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Steve Bayley

A strategic planner with an interest in cultural exploration, and the
ways in which consumers control brand identity. Mr. Bayley cut his
teeth building independent rap brands through strategic use of social
media and street promotions back in the myspace hay days.
He earned his advertising stripes as a successful new business
salesman specializing in urban radio, all the while subtly accelerating
station rebranding by pushing revenue into previously unexploited
fringe dayparts and launching new NTR initiatives.


A native of Massachusetts, where he resides with his fiance Thao,
he enjoys reading, tailgating, watching dodgy feeds of lower division
international football on the internet, eating Vietnamese food, and
practicing his Vietnamese language skills on unsuspecting waitresses
and clerks at asian markets.
Post Graduate    humility
                               School of
                    and
  Education     perspective   Hard Knocks
The Work
CAUTION - WORLD CHANGING STRATEGY                      CAUTION - WORLD CHANGING STRATEGY



               Target
               Citi wants to connect with the next generation of business leaders, as they are building their
               careers on the way up. These young highly educated influentials have a progressive mindset,
               are connected to the world around them through the media, and online and in-person social
               networks. They are proactive visionaries, shaping and molding their lives, leaving as little as
               possible to chance.


               The Bitter Pill
               From 9/11, to the financial crisis, to the present, they launched their careers during the
               most difficult decade since the 1930’s. These careers have been characterized by uncertainty
               and instability even in the best of times. They and their boomer parents believed the route
               to economic stability was through higher education. Instead many find themselves
               underemployed and suffocating under the weight of huge student loans.


               Connected But
               Surrounded by negativity, both from the news media, and from some of their increasingly
               negative friends, who, frustrated by their underemployment, fall into a vicious cycle of
               rationalization and excuse making, becoming stuck in their routine and headed for a life of
               mediocrity.


               Disappointed
               Maintaining a positive outlook has not always been easy. They have fought longer and harder
               than their peers in order to maintain a sense of optimism, but are tired of swimming upstream,
               and are increasingly cynical. They are starting to give in, but still feel guilty about not being
               stronger.


               Insight
               Despite all this, their values persist because their values define them, but
               they are down to their last drop of optimism


               Strategy
               Each individual drop can only do so much.
               Citi can be the bucket that collects the drops and creates a new wave of hope.
TEGY
                                                                                             CAUTION - WORLD CHANGING STRATEGY
CAUTION - WORLD CHANGING STRATEGY                     CAUTION - WORLD CHANGING STRATEG




                                                                                             CAUTION - WORLD CHANGING STRATEGY
  18 Million unique visitors pass through citi.com every month when they log in to their
  online banking. This provides the perfect place to gain exposure and drive participation
  in Citi’s community initiatives.




                                                                                             CAUTION - WOR




                  Citi Collective. Giving people a platform to live out their values.
CAUTION - WORLD CHANGING STRATEGY                              CAUTION - WORLD CHANGING STRATEGY



       Background
       As their original target matures, we want to help Red Bull make a seamless transition into real adult life with
       their original customers. Help us save Red Bull from being the old guy at the frat party.

       Marketing Objective
       Stimulate overall market growth through bringing previous light/lapsed users back into the fold and drive new
       user trial by highlighting existing uses that have not previously been highlighted in marketing communications.

       Target
       Former or light Red Bull drinkers who feel that they may have graduated out of the Red Bull lifestyle and are
       on to the next stage of their lives. 25-34, skews male.

       The Barrier
       They feel Red Bull is for kids and partiers and they feel themselves becoming more distant from this lifestyle.


       	            “I don’t have a history with extreme sports and dance crews.”
       	            								                                           - Travis, 29


       The Challenge
       Convince the target that Red Bull is a fun yet practical tool that can accommodate their priority changes
       as they have matured.

       Insight
       Older Gen Y’s need energy for late nights at the office and crying babies, not heli-skiing in the Andes.

