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2012
                                               Consumer
                                              Electronics
                                                   Show
                                             Trend Guide

                                                IMPLICATIONS
                                             FOR MARKETERS,
                                             TECHNOLOGISTS
                                              & RESEARCHERS




An Ipsos Open Thinking Exchange Report
                         January 6th, 2012
Ipsos is a global market research company and an
independent company ranking fifth among global
research companies.

Ipsos is committed to working with clients to identify
the right solutions to their specific challenges.

We specialize in six areas of research: advertising
research; marketing research; media, content and
technology research; loyalty, quality and customer
relationship management research; opinion polls and
social research; and survey management, data
collection and delivery. Our industry specialization
model means we have an intimate understanding of
your brands, your consumers and your marketplace.

The Ipsos Open Thinking Exchange is the innovation
and technology hub of a global research network.
Based in LA, Austin, New York, London and locations
worldwide, The Ipsos Open Thinking Exchange takes a
multi-disciplinary approach to business issues. Teams
of researchers, strategists, technical engineers and
design architects work hand in hand with our clients
and their customers. We immerse you in your
customers’ world and keep them engaged in yours.




Upstream is a brand and innovation consultancy that
empowers leaders to innovate more effectively and for
businesses to reach new targets, achieving sustained
growth. By providing innovation frameworks,
actionable insight, structured co-creation and a design
centered point-of-view we bridge the gaps of technol-
ogy, product design and marketing to spark innovation.

Our DNA emanates from the worlds of executive
management, technology design, brand strategy,
marketing and research with special skill sets across
sectors. We specialize in the application of world-class
expertise to solve diverse real-world business
problems, ranging from the design of brands and
business strategies to the design of products,
services and digital systems. We’re solution
agnostic. We understand that business outcomes are
best achieved through holistic solutions that serve and
solve problems of consumers.

Upstream exists to help business leaders manage a
increasingly disrupted marketplace, design new
innovations and bring functional teams together to
execute most efficiently across their brand ecosystem.

We collaborate exclusively with organizations that
demonstrate; a need to grow, consistent investment
toward innovation with an internal executive champion
for change.
AUTHORS                                                              AUTHORS
Andy Hunter
Andy Hunter
Andy’s experience spans the marketing and communication spaces working for the world’s
leading fortune 500 spans the marketing communication space working for the world’s
Andy’s experience brands. He focuses on brand innovation, emerging technologies and
integrated systems design. He is the former founder of GSDM’s connections planning and
leading fortune 500 brands. He focuses on digital innovation, web marketing and integrated
digital strategy practices and former lead engagment strategist for clients including BMW,
communication strategy. He is the former founder of GSDM’s connections planning and
Walmart, American Express, PWC Consulting and Sears.
digital strategy practices.
He also serves as an advisor to several new media and technology startups concentrated in
He also serves as an advisor to several new media and technology startups concentrated
in the online video, social networking and integrated communications space. He is a past
the online video, social networking and integrated communications space. He is a past
speaker-moderator at events including MIT’s Future of Entertainment, SXSW Interactive
Advidory Board and at events including MIT’s Future of Entertainment,SXSW Interactive and
speaker-moderator Digital America with ongoing contributor-collaborator status within
PSFK.com’s Thewith ongoing contributor-collaborator status within PSFK.com’s The Purple
Digital America Purple List.
List, the Society of Word of Mouth and the Plannersphere.




Jeff Mulhausen
For over 12 years, Jeff has built a reputation as a leader in the design and innovation in-
dustry. He was again selected as a judge for the 2012 CES Innovations Awards where he
evaluated entries in computer hardware, gaming and mobile apps. He is the former Vice
Chair of Central Texas Chapter of the Industrial Designers Society of America (IDSA). He is
listed on over 10 patents, and his work has been widely recognized. Jeff has been awarded
more than 15 national and international design awards including IDEA/BusinessWeek, ID
Magazine, Consumer Electronics Show, RedDotAward (Germany), and a Good Design
Award (Japan). Jeff has worked with leaders on projects ranging from portable electronics
to children’s games with clients such as Igloo, Microsoft, Dell, PetSafe, Coleman, Hasbro,
Wyse, Polycom and AMD. He lectures on design and innovation at the University
of Texas business school. Jeff’s work has been exhibited at the Austin Museum of
Art, and the Cooper-Hewitt National Design Museum in New York City. lbu
  Upstream exists to help business leaders manage a

Jerry Courtney
Jerry Courtney
Jerry’s approach to digital is based in a simple three part mantra - understand why people
do what they do, figure out how to help them do it and learn how to help them better next
time. This consumer-centric approach has served him well in his 15 years of experience in
connecting business, technology and marketing strategies. Jerry was a pioneer at the end
of the last millenium, building one of the largest digital media practices in advertising. He
has guided frequent first-to-market work across all digital platforms for clients such as:
AT&T, BMW, Walmart and Southwest Airlines. Moving into the marketer’s seat, he has lead
holistic touchpoint strategy at Target Corporation, synthesizing everything from database
marketing to national television for the brand, as well as playing an integral part in monetiz-
ing the company’s media assets and assessing the efficacy of the corporate media mix.




Paul Noble-Campbell
Paul
Paul Noble-Campbell is an Industrial Designer, who creates opportunities through design
Paul Noble-Campbell is an Industrial Designer, who creates opportunities through design
that makes organizations, people and society thrive. He creates rich brand experiences
by blending organizations, people and society thrive. He creates rich brand experiences by
that makes a human-centric approach with his diverse experiences. Paul’s collaborative
leadershipahas guided multi-national clients through hundreds of initiatives resulting in the
blending      human-centric approach with his diverse experiences. Paul’s collaborative
design of products spanning a diverseclients of industries such as consumer electronics, the
leadership has guided multi-national range through hundreds of initiatives resulting in
healthcare,products spanning a diverse range of industries such as equipment,electronics,
design of house wares, furniture, sports equipment, toys, industrial consumer and con-
sumer products. Paul’s international experience was gained at design consultancies in Aus-
healthcare, house wares, furniture, sports equipment, toys, industrial equipment, and
tralia (at Form Australia), Hong Kong (at Zoo Design) and in the USA (at Astro Studios and
consumer products. Paul’s international experience was gained at design consultancies in
as Director of Design Strategy at M3 Design). Paul’s work is permanently exhibited at the
Cooper-Hewitt Design Museum andKong (at Zoo Design) for accruing numerous patents
Australia (at Form Australia), Hong has been responsible and in the USA (at Astro Studios
for his clients. He presented at the at M3 Design). Paul’s work isDesign conference in 2011.
and as Director of Design Strategy inaugural Human Centered permanently exhibited at the
Cooper-Hewitt Design Museum and has been responsible for accruing numerous patents for
his clients. He presented at the inaugural Human Centered Design conference in 2011..
ABOUT CES:
Established over 40 years ago, the yearly Consumer Electronics Show brings together consumer technology brands and product manufacturers together to
showcase next generation innovations to the world. Television, computer, gaming & entertainment, mobile phone, automotive, home automation, personal
electronics and product accessories converge across miles of convention space in an overwhelming and exhilarating display of what’s now and what’s next.
Prominent brands including Ford, Disney, Intel, Dell, Microsoft, Google, Motorola, Sony, Nintendo, Electronic Arts participate with over 48,000 Exhibitors and
more than 140,000 attendees from 140 countries. The International CES is owned and produced by the Consumer Electronics Association (CEA), the preemi-
nent trade association promoting growth in the $186 billion U.S. consumer technology industry. CEA represents more than 2,000 corporate members involved
in the design, development, manufacturing, distribution and integration of consumer electronics products. All profits from CES are reinvested into industry
services, including technical training and education, industry promotion, engineering standards development, market research and legislative advocacy.



2012 DISRUPTORS:
The International CES 2012, as it does every year, will present an enormous array of gadgets, technology innovations and a feeding frenzy of consumer elec-
tronics commerce.

But looking above the fray of the convention floors, we expect several disruptors to shape the macro trends of the coming years. Major technology and con-
sumer behavior shifts are emerging that are changing the business of consumer electronics, media and entertainment and digital-online media. As social and
mobile adoption mainstreams for consumers and marketers, new platforms, technology and media will emerge shaped by these fundamental disruptors:



 APPIFICATION:                                                                    UNIVERSAL ACCESSIBILITY:
 The term "product" is evolving as mobile, online and                             Technology, media and entertainment companies are
 tablet applications open up a new markets for                                    finally unlocking content portability for
 entrepreneurs, brands and businesses to create new                               consumers, so ownership and access of media can
 services, utility and enhancements to existing                                   happen anywhere on any device in many forms. Once
 products.                                                                        thought to be a barrier to success for the media
                                                                                  industry, open and integrated content platforms are
                                                                                  leading to smarter strategies to own media ecosys-
                                                                                  tems with content, devices, online media and valuable
                                                                                  data assets to monetize. Technology devices will also
                                                                                  become more accessible, with low cost of entry of
                                                                                  tablets, ultrabooks and feature rich mobile devices for
                                                                                  middle and low income consumers.


