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MARKETING
STRATEGIES
 For Trade Shows
The key value of exhibitions is
       accelerating the
       sales process...
...achieved by conducting
meaningful conversations on
        the show floor
Shortening The Sales Cycle
Steps To Maximize Return
• Setting Goals & Objectives
• Measurement
• Pre-show activities including Selective Attraction
• 4-step selling process
• At-show activities
• Follow up
• Integrating Social Media
• Thinking outside the booth
Set Goals & Objectives

• Goals: broad & cannot be measured
• Objectives: narrow & measurable (think tactics)
• Examples of goals?
• Coordinating objectives?
• Use these for post-show measurement
Note: build show goals around corporate marketing plan to
         help accomplish overall marketing goals.
Measure:
              RO Investment

                  Total Show Expenses


                    Total Sales Volume



Note: consider all show elements - booth space, exhibit,
staff, entertainment, freight, etc. - when tallying expenses
Measure:
              RO Objective

• Revisit clearly defined objectives set pre-show:
were they met?
• Examples of ROO measurement
Measure:
Cost Per Lead

 Total Show Expenses


     Total Leads
Measure:
Cost Exposure

 Total Show Expenses


 Total Show Audience
Measure:
      Key Contact Value
              Total Show Expenses


        Number of Key Contacts Made
(relative to comparative cost of sales calls/visits)
Align Goals & Objectives

• Spread the word
• Discuss overall goals & objectives with booth
staffers
• Set expectations
•Review before show open

   Note: consider a formal training for your booth staff
Pre-show
• Show specific email campaigns
• Branded micro-sites
• Direct mail
• Selective Attraction
• Social Media (more on that later)
Selective Attraction

• Qualifying and filtering visitors through pre-show
or at-show activities
• Examples of selective attraction activities
• How does this change the at-show conversation?

Note: if giving away premium items for qualified prospects,
         give some to your staff...they’ll appreciate it
Selective Attraction

• Pre-qualified
• High-level
• 2 levels of
  incentive
4-step Trade Show
      Selling Process

• Engage
• Qualify
• Present
• Close
Qualify

• 1st or 2nd qualification process = Filter
• Determines follow up activities
• Ask qualifying questions on the show floor
• Use lead qualification software or lead forms
Data Collection
Paper solutions:
• Lead Form
Data Collection
Technology solutions:
• Badge or card reader
• Smart phones and tablet applications for
  surveying
• E-literature fulfillment
• Interactive engagement - games, videos, quizzes
• RFID
• Exit polls
At-show


• Ad specialty items
• Hospitality suites
• Social media (more on that later)
Outside The Booth

• Venue marketing
• Door/Room drops
• Leverage the press
Outside The Booth

• Have booth staff pre-schedule meetings:
breakfast, dinner, coffee etc.
• Prepare info for pre-qualified prospects
• Obtain competitive information
80% of all show leads never
receive post-event follow-up
              - Center for Exhibition Industry Research
Post-show Follow Up
• Develop a plan pre-show
• Office response team = same day or rapid
follow-up
• Create a follow-up timeline
• Target follow-up response

 Note: hold meetings with show staff immediately upon
   return from event while fresh on everyone’s mind
Measure

• Measure based on objectives pre-show
• Measure year over year




  Note: keep all data from past shows. It will help you
       benchmark success from show to show
Additional Reasons To
             Measure
• Should you attend the show next year?
• Should you increase or decrease your presence?
  - Exhibit Size
  - Booth Staff
  - Sponsorships
  - At show events
• Increase or decrease additional marketing efforts
Social Media &
               Digital PR
1) Social Networking Sites
2) People are now the media
  • Equivalent to major media outlets
  • Target Influencers - Digital PR
Digital PR
• Bloggers
• Press releases
• Event micro-sites
• Videos
• Social media buzz
Integrating Social Media
           Pre-show

• Set up or locate a twitter hashtag for your event
• Hashtag: A pound sign followed by a couple key
words that help organize information (#CES)
Integrating Social Media
       Pre-show
Integrating Social Media
           Pre-show

• Facebook & LinkedIn events
• Facebook ads
• LinkedIn groups
Integrating Social Media
            At Show

• Live tweeting
• “Like” on the show floor
• Interactive social media contests & games
• Pocket Pics
• QR codes
Integrating Social Media
           Post Show

• Add to circles on Google+
• Add presentations to SlideShare
• Send emails
• Follow up with bloggers
Summary

• All activities should support goals & objectives
• Plan, execute and measure
• Communicate with team
• Have fun!
                    QUESTIONS?
Resources

Hot topic white papers and webinars:
  www.tradegroup.com/info-center
Thank You!

 We value your
  feedback.
Please complete
   our survey.
Thank You!

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Marketing Strategies For Trade Shows - Lunch & Learn

  • 2. The key value of exhibitions is accelerating the sales process...
  • 3. ...achieved by conducting meaningful conversations on the show floor
  • 5. Steps To Maximize Return • Setting Goals & Objectives • Measurement • Pre-show activities including Selective Attraction • 4-step selling process • At-show activities • Follow up • Integrating Social Media • Thinking outside the booth
  • 6. Set Goals & Objectives • Goals: broad & cannot be measured • Objectives: narrow & measurable (think tactics) • Examples of goals? • Coordinating objectives? • Use these for post-show measurement Note: build show goals around corporate marketing plan to help accomplish overall marketing goals.
  • 7. Measure: RO Investment Total Show Expenses Total Sales Volume Note: consider all show elements - booth space, exhibit, staff, entertainment, freight, etc. - when tallying expenses
  • 8. Measure: RO Objective • Revisit clearly defined objectives set pre-show: were they met? • Examples of ROO measurement
  • 9. Measure: Cost Per Lead Total Show Expenses Total Leads
  • 10. Measure: Cost Exposure Total Show Expenses Total Show Audience
  • 11. Measure: Key Contact Value Total Show Expenses Number of Key Contacts Made (relative to comparative cost of sales calls/visits)
  • 12. Align Goals & Objectives • Spread the word • Discuss overall goals & objectives with booth staffers • Set expectations •Review before show open Note: consider a formal training for your booth staff
  • 13. Pre-show • Show specific email campaigns • Branded micro-sites • Direct mail • Selective Attraction • Social Media (more on that later)
  • 14. Selective Attraction • Qualifying and filtering visitors through pre-show or at-show activities • Examples of selective attraction activities • How does this change the at-show conversation? Note: if giving away premium items for qualified prospects, give some to your staff...they’ll appreciate it
  • 15. Selective Attraction • Pre-qualified • High-level • 2 levels of incentive
  • 16. 4-step Trade Show Selling Process • Engage • Qualify • Present • Close
  • 17. Qualify • 1st or 2nd qualification process = Filter • Determines follow up activities • Ask qualifying questions on the show floor • Use lead qualification software or lead forms
  • 19. Data Collection Technology solutions: • Badge or card reader • Smart phones and tablet applications for surveying • E-literature fulfillment • Interactive engagement - games, videos, quizzes • RFID • Exit polls
  • 20. At-show • Ad specialty items • Hospitality suites • Social media (more on that later)
  • 21. Outside The Booth • Venue marketing • Door/Room drops • Leverage the press
  • 22. Outside The Booth • Have booth staff pre-schedule meetings: breakfast, dinner, coffee etc. • Prepare info for pre-qualified prospects • Obtain competitive information
  • 23. 80% of all show leads never receive post-event follow-up - Center for Exhibition Industry Research
  • 24. Post-show Follow Up • Develop a plan pre-show • Office response team = same day or rapid follow-up • Create a follow-up timeline • Target follow-up response Note: hold meetings with show staff immediately upon return from event while fresh on everyone’s mind
  • 25. Measure • Measure based on objectives pre-show • Measure year over year Note: keep all data from past shows. It will help you benchmark success from show to show
  • 26. Additional Reasons To Measure • Should you attend the show next year? • Should you increase or decrease your presence? - Exhibit Size - Booth Staff - Sponsorships - At show events • Increase or decrease additional marketing efforts
  • 27. Social Media & Digital PR 1) Social Networking Sites 2) People are now the media • Equivalent to major media outlets • Target Influencers - Digital PR
  • 28. Digital PR • Bloggers • Press releases • Event micro-sites • Videos • Social media buzz
  • 29. Integrating Social Media Pre-show • Set up or locate a twitter hashtag for your event • Hashtag: A pound sign followed by a couple key words that help organize information (#CES)
  • 31. Integrating Social Media Pre-show • Facebook & LinkedIn events • Facebook ads • LinkedIn groups
  • 32. Integrating Social Media At Show • Live tweeting • “Like” on the show floor • Interactive social media contests & games • Pocket Pics • QR codes
  • 33. Integrating Social Media Post Show • Add to circles on Google+ • Add presentations to SlideShare • Send emails • Follow up with bloggers
  • 34. Summary • All activities should support goals & objectives • Plan, execute and measure • Communicate with team • Have fun! QUESTIONS?
  • 35. Resources Hot topic white papers and webinars: www.tradegroup.com/info-center
  • 36. Thank You! We value your feedback. Please complete our survey.