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TELECOM ITALIA GROUP
 BofA Merrill Lynch Global Telco and Media Conference
 Wednesday, 30 May 2012, London




Telecom Italia Update and Focus on UBB
BofA - Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London




MARCO PATUANO – Chief Operating Officer




                        MARCO PATUANO                    0
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Safe Harbour
These presentations contain statements that constitute forward-looking statements within the meaning of
the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in
this presentation and include statements regarding the intent, belief or current expectations of the
customer base, estimates regarding future growth in the different business lines and the global business,
market share, financial results and other aspects of the activities and situation relating to the Company
and the Group.
Such forward looking statements are not guarantees of future performance and involve risks and
uncertainties, and actual results may differ materially from those projected or implied in the forward
looking statements as a result of various factors. Consequently, Telecom Italia S.p.A. makes no
representation, whether expressed or implied, as to the conformity of the actual results with those
projected in the forward looking statement.
Forward-looking information is based on certain key assumptions which we believe to be reasonable as of
the date hereof, but forward looking information by its nature involves risks and uncertainties, which are
outside our control, and could significantly affect expected results.
Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only
as of the date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the
results of any revisions to these forward looking statements which may be made to reflect events and
circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia
S.p.A. business or acquisition strategy or planned capital expenditures or to reflect the occurrence of
unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on
Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities
and Exchange Commission.


                       MARCO PATUANO                                                                    1
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London




Agenda


                    Group Overview


                    Domestic Progress Report


                    Focus on UBB




                       MARCO PATUANO                   2
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

TI Group Key Results
Euro mln, Organic data, %

                                Revenues                                         EBITDA
                                                               % on     42.0%                  40.1%
                                                             Revenues             -1.9 p.p.

                                  +373 M€   7,392                       2,951      +15 M€      2,966
                    7,019          +5.3%                                            +0.5%




                    1Q11                    1Q12                        1Q11                   1Q12


                            Revenues Trend YoY                                 EBITDA-CAPEX
                                                               % on     29.3%      -2.1 p.p.
                                                             Revenues                          27.2%
                                                      5.3%
                                               5.0%
                                                                                  -43 M€
                                    3.7%                                2,055      -2.1%
                                                                                               2,012

                        2.1%




       -0,2%
       1Q11            2Q11        3Q11        4Q11   1Q12
                                                                        1Q11                   1Q12



                               MARCO PATUANO                                                           3
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

TI Group Key Results by Core Markets
Euro mln, Organic Data




             Weight on
             TI Group
                            TI Group           Domestic                   Brazil         Argentina

                         1Q12      Δ% yoy    1Q12       Δ% yoy      1Q12       Δ% yoy   1Q12      Δ% yoy


Revenues                 7,392     +5.3%    4,486           -2.4%   1,928     +19.1%    901       +24.0%

                                                    60.4%                 26.0%               12.2%        38.2%



EBITDA                   2,966     +0.5%    2,196           -3.4%   505       +13.5%    289       +16.6%

                                                  74.0%                   17.0%                9.7%        26.7%


EBITDA-CAPEX             2,012     -2.1%    1,607           -0.2%   271       -14.6%    168       +5.1 %

                                                    ~80%                  ~14%                 ~8%




                          MARCO PATUANO                                                                     4
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Telecom Italia Group – FY 2012 and 2012-14 Plan Key Guidance
                        Organic Data*

                                           TI Group – FY 2012 Key Guidance
                             Revenues                                                  Stable

                                 Ebitda                                         Broadly Stable

                           NFP Adj.**                                             ∼ 27.5 € bln
                        Organic Data*

                                  TI Group – 2012-14 Plan Key Guidance **
                          Ebitda-Capex
                                                                                    >22 € bln
                          cum ’12-’14
                            Capex
                                                                                    >15 € bln
                          cum ’12-’14
                                                          FY 2012: ∼ 27.5 € bln
                             NFP Adj.                     FY 2013: ∼ 25 € bln
                             2012-’14                     From FY 2014: < 2x Net
                                                          Debt/Ebitda***
                        *exchange rates 2011 (R$/€ 2.33; ARS/€5.74), excluding impact from non-organic items
                        ** excluding Latam spectrum licences
                        *** reported figure
                       MARCO PATUANO                                                                           5
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London




Agenda


                    Group Overview


                    Domestic Progress Report


                    Focus on UBB




                       MARCO PATUANO                   6
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Domestic Results: Trend still improving
Euro mln, Organic data, %


                    Total Domestic Revenues                       Domestic Service Revenues
                                 -109 M€
                    4,595          -2.4%      4,486

  Mobile                         -1.7%



  Wireline                       -2.9%




                             EBITDA                                        EBITDA-Capex
  % on              49.5%      -0.5 p.p.    49.0%                              -4 M€
  Revenues
                                                                  1,611        -0.2%      1,607
                  2,274        -78 M€
                                -3.4%       2,196

                                                       % on        35.1%      +0.7 p.p.   35.8%
                                                       Revenues




                            MARCO PATUANO                                                         7
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Domestic Fixed: Revenue Dynamics
Euro mln, Organic Data, %


                        Total Fixed Revenues                                        Fixed Revenues Trend – YoY % change

                    3,330      -2.9%




                                                                        Total
                                            3,235




                                                                        Equipment
                                                                        Services
             Wholesale Revenues Trend – YoY % change                     Retail Service Revenues Trend – YoY % change
  Domestic
  Sparkle Group*




                                                                                                         Tariff simplification
                                                                                                           process begins
                                               *Gross of Elim. & Adj.

                            MARCO PATUANO                                                                                        8
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Domestic Fixed: Focus on Broadband
             TI Retail Broadband Accesses                                  Broadband Retail ARPU
 ‘000
 Total                                                   Euro/month/line
 Market       13,248                   13,394   13,485
                                                                                                    +0.3%
 TI retail
 accesses     7,194                    7,125    7,092
                                                                                       -0.6%


 Flat (%)      87%                      87%     88%




    M/S       54.3%                     53.2%   52.6%



                 BB Service Revenues                                              Highlights
% YoY

                                                            Confirming the right direction in TI’s Value Strategy:
                                                                      Continued positive BB Service Revenues trend
                                                                      QoQ ARPU increase
                                                                      +1.0 p.p. of Flat offers on TI’s BB Customer
                                                                      Base

                                                            Increasing BB penetration (+1.5 p.p.) on fixed CB,
                                                            confirming the low value of TI’s line losses


                       MARCO PATUANO                                                                                 9
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Mobile Revenues: 1Q12 Results at a Glance
Euro mln, Organic Data


                         Total Mobile Revenues
                                                                  Mobile Handsets Revenues Trend – YoY % change

                                                 Normalized (*)
                                                   ~-2.5%


                                     -29
 Total Mobile        1,679          -1.7%          1,650
 Handset
 revenues                         +71.1%




                                                                  Mobile Service Revenues Trend – YoY % change

 Service                           -3.7%
 revenues
                                Normalized (*)
                                  ~-4.5%




(*) Leap year




                              MARCO PATUANO                                                                      10
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Consumer Mobile - The Value of the Options

                                                                       +1.4 mln
         Community
                                                                                       5.5 mln
         Users (*)
                                                                             4.6 mln
                                                               4.4 mln
         Growth                                     4.1 mln
         Continues
                                                     1Q11       2Q11          3Q11     Apr-12


                                                                    Churn rate
                                                                      -8p.p.
          Increasing
          Loyalty



                                                     ∆ Outgoing ARPU exAnte/exPost activation
                                     Avg €/month



      Neutralizing CB
      cannibalization




                               MARCO PATUANO                                                     11
* TIMx, TIM Young and Tutto Compreso Ricaricabile
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Domestic Mobile – Surfing the Data Wave
           Increasing Smartphone Penetration in All Segments

                     Operating Systems on TIM ‘s Network - The Android Growth
 Innovation to the


                                                                                           Smartphones increasingly Service-driven
   Mass Market
    Bringing




                                                                                                 Data Bundle users and Renewal Rate


                                                                                                                   +1,9X



                                                                                                                                      87%
penetration on




                           Smartphone Penetration on Customer Base              Renewal rate             79%
 smartphone
  Doubling


     CB




                                                                                                Number of Data connections by Device (*)

                                                                                                           +~20%
                                  May 2012 Dealer Convention
                                                                                                                            2.2mln
  Further room for




                                                       Of which >75%                 1.9mln
                                          ~1,3 mln      Smartphones
       growth




                                                                                       Dec’11 Jan’12      Feb’12   Mar’12    Apr’12

                                                                                *   Peak of traffic on the average day of the second week of each month




                                 MARCO PATUANO                                                                                                     12
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London




Agenda


                    Group Overview


                    Domestic Progress Report


                    Focus on UBB




                       MARCO PATUANO                   13
TELECOM ITALIA GROUP
 BofA Merrill Lynch Global Telco and Media Conference                        2012-2014 Plan
 Wednesday, 30 May 2012, London

Strengthen the Network for a Technological Leadership
                     Capex Allocation                                 UltraBB Roadmap

 Network Capex                                                           NGAN Roll-out

                                                                 2014
  Customer                                               100 Cities (including all
  Service                    Optimization
  & Traffic
                                                        main ones) covered through
  Driven                                                  FTTH&Cab Technology

                                                          ~¼ of Housing units
  Network
  Development                Acceleration                 passed with >30 Mb/s
                                                                 Speed

  Network                     Decrease
                                                                        Mobile Coverage
  Maintainance



                                                                 2014
    Optimize Network Investment to maintain                More than 40% of
    excellent quality in TLC services                   population covered by LTE

    Increase the effort in Network Development and
    Innovation to confirm Technological Leadership                                    HSPDA
    and grant the Best Experience on the Net                                         42 Mbps   LTE




                        MARCO PATUANO
                                                                                               14    14
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference                                                            2012-2014 Plan
Wednesday, 30 May 2012, London


Mobile Technological Evolution while Protecting Profitability
                        Strengthening                                                                       Roadmap 42MB coverage

                        HSDPA and LTE
   Increasing speed     introduction                                                 100
                                                                              84
   availability                                                        42
                                               3,6    7,2      14,4
                         Maximum speed
                                               2009   2010     2011    2012                           January                June
                         (kbps)                                               2013   2014
                                                                                                      2012                    2012




                                                                                                    With PREMIUM offers Customers have
   The advantages                                                      Network
                          Fiber Bakhauling   Dual Carrier                                           an effective perception of Higher
   of 42MB                                                             Priority
                                                                                                    Speed




                                                             Network                        Speed                 Priority
                                                                                                                                  Quality
                                                                                            Up to
                                                                                                                               (everywhere/every
   Offer based on          Mass Market                       HSDPA                          14,4                    NO         time)
                                                                                            Mbps
   the Value of the                                                                                                               Pricing
   Customer
                                                                                         Up to 42                                    Speed
                           Premium
                                                       HSDPA/LTE                         Mbps                      YES               Quality
                           Customers                                                                                                 Priority
                                                                                        100 Mbps



                       MARCO PATUANO
                                                                                                                                            15     15
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Ultra Broadband in Motion
                           Fixed                       Mobile


                                                       42 Mbps coverage
        100- cities FTTCab Plan begins,
                                                       in progress in 50
        with 30 of them to be connected in
                                                       cities
        2012 / 1H2013. Retail
        commercial launch expected in 4Q

        Reference Offer for wholesale                   Ongoing trials
        NGAN Access Services submitted                  extended to Turin,
        to Agcom in March. Final approval               Milan, Rome and
        expected by September                           Naples




            Maintaining a fixed & mobile coordinated approach

                       MARCO PATUANO                                         16
TELECOM ITALIA GROUP
     BofA Merrill Lynch Global Telco and Media Conference
     Wednesday, 30 May 2012, London

     The Context
       European Digital Agenda Main Objectives:

                                                       0%                              50%                         100%

                Basic BB                   2013                                    > 2 Mb/s


                Ultra BB                   2020                 100 Mb/s                            > 30 Mb/s



       Demand status in Italy:

            Low ICT culture                                   Low e-Goverment level                               Low Broadband Penetration
Percentage of users that have never used a PC         Global Rank        E-Government Index                     Broadband penetration (as % of tot. accesses)


                                                       #38

                                                       #15

                                                       #10

                                                        #9

                                                        #4


                              Source: Eurostat 2010                 Source: ONU «E-Government Survey» 2010                                 Source: Eurostat 2011


                               MARCO PATUANO                                                                                                        17
TELECOM ITALIA GROUP
   BofA Merrill Lynch Global Telco and Media Conference
   Wednesday, 30 May 2012, London


   Specific advantages for TI from FTTC
                                                                                   Last mile length benchmark
                                                            %
Improved performances                                     100
                                                           90
 Lower Average Length of Local Loop guarantees             80
                                                              70
                                                                                                             Italy
highest speed for a FTTC solution                             60
                                                                                                             United Kingdom
                                                              50
 No impact on legacy services (no switch-off)                 40
                                                                                                             Japan
                                                                                                             France
                                                              30
                                                                                                             Germany
                                                              20
                                                                                                             U.S.A.
                                                              10
                                                               0
                                                                           0   2     4    6        8     10           12      14
                                                                                              km

Capex optimization                                                                             -50% / -75%


 Utilization of a relevant portion of existing TI’s
Access Network                                            per line/capex


 Fix and Mobile UBB Synergy
 Leveraging on past investments
 Ducts/Passages already existing in large part

                                                                                   FTTH                                FTTC
                          MARCO PATUANO                                                                                            18
TELECOM ITALIA GROUP
    BofA Merrill Lynch Global Telco and Media Conference
    Wednesday, 30 May 2012, London

   FTTC is frequently preferred by EU incumbents

Best incumbent’s choice                                                European incumbents with a FTTC strategy

(where network structure allows)
 Vectoring technology enhances FTTC speed up to 100
Mbps in downstream and up to 15 Mbps in upstream
(considerably above current market demand and existing services)
  xDSL still evolving (accelerated DSL includes also: Bonding,
Phanthom, G.Fast)
  Advantages in Implementation:
     •   Rapid Deployment
     •   More Coverage
     •   Lower Invasiveness


More value for money
  Exploiting and maximizing value of existing access
infrastructure (copper)
  The cost for a FTTC solution is a fraction of FTTH’s
  Adequate match for expected demand
  «FTTH ready» on a selective basis approach (market-driven)


                                                                                      Capex        Deployment
                                                                   Speed
                                                                                     per line        timing
                           MARCO PATUANO                                      FTTH          FTTC           19
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

TI’s 2-step strategy on NGAN
      Step 1: FTTCab                   30 - 100 Mbps
                                                           Use of existing network
                                                           elements:
                                                           •Cable ducts
                                                           •Cabinets
                                                           •Copper sub-local loop




         Step 2: FTTH                  100 Mbps – 1 Gbps    Deployment costs > 3x FTTCab

                                                           Use of FTTCab primary
                                                           Network

                                                           New elements
                                                           •Fiber secondary network
                                                           •Fiber deployment in the
                                                           customer’s building
                                                           •New modem in the
                                                           customer’s house

                       MARCO PATUANO                                             20
TELECOM ITALIA GROUP
    BofA Merrill Lynch Global Telco and Media Conference
    Wednesday, 30 May 2012, London

     TI Fixed UBB Plan: 2012-2014 and beyond

              2012-1H2013                                        2014                     within 2020
                       30 cities                                  100 cities

                                About 60% cities target in   Driver for NGAN Plan:
                                the North (i.e. Milan,
                                Turin, Genoa); NewCo
                                                               Density of population;
                                Trentino NGN for Trento
                                region
                                                                                           Moving towards
                                                                Leverage on existing
                                 About 20% cities            infrastructure (i.e. ducts
                                 located in the Central      already in place in most       DAE Targets
                                 part of the country         of 100 targeted cities)
                                 (i.e. Rome, Florence)




About 20% cities
located in the South
(i.e.   Naples,    Bari,
Palermo)



                           MARCO PATUANO                                                                21
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

TI’s Convergent Approach to Fixed and Mobile UBB
                                           The Value of our Core Asset

     Network              Key asset both for fixed and mobile
     Access


                          Huge capital and time already fruitfully invested
                          High Capillarity
                          Strategic asset in the economic , social & regulatory landscape



               Yesterday                                Today: Pervasive Ultra Broadband


                NGN                                                   UBB

                                                               Fixed & Mobile Network

            Fixed Network
                                                 Super
                                                             NGAN Fttx        HSPA+        LTE
                                               Internet +


                       MARCO PATUANO                                                             22
TELECOM ITALIA GROUP
 BofA Merrill Lynch Global Telco and Media Conference
 Wednesday, 30 May 2012, London




Thank you – Q&A
BofA - Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London




MARCO PATUANO – Chief Operating Officer




                        MARCO PATUANO                    23
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Robust Liquidity Margin and Well-Distributed Debt Maturities
  Euro mln                              Bonds                         Loans (of which long-term rent, financial and operating lease payable € 1,497)                                Drawn bank facility


       € 6.16 bln                                                                                                                                                13,323                 35,884 (*)
Group Liquidity Position                                                                                                                                                                    2,249
            +
       € 7.00 bln
  Undrawn Portion of                                                                                                                                               11,357
  Facility/Committed
            =
      € 13.16 bln
Group Liquidity Margin                                                                                                                     2,765                    1,966

                                                                                                                  2,981                     1,900                                          25,257
                                                                                                                   2,250                     865
                                                                                          3,032
                                                                                           1,768                     731
                                                                 6,067
                                                                   1,999                   1,264

                                                                   2,857
                                         5,237
                                           250                     1,211
                                          3,335
                 2,479                                                                                                                                                                      8,378
                  1,790                    1,652

                   689
              Within 2012                 FY 2013                 FY 2014                 FY 2015                  FY 2016                  FY 2017             Beyond 2017             Total M/L
                                                                                                                                                                                        Term Debt
 (*) € 35,884 mln is the nominal amount of oustanding medium-long term debt by adding IAS adjustments (€ 805 mln) and current liabilities (€ 824 mln), the gross debt figure of € 37,513 mln is reached.
 N.B. Debt maturities are net of € 646 mln (face value) of repurchased own bonds (of which € 354 mln related to bonds due in the next 24 months).


                                      MARCO PATUANO                                                                                                                                                        24
TELECOM ITALIA GROUP
BofA Merrill Lynch Global Telco and Media Conference
Wednesday, 30 May 2012, London

Well Diversified and Hedged Debt
       Total Gross Debt Net of Adjustment: Euro 37,513 mln                                              Maturities and Risk Management
 Euro mln    Op. Leases and long rent                   Bank & EIB
                   1,512                                5,734
                                                                     Bank Facility
                                                                                                 Average debt maturity: 7.32 years (bond
    Other                               4.0%    15.3%                                            only 8.38 years)
                                                                        2,248
   2,498
                                6.7%                    6.0%
                                                                                                 Fixed rate portion on gross debt
                                                                          Bonds                  approximately 72.4%
                                                                          25,521

                                                                                                 Around 47% of outstanding bonds (nominal
                                               68.0%
                                                                                                 amount) is denominated in USD, GBP and
                                                                                                 YEN and is fully hedged
        Gross debt                                                      37,513
        Financial assets                                                (7,201)
        of which C & CE and marketable securities
                                                                                                  Cost of debt: ∼5.5%
                                                                           (6,158)
         - C & CE                                                           (5,492)
        - Marketable securities                                              (666)
            - Italian Government Securities                                   (527)
            - Other                                                           (159)


    Net Financial Position                                              30,312
N.B.The figures are net of the adjustment due to the fair value measurement of derivatives and related financial liabilities/assets, as follows:
     - the impact on Gross Financial Debt is equal to 2.545 €/mln (of which 789 €/mln on bonds);
     - the impact on Financial Assets is equal to 1.878 €/mln.
    Therefore, the Net Financial Indebtedness is adjusted by 667 €/mln.


                                  MARCO PATUANO                                                                                                    25

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Merrill Lynch Global Telco and Media Conference - Marco Patuano presentation (30/05/2012)

  • 1. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Telecom Italia Update and Focus on UBB BofA - Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London MARCO PATUANO – Chief Operating Officer MARCO PATUANO 0
  • 2. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Safe Harbour These presentations contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in this presentation and include statements regarding the intent, belief or current expectations of the customer base, estimates regarding future growth in the different business lines and the global business, market share, financial results and other aspects of the activities and situation relating to the Company and the Group. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those projected or implied in the forward looking statements as a result of various factors. Consequently, Telecom Italia S.p.A. makes no representation, whether expressed or implied, as to the conformity of the actual results with those projected in the forward looking statement. Forward-looking information is based on certain key assumptions which we believe to be reasonable as of the date hereof, but forward looking information by its nature involves risks and uncertainties, which are outside our control, and could significantly affect expected results. Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia S.p.A. business or acquisition strategy or planned capital expenditures or to reflect the occurrence of unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities and Exchange Commission. MARCO PATUANO 1
  • 3. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Agenda Group Overview Domestic Progress Report Focus on UBB MARCO PATUANO 2
  • 4. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London TI Group Key Results Euro mln, Organic data, % Revenues EBITDA % on 42.0% 40.1% Revenues -1.9 p.p. +373 M€ 7,392 2,951 +15 M€ 2,966 7,019 +5.3% +0.5% 1Q11 1Q12 1Q11 1Q12 Revenues Trend YoY EBITDA-CAPEX % on 29.3% -2.1 p.p. Revenues 27.2% 5.3% 5.0% -43 M€ 3.7% 2,055 -2.1% 2,012 2.1% -0,2% 1Q11 2Q11 3Q11 4Q11 1Q12 1Q11 1Q12 MARCO PATUANO 3
  • 5. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London TI Group Key Results by Core Markets Euro mln, Organic Data Weight on TI Group TI Group Domestic Brazil Argentina 1Q12 Δ% yoy 1Q12 Δ% yoy 1Q12 Δ% yoy 1Q12 Δ% yoy Revenues 7,392 +5.3% 4,486 -2.4% 1,928 +19.1% 901 +24.0% 60.4% 26.0% 12.2% 38.2% EBITDA 2,966 +0.5% 2,196 -3.4% 505 +13.5% 289 +16.6% 74.0% 17.0% 9.7% 26.7% EBITDA-CAPEX 2,012 -2.1% 1,607 -0.2% 271 -14.6% 168 +5.1 % ~80% ~14% ~8% MARCO PATUANO 4
  • 6. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Telecom Italia Group – FY 2012 and 2012-14 Plan Key Guidance Organic Data* TI Group – FY 2012 Key Guidance Revenues Stable Ebitda Broadly Stable NFP Adj.** ∼ 27.5 € bln Organic Data* TI Group – 2012-14 Plan Key Guidance ** Ebitda-Capex >22 € bln cum ’12-’14 Capex >15 € bln cum ’12-’14 FY 2012: ∼ 27.5 € bln NFP Adj. FY 2013: ∼ 25 € bln 2012-’14 From FY 2014: < 2x Net Debt/Ebitda*** *exchange rates 2011 (R$/€ 2.33; ARS/€5.74), excluding impact from non-organic items ** excluding Latam spectrum licences *** reported figure MARCO PATUANO 5
  • 7. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Agenda Group Overview Domestic Progress Report Focus on UBB MARCO PATUANO 6
  • 8. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Domestic Results: Trend still improving Euro mln, Organic data, % Total Domestic Revenues Domestic Service Revenues -109 M€ 4,595 -2.4% 4,486 Mobile -1.7% Wireline -2.9% EBITDA EBITDA-Capex % on 49.5% -0.5 p.p. 49.0% -4 M€ Revenues 1,611 -0.2% 1,607 2,274 -78 M€ -3.4% 2,196 % on 35.1% +0.7 p.p. 35.8% Revenues MARCO PATUANO 7
  • 9. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Domestic Fixed: Revenue Dynamics Euro mln, Organic Data, % Total Fixed Revenues Fixed Revenues Trend – YoY % change 3,330 -2.9% Total 3,235 Equipment Services Wholesale Revenues Trend – YoY % change Retail Service Revenues Trend – YoY % change Domestic Sparkle Group* Tariff simplification process begins *Gross of Elim. & Adj. MARCO PATUANO 8
  • 10. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Domestic Fixed: Focus on Broadband TI Retail Broadband Accesses Broadband Retail ARPU ‘000 Total Euro/month/line Market 13,248 13,394 13,485 +0.3% TI retail accesses 7,194 7,125 7,092 -0.6% Flat (%) 87% 87% 88% M/S 54.3% 53.2% 52.6% BB Service Revenues Highlights % YoY Confirming the right direction in TI’s Value Strategy: Continued positive BB Service Revenues trend QoQ ARPU increase +1.0 p.p. of Flat offers on TI’s BB Customer Base Increasing BB penetration (+1.5 p.p.) on fixed CB, confirming the low value of TI’s line losses MARCO PATUANO 9
  • 11. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Mobile Revenues: 1Q12 Results at a Glance Euro mln, Organic Data Total Mobile Revenues Mobile Handsets Revenues Trend – YoY % change Normalized (*) ~-2.5% -29 Total Mobile 1,679 -1.7% 1,650 Handset revenues +71.1% Mobile Service Revenues Trend – YoY % change Service -3.7% revenues Normalized (*) ~-4.5% (*) Leap year MARCO PATUANO 10
  • 12. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Consumer Mobile - The Value of the Options +1.4 mln Community 5.5 mln Users (*) 4.6 mln 4.4 mln Growth 4.1 mln Continues 1Q11 2Q11 3Q11 Apr-12 Churn rate -8p.p. Increasing Loyalty ∆ Outgoing ARPU exAnte/exPost activation Avg €/month Neutralizing CB cannibalization MARCO PATUANO 11 * TIMx, TIM Young and Tutto Compreso Ricaricabile
  • 13. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Domestic Mobile – Surfing the Data Wave Increasing Smartphone Penetration in All Segments Operating Systems on TIM ‘s Network - The Android Growth Innovation to the Smartphones increasingly Service-driven Mass Market Bringing Data Bundle users and Renewal Rate +1,9X 87% penetration on Smartphone Penetration on Customer Base Renewal rate 79% smartphone Doubling CB Number of Data connections by Device (*) +~20% May 2012 Dealer Convention 2.2mln Further room for Of which >75% 1.9mln ~1,3 mln Smartphones growth Dec’11 Jan’12 Feb’12 Mar’12 Apr’12 * Peak of traffic on the average day of the second week of each month MARCO PATUANO 12
  • 14. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Agenda Group Overview Domestic Progress Report Focus on UBB MARCO PATUANO 13
  • 15. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference 2012-2014 Plan Wednesday, 30 May 2012, London Strengthen the Network for a Technological Leadership Capex Allocation UltraBB Roadmap Network Capex NGAN Roll-out 2014 Customer 100 Cities (including all Service Optimization & Traffic main ones) covered through Driven FTTH&Cab Technology ~¼ of Housing units Network Development Acceleration passed with >30 Mb/s Speed Network Decrease Mobile Coverage Maintainance 2014 Optimize Network Investment to maintain More than 40% of excellent quality in TLC services population covered by LTE Increase the effort in Network Development and Innovation to confirm Technological Leadership HSPDA and grant the Best Experience on the Net 42 Mbps LTE MARCO PATUANO 14 14
  • 16. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference 2012-2014 Plan Wednesday, 30 May 2012, London Mobile Technological Evolution while Protecting Profitability Strengthening Roadmap 42MB coverage HSDPA and LTE Increasing speed introduction 100 84 availability 42 3,6 7,2 14,4 Maximum speed 2009 2010 2011 2012 January June (kbps) 2013 2014 2012 2012 With PREMIUM offers Customers have The advantages Network Fiber Bakhauling Dual Carrier an effective perception of Higher of 42MB Priority Speed Network Speed Priority Quality Up to (everywhere/every Offer based on Mass Market HSDPA 14,4 NO time) Mbps the Value of the Pricing Customer Up to 42 Speed Premium HSDPA/LTE Mbps YES Quality Customers Priority 100 Mbps MARCO PATUANO 15 15
  • 17. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Ultra Broadband in Motion Fixed Mobile 42 Mbps coverage 100- cities FTTCab Plan begins, in progress in 50 with 30 of them to be connected in cities 2012 / 1H2013. Retail commercial launch expected in 4Q Reference Offer for wholesale Ongoing trials NGAN Access Services submitted extended to Turin, to Agcom in March. Final approval Milan, Rome and expected by September Naples Maintaining a fixed & mobile coordinated approach MARCO PATUANO 16
  • 18. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London The Context European Digital Agenda Main Objectives: 0% 50% 100% Basic BB 2013 > 2 Mb/s Ultra BB 2020 100 Mb/s > 30 Mb/s Demand status in Italy: Low ICT culture Low e-Goverment level Low Broadband Penetration Percentage of users that have never used a PC Global Rank E-Government Index Broadband penetration (as % of tot. accesses) #38 #15 #10 #9 #4 Source: Eurostat 2010 Source: ONU «E-Government Survey» 2010 Source: Eurostat 2011 MARCO PATUANO 17
  • 19. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Specific advantages for TI from FTTC Last mile length benchmark % Improved performances 100 90 Lower Average Length of Local Loop guarantees 80 70 Italy highest speed for a FTTC solution 60 United Kingdom 50 No impact on legacy services (no switch-off) 40 Japan France 30 Germany 20 U.S.A. 10 0 0 2 4 6 8 10 12 14 km Capex optimization -50% / -75% Utilization of a relevant portion of existing TI’s Access Network per line/capex Fix and Mobile UBB Synergy Leveraging on past investments Ducts/Passages already existing in large part FTTH FTTC MARCO PATUANO 18