 POST-SOCIAL WORLD:                                                               GAMIFIED VALUE:
 Social media and social networks, having reached                                 Privacy concerns abound in a world where so much
 mainstream, become less of a point of focus and                                  behavior happens in the digital space and new
 integrate into consumer and marketer toolbox. New                                predictive and analytic technologies can understand
 space races will emerge from combined social, mobile,                            personal behavior in new ways. However, as laws and
 local and digital enabled products that are accessed                             standards come into place for data privacy and trust-
 in new ways via tablets, ubiquitous smartphones and                              ed data centric brands emerge, some of these fears
 portable ultrabooks.                                                             will erode. As part of this, people will increasingly be
                                                                                  willing to give up even more personal information to
                                                                                  brands and online services for the return of rewards,
                                                                                  social currency and “gamified” value.




 UBIQUITOUS CONTENT & DATA:                                                       CLOUD TECHNOLOGY & MOBILE:
 Data is everywhere and content can be accessed in                                The coming years will see a major shift of how
 multiple forms. This overwhelming choice and                                     technology and data is stored and accessed. Where
 abundance of invisible data collection is presenting                             processing power and media storage once was
 opportunities and obstacles for people and brands to                             primarily housed on local hard-drives and servers,
 filter thrugh clutter to get better information, more                            most of this data will shift to wirelessly accessed
 product and service relevance, and new social                                    networks that store content and data invisibly,
 connections while retaining trust in providors and a                             automatically in large, enterprise driven server farms
 promise of privacy.                                                              of Google, Amazon, Apple, Microsoft and Facebook.
                                                                                  Over time, these server farms may translate to insight
                                                                                  mines that store valuable, anonymous data the indi-
                                                                                  viduals, marketers and institutions will want to
                                                                                  understand and access.
Personal biometrics                                                             QUANTIFIED SELF &
                                                                                M-HEALTH
and digital enabled                                                             Financial professions, digital marketers and healthcare enterprises may have


behavior analysis
                                                                                been the first to actively track and analyze behavioral-lifestyle data. However,
                                                                                as self tracking digital technologies, online data aggregators, augmented
                                                                                apparel enable advanced user analytics for individuals, that act of active data
                                                                                collection and persoinal metrics will become the next big thing.

will increasingly                                                               The first sectors to apply novel apps and devices for discreetly managing life
                                                                                and health more productively are already catching fire with self analysis tools


let consumers
                                                                                like Fitbit and JawboneUP. Research company Technavio predicts that the
                                                                                global mobile health applications market will reach USD 4.1 billion by 2014, up
                                                                                from USD 1.7 billion in 2010.


discreetly track and
                                                                                You’ll see solutions for diagnosing, monitoring and treating a variety of
                                                                                illnesses - from obesity to asthma, from poor vision or hearing to high blood
                                                                                pressure. Seemingly disparate data points like work activity, commuter data,


manage their lives
                                                                                financial transations and calendar data will be compared to understand effects
                                                                                on health and achieve new understanding of ones self. This data tracking will
                                                                                create new benefits individuals. It will also intensify the privacy concerns and


more effectively.
                                                                                scrutiny of cloud services that support the system of personal data storage.
                                                                                Need further proof? Apple’s App Store currently offers 9,000 mobile health
                                                                                apps (1,500 cardio apps, 1,300 diet apps, 1,000 stress and relaxation apps,
                                                                                and 650 women’s health apps). By mid-2012, this number is expected reach
                                                                                13,000 (Source: MobiHealthNews, September 2011).
                                                                                Collecting, sharing, tracking and optimization of oneself is a major trend for
UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE                    2012. Look for this trend to extend into other sectors throughout the year.


                                                     WITHINGS                                                                           FORD MOTORS
                                                     Booth:                                                                             Booths:
                                                     North - 3521                                                                       GL-4,
                                                     www.withings.com                                                                   North - 2230
                                                                                                                                        www.ford.com



Withings’ Blood Pressure Monitor plugs into an iPad, iPhone or iPod              October 2011 saw US automotive company Ford demonstrate three
Touch and takes the user’s blood pressure. Data can be sent directly to a        apps offering in-car health monitoring. The sample apps use Ford’s
doctor or published (confidentially) on the Web.                                 SYNC Applink software to enable drivers to access certain mobile health
                                                                                 apps while driving to keep track of chronic conditions such as diabetes,
Also look for their Wi-Fi enabled scales which can measure both weight           asthma and hay fever.
and fat mass and upload the data to a web portal.




                                                                                 What does all of
                                                                                 this data mean and                                     CES PANEL
                                                                                                                                        Data Liberation: Making
                                                       Booth:                    how are we going                                       Health Data Intelligible for the
                                                       LVCC, North Hall          to manage the                                          Consumer
                                                                                 info? Hear from                                        January 11, 2012 11:35
                                                       CES Panel:                companies making                                       AM - 12:25 PM
                                                       Data Liberation           data digestible, fun
                                                                                                                                        LVCC, North Hall N250
                                                       January 11, 11:35 AM      and something we
                                                       North Hall N250           can act on.

AT&T announced in October that it will begin selling clothes embedded
with health monitors, able to track the wearer’s vital signs (including heart                                                           JAWBONE
rate and body temperature) and upload them to a dedicated website.                                                                      www.jawbone.com/up
According to AT&T, apart from its sports based applications, these bio-
monitoring clothes line will also be uniquely beneficial for a range of uses
including fire fighters, policemen and even military personnel. Above all,
the health tracking clothes are expected to greatly entice the interest
of the senior citizens, where in they will have the freedom of wearing
health monitors in a more fashionable way.

The B1 Basis Band is a                                                           Released in November 2011, Jawbone’s Up is a wristband personal
watch-like wellness aid                              BASIS                       tracking device that tracks a user’s moving, eating and sleeping patterns.
includes optical blood                                                           The device syncs with an iPhone app, and users can set the device to
                                                     Booth:                      vibrate when they have been inactive for a period, compete against
flow and galvanic skin
sensors to track your                                North - 3632                friends and even earn real life rewards for completing activity challenges.
pulse rate, calorie burn-                            www.mybasis.com             LOOK OUT FOR IN 2012
rate and sleep patterns.                                                         Startup Misfit Wearables raised funding to launch a wearable product
                                                                                 focused on helping control a chronic condition by the end of 2012.
                                                                                 Investors include John Sculley, former CEO of Apple.
New natural                                                                  GESTURAL INTERFACES
                                                                             & AUGMENTED REALITY
interfaces based                                                             Augmented reality may have become an attention getter in the marketing


on movement will
                                                                             world in 2011, but new computer interfaces and augmented screens will reach
                                                                             a tipping point in 2012 as touchscreen, mobile sensing and accelerometer
                                                                             innovations go mainstream. New Natural User-Interfaces (NUI’s) will allow


allow more intuitive
                                                                             more intuitive control of computer applications, manipulation of digital
                                                                             content and information. Bridged to local data and online content, these new
                                                                             interfaces use people’s movements and gestures to create a bridge between
                                                                             the real world and the digital world.

control of tech,                                                             Progressive consumer electronics companies (Microsoft Xbox, Google, Apple,
                                                                             and Nintendo) have realized the importance of making the products around


increasing access
                                                                             us simpler to use, rather than blindly adding more features because they can.
                                                                             This trend is enhanced by the increased capabilities of natural interfaces to
                                                                             integrated into new environmental elements of gesture, movements, location,
                                                                             voice-command, biometric response and soon, our moods and our thoughts.

to information and                                                           In 2012 will see Near Field Communication (NFC mobile-wireless data transfer
                                                                             capability) becoming more prevalent in mobile products and will drive an


digital content.
                                                                             exponential growth in mobile (hence personal) interactions. Early examples
                                                                             of NFC enabled gesture interactions will be mobile payment and information
                                                                             sharing through natural gestures (like the Bump contact sharing app).
                                                                             This all leads to a new form of interaction that’s more intuitive, natural and easy
                                                                             for consumers to adopt. It changes the game of marketing content creation,
                                                                             customer interaction and creates opportunities for information providers and
UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE                 product technologists to ultimately make digital more “human.”



                                                   NEST LABS
                                                   Booth:
                                                   Hilton Suites 303
                                                   www.nest.com




                                                                              SoftKinetic develops gesture recognition                 SOFTKINETIC
                                                     THE EVOLVING             hardware and software for interaction with
                                                     USER INTERFACE:          digital entertainment, gaming, interactive               Booth:
                                                     WHAT’S NEXT?             digital signage, advergaming and physical                South 4 - 36062
                                                                              therapy.                                                 www.softkinetic.com
                                                     January 12, 12PM
                                                     North Hall - 260S        Their software can recognize various scenic
                                                                              elements, track user’s body; and adapt digital
                                                                              content to the user’s movements, and vice
                                                                              versa.

Easily maintain your desired comfort level in your home with this             Multiple platforms in new and scalable
learning thermostat that remembers your temperature adjustments               formats offer potential for innovative                   CES PANEL
and programs itself to build a personalized schedule based on your            monetization strategies and programs. With               Merging Content with New
preferences. Its passive interface also knows when you are not home           an ever-expanding universe of content                    Technologies: Content
(via proximity sensors) and is intelligent enough to make the appropriate     creation, consumption forms a revolutionary              Reinvention
adjustments. Additional information is provided while it is being adjusted    business model awaits.                                   January 9, 2012 11:30
by their owners so as to give them real-time feedback about the energy
                                                                                                                                       a.m. - 12:30 p.m
usage implications of their selection and provides suggestions on how
to save energy.                                                                                                                        LVCC, North Hall N261


                                                   MICROSOFT XBOX                                                                      VIEWSONIC
                                                   Booth:                                                                              Booth:
                                                   Central - 7244                                                                      South Hall - 36631
                                                   www.xbox.com/kinect                                                                 www.viewsonic.com




The next-generation of Microsoft’s Kinect is said to be so accurate it        ExoDesk, a collaboration between ViewSonic and ExoPC, is a desk with
can read lips, voice pitch and facial characteristics (and complex finger     an embedded computer and unique user-interface. It reads input from
movements and gestures) to determine what mood the player is in.              10 fingers and hand gestures to make moving tools, virtual keypads,
The Kinect platform has the potential to create new paradigms in the way      objects and images around the desktop easy and intuitive.
that we interact with computers and communicate. Expect the Kinetic
sensor technology to be incorporated into displays, TVs, ultrabooks and       LOOK OUT FOR IN 2012
mobile phones as it becomes miniaturized.                                     More gesture recognition and natural user-interface innovations migrate
                                                                              over from the gaming world to be used in the interaction with TVs and
It’s likely to be available in 2013, but look for an announcement at CES.     computers (such as the next-generation Microsoft Kinect).
Mobile “geo-                                                               SoLOMo CONTENT +
                                                                           DATA EXCHANGE
awareness”                                                                 SoLoMo = SOCIAL, LOCAL, MOBILE. Fuelled by multiple social and “geo-


technology, will
                                                                           awareness” technology components, location-based marketing will create new
                                                                           types of value exchanges between marketers and consumers. Behavioral data
                                                                           tracking will evolve to real time value creation between marketers, content


create dramatic
                                                                           creators, consumers and their social networks. Marketers will be challenged to
                                                                           explore new types of social-interpersonal currency for consumers to feel more
                                                                           connected and valued “in-the-moment” as they go about there daily lives.



paradigm shifts
                                                                           The advantages from the consumer’s perspective are that ubiquitous mobile
                                                                           access allows you to be connected at any location whilst connected to your
                                                                           entire social network and their opinions, advice and buying power. Brands will


to how we shop,
                                                                           need to find value intersections to connect with people, based on consumer’s
                                                                           immediate needs and relationship building opportunities as paid-marketing
                                                                           impact further diminishes and brands are squeezed a central role.



socialize and how
                                                                           In 2012 expect products and services to make it more effortless (through the
                                                                           processing of passive-data) to contribute to anything from connecting like-
                                                                           minded strangers for recommendations, pinpointing roads in need of repairs


we are marketed to.
                                                                           to finding signs of extraterrestrial life.
                                                                           Consumers can and will increasingly broadcast more data about where and
                                                                           what they are doing to create new social opportunities to connect with their
                                                                           friends, valued products and people with shared interests.
                                                                           Tech devices create continuous data-exhaust of daily life that provide
                                                                           marketers rich data to mine fro insight. 2012 will be the beginning of a long
UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE               journey of navigating real time, local connectivity and understanding big data.


                                                                            The eBay Inspiration
                                                  EUCLID                    Shop is a selection of                                eBAY
                                                  www.euclidelements.com    products curated by
                                                                            celebrities, editors &                                www.ebay.com
                                                                            stylists shoppers can
                                                                            purchase      instantly
                                                                            by scanning a QR
                                                                            code in a mobile
                                                                            application.


                                                   CES PANEL                                                                      AT&T
                                                   Guarding Your Online                                                           www.digby .com
                                                   Privacy
                                                   January 11, 12:45 pm
                                                   North Hall - 264



Euclid is analogous to Google Analytics for the physical world.             Digby Mobile Commerce from AT&T helps to lift sales by delivering a user-
                                                                            friendly interface for consumers to search, browse and buy products on
The Euclid sensor anonymously detects smartphones as they move              their mobile phones. It allows retailers to provide information, pictures
around the area of your store, both inside and out, so data is collected    of products, rich media and an enhanced shopping experience when
without visitors having to “opt-in” – so their privacy is kept intact.      potential customers scan barcodes. Retailers are provided with analytics
Euclid provides store owners with visitor-based analytics - such as how     about customer buying behaviors.
many people walked by, how many walked through the door, how many
were new vs existing customers and how long did they stay.



Location-based
social      network,                              KEYNOTE:                                                                        LOOXCIE
Gowalla was bought                                Carolyn Everson                                                                 Booth:
by Facebook and                                                                                                                   North - 3520
                                                  Facebook
is set to be a huge
player in location                                January 11, 4 p.m.                                                              www.looxcie.com
based marketing.                                  Las Vegas Hilton
                                                  Theater


                                                                            Looxcie is the creator of the first mobile-connected, handsfree,
Amazon’s Flow app,
                                                   AMAZON                   wearable video cam that frees people to record and share on the go.
enables consumers
                                                                            Looxcie owners can record their lives and share clips instantly to their
to research products                               Booth:                   social network or record and stream live video.
in-store    (through
                                                   South 2 - 25376
image recognition)
                                                   www.amazon.com           LOOK OUT FOR IN 2012
and to purchase
them.                                                                       Marketers will continue to explore ways to utilize mobile SoLoMo data
                                                                            but will need to create clear value for consumers and not overstep their
                                                                            privacy boundaries, acting more transparently.
Integration of Social                                                          TELEVISION
                                                                               SOCIALIZED
Media and The Cult                                                             In years past, CES has been a slightly ridiculous technology race to build the


of Influence into the
                                                                               largest or thinnest TV with seemingly little thought to improving their usability.
                                                                               Many will persevere with that race, so expect the proliferation of the 4K
                                                                               resolution standard (4000 pixel columns), high-contrast OLED screens, 3D


TV experience will
                                                                               tech and ultra-thin bezels. However watch for innovations in this space that
                                                                               mark some progress of the shifting role of the TV in our lives and homes.
                                                                               Television is already has a social aspect to it, whether it’s talking to the person


transform it from a
                                                                               next to you, texting, tweeting or calling friends about what you’re watching.
                                                                               But it’s about to become a much more social experience.
                                                                               Expect the popularity of Social Media and The Cult of Influence to migrate the


media consumption
                                                                               TV away from being a pure consumption medium/device to a creation device.
                                                                               The TV will enable us to become connected to others, curators of content
                                                                               right on our couches, and online participants, instead of TV watching zombies.


device to a content
                                                                               Expect that a gargantuan “Cloud Fight” for dominance of cloud computing
                                                                               between Apple, Google, Amazon, Netflix and cable providers (such as AT&T
                                                                               and Time Warner) to extend into a fight for dominance in control of living


curating experience.
                                                                               room content and access to behavorial insight.
                                                                               The blurry line separating TV and computer screens will go away as cloud
                                                                               computing allows content to be seamlessly moved between primary screens
                                                                               and second screens. Increasingly within our lives, display devices and projected
                                                                               imagery will become fixtures like picture frames, mirrors and faucets.
                                                                               Personalized content, social multilayered entertainment will be cost of entry
UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE                   for the marketing-media-tech world as viewing technology commoditizes.


                                                    INTO NOW/YAHOO                                                                       FLINGO
                                                    Booth:                                                                               Booth:
                                                    South Hall Meeting                                                                   Titian Ballroom -
                                                    Rooms - S113                                                                         74106
                                                    www.intonow.com                                                                      www.flingo.tv



IntoNow is a TV companion app recently bought by Yahoo. It makes                Flingo is the embedded technology inside many internet-connected
engaging with your friends around your favorite television shows easy           TVs that allows media partners like Fox, Showtime and Etsy and others
and fun.                                                                        to build apps that integrate both. It enables broadcasters and advertisers
                                                                                to build mobile and web applications that are aware of what television
The app picks up on audio cues made by whatever you’re watching                 content you are watching.
on TV and then displays websites, game scores, even Twitter feeds of
musicians and other famous types shown on the big(ger) screen. Just             Broadcasters can provide additional relevant content to on-air shows
tap the green button when you’re watching, and IntoNow will identify            in those applications, increasing engagement with users on the second
the show, right down to the episode. Once identified, it’s easy to share        screen.
the content with your friends on Twitter or Facebook.

Skype      for     TV
                                                    SKYPE                                                                                FANHATTAN
was       announced
in   2010.     Expect                               Booths:                                                                              Venetian Palazzo
plenty of solutions                                                                                                                      Hospitality Suites
                                                    Central Plaza - CP13
for integration of                                                                                                                       www.fanhattan.com
Skype into the TV                                   South 2 - MP25857
experience, as well as                              www.skype.com
peripherals.


                                                                                Fanhattan is an entertainment service that lets you discover and watch
                                                    DISNEY                      TV and movies on your iOS device from many popular services including
                                                    www.disneysecondscreen.     Netflix, Hulu Plus, iTunes, Vudu, and ABC.
                                                    go.com
                                                                                The application allows you browse related content including
                                                                                recommendations from friends, reviews from Rotten Tomatoes, ratings,
                                                                                trailers, actor and crew bios, soundtracks, fan gear, and more.




Disney Second Screen is an interactive onscreen film feature accessible                                       LOOK OUT FOR IN 2012
                                                                                CES PANEL
via a computer or iPad app that provides additional content to you as                                         Many expect Apple to make a TV based on
you view a movie. The movie links with the viewer’s device through an           Multiscreen Universe          the Siri voice-commands. They are expected
audio cue, a manual sync, or with a visual sync indicator. As the film plays    January 9, 1PM                to make a “media related” announcement in
on your television, interactive elements such as trivia, photo galleries,       North Hall N259               late January 2012. It could be that they make
and animated flipbooks appear on the iPad or computer screen.                                                 public new deals with cable operators and
                                                                                                              pay TV operators that extend their reach as a
Disney Second Screen is currently available to use on an iPad or                                              content provider.
computer with Flash.
The “appification                                                             D.I.Y. AND DIGITAL
                                                                              OBJECTIFICATION
of everything”,                                                               Digital and interactive technologies have been bound in the past to browsers,
                                                                              websites and technology devices. Invention and manufacturing of physical


open source tech
                                                                              product has been constrained by accessibility to closed and complex
                                                                              manufacturing chains. This is changing as open source hardware, software
                                                                              and manufacturing technologies mainstream, and what we deem “product”


and accessible
                                                                              will change. And it will be more accessible to all.
                                                                              3D printing, computer-controlled cutting and sintering; originally used for rapid-
                                                                              product prototyping, have now evolved and proliferated to where they have


manufacturing
                                                                              spawned a whole new distributed manufacturing network. This new network
                                                                              of local, distributed manufacturers has enabled the mass-customization of
                                                                              electronic products, furniture, jewelry, and even aircraft engines.


merge the tangible                                                            Open-source electronic prototyping platforms (such as Arduino) have similarly
                                                                              allowed new freedoms in the creation of interactive electronic objects. 3D
                                                                              printers will, in the not too distant future new electronics will also be able to


product and digital,
                                                                              produce electronic circuitry and components. Apple iOS, Android and code
                                                                              libraries and new online creation software allow for virtually anyone to create
                                                                              social mobile and online applications more easily.


online worlds.                                                                Pioneering companies such as Ponoko, Etsy and Shapeways have sprouted
                                                                              communities that allow creators to upload their designs, have them produced
                                                                              and provide a virtual market-place for them to promote and sell their products.
                                                                              We’re watching this movement carefully – as all brands will have to react to
                                                                              this massive, future upheaval that could effect CPG, computer, gaming and
UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE                  retail worlds.

Ford and Bug Labs,
will develop and                                    BUG LABS                                                                           PONOKO
distribute open-                                    www.buglabs.com                                                                    www.ponoko.com
source developer
tools to advance
in-car connectivity
innovation.



                                                                               Ponoko is one of the first manufacturers to use distributed manufacturing
                                                    BERG CLOUD                 and on-demand manufacturing. They make it possible for designers to
                                                                               meet customers, “where creators, digital fabricators, materials suppliers
                                                    www.bergcloud.com          and buyers meet to make (almost) anything.”
                                                                               Their website can be used by customers as a virtual marketplace to
                                                                               promote and sell their digital designs and products.
                                                                               It is a green idea- producing only when something is wanted, transporting
                                                                               ideas instead of physical objects.


                                                                                                                                       MAKERBOT
                                                                                                                                       Booth:
                                                                                                                                       South 4 - 36839
                                                                                                                                       www.makerbot.com




Berg’s “Little Printer” was created in collaboration with Foursquare, The      MakerBot Industries is a Brooklyn, New York-based company producing
Guardian, Nike, ARUP, and Google.                                              open source hardware, specifically 3D printers. MakerBot builds on the
                                                                               early progress of the RepRap Project with the goal of bringing desktop
It’s a tiny device that sits in your home, bringing you information from       3D printing into the home at an affordable price.
the web. You hook it up with a wireless connection, and then use your
phone to configure what sources of content you like to receive -- news,        Makerbot are one of several sources of 3D printers and laser cutters
puzzles, messages from friends, weather updates or reminders.                  designed around low-cost parts and freeware in the spirit of open-
                                                                               source. The source files needed to make these devices are freely
The Little Printer (available in 2012) is the first in a family of products    available, allowing anyone to build their own from scratch.
that will be known as Berg Cloud.

The Disney Appmate                                                             GreenGoose sensors
toys have unique                                    DISNEY                     are wireless stickers                                   GREEN GOOSE
footprints that the                                 www.disney.go.com          and stick on anything                                   www.greengoose.com
iPad’s touch screen is                                                         that moves - to
able to recognize and                                                          automatically tell you
read movement from.                                                            what’s happening;
The app then tailors                                                           a frisbee is caught,
the game according to                                                          or the toilet seat
the toy’s character.                                                           goes down.
TRENDS       BRANDS                                 RESEARCHERS                             MEDIA TECHNOLOGY

QUANTIFIED   Consumers will become more
             accustom to tracking, storing and
                                                    Data ubiquity creates the same
                                                    insight mining opportunities for
                                                                                            Utilitarian, technology tools and
                                                                                            metric driven applications could

SELF         sharing personal information.
             The question for brands will be
                                                    researchers as it does for brands.
                                                    However, it also could create a
                                                                                            become as important to consumers
                                                                                            as entertainment media.
             what value will you offer for them     volume of passive data, and digital     As a media company or media
             to share this data?                    behavior analytics competitors.         buyer, what will you do to make
                                                    How will you partner, pursue and        your media a service and your data
                                                    develop skill sets to compete?          a useful application for people?



GESTURAL     Content is becoming 3 dimensional
             and multilayered across devices As
                                                    Gestures and interactions are a form
                                                    of non-verbal communication that
                                                                                            As a media company you may have
                                                                                            already conquered the “third screen”.

INTERFACES   media and technology expectations
             of consumers increase and
                                                    say something about an individual.
                                                    Web analytics has evolved to
                                                                                            New, augmented and interactive
                                                                                            channels may provide even more

AND
             attentiveness and reach efficiency     track and understand some of this       opportunity to engage consumers,
             decreases, your brand will have        unspoken behavior, but kinetic data     but also create a whole new area to

AUGMENTED
             to work even harder ( as if it isn’t   remains somewhat untapped.              explore and develop.
             already) to attract attention.         What will you do as a research          What will you do as a media

REALITY      What would a fully augmented
             brand experience look like for your
                                                    company to model and understand
                                                    technology enabled actions and
                                                                                            company to created new
                                                                                            augmented experiences and
             marketing efforts? What would          gestures to predict outcomes for        appropriately place digital enabled
             your marketing operation look like     clients and gain new insight into       experiences into the real world?
             to deploy this experience?             peoples behaviors?



