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For Capturing, Nurturing & Converting Leads into Sales




                *Sage e-Marketing
Stacia Shinaberry   Todd Viau   Lori Feldman
Top 2 Marketing Challenges…
1. e-Marketing Trifecta
2. Database Segmentation
3. The Sales Conversion Process
4. Content
5. Tracking
6. Special Offers
Email Blast
 Special or Limited
 Promotion
     Announcement
     Event
     Sale
     Discount
     Close-Out
E-Newsletter
Drip Marketing
 1.   Website Lead
 2.   Proposal sent
 3.   First-time customer
 4.   Trade show lead
 5.   Networking
 6.   Lost sale
 7.   Customer stops buying (Inactive)
Here’s How it Adds Up…
ME


ME        YOU!
TOFU
MOFU
BOFU
The Customer’s Buying Process


             Criteria   Shortlist
 Research
            Checklist   Vendors
Your Online Sales Funnel
Offer      Landing    Thank
                                   Drip
                                Marketing
(Call To
 Action
            Page     You Page
                                Follow Up
Your Online Sales Funnel - Mapped

                                                Drip
                       Landing   Thank You
   TOFU     Offer #1
                        Page       Page
                                             Marketing
                                             Follow Up



                                                Drip
   MOFU     Offer #2
                       Landing
                        Page
                                 Thank You
                                   Page
                                             Marketing
                                             Follow Up




    BOFU    Offer #3
                       Landing   Thank You
                                                Drip
                                             Marketing
                        Page       Page
                                             Follow Up
Wordpress Widget Here




    BEFORE       AFTER
More Offers = More Leads!
ROI of Lead Generation
                     E-marketing



                                      Swiftpage
        Database
                                   Landing Pages on
      Segmentation
                                       Website




            Swiftpage       Web Form Info to
          Imports to CRM    Swiftpage Cloud
10 “Compelling Content” Idea Starters

1.    Customer Survey
2.    Interview customers for Case Studies
3.    Google Analytics Keywords and Top Pages
4.    Google Alerts
5.    Google Suggest Tool
6.    Google Trends
7.    Quora.com
8.    LinkedIn Questions (and Answers)
9.    Fiverr.com
10.   “Re-purpose”  Drips > Blogs > SM Updates
Request for Interview
Subject Line: I'd like to interview you for a feature article

[[First Name]],
Thanks for accepting my request to interview you for a case study about [[Company]]’s experience with drip marketing.

I’d like to interview you by email, and then write an article from your answers. The article will appear on my blog and then will be
distributed to all my social media networks and in my newsletter.

I am very proud of the work you’ve done on your database and the success you’ve had. I’d like to share your effort with my other
prospects and clients as a way to inspire them to start their own drip marketing campaigns.
I know you’re very busy, but if you could answer these questions for me, I’d greatly appreciate it! (Is 5 business days enough time for you
to do it?)

You can just hit reply and type your answers underneath the Qs if that’s easiest.

Interview Questions
1. Tell me about [[Company]]. Where does your company fit in its marketplace? What’s your role in the company? How long have you
been in this role? What size is your database? How long have you been using ACT/Swiftpage? (Just a couple of sentences for frame of
reference for readers).
2. When we first started working together on your drip marketing, do you remember why you wanted my help? What business problem
were you trying to solve? Why couldn’t you do it on your own? (OK to give background on what you were doing/did before)
3. What did [[Company]] do to help you with this challenge?
4. What were your results (good or bad)? Were there any surprises in the process we used or with your results?
5. What’s the “next step” you want to tackle with your database marketing?
6. What 3 tips would you give to other database marketers?
7. Would you please send me a mug shot? Or may I copy pictures off your website?