  • 20. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London FTTC is frequently preferred by EU incumbents Best incumbent’s choice European incumbents with a FTTC strategy (where network structure allows) Vectoring technology enhances FTTC speed up to 100 Mbps in downstream and up to 15 Mbps in upstream (considerably above current market demand and existing services) xDSL still evolving (accelerated DSL includes also: Bonding, Phanthom, G.Fast) Advantages in Implementation: • Rapid Deployment • More Coverage • Lower Invasiveness More value for money Exploiting and maximizing value of existing access infrastructure (copper) The cost for a FTTC solution is a fraction of FTTH’s Adequate match for expected demand «FTTH ready» on a selective basis approach (market-driven) Capex Deployment Speed per line timing MARCO PATUANO FTTH FTTC 19
  • 21. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London TI’s 2-step strategy on NGAN Step 1: FTTCab 30 - 100 Mbps Use of existing network elements: •Cable ducts •Cabinets •Copper sub-local loop Step 2: FTTH 100 Mbps – 1 Gbps Deployment costs > 3x FTTCab Use of FTTCab primary Network New elements •Fiber secondary network •Fiber deployment in the customer’s building •New modem in the customer’s house MARCO PATUANO 20
  • 22. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London TI Fixed UBB Plan: 2012-2014 and beyond 2012-1H2013 2014 within 2020 30 cities 100 cities About 60% cities target in Driver for NGAN Plan: the North (i.e. Milan, Turin, Genoa); NewCo Density of population; Trentino NGN for Trento region Moving towards Leverage on existing About 20% cities infrastructure (i.e. ducts located in the Central already in place in most DAE Targets part of the country of 100 targeted cities) (i.e. Rome, Florence) About 20% cities located in the South (i.e. Naples, Bari, Palermo) MARCO PATUANO 21
  • 23. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London TI’s Convergent Approach to Fixed and Mobile UBB The Value of our Core Asset Network Key asset both for fixed and mobile Access Huge capital and time already fruitfully invested High Capillarity Strategic asset in the economic , social & regulatory landscape Yesterday Today: Pervasive Ultra Broadband NGN UBB Fixed & Mobile Network Fixed Network Super NGAN Fttx HSPA+ LTE Internet + MARCO PATUANO 22
  • 24. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Thank you – Q&A BofA - Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London MARCO PATUANO – Chief Operating Officer MARCO PATUANO 23
  • 25. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Robust Liquidity Margin and Well-Distributed Debt Maturities Euro mln Bonds Loans (of which long-term rent, financial and operating lease payable € 1,497) Drawn bank facility € 6.16 bln 13,323 35,884 (*) Group Liquidity Position 2,249 + € 7.00 bln Undrawn Portion of 11,357 Facility/Committed = € 13.16 bln Group Liquidity Margin 2,765 1,966 2,981 1,900 25,257 2,250 865 3,032 1,768 731 6,067 1,999 1,264 2,857 5,237 250 1,211 3,335 2,479 8,378 1,790 1,652 689 Within 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 Beyond 2017 Total M/L Term Debt (*) € 35,884 mln is the nominal amount of oustanding medium-long term debt by adding IAS adjustments (€ 805 mln) and current liabilities (€ 824 mln), the gross debt figure of € 37,513 mln is reached. N.B. Debt maturities are net of € 646 mln (face value) of repurchased own bonds (of which € 354 mln related to bonds due in the next 24 months). MARCO PATUANO 24
  • 26. TELECOM ITALIA GROUP BofA Merrill Lynch Global Telco and Media Conference Wednesday, 30 May 2012, London Well Diversified and Hedged Debt Total Gross Debt Net of Adjustment: Euro 37,513 mln Maturities and Risk Management Euro mln Op. Leases and long rent Bank & EIB 1,512 5,734 Bank Facility Average debt maturity: 7.32 years (bond Other 4.0% 15.3% only 8.38 years) 2,248 2,498 6.7% 6.0% Fixed rate portion on gross debt Bonds approximately 72.4% 25,521 Around 47% of outstanding bonds (nominal 68.0% amount) is denominated in USD, GBP and YEN and is fully hedged Gross debt 37,513 Financial assets (7,201) of which C & CE and marketable securities Cost of debt: ∼5.5% (6,158) - C & CE (5,492) - Marketable securities (666) - Italian Government Securities (527) - Other (159) Net Financial Position 30,312 N.B.The figures are net of the adjustment due to the fair value measurement of derivatives and related financial liabilities/assets, as follows: - the impact on Gross Financial Debt is equal to 2.545 €/mln (of which 789 €/mln on bonds); - the impact on Financial Assets is equal to 1.878 €/mln. Therefore, the Net Financial Indebtedness is adjusted by 667 €/mln. MARCO PATUANO 25