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TELECOM ITALIA GROUP




Telecom Italia Group
Investor Meetings - June 2012




ALEX BOLIS – Head of TI Group Investor Relations




                                                   0
TELECOM ITALIA GROUP


Safe Harbour
These presentations contain statements that constitute forward-looking statements within the meaning of
the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in
this presentation and include statements regarding the intent, belief or current expectations of the
customer base, estimates regarding future growth in the different business lines and the global business,
market share, financial results and other aspects of the activities and situation relating to the Company
and the Group.
Such forward looking statements are not guarantees of future performance and involve risks and
uncertainties, and actual results may differ materially from those projected or implied in the forward
looking statements as a result of various factors. Consequently, Telecom Italia S.p.A. makes no
representation, whether expressed or implied, as to the conformity of the actual results with those
projected in the forward looking statement.
Forward-looking information is based on certain key assumptions which we believe to be reasonable as of
the date hereof, but forward looking information by its nature involves risks and uncertainties, which are
outside our control, and could significantly affect expected results.
Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only
as of the date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the
results of any revisions to these forward looking statements which may be made to reflect events and
circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia
S.p.A. business or acquisition strategy or planned capital expenditures or to reflect the occurrence of
unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on
Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities
and Exchange Commission.


                                                                                                       1
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on Domestic Market

                  Focus on UBB

                  Financial Position and Group Targets

                  Back-up
                                                         2
TELECOM ITALIA GROUP



     2011 Results: Group Key Figures
       Weight in TI
         Group

                                 Euro mln, Organic Data

                                           TI Group             Domestic                  Brazil         Argentina

                                        FY 11       Δ% yoy    FY 11     Δ% yoy      FY 11     Δ% yoy   FY 11    Δ% yoy

                                                                                                                          35%
     Revenues*                      29,958          +2.7%    19,033         -4.8%   7,343     +18.2%   3,220    +26.5%




     EBITDA                         12,339           Flat     9,351         -3.9%   1,998     +10.7%    1,035 +24.1%      25%




     EBITDA-CAPEX                   7,467            -0.4%    6,374         -3.7%   708       +20.7%    479     +23.3 %
                                                                      85%



                                                             Cash Generation                 Engine of Growth
                                                              for the Group                    for the Group

* Revenues based on net contributions



                                                                                                                          3
TELECOM ITALIA GROUP



  Market Leaders Across Our Footprint                                     (March 2012)
                        Domestic                                   Brazil                                Argentina
                 #1 position - 32.3 mln lines            #2 position - 57.6 mln lines            #2 position - 18.5 mln lines

                                   34.9%                                  26.8%                                     33.6%
Mobile




               #1 position - 14.46 mln accesses                                                #2 position - 4.14 mln accesses

                                                              Tim Brasil acquired
 Fixed                                                    relevant fiber infrastructure
                                  66.2%                                                                              47%
                                                   through the Intelig and AES purchases,
                                                         to further profitably develop
                                                              its mobile business.
                  #1 position - 7.1 mln accesses       AES now offers the opportunity          #2 position - 1.56 mln accesses
                                                        to enter the Fixed BB business

Broadband                         52.7%                                                                              35%




            A Competitive and still Healthy            Successful «Challenger «                Customer base expansion
             Market where TI remains the              strategy and leadership in             across all segments, driven by
                 Leading Operator                     growth . TIM re-gained the             mobile rebranding of Personal
                                                     second position during 2011.           and the successful proposition of
                                                                                                 Arnet on broadband TV
                                                                                                                            4
TELECOM ITALIA GROUP



Topline Breakdown Across Core Markets
                                                        Domestic
  € Bn             Retail Revenues by Technology                € Bn     Retail Revenues by Customer Segment


                                                                                        16.7            15.8

          Mobile
                                                                       Consumer


          Fixed                                                        Business
                                                                       Top Clients




                               Brazil                                                     Argentina
  R$ Bn              Total Revenues by Technology               AR$ Bn            Total Revenues by Technology

                                        17.1                                                            18.5
                        16.5                   0.2% TIM Fiber
                                                                                        14.6
                                               5.5% Intelig
      Historical                                                       Mobile
    «pure mobile»
     positioning                               TIM
                                               Mobile
                                                                       Fixed




                                                                                                                 5
TELECOM ITALIA GROUP


TI’s Domestic Market: the Growing Importance of Innovation
               Domestic Retail Revenues                         Fixed
€bn                                         €bn

                  16.7                                                    • Broadband
                                     15.8   Innovative                    • Web Contents
                                                                          • ICT (products
 Innovative                                                                 and services)