SoLoMo       Marketing in the moment, brand
             conversation in real time is seeming
                                                    Passive data exhaust is so abundant
                                                    yet seemingly far out reach in
                                                                                            So-Lo-Mo creates a new form of
                                                                                            media that gives media “event”

CONTENT      more a possibility in the coming
             years.
                                                    terms of making sense of location,
                                                    social and mobile data to make it
                                                                                            and digital interaction a new spin.
                                                                                            Gamified and rewards based

& DATA       What kind of infrastructure,           meaningful.                             interactions in the real world seem
             technology and partners will           What will you do to develop             to be the next big thing.

EXCHANGE     you gather to explore So-Lo-Mo
             opportunities?
                                                    big data and advanced passive
                                                    monitoring capabilities in the
                                                                                            How will you make it scalable and
                                                                                            effective from an ROI perspective?
                                                    coming year? If data is more            Will it be a media channel niche for
                                                    accessable to all, what will you do     broadcasters, promotional events
                                                    to create new value, retain clients?    and storytelling content? Or a
                                                                                            mainstream channel?



TELEVISION   Content placement has always been
             important to brands.
                                                    Audience and social network access
                                                    through social technology enabled
                                                                                            Social TV has been a discussion
                                                                                            within the media and entertainment

SOCIALIZED   As social networking interactions
             become more deeply embedded
                                                    living room could open a doorway
                                                    for direct conversation with viewers
                                                                                            world for some time, and most
                                                                                            of the major players have already
             into the viewing experience, how       and consumers through next              begun to experiment with social
             will you integrate messaging and       genteration televisions and displays.   content and new, alternative, social
             monitor activity in real time to       How will you prepare to create a        advertising placements.
             understand impact, effectiveness       digital research network to access      How will you monetize socialized
             and perception of your brand within    people, interactions and their          content and cross-platform media
             social tv environment?                 consumption habits in home? To          in 2012 and evolve your efforts?
                                                    gather and report this data?



DIY &        Nike may have been the first
             brand to venture into technology
                                                    As the saying goes, knowledge is
                                                    power. Certainly in the big data
                                                                                            Entertainment brands like Disney
                                                                                            and Nintendo are starting to

DIGITAL      integration of mainstream product
             with Nike ID years ago, but more
                                                    world digital research insights are
                                                    power to marketers as well.
                                                                                            experiment with physical, licensed
                                                                                            product that has embedded
             and more brands will need to           Researchers sit on volumes of data      technology that adds to a real time,
             consider doing the same to attract     that in aggregate may be of value or    data driven, transmedia film, digital
             consumers.                             curiosity to people and marketers.      and consumer generated “story”.
             What assets does your brand have       What could you do with your             What could you do to make real
             to retain and create enhanced          data to create new value and            world product part of your digital
             experiences for consumers?             engagement with “panel.”                or broadcast narrative?



                                                                                     IMPLICATIONS
FOR MORE
                            INFORMATION:


          ANDY HUNTER
   andy.hunter@ipsos.com

       JEFF MULHAUSEN
jeff@upstreamthinking.com

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2012 CES TREND GUIDE - A joint IPSOS-IOTX Upstream Pre-Show Report