Warmly,
Lori Feldman
314-485-4350
A/B Testing
Pick the Winning Subject Line
Test for Link Placement
47% of
  emails
 are read
on mobile
 devices
Unopens, Bounces & Opt Outs
 Unopens: Use the “Drip Marketing” module to send
 your blasts.
   Message 1 > Day 1 > To all
   Message 2 > Day 3 > To unopens from Day 1
 Bounces = Sales Call
    ACT! Users: Get Free App: “Email Address Lookup”
    www.Exponenciel.com
 Opt Outs = One last email via Outlook as an “Exit
 Interview”
#1 Do It Yourself Lead Generation
 $100 Off Drip Marketing
 Camp
   http://www.thedatabasediva
   .com/catalog/drip-
   marketing-camp
 And/Or…
 $100 Off Content Camp
   http://www.thedatabasediva
   .com/catalog/content-camp
 PROMO CODE: DripCamp
#2 Do-it-For-You Content-Writing Service
 Regularly $2,750 – Till midnight: $2,000, Save $750
 Includes:
    Creation of 1 drip marketing campaign
    2-hour interview
    Offer creation / Landing page consult*
    Copy write 12 messages
    Set up the campaign in your Swiftpage account
    Work with you to segment your database
    Launch
    Analyze your tracking reports with you to make
     recommendations
    Repurpose your drip into blog posts and social media updates
    Allow 30 days for delivery
Here’s To Dripping with Success!
                Q&A
          Stacia Shinaberry
      www.TheDatabaseDiva.com
             314-485-4350 x 107
              Skype: stacia-lee
       Stacia@TheDatabaseDiva.com

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Advanced Swiftpage Email Strategies for Capturing, Nurturing & Converting Leads into Sales

  • 1. For Capturing, Nurturing & Converting Leads into Sales *Sage e-Marketing
  • 2. Stacia Shinaberry Todd Viau Lori Feldman
  • 3. Top 2 Marketing Challenges…
  • 4. 1. e-Marketing Trifecta 2. Database Segmentation 3. The Sales Conversion Process 4. Content 5. Tracking 6. Special Offers
  • 5.
  • 6.
  • 7. Email Blast  Special or Limited Promotion  Announcement  Event  Sale  Discount  Close-Out
  • 9. Drip Marketing 1. Website Lead 2. Proposal sent 3. First-time customer 4. Trade show lead 5. Networking 6. Lost sale 7. Customer stops buying (Inactive)
  • 10.
  • 11. Here’s How it Adds Up…
  • 12. ME ME YOU!
  • 13.
  • 15.
  • 16. The Customer’s Buying Process Criteria Shortlist Research Checklist Vendors
  • 17.
  • 18. Your Online Sales Funnel Offer Landing Thank Drip Marketing (Call To Action Page You Page Follow Up
  • 19. Your Online Sales Funnel - Mapped Drip Landing Thank You TOFU Offer #1 Page Page Marketing Follow Up Drip MOFU Offer #2 Landing Page Thank You Page Marketing Follow Up BOFU Offer #3 Landing Thank You Drip Marketing Page Page Follow Up
  • 20. Wordpress Widget Here BEFORE AFTER
  • 21. More Offers = More Leads!
  • 22. ROI of Lead Generation E-marketing Swiftpage Database Landing Pages on Segmentation Website Swiftpage Web Form Info to Imports to CRM Swiftpage Cloud
  • 23.
  • 24.
  • 25. 10 “Compelling Content” Idea Starters 1. Customer Survey 2. Interview customers for Case Studies 3. Google Analytics Keywords and Top Pages 4. Google Alerts 5. Google Suggest Tool 6. Google Trends 7. Quora.com 8. LinkedIn Questions (and Answers) 9. Fiverr.com 10. “Re-purpose”  Drips > Blogs > SM Updates
  • 26. Request for Interview Subject Line: I'd like to interview you for a feature article [[First Name]], Thanks for accepting my request to interview you for a case study about [[Company]]’s experience with drip marketing. I’d like to interview you by email, and then write an article from your answers. The article will appear on my blog and then will be distributed to all my social media networks and in my newsletter. I am very proud of the work you’ve done on your database and the success you’ve had. I’d like to share your effort with my other prospects and clients as a way to inspire them to start their own drip marketing campaigns. I know you’re very busy, but if you could answer these questions for me, I’d greatly appreciate it! (Is 5 business days enough time for you to do it?) You can just hit reply and type your answers underneath the Qs if that’s easiest. Interview Questions 1. Tell me about [[Company]]. Where does your company fit in its marketplace? What’s your role in the company? How long have you been in this role? What size is your database? How long have you been using ACT/Swiftpage? (Just a couple of sentences for frame of reference for readers). 2. When we first started working together on your drip marketing, do you remember why you wanted my help? What business problem were you trying to solve? Why couldn’t you do it on your own? (OK to give background on what you were doing/did before) 3. What did [[Company]] do to help you with this challenge? 4. What were your results (good or bad)? Were there any surprises in the process we used or with your results? 5. What’s the “next step” you want to tackle with your database marketing? 6. What 3 tips would you give to other database marketers? 7. Would you please send me a mug shot? Or may I copy pictures off your website? Warmly, Lori Feldman 314-485-4350
  • 27.
  • 29. Pick the Winning Subject Line
  • 30. Test for Link Placement
  • 31. 47% of emails are read on mobile devices
  • 32. Unopens, Bounces & Opt Outs  Unopens: Use the “Drip Marketing” module to send your blasts.  Message 1 > Day 1 > To all  Message 2 > Day 3 > To unopens from Day 1  Bounces = Sales Call  ACT! Users: Get Free App: “Email Address Lookup”  www.Exponenciel.com  Opt Outs = One last email via Outlook as an “Exit Interview”
  • 33.
  • 34.
  • 35. #1 Do It Yourself Lead Generation  $100 Off Drip Marketing Camp  http://www.thedatabasediva .com/catalog/drip- marketing-camp  And/Or…  $100 Off Content Camp  http://www.thedatabasediva .com/catalog/content-camp  PROMO CODE: DripCamp
  • 36. #2 Do-it-For-You Content-Writing Service  Regularly $2,750 – Till midnight: $2,000, Save $750  Includes:  Creation of 1 drip marketing campaign  2-hour interview  Offer creation / Landing page consult*  Copy write 12 messages  Set up the campaign in your Swiftpage account  Work with you to segment your database  Launch  Analyze your tracking reports with you to make recommendations  Repurpose your drip into blog posts and social media updates  Allow 30 days for delivery
  • 37. Here’s To Dripping with Success! Q&A Stacia Shinaberry www.TheDatabaseDiva.com 314-485-4350 x 107 Skype: stacia-lee Stacia@TheDatabaseDiva.com