       Strategy
       Empower the armchair athlete to achieve life’s small yet epic wins

       The Big Idea
       Team Extra-Ordinary. Tom Phleger, an average office worker and backyard badminton player is plucked out of
       his job and life and sent to a remote island to train for the corporate retreat badminton showdown against
       his archrival Paul from HR.

       Tone & Voice
       Semi-serious action; slight, wry humor; Shows Red Bull is self-aware of extreme sports clichés
TEGY
                                                              CAUTION - WORLD CHANGING STRATEGY
  Multiple touch points allow
CAUTION - follow along with
  people to WORLD CHANGING STRATEGY   CAUTION - WORLD CHANGING STRATEG
  members of Team Extra-
  Ordinary on their casual
  sports training missions.




                                                              CAUTION - WORLD CHANGING STRATEGY



  Heavy emphasis on news
  and lifestyle media,
  especially sites with an
  edge.

  A slant toward media
  consumed at work.
                                                              CAUTION - WOR
CAUTION - WORLD CHANGING STRATEGY                               CAUTION - WORLD CHANGING STRATEGY



       Business Objective
       Increase male subscriber base. Weightwatchers offers the most realistic program for men, yet men represent
       only 9% of subscribers.

       Challenge
       Drive obese men to make a hard change for an easier life.

        easy choices          hard life

        harder choices        easy life

       Barrier
       Obese men don’t realize how much easier every day could be if they were lighter.

       Target
       30-44 year old obese men, 30-40 Pounds overweight
, single,
 middle class male in a transitional life stage.
       Sedentary job, eats out 5+ times per week.

       Research




       Insight
       Radical honesty pushes men to take action.

       Strategy
       Beat them down to tone them up.

       The Big Idea
       You’re Fat. That’s the last time you’re gonna hear it.
TEGY
                                                                                    CAUTION - WORLD CHANGING STRATEGY
CAUTION - WORLD CHANGING STRATEGY                CAUTION - WORLD CHANGING STRATEG




          Catch them in moments of vulnerability via a contextual media strategy.




                                                                                    CAUTION - WORLD CHANGING STRATEGY
                                                                                    CAUTION - WOR




             The Fat Lickin is a Radical Honesty Facebook app. Just take a
             photo of your beer belly with any webcam, and brace yourself for
             some tough love that will push you to finally take the extra step
             and join weight watchers today.
CAUTION - WORLD CHANGING STRATEGY                              CAUTION - WORLD CHANGING STRATEGY

        Business Objective
        Get people to use more Febreze in order to reach the benchmarks of 2.04 million and 3.74 million
        additional units.

        Target
        Mothers 35-54 with kids 6-17 in the house. Uber Organizers AKA Miss Perfect.
        Superwomen whose main mission in life is to dominate their world and look great doing it.

        The Barrier
        Miss Perfect perceives Febreze users as dirty

        Challenge
        Get Miss Perfect to overcome her prejudice against Febreze, and show her how Febreze simplifies
        her life.




        Related words: pressure, perfection, expectations, society, family, control, clean, organized, marriage,
        neighbors, appearances, paradox, love, competition, life, home, care, parenthood

        Insight
        Women are their own harshest critics                                  The Research




                                                                          13+77+10
                                                                              Would you use Febreze?
        Strategy                                                              			
        Febreze helps Miss Perfect Keep Up Appearances                        			

                                                                              		                   77% No
        The Big Idea                                                          		                   13% Other			
        Every Woman’s got her own dirty little secrets                        		                   10% Yes
CAUTION - WORLD CHANGING STRATEGY   CAUTION - WORLD CHANGING STRATEG

                                    Secrets of the mist An anonymous
                                    Facebook confession wall and twitter feed where
                                    Miss Perfect can let loose and unburden herself
                                    of the weight of her own deepest imperfections.
                                    Its OK to be a little inappropriate...
                                    no one will know its you...
The Skill Set

Segmentation | Regression Anaysis | Ethnography | Media Planning | Crowdsourcing
Focus Group Moderation | Transmedia Storytelling | Gamification | Net Promoter Score
| Revenue Cycle Analytics | SEO | Creative Ideation




The Educational Foundation

Miami Ad School – Bootcamp for Account Planners, New York
East Carolina University – MBA, Business Administration with Marketing Certificate
University of North Carolina at Greensboro – BA Communication Studies, African American Studies




Sentry Auto Group

Unique selling style led directly to highest customer satisfaction scores in the
dealership. Masterful use of CRM tools to maintain relationships in what is typically thought of as
a one-off transactional business. 15% of all customers were repeat customers within a three year
span, an exceptional achievement in the auto industry. Handwritten letters and chats in the service
lounge, allowed me to become trusted resource for my customers. One of my Lincoln customers
told me I lie outside the third standard deviation of human excellence.

Beasley Broadcast Group / Clear Channel Boston

Rent-A-Center - Developed a regional agency buy starting with a cold call, executing
a multi location regional radio marketing plan for Rent-A-Center’s Eastern North
Carolina district. Worked in conjunction with Carat USA - New York.
Founded Kiss Street Team and identified talent for hire in street team roles.
Responsible for first monetizing of street team services. Identified talent has
grown in their roles with the company.

Triple Gz Entertainment

Built the brand and career of a new artist from the ground up.
Established consistent branding through all print and digital communications.
Developed a strategy for regional expansion and organic growth through targeting secondary cities
and radio markets. Integration of branded elements across street, digital, social, and radio.
Steve Bayley CV
steven_bayley@miamiadschool.net @thelincolnking 978 333 2925



The Skill Training
AMA Marketing Research Bootcamp, Houston
Segmentation & Discrete Choice training

Qualvu - 12 Class Online Mobile Ethnography Training

Futures of Entertainment Conference, MIT
Transmedia Storytelling, Gamification, Crowdsourcing.

Youth Marketing Academy, Mobile Youth – 10/11- 9/12 Inaugural cohort, working with
an international group of marketing professional and students from Tanzania, India,
Indonesia, Australia, and England

Radio Advertising Bureau (RAB) Certifications
Certified Professional Commercial Copywriter
Certified Digital Marketing Consultant
Certified Radio Marketing Consultant

20+ AMA Virtual Exchanges & Webinars
Marketing & Neuroscience, Mobile Marketing,Youth Marketing etc.

Marketo Revenue Rockstar Event
Revenue Cycle Analytics

SEO Training Internship, East Carolina University, Money Is Fun project




Awards
Sales
2 time Top Mazda Customer Satisfaction Award Winner 2009 & 2010
1st Place Jr. Account Executive Division - Clearchannel Boston Winter Sales Contest 2007
8 time WIKS Salesperson of the Month 2006

Management (Artist Nominations)

3 time Southern Entertainment Awards nominee
2 time Carolina Music Awards nominee
2 time North Carolina Underground Music Award nominated artist
Strategic Steve

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Strategic Steve

  • 1.
  • 2. Steve Bayley A strategic planner with an interest in cultural exploration, and the ways in which consumers control brand identity. Mr. Bayley cut his teeth building independent rap brands through strategic use of social media and street promotions back in the myspace hay days. He earned his advertising stripes as a successful new business salesman specializing in urban radio, all the while subtly accelerating station rebranding by pushing revenue into previously unexploited fringe dayparts and launching new NTR initiatives. A native of Massachusetts, where he resides with his fiance Thao, he enjoys reading, tailgating, watching dodgy feeds of lower division international football on the internet, eating Vietnamese food, and practicing his Vietnamese language skills on unsuspecting waitresses and clerks at asian markets.
  • 3. Post Graduate humility School of and Education perspective Hard Knocks
  • 4.
  • 6. CAUTION - WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEGY Target Citi wants to connect with the next generation of business leaders, as they are building their careers on the way up. These young highly educated influentials have a progressive mindset, are connected to the world around them through the media, and online and in-person social networks. They are proactive visionaries, shaping and molding their lives, leaving as little as possible to chance. The Bitter Pill From 9/11, to the financial crisis, to the present, they launched their careers during the most difficult decade since the 1930’s. These careers have been characterized by uncertainty and instability even in the best of times. They and their boomer parents believed the route to economic stability was through higher education. Instead many find themselves underemployed and suffocating under the weight of huge student loans. Connected But Surrounded by negativity, both from the news media, and from some of their increasingly negative friends, who, frustrated by their underemployment, fall into a vicious cycle of rationalization and excuse making, becoming stuck in their routine and headed for a life of mediocrity. Disappointed Maintaining a positive outlook has not always been easy. They have fought longer and harder than their peers in order to maintain a sense of optimism, but are tired of swimming upstream, and are increasingly cynical. They are starting to give in, but still feel guilty about not being stronger. Insight Despite all this, their values persist because their values define them, but they are down to their last drop of optimism Strategy Each individual drop can only do so much. Citi can be the bucket that collects the drops and creates a new wave of hope.
  • 7. TEGY CAUTION - WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEG CAUTION - WORLD CHANGING STRATEGY 18 Million unique visitors pass through citi.com every month when they log in to their online banking. This provides the perfect place to gain exposure and drive participation in Citi’s community initiatives. CAUTION - WOR Citi Collective. Giving people a platform to live out their values.
  • 8. CAUTION - WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEGY Background As their original target matures, we want to help Red Bull make a seamless transition into real adult life with their original customers. Help us save Red Bull from being the old guy at the frat party. Marketing Objective Stimulate overall market growth through bringing previous light/lapsed users back into the fold and drive new user trial by highlighting existing uses that have not previously been highlighted in marketing communications. Target Former or light Red Bull drinkers who feel that they may have graduated out of the Red Bull lifestyle and are on to the next stage of their lives. 25-34, skews male. The Barrier They feel Red Bull is for kids and partiers and they feel themselves becoming more distant from this lifestyle. “I don’t have a history with extreme sports and dance crews.” - Travis, 29 The Challenge Convince the target that Red Bull is a fun yet practical tool that can accommodate their priority changes as they have matured. Insight Older Gen Y’s need energy for late nights at the office and crying babies, not heli-skiing in the Andes. Strategy Empower the armchair athlete to achieve life’s small yet epic wins The Big Idea Team Extra-Ordinary. Tom Phleger, an average office worker and backyard badminton player is plucked out of his job and life and sent to a remote island to train for the corporate retreat badminton showdown against his archrival Paul from HR. Tone & Voice Semi-serious action; slight, wry humor; Shows Red Bull is self-aware of extreme sports clichés
  • 9. TEGY CAUTION - WORLD CHANGING STRATEGY Multiple touch points allow CAUTION - follow along with people to WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEG members of Team Extra- Ordinary on their casual sports training missions. CAUTION - WORLD CHANGING STRATEGY Heavy emphasis on news and lifestyle media, especially sites with an edge. A slant toward media consumed at work. CAUTION - WOR
  • 10. CAUTION - WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEGY Business Objective Increase male subscriber base. Weightwatchers offers the most realistic program for men, yet men represent only 9% of subscribers. Challenge Drive obese men to make a hard change for an easier life. easy choices hard life harder choices easy life Barrier Obese men don’t realize how much easier every day could be if they were lighter. Target 30-44 year old obese men, 30-40 Pounds overweight
, single,
 middle class male in a transitional life stage. Sedentary job, eats out 5+ times per week. Research Insight Radical honesty pushes men to take action. Strategy Beat them down to tone them up. The Big Idea You’re Fat. That’s the last time you’re gonna hear it.
  • 11. TEGY CAUTION - WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEG Catch them in moments of vulnerability via a contextual media strategy. CAUTION - WORLD CHANGING STRATEGY CAUTION - WOR The Fat Lickin is a Radical Honesty Facebook app. Just take a photo of your beer belly with any webcam, and brace yourself for some tough love that will push you to finally take the extra step and join weight watchers today.
  • 12. CAUTION - WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEGY Business Objective Get people to use more Febreze in order to reach the benchmarks of 2.04 million and 3.74 million additional units. Target Mothers 35-54 with kids 6-17 in the house. Uber Organizers AKA Miss Perfect. Superwomen whose main mission in life is to dominate their world and look great doing it. The Barrier Miss Perfect perceives Febreze users as dirty Challenge Get Miss Perfect to overcome her prejudice against Febreze, and show her how Febreze simplifies her life. Related words: pressure, perfection, expectations, society, family, control, clean, organized, marriage, neighbors, appearances, paradox, love, competition, life, home, care, parenthood Insight Women are their own harshest critics The Research 13+77+10 Would you use Febreze? Strategy Febreze helps Miss Perfect Keep Up Appearances 77% No The Big Idea 13% Other Every Woman’s got her own dirty little secrets 10% Yes
  • 13. CAUTION - WORLD CHANGING STRATEGY CAUTION - WORLD CHANGING STRATEG Secrets of the mist An anonymous Facebook confession wall and twitter feed where Miss Perfect can let loose and unburden herself of the weight of her own deepest imperfections. Its OK to be a little inappropriate... no one will know its you...
  • 14. The Skill Set Segmentation | Regression Anaysis | Ethnography | Media Planning | Crowdsourcing Focus Group Moderation | Transmedia Storytelling | Gamification | Net Promoter Score | Revenue Cycle Analytics | SEO | Creative Ideation The Educational Foundation Miami Ad School – Bootcamp for Account Planners, New York East Carolina University – MBA, Business Administration with Marketing Certificate University of North Carolina at Greensboro – BA Communication Studies, African American Studies Sentry Auto Group Unique selling style led directly to highest customer satisfaction scores in the dealership. Masterful use of CRM tools to maintain relationships in what is typically thought of as a one-off transactional business. 15% of all customers were repeat customers within a three year span, an exceptional achievement in the auto industry. Handwritten letters and chats in the service lounge, allowed me to become trusted resource for my customers. One of my Lincoln customers told me I lie outside the third standard deviation of human excellence. Beasley Broadcast Group / Clear Channel Boston Rent-A-Center - Developed a regional agency buy starting with a cold call, executing a multi location regional radio marketing plan for Rent-A-Center’s Eastern North Carolina district. Worked in conjunction with Carat USA - New York. Founded Kiss Street Team and identified talent for hire in street team roles. Responsible for first monetizing of street team services. Identified talent has grown in their roles with the company. Triple Gz Entertainment Built the brand and career of a new artist from the ground up. Established consistent branding through all print and digital communications. Developed a strategy for regional expansion and organic growth through targeting secondary cities and radio markets. Integration of branded elements across street, digital, social, and radio.
  • 15. Steve Bayley CV steven_bayley@miamiadschool.net @thelincolnking 978 333 2925 The Skill Training AMA Marketing Research Bootcamp, Houston Segmentation & Discrete Choice training Qualvu - 12 Class Online Mobile Ethnography Training Futures of Entertainment Conference, MIT Transmedia Storytelling, Gamification, Crowdsourcing. Youth Marketing Academy, Mobile Youth – 10/11- 9/12 Inaugural cohort, working with an international group of marketing professional and students from Tanzania, India, Indonesia, Australia, and England Radio Advertising Bureau (RAB) Certifications Certified Professional Commercial Copywriter Certified Digital Marketing Consultant Certified Radio Marketing Consultant 20+ AMA Virtual Exchanges & Webinars Marketing & Neuroscience, Mobile Marketing,Youth Marketing etc. Marketo Revenue Rockstar Event Revenue Cycle Analytics SEO Training Internship, East Carolina University, Money Is Fun project Awards Sales 2 time Top Mazda Customer Satisfaction Award Winner 2009 & 2010 1st Place Jr. Account Executive Division - Clearchannel Boston Winter Sales Contest 2007 8 time WIKS Salesperson of the Month 2006 Management (Artist Nominations) 3 time Southern Entertainment Awards nominee 2 time Carolina Music Awards nominee 2 time North Carolina Underground Music Award nominated artist