  • 1. 2012 Consumer Electronics Show Trend Guide IMPLICATIONS FOR MARKETERS, TECHNOLOGISTS & RESEARCHERS An Ipsos Open Thinking Exchange Report January 6th, 2012
  • 2. Ipsos is a global market research company and an independent company ranking fifth among global research companies. Ipsos is committed to working with clients to identify the right solutions to their specific challenges. We specialize in six areas of research: advertising research; marketing research; media, content and technology research; loyalty, quality and customer relationship management research; opinion polls and social research; and survey management, data collection and delivery. Our industry specialization model means we have an intimate understanding of your brands, your consumers and your marketplace. The Ipsos Open Thinking Exchange is the innovation and technology hub of a global research network. Based in LA, Austin, New York, London and locations worldwide, The Ipsos Open Thinking Exchange takes a multi-disciplinary approach to business issues. Teams of researchers, strategists, technical engineers and design architects work hand in hand with our clients and their customers. We immerse you in your customers’ world and keep them engaged in yours. Upstream is a brand and innovation consultancy that empowers leaders to innovate more effectively and for businesses to reach new targets, achieving sustained growth. By providing innovation frameworks, actionable insight, structured co-creation and a design centered point-of-view we bridge the gaps of technol- ogy, product design and marketing to spark innovation. Our DNA emanates from the worlds of executive management, technology design, brand strategy, marketing and research with special skill sets across sectors. We specialize in the application of world-class expertise to solve diverse real-world business problems, ranging from the design of brands and business strategies to the design of products, services and digital systems. We’re solution agnostic. We understand that business outcomes are best achieved through holistic solutions that serve and solve problems of consumers. Upstream exists to help business leaders manage a increasingly disrupted marketplace, design new innovations and bring functional teams together to execute most efficiently across their brand ecosystem. We collaborate exclusively with organizations that demonstrate; a need to grow, consistent investment toward innovation with an internal executive champion for change.
  • 3. AUTHORS AUTHORS Andy Hunter Andy Hunter Andy’s experience spans the marketing and communication spaces working for the world’s leading fortune 500 spans the marketing communication space working for the world’s Andy’s experience brands. He focuses on brand innovation, emerging technologies and integrated systems design. He is the former founder of GSDM’s connections planning and leading fortune 500 brands. He focuses on digital innovation, web marketing and integrated digital strategy practices and former lead engagment strategist for clients including BMW, communication strategy. He is the former founder of GSDM’s connections planning and Walmart, American Express, PWC Consulting and Sears. digital strategy practices. He also serves as an advisor to several new media and technology startups concentrated in He also serves as an advisor to several new media and technology startups concentrated in the online video, social networking and integrated communications space. He is a past the online video, social networking and integrated communications space. He is a past speaker-moderator at events including MIT’s Future of Entertainment, SXSW Interactive Advidory Board and at events including MIT’s Future of Entertainment,SXSW Interactive and speaker-moderator Digital America with ongoing contributor-collaborator status within PSFK.com’s Thewith ongoing contributor-collaborator status within PSFK.com’s The Purple Digital America Purple List. List, the Society of Word of Mouth and the Plannersphere. Jeff Mulhausen For over 12 years, Jeff has built a reputation as a leader in the design and innovation in- dustry. He was again selected as a judge for the 2012 CES Innovations Awards where he evaluated entries in computer hardware, gaming and mobile apps. He is the former Vice Chair of Central Texas Chapter of the Industrial Designers Society of America (IDSA). He is listed on over 10 patents, and his work has been widely recognized. Jeff has been awarded more than 15 national and international design awards including IDEA/BusinessWeek, ID Magazine, Consumer Electronics Show, RedDotAward (Germany), and a Good Design Award (Japan). Jeff has worked with leaders on projects ranging from portable electronics to children’s games with clients such as Igloo, Microsoft, Dell, PetSafe, Coleman, Hasbro, Wyse, Polycom and AMD. He lectures on design and innovation at the University of Texas business school. Jeff’s work has been exhibited at the Austin Museum of Art, and the Cooper-Hewitt National Design Museum in New York City. lbu Upstream exists to help business leaders manage a Jerry Courtney Jerry Courtney Jerry’s approach to digital is based in a simple three part mantra - understand why people do what they do, figure out how to help them do it and learn how to help them better next time. This consumer-centric approach has served him well in his 15 years of experience in connecting business, technology and marketing strategies. Jerry was a pioneer at the end of the last millenium, building one of the largest digital media practices in advertising. He has guided frequent first-to-market work across all digital platforms for clients such as: AT&T, BMW, Walmart and Southwest Airlines. Moving into the marketer’s seat, he has lead holistic touchpoint strategy at Target Corporation, synthesizing everything from database marketing to national television for the brand, as well as playing an integral part in monetiz- ing the company’s media assets and assessing the efficacy of the corporate media mix. Paul Noble-Campbell Paul Paul Noble-Campbell is an Industrial Designer, who creates opportunities through design Paul Noble-Campbell is an Industrial Designer, who creates opportunities through design that makes organizations, people and society thrive. He creates rich brand experiences by blending organizations, people and society thrive. He creates rich brand experiences by that makes a human-centric approach with his diverse experiences. Paul’s collaborative leadershipahas guided multi-national clients through hundreds of initiatives resulting in the blending human-centric approach with his diverse experiences. Paul’s collaborative design of products spanning a diverseclients of industries such as consumer electronics, the leadership has guided multi-national range through hundreds of initiatives resulting in healthcare,products spanning a diverse range of industries such as equipment,electronics, design of house wares, furniture, sports equipment, toys, industrial consumer and con- sumer products. Paul’s international experience was gained at design consultancies in Aus- healthcare, house wares, furniture, sports equipment, toys, industrial equipment, and tralia (at Form Australia), Hong Kong (at Zoo Design) and in the USA (at Astro Studios and consumer products. Paul’s international experience was gained at design consultancies in as Director of Design Strategy at M3 Design). Paul’s work is permanently exhibited at the Cooper-Hewitt Design Museum andKong (at Zoo Design) for accruing numerous patents Australia (at Form Australia), Hong has been responsible and in the USA (at Astro Studios for his clients. He presented at the at M3 Design). Paul’s work isDesign conference in 2011. and as Director of Design Strategy inaugural Human Centered permanently exhibited at the Cooper-Hewitt Design Museum and has been responsible for accruing numerous patents for his clients. He presented at the inaugural Human Centered Design conference in 2011..
  • 4. ABOUT CES: Established over 40 years ago, the yearly Consumer Electronics Show brings together consumer technology brands and product manufacturers together to showcase next generation innovations to the world. Television, computer, gaming & entertainment, mobile phone, automotive, home automation, personal electronics and product accessories converge across miles of convention space in an overwhelming and exhilarating display of what’s now and what’s next. Prominent brands including Ford, Disney, Intel, Dell, Microsoft, Google, Motorola, Sony, Nintendo, Electronic Arts participate with over 48,000 Exhibitors and more than 140,000 attendees from 140 countries. The International CES is owned and produced by the Consumer Electronics Association (CEA), the preemi- nent trade association promoting growth in the $186 billion U.S. consumer technology industry. CEA represents more than 2,000 corporate members involved in the design, development, manufacturing, distribution and integration of consumer electronics products. All profits from CES are reinvested into industry services, including technical training and education, industry promotion, engineering standards development, market research and legislative advocacy. 2012 DISRUPTORS: The International CES 2012, as it does every year, will present an enormous array of gadgets, technology innovations and a feeding frenzy of consumer elec- tronics commerce. But looking above the fray of the convention floors, we expect several disruptors to shape the macro trends of the coming years. Major technology and con- sumer behavior shifts are emerging that are changing the business of consumer electronics, media and entertainment and digital-online media. As social and mobile adoption mainstreams for consumers and marketers, new platforms, technology and media will emerge shaped by these fundamental disruptors: APPIFICATION: UNIVERSAL ACCESSIBILITY: The term "product" is evolving as mobile, online and Technology, media and entertainment companies are tablet applications open up a new markets for finally unlocking content portability for entrepreneurs, brands and businesses to create new consumers, so ownership and access of media can services, utility and enhancements to existing happen anywhere on any device in many forms. Once products. thought to be a barrier to success for the media industry, open and integrated content platforms are leading to smarter strategies to own media ecosys- tems with content, devices, online media and valuable data assets to monetize. Technology devices will also become more accessible, with low cost of entry of tablets, ultrabooks and feature rich mobile devices for middle and low income consumers. POST-SOCIAL WORLD: GAMIFIED VALUE: Social media and social networks, having reached Privacy concerns abound in a world where so much mainstream, become less of a point of focus and behavior happens in the digital space and new integrate into consumer and marketer toolbox. New predictive and analytic technologies can understand space races will emerge from combined social, mobile, personal behavior in new ways. However, as laws and local and digital enabled products that are accessed standards come into place for data privacy and trust- in new ways via tablets, ubiquitous smartphones and ed data centric brands emerge, some of these fears portable ultrabooks. will erode. As part of this, people will increasingly be willing to give up even more personal information to brands and online services for the return of rewards, social currency and “gamified” value. UBIQUITOUS CONTENT & DATA: CLOUD TECHNOLOGY & MOBILE: Data is everywhere and content can be accessed in The coming years will see a major shift of how multiple forms. This overwhelming choice and technology and data is stored and accessed. Where abundance of invisible data collection is presenting processing power and media storage once was opportunities and obstacles for people and brands to primarily housed on local hard-drives and servers, filter thrugh clutter to get better information, more most of this data will shift to wirelessly accessed product and service relevance, and new social networks that store content and data invisibly, connections while retaining trust in providors and a automatically in large, enterprise driven server farms promise of privacy. of Google, Amazon, Apple, Microsoft and Facebook. Over time, these server farms may translate to insight mines that store valuable, anonymous data the indi- viduals, marketers and institutions will want to understand and access.
  • 5. Personal biometrics QUANTIFIED SELF & M-HEALTH and digital enabled Financial professions, digital marketers and healthcare enterprises may have behavior analysis been the first to actively track and analyze behavioral-lifestyle data. However, as self tracking digital technologies, online data aggregators, augmented apparel enable advanced user analytics for individuals, that act of active data collection and persoinal metrics will become the next big thing. will increasingly The first sectors to apply novel apps and devices for discreetly managing life and health more productively are already catching fire with self analysis tools let consumers like Fitbit and JawboneUP. Research company Technavio predicts that the global mobile health applications market will reach USD 4.1 billion by 2014, up from USD 1.7 billion in 2010. discreetly track and You’ll see solutions for diagnosing, monitoring and treating a variety of illnesses - from obesity to asthma, from poor vision or hearing to high blood pressure. Seemingly disparate data points like work activity, commuter data, manage their lives financial transations and calendar data will be compared to understand effects on health and achieve new understanding of ones self. This data tracking will create new benefits individuals. It will also intensify the privacy concerns and more effectively. scrutiny of cloud services that support the system of personal data storage. Need further proof? Apple’s App Store currently offers 9,000 mobile health apps (1,500 cardio apps, 1,300 diet apps, 1,000 stress and relaxation apps, and 650 women’s health apps). By mid-2012, this number is expected reach 13,000 (Source: MobiHealthNews, September 2011). Collecting, sharing, tracking and optimization of oneself is a major trend for UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE 2012. Look for this trend to extend into other sectors throughout the year. WITHINGS FORD MOTORS Booth: Booths: North - 3521 GL-4, www.withings.com North - 2230 www.ford.com Withings’ Blood Pressure Monitor plugs into an iPad, iPhone or iPod October 2011 saw US automotive company Ford demonstrate three Touch and takes the user’s blood pressure. Data can be sent directly to a apps offering in-car health monitoring. The sample apps use Ford’s doctor or published (confidentially) on the Web. SYNC Applink software to enable drivers to access certain mobile health apps while driving to keep track of chronic conditions such as diabetes, Also look for their Wi-Fi enabled scales which can measure both weight asthma and hay fever. and fat mass and upload the data to a web portal. What does all of this data mean and CES PANEL Data Liberation: Making Booth: how are we going Health Data Intelligible for the LVCC, North Hall to manage the Consumer info? Hear from January 11, 2012 11:35 CES Panel: companies making AM - 12:25 PM Data Liberation data digestible, fun LVCC, North Hall N250 January 11, 11:35 AM and something we North Hall N250 can act on. AT&T announced in October that it will begin selling clothes embedded with health monitors, able to track the wearer’s vital signs (including heart JAWBONE rate and body temperature) and upload them to a dedicated website. www.jawbone.com/up According to AT&T, apart from its sports based applications, these bio- monitoring clothes line will also be uniquely beneficial for a range of uses including fire fighters, policemen and even military personnel. Above all, the health tracking clothes are expected to greatly entice the interest of the senior citizens, where in they will have the freedom of wearing health monitors in a more fashionable way. The B1 Basis Band is a Released in November 2011, Jawbone’s Up is a wristband personal watch-like wellness aid BASIS tracking device that tracks a user’s moving, eating and sleeping patterns. includes optical blood The device syncs with an iPhone app, and users can set the device to Booth: vibrate when they have been inactive for a period, compete against flow and galvanic skin sensors to track your North - 3632 friends and even earn real life rewards for completing activity challenges. pulse rate, calorie burn- www.mybasis.com LOOK OUT FOR IN 2012 rate and sleep patterns. Startup Misfit Wearables raised funding to launch a wearable product focused on helping control a chronic condition by the end of 2012. Investors include John Sculley, former CEO of Apple.
  • 6. New natural GESTURAL INTERFACES & AUGMENTED REALITY interfaces based Augmented reality may have become an attention getter in the marketing on movement will world in 2011, but new computer interfaces and augmented screens will reach a tipping point in 2012 as touchscreen, mobile sensing and accelerometer innovations go mainstream. New Natural User-Interfaces (NUI’s) will allow allow more intuitive more intuitive control of computer applications, manipulation of digital content and information. Bridged to local data and online content, these new interfaces use people’s movements and gestures to create a bridge between the real world and the digital world. control of tech, Progressive consumer electronics companies (Microsoft Xbox, Google, Apple, and Nintendo) have realized the importance of making the products around increasing access us simpler to use, rather than blindly adding more features because they can. This trend is enhanced by the increased capabilities of natural interfaces to integrated into new environmental elements of gesture, movements, location, voice-command, biometric response and soon, our moods and our thoughts. to information and In 2012 will see Near Field Communication (NFC mobile-wireless data transfer capability) becoming more prevalent in mobile products and will drive an digital content. exponential growth in mobile (hence personal) interactions. Early examples of NFC enabled gesture interactions will be mobile payment and information sharing through natural gestures (like the Bump contact sharing app). This all leads to a new form of interaction that’s more intuitive, natural and easy for consumers to adopt. It changes the game of marketing content creation, customer interaction and creates opportunities for information providers and UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE product technologists to ultimately make digital more “human.” NEST LABS Booth: Hilton Suites 303 www.nest.com SoftKinetic develops gesture recognition SOFTKINETIC THE EVOLVING hardware and software for interaction with USER INTERFACE: digital entertainment, gaming, interactive Booth: WHAT’S NEXT? digital signage, advergaming and physical South 4 - 36062 therapy. www.softkinetic.com January 12, 12PM North Hall - 260S Their software can recognize various scenic elements, track user’s body; and adapt digital content to the user’s movements, and vice versa. Easily maintain your desired comfort level in your home with this Multiple platforms in new and scalable learning thermostat that remembers your temperature adjustments formats offer potential for innovative CES PANEL and programs itself to build a personalized schedule based on your monetization strategies and programs. With Merging Content with New preferences. Its passive interface also knows when you are not home an ever-expanding universe of content Technologies: Content (via proximity sensors) and is intelligent enough to make the appropriate creation, consumption forms a revolutionary Reinvention adjustments. Additional information is provided while it is being adjusted business model awaits. January 9, 2012 11:30 by their owners so as to give them real-time feedback about the energy a.m. - 12:30 p.m usage implications of their selection and provides suggestions on how to save energy. LVCC, North Hall N261 MICROSOFT XBOX VIEWSONIC Booth: Booth: Central - 7244 South Hall - 36631 www.xbox.com/kinect www.viewsonic.com The next-generation of Microsoft’s Kinect is said to be so accurate it ExoDesk, a collaboration between ViewSonic and ExoPC, is a desk with can read lips, voice pitch and facial characteristics (and complex finger an embedded computer and unique user-interface. It reads input from movements and gestures) to determine what mood the player is in. 10 fingers and hand gestures to make moving tools, virtual keypads, The Kinect platform has the potential to create new paradigms in the way objects and images around the desktop easy and intuitive. that we interact with computers and communicate. Expect the Kinetic sensor technology to be incorporated into displays, TVs, ultrabooks and LOOK OUT FOR IN 2012 mobile phones as it becomes miniaturized. More gesture recognition and natural user-interface innovations migrate over from the gaming world to be used in the interaction with TVs and It’s likely to be available in 2013, but look for an announcement at CES. computers (such as the next-generation Microsoft Kinect).
  • 7. Mobile “geo- SoLOMo CONTENT + DATA EXCHANGE awareness” SoLoMo = SOCIAL, LOCAL, MOBILE. Fuelled by multiple social and “geo- technology, will awareness” technology components, location-based marketing will create new types of value exchanges between marketers and consumers. Behavioral data tracking will evolve to real time value creation between marketers, content create dramatic creators, consumers and their social networks. Marketers will be challenged to explore new types of social-interpersonal currency for consumers to feel more connected and valued “in-the-moment” as they go about there daily lives. paradigm shifts The advantages from the consumer’s perspective are that ubiquitous mobile access allows you to be connected at any location whilst connected to your entire social network and their opinions, advice and buying power. Brands will to how we shop, need to find value intersections to connect with people, based on consumer’s immediate needs and relationship building opportunities as paid-marketing impact further diminishes and brands are squeezed a central role. socialize and how In 2012 expect products and services to make it more effortless (through the processing of passive-data) to contribute to anything from connecting like- minded strangers for recommendations, pinpointing roads in need of repairs we are marketed to. to finding signs of extraterrestrial life. Consumers can and will increasingly broadcast more data about where and what they are doing to create new social opportunities to connect with their friends, valued products and people with shared interests. Tech devices create continuous data-exhaust of daily life that provide marketers rich data to mine fro insight. 2012 will be the beginning of a long UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE journey of navigating real time, local connectivity and understanding big data. The eBay Inspiration EUCLID Shop is a selection of eBAY www.euclidelements.com products curated by celebrities, editors & www.ebay.com stylists shoppers can purchase instantly by scanning a QR code in a mobile application. CES PANEL AT&T Guarding Your Online www.digby .com Privacy January 11, 12:45 pm North Hall - 264 Euclid is analogous to Google Analytics for the physical world. Digby Mobile Commerce from AT&T helps to lift sales by delivering a user- friendly interface for consumers to search, browse and buy products on The Euclid sensor anonymously detects smartphones as they move their mobile phones. It allows retailers to provide information, pictures around the area of your store, both inside and out, so data is collected of products, rich media and an enhanced shopping experience when without visitors having to “opt-in” – so their privacy is kept intact. potential customers scan barcodes. Retailers are provided with analytics Euclid provides store owners with visitor-based analytics - such as how about customer buying behaviors. many people walked by, how many walked through the door, how many were new vs existing customers and how long did they stay. Location-based social network, KEYNOTE: LOOXCIE Gowalla was bought Carolyn Everson Booth: by Facebook and North - 3520 Facebook is set to be a huge player in location January 11, 4 p.m. www.looxcie.com based marketing. Las Vegas Hilton Theater Looxcie is the creator of the first mobile-connected, handsfree, Amazon’s Flow app, AMAZON wearable video cam that frees people to record and share on the go. enables consumers Looxcie owners can record their lives and share clips instantly to their to research products Booth: social network or record and stream live video. in-store (through South 2 - 25376 image recognition) www.amazon.com LOOK OUT FOR IN 2012 and to purchase them. Marketers will continue to explore ways to utilize mobile SoLoMo data but will need to create clear value for consumers and not overstep their privacy boundaries, acting more transparently.