Notas do Editor

  1. Welcome to this advanced presentation on Swiftpage Strategies (Swiftpage is also known as Sage e-Marketing).I’m StaciaShinaberry, Vice President of Aviva LLC and “The Database Diva.” which was recently named the Top Swiftpage Reseller in the world. We help transform websites into list-building tools that generate leads and convert prospects to paying clients.Thank you all for the terrific feedback and questions we received from you about today’s presentation. I’ll be your emcee, and I’d like to give a call out to our guests from:GuatemalaNew ZealandUKOK, here’s how it works:Today’s presentation is being recorded. You will automatically receive a copy plus our list of resources we’ll be talking about.On your screen you should see the meeting panel, which has a place for you to enter your questions. I’ll be monitoring questions as we go and we’ll save time for Q&A at the end.We want to keep this session to 55 minutes, as promised. So at the end, I’ll let you know when our time’s up, and we’ll officially end the meeting. However, if you still have questions, we’ll stay on a bit longer, and that will be part of the recording if you need to jump off.OK, let me introduce everyone…
  2. Todd Viau is VP of Technology Services and has been with our company for 15 years. Today he’s our man behind the curtain, but he’s our Swiftpage expert, so you’ll be hearing from him later and he’ll be around for your questions.Lori Feldman, is founder and president of The Database Diva and is a 25-year veteran of direct marketing industry, where she received the prestigious Direct Marketer of the Year Award. She’s our company newsletter editor (which you can sign up for on the home page of our website) and it has won the APEX Award for Newsletter Writing Excellence 3 times. Lori
  3. Here’s what you told us were your top 2 marketing challenges
  4. So here’s the agenda we put together for you. We have way too much to cover, so we decided we’re going to laser focus on each session over the next 6 monthsSo if you feel you want more than you got today…stay tuned…we’re going to break it down for you.In fact, the next session will be Wed, Feb 20, on “How To Avoid a Website Makeover”LORI…take it away…
  5. Eblasts, Newsletters = all about youDrip = all about the customerAll require good content, but different
  6. Least interesting, least effectiveAnd the way most people handle all their marketingAll about ME MEME…not very interesting to most peopleMost likely to get the most opt-outs
  7. They come in long, longer, longestNo time…worked his way up from printer with ink under his fingernails to sales managerWorking sales manager and top rainmakerHe really has no timeBut he’s in the newspaper business…CANARY IN THE MINE!!!! Newspapers are dying!Had to change somethingStephen Trentmann, Sales Manager, Washington Missourian4 years uninterrupted monthly editions2 hours once a quarter to curate, write and layout 3 ISSUESAverage 9-12 new quote requests each time
  8. TRIGGER EVENT in your businessDescribe campGraduated more than 200 campers$100K RFPMortgage broker – 9 deals within 10 daysCamp tackles the 2 biggest road blocks to more revenue and faster sales closes:No time to follow upNo idea what to writeDescribe FormatGuarantee
  9. Eblasts, Newsletters = all about youDrip = all about the customerAll require good content, but different
  10. These are some of the most common ways to segment your databasePersona - who buys your product/service – Could be job title or kind of interests, behavior, pain level, triggerBuying Process UrgencyWhere are they in the sales funnel?80/20Customers vs. prospectsProduct / Service
  11. Here is where most people make a mistake:They treat everyone in their funnel the sameAs soon as someone becomes a lead, they’re blasting them with special pricing, discounts, buy now, me meme offersThat’s a MESSAGE to MARKET MISMATCHSo here’s what we’re going to do…
  12. A top of the funnel offerCheat sheetSpecial ReportSign up for the newsletterOnline calculatorCome up with a middle of the funnel offerFree CritiqueFree Eval / AuditCase StudiesBottom of the Funnel offerFree Consult$100 off first order
  13. Example of how I did it for this webinar. Landing page, thank you page, drip marketing follow up are all done thru Swiftpage’s survey tool. I could have put the landing page on my website as I did for the offer on my home page.
  14. Let’s say your sales cycle is fairly long…9 monthsYour drip marketing campaign for those just starting their research will be 9-12 monthsYour drip campaign for the middle of the funnel prospects will be 4-6 monthsYour drip for those who are ready to buy now—and this means you’ve already talked to them to know that, in most cases—will be 30-60 days
  15. 2 points of entryYou push them with your e-marketingSEO and other searchOnly tools you need are CRMSwiftpageWebsiteGoogle Analytics
  16. Seems overwhelming because you’re trying to create something out of nothingDon’t do thatStart with free tools and make your readers do the work—especially if you’ve not mailed your list frequently
  17. No one can know what will work best for readership
  18. Not highlighted b/c it won.
  19. Swiftpage won’t track this, but your Google Analytics will tell you how important this is
  20. TODD - Demo
  21. STACIAGive us your existing drip campaign or tell us an IDEA you have for one, and we’ll give you a 10-point written evaluation on what you’re doing right and how we think you can improve itWe’ve written or helped write over 200 drip marketing campaigns, so we know what works.All work is covered by an Aviva LLC Non-Disclosure Agreement, and will not be shared with any third party.This offer expires midnight Feb. 13 so get your files ready to send nowWrite down this URL and we’ll send it to you tomorrow with the recording
  22. DRIP MARKETING CAMP6 WeeksDrip Campaign BlueprintDrip Messages Written, Edited by LoriLaunched in your Swiftpage accountCONTENT CAMP6 Weeks – Teach you everything you need to know to easily generate the right content, published to the right places at the right time—even if you’re not a writer. Includes:3 live group sessions: 1 every other week, homework in betweenCurriculum covers:The WHAT: Content Strategy, what should you write about?The HOW: How to write when you’re not a writer and have no time3 month Content CalendarT/M/B Offer / Landing Page CreationBoth camps come with a 10X guarantee: You must generate sales of at least 10X your Camp investment within 12 years, or we give you a 100% refund.Use this coupon code for either or both camps. The URL will give more info about starting dates.
  23. * Can’t promise we can get the forms on your website; depends on your website; you may need to contact your webmasterHave to limit it to today because of our production schedule and Lori going out of town.