                                            Traditional




                                                                Mobile
 Traditional
                                            €bn
                                                                         • Mobile
                                                                           browsing (Large
                                                          7.4              & Small Screen)
                                            Innovative                   • Contents
                                                                           (premium
                                                                           services,
                                                                           donwloads,
                                            Traditional                    games,
                                                                           ringtones,
                                                                           Infotainment)




                                                                                6
TELECOM ITALIA GROUP


Longtime Leadership in Investments
        2000                             2009                2010                  2011             2012            2013-14
       3G Spectrum                                                               4G Spectrum                          Ultra-Broadband
          Auction                                                                   Auction                         Deployment both on
        (TI cashout                                                               (TI cashout                     Fixed (FTTC) and Mobile
         ~ 2.4€bn)                                                                 ~1,22€bn)                          (LTE + HSDPA+)
         Sustained Traditional VAS growth (SMS and MMS)          Further large-scale support of mobile data via Smartphones,
         Fostered the uptake of Mobile Data, especially on       Tablets and Dongles.
         Large Screen (dongles).                                 Turnaround strategy on handsets fueled double-digit growth on
         Short LL distance enabled successful «Alice» ADSL       Small- Screen Browsing
         strategy                                                Value-oriented innovative approach on FBB sustains market share
         Moved to all-IP fixed network                           and ARPU
                                                                 Fixed and Mobile UBB Investment Plan has taken off
                                                                                   AES Atimus
                                           Intelig                                                 4G Spectrum
                                                                                   Acquisition
                                        Acquisition                                                   Auction             TIM Fiber
                                                                                   (~ 700€m
                                         (~ 400€m                                                  (TIM cashout       integration and
                                                                                   equivalent,
                                        equivalent,                                                   ~147€m          LTE deployment
                                                                                by cash) and TIM
                                         by paper)                                                  equivalent)
                                                                                  Fiber launch
                                                       TI acquired control of
                                                       TEO’s holding, Sofora       Successfull                     Upgrade 3G network
                                                        (no cash-out for TI),        Mobile                          and deploy FTTC
                                                               and full            Rebranding                      and content delivery
                                                       consolidation of TEO                                             network
                                                           in TI accounts


         In 11 years TI spent ~65€bn Capex at Group Level                                           Over 15€bn Group capex
                  and ~47€bn in Domestic Market                                                       planned in 2012-14
                                                                                                                                   7
TELECOM ITALIA GROUP




2012-14 – TI Strategic Priorities


                       Italy – Proactively Manage
                             for Cash Generation                     Complete the
                                                                      Deleverage
                                                                       Program
  Fully Exploit TI                                     Enhance
                          Brazil – Continue the     Free Cash Flow
  Multi -Country
                          Business Expansion          Generation
   Businesses
                                                                      Sustainable
                                                                     Shareholders’
                         Argentina – Managing
                                                                     Remuneration
                         Growth and Profitability




                                                                                8
TELECOM ITALIA GROUP


Telecom Italia Group – FY 2012 and 2012-14 Plan Key Guidance
                       Organic Data*

                                          TI Group – FY 2012 Key Guidance
                            Revenues                                                  Stable

                               Ebitda                                          Broadly Stable

                          NFP Adj.**                                             ∼ 27.5 € bln
                       Organic Data*

                                 TI Group – 2012-14 Plan Key Guidance **
                         Ebitda-Capex
                                                                                   >22 € bln
                         cum ’12-’14
                           Capex
                                                                                   >15 € bln
                         cum ’12-’14
                                                         FY 2012: ∼ 27.5 € bln
                            NFP Adj.                     FY 2013: ∼ 25 € bln
                            2012-’14                     From FY 2014: < 2x Net
                                                         Debt/Ebitda***
                       *exchange rates 2011 (R$/€ 2.33; ARS/€5.74), excluding impact from non-organic items
                       ** excluding Latam spectrum licences
                       *** reported figure
                                                                                                              9
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on Domestic Market

                  Focus on UBB

                  Financial Position and Group Targets

                  Back-up
                                                         10
TELECOM ITALIA GROUP


TI Group Key Results
Euro mln, Organic data, %

                                Revenues                                       EBITDA
                                                             % on     42.0%                  40.1%
                                                           Revenues             -1.9 p.p.