  • 8. Integration of Social TELEVISION SOCIALIZED Media and The Cult In years past, CES has been a slightly ridiculous technology race to build the of Influence into the largest or thinnest TV with seemingly little thought to improving their usability. Many will persevere with that race, so expect the proliferation of the 4K resolution standard (4000 pixel columns), high-contrast OLED screens, 3D TV experience will tech and ultra-thin bezels. However watch for innovations in this space that mark some progress of the shifting role of the TV in our lives and homes. Television is already has a social aspect to it, whether it’s talking to the person transform it from a next to you, texting, tweeting or calling friends about what you’re watching. But it’s about to become a much more social experience. Expect the popularity of Social Media and The Cult of Influence to migrate the media consumption TV away from being a pure consumption medium/device to a creation device. The TV will enable us to become connected to others, curators of content right on our couches, and online participants, instead of TV watching zombies. device to a content Expect that a gargantuan “Cloud Fight” for dominance of cloud computing between Apple, Google, Amazon, Netflix and cable providers (such as AT&T and Time Warner) to extend into a fight for dominance in control of living curating experience. room content and access to behavorial insight. The blurry line separating TV and computer screens will go away as cloud computing allows content to be seamlessly moved between primary screens and second screens. Increasingly within our lives, display devices and projected imagery will become fixtures like picture frames, mirrors and faucets. Personalized content, social multilayered entertainment will be cost of entry UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE for the marketing-media-tech world as viewing technology commoditizes. INTO NOW/YAHOO FLINGO Booth: Booth: South Hall Meeting Titian Ballroom - Rooms - S113 74106 www.intonow.com www.flingo.tv IntoNow is a TV companion app recently bought by Yahoo. It makes Flingo is the embedded technology inside many internet-connected engaging with your friends around your favorite television shows easy TVs that allows media partners like Fox, Showtime and Etsy and others and fun. to build apps that integrate both. It enables broadcasters and advertisers to build mobile and web applications that are aware of what television The app picks up on audio cues made by whatever you’re watching content you are watching. on TV and then displays websites, game scores, even Twitter feeds of musicians and other famous types shown on the big(ger) screen. Just Broadcasters can provide additional relevant content to on-air shows tap the green button when you’re watching, and IntoNow will identify in those applications, increasing engagement with users on the second the show, right down to the episode. Once identified, it’s easy to share screen. the content with your friends on Twitter or Facebook. Skype for TV SKYPE FANHATTAN was announced in 2010. Expect Booths: Venetian Palazzo plenty of solutions Hospitality Suites Central Plaza - CP13 for integration of www.fanhattan.com Skype into the TV South 2 - MP25857 experience, as well as www.skype.com peripherals. Fanhattan is an entertainment service that lets you discover and watch DISNEY TV and movies on your iOS device from many popular services including www.disneysecondscreen. Netflix, Hulu Plus, iTunes, Vudu, and ABC. go.com The application allows you browse related content including recommendations from friends, reviews from Rotten Tomatoes, ratings, trailers, actor and crew bios, soundtracks, fan gear, and more. Disney Second Screen is an interactive onscreen film feature accessible LOOK OUT FOR IN 2012 CES PANEL via a computer or iPad app that provides additional content to you as Many expect Apple to make a TV based on you view a movie. The movie links with the viewer’s device through an Multiscreen Universe the Siri voice-commands. They are expected audio cue, a manual sync, or with a visual sync indicator. As the film plays January 9, 1PM to make a “media related” announcement in on your television, interactive elements such as trivia, photo galleries, North Hall N259 late January 2012. It could be that they make and animated flipbooks appear on the iPad or computer screen. public new deals with cable operators and pay TV operators that extend their reach as a Disney Second Screen is currently available to use on an iPad or content provider. computer with Flash.
  • 9. The “appification D.I.Y. AND DIGITAL OBJECTIFICATION of everything”, Digital and interactive technologies have been bound in the past to browsers, websites and technology devices. Invention and manufacturing of physical open source tech product has been constrained by accessibility to closed and complex manufacturing chains. This is changing as open source hardware, software and manufacturing technologies mainstream, and what we deem “product” and accessible will change. And it will be more accessible to all. 3D printing, computer-controlled cutting and sintering; originally used for rapid- product prototyping, have now evolved and proliferated to where they have manufacturing spawned a whole new distributed manufacturing network. This new network of local, distributed manufacturers has enabled the mass-customization of electronic products, furniture, jewelry, and even aircraft engines. merge the tangible Open-source electronic prototyping platforms (such as Arduino) have similarly allowed new freedoms in the creation of interactive electronic objects. 3D printers will, in the not too distant future new electronics will also be able to product and digital, produce electronic circuitry and components. Apple iOS, Android and code libraries and new online creation software allow for virtually anyone to create social mobile and online applications more easily. online worlds. Pioneering companies such as Ponoko, Etsy and Shapeways have sprouted communities that allow creators to upload their designs, have them produced and provide a virtual market-place for them to promote and sell their products. We’re watching this movement carefully – as all brands will have to react to this massive, future upheaval that could effect CPG, computer, gaming and UPSTREAM & IPSOS IOTX -TREND REPORT: 2012 CES PRE-SHOW GUIDE retail worlds. Ford and Bug Labs, will develop and BUG LABS PONOKO distribute open- www.buglabs.com www.ponoko.com source developer tools to advance in-car connectivity innovation. Ponoko is one of the first manufacturers to use distributed manufacturing BERG CLOUD and on-demand manufacturing. They make it possible for designers to meet customers, “where creators, digital fabricators, materials suppliers www.bergcloud.com and buyers meet to make (almost) anything.” Their website can be used by customers as a virtual marketplace to promote and sell their digital designs and products. It is a green idea- producing only when something is wanted, transporting ideas instead of physical objects. MAKERBOT Booth: South 4 - 36839 www.makerbot.com Berg’s “Little Printer” was created in collaboration with Foursquare, The MakerBot Industries is a Brooklyn, New York-based company producing Guardian, Nike, ARUP, and Google. open source hardware, specifically 3D printers. MakerBot builds on the early progress of the RepRap Project with the goal of bringing desktop It’s a tiny device that sits in your home, bringing you information from 3D printing into the home at an affordable price. the web. You hook it up with a wireless connection, and then use your phone to configure what sources of content you like to receive -- news, Makerbot are one of several sources of 3D printers and laser cutters puzzles, messages from friends, weather updates or reminders. designed around low-cost parts and freeware in the spirit of open- source. The source files needed to make these devices are freely The Little Printer (available in 2012) is the first in a family of products available, allowing anyone to build their own from scratch. that will be known as Berg Cloud. The Disney Appmate GreenGoose sensors toys have unique DISNEY are wireless stickers GREEN GOOSE footprints that the www.disney.go.com and stick on anything www.greengoose.com iPad’s touch screen is that moves - to able to recognize and automatically tell you read movement from. what’s happening; The app then tailors a frisbee is caught, the game according to or the toilet seat the toy’s character. goes down.
  • 10. TRENDS BRANDS RESEARCHERS MEDIA TECHNOLOGY QUANTIFIED Consumers will become more accustom to tracking, storing and Data ubiquity creates the same insight mining opportunities for Utilitarian, technology tools and metric driven applications could SELF sharing personal information. The question for brands will be researchers as it does for brands. However, it also could create a become as important to consumers as entertainment media. what value will you offer for them volume of passive data, and digital As a media company or media to share this data? behavior analytics competitors. buyer, what will you do to make How will you partner, pursue and your media a service and your data develop skill sets to compete? a useful application for people? GESTURAL Content is becoming 3 dimensional and multilayered across devices As Gestures and interactions are a form of non-verbal communication that As a media company you may have already conquered the “third screen”. INTERFACES media and technology expectations of consumers increase and say something about an individual. Web analytics has evolved to New, augmented and interactive channels may provide even more AND attentiveness and reach efficiency track and understand some of this opportunity to engage consumers, decreases, your brand will have unspoken behavior, but kinetic data but also create a whole new area to AUGMENTED to work even harder ( as if it isn’t remains somewhat untapped. explore and develop. already) to attract attention. What will you do as a research What will you do as a media REALITY What would a fully augmented brand experience look like for your company to model and understand technology enabled actions and company to created new augmented experiences and marketing efforts? What would gestures to predict outcomes for appropriately place digital enabled your marketing operation look like clients and gain new insight into experiences into the real world? to deploy this experience? peoples behaviors? SoLoMo Marketing in the moment, brand conversation in real time is seeming Passive data exhaust is so abundant yet seemingly far out reach in So-Lo-Mo creates a new form of media that gives media “event” CONTENT more a possibility in the coming years. terms of making sense of location, social and mobile data to make it and digital interaction a new spin. Gamified and rewards based & DATA What kind of infrastructure, meaningful. interactions in the real world seem technology and partners will What will you do to develop to be the next big thing. EXCHANGE you gather to explore So-Lo-Mo opportunities? big data and advanced passive monitoring capabilities in the How will you make it scalable and effective from an ROI perspective? coming year? If data is more Will it be a media channel niche for accessable to all, what will you do broadcasters, promotional events to create new value, retain clients? and storytelling content? Or a mainstream channel? TELEVISION Content placement has always been important to brands. Audience and social network access through social technology enabled Social TV has been a discussion within the media and entertainment SOCIALIZED As social networking interactions become more deeply embedded living room could open a doorway for direct conversation with viewers world for some time, and most of the major players have already into the viewing experience, how and consumers through next begun to experiment with social will you integrate messaging and genteration televisions and displays. content and new, alternative, social monitor activity in real time to How will you prepare to create a advertising placements. understand impact, effectiveness digital research network to access How will you monetize socialized and perception of your brand within people, interactions and their content and cross-platform media social tv environment? consumption habits in home? To in 2012 and evolve your efforts? gather and report this data? DIY & Nike may have been the first brand to venture into technology As the saying goes, knowledge is power. Certainly in the big data Entertainment brands like Disney and Nintendo are starting to DIGITAL integration of mainstream product with Nike ID years ago, but more world digital research insights are power to marketers as well. experiment with physical, licensed product that has embedded and more brands will need to Researchers sit on volumes of data technology that adds to a real time, consider doing the same to attract that in aggregate may be of value or data driven, transmedia film, digital consumers. curiosity to people and marketers. and consumer generated “story”. What assets does your brand have What could you do with your What could you do to make real to retain and create enhanced data to create new value and world product part of your digital experiences for consumers? engagement with “panel.” or broadcast narrative? IMPLICATIONS
  • 11. FOR MORE INFORMATION: ANDY HUNTER andy.hunter@ipsos.com JEFF MULHAUSEN jeff@upstreamthinking.com