                                  +373 M€   7,392                     2,951      +15 M€      2,966
                    7,019          +5.3%                                          +0.5%




                    1Q11                    1Q12                      1Q11                   1Q12


                            Revenues Trend YoY                               EBITDA-CAPEX
                                                             % on     29.3%      -2.1 p.p.
                                                           Revenues                          27.2%
                                                    5.3%
                                             5.0%
                                                                                -43 M€
                                    3.7%                              2,055      -2.1%
                                                                                             2,012

                        2.1%




       -0,2%
       1Q11            2Q11        3Q11      4Q11   1Q12
                                                                      1Q11                   1Q12



                                                                                                     11
TELECOM ITALIA GROUP


Domestic Results: Trend still improving
Euro mln, Organic data, %


                    Total Domestic Revenues                   Domestic Service Revenues
                               -109 M€
                    4,595        -2.4%     4,486

  Mobile                       -1.7%



  Wireline                     -2.9%




                            EBITDA                                     EBITDA-Capex
  % on              49.5%    -0.5 p.p.   49.0%                             -4 M€
  Revenues
                                                              1,611        -0.2%      1,607
                  2,274      -78 M€
                              -3.4%      2,196

                                                   % on        35.1%      +0.7 p.p.   35.8%
                                                   Revenues




                                                                                              12
TELECOM ITALIA GROUP



Italy: Continued Resilience in a Weak Macro Context
                        Real GDP trend                                                                 Consumer Spending
 0.0%                                                                                0.0%


 -2.5%                                                                              -2.5%


 -5.0%                                                                              -5.0%
         4Q11A          1Q12A       2Q12E         3Q12E           4Q12E                       4Q11A        1Q12A      2Q12E        3Q12E           4Q12E
                                            Source: Research Dep. Intesa Sanpaolo                                             Source: Research Dep. Intesa Sanpaolo




                            Wireless                                                                            Wireline

                                                   96.5%             71.1%
                                   34.0%                                                                              0.5%           0.5%               0.8%
                  26.2%                                                                     0.3%


                                                                                                        -1.0%
                                                                 -3.7%                                                          -1.9%              -1.7%
                                                                                                                   -2.1%
                                              -7.1%
                                -7.5%
                -8.7%
-11.7% -22.4%                                                                         -4.9%        -4.9%
    1Q11         2Q11            3Q11            4Q11              1Q12                 1Q11          2Q11          3Q11           4Q11              1Q12
   Service Revenues (YoY)                    Handset Revenues (YoY )                   Service Revenues (YoY)         Broadband Service Revenues (YoY)

Continuous recovery also supported by a more rational                               Broadband service revenues are showing growth, with a
competition and strong improvement in main KPIs.                                    slight sequential improvement (+0.8% YoY).
Mobile data momentum sustained by high smartphones                                  TI market share on fixed accesses remains almost stable.
sales.

                                                                                                                                                               13
TELECOM ITALIA GROUP


   LatAm: Revenues and EBITDA 1Q12 YoY Trend
            Euro mln, Organic Data

                                           Revenues                               EBITDA
                                                              % on        27.5%    -1.3p.p.     26.2%
                                                              Revenues
                                           +309 M€
                                            +19.1%
                                                      1,928                       +60 M€
                                                                                  +13.5%
                              1,619                                                            505
                                                                         445
 Brazil



                              1Q11                    1Q12               1Q11                  1Q12

                                                                          34.1%    -2.0 p.p.    32.1%
                                           +174 M€
                                            +24.0%
                                                       901                         +41 M€
                                                                                   +16.6%
                                     727
                                                                                                 289
Argentina                                                                  248




                                 1Q11                  1Q12               1Q11                  1Q12



                                                                                                        14
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on Domestic Market

                  Focus on UBB

                  Financial Position and Group Targets

                  Back-up
                                                         15
TELECOM ITALIA GROUP


Domestic Fixed: Resilient Revenue Dynamics
Euro mln, Organic Data, %
                                               Fixed Revenues Trend – YoY % change




                                   Total
                                   Equipment
                                   Services




            Wholesale Revenues Trend – YoY % change                       Retail Service Revenues Trend – YoY % change
 Domestic
 Sparkle Group*




                                                                                                   Tariff simplification
                                                                                                     process begins
                                                 *Gross of Elim. & Adj.

                                                                                                                           16
TELECOM ITALIA GROUP


Domestic Fixed: Value-driven Focus on Broadband
                         Broadband Retail ARPU                      Highlights
       Euro/month/line
                                            +0.3%   Results confirm TI’s Value Strategy is
                                  -0.6%
                                                    working:

                                                           QoQ ARPU increased
                                                           BB Service Revenues are up



                                                       TI Retail - Flat Customers (%)



                          BB Service Revenues
                                                     87%                        87%     88%
       % YoY




                                                      TI Retail – Premium CB Growth


                                                                     +20%


                                                         4Q11                       1Q12

                                                                                              17
TELECOM ITALIA GROUP


SuperInternet Growth
                       SuperInternet is a bolt-on option enabling speed increase (up to
                       1Mb/s in upload, 10 or 20 Mb/s in download) against a monthly
                       fee increase starting from € 4/month.

                       ►   Usage confirms that the product has intercepted a
                           real need of higher bandwidth and speed
                       ►   SuperInternet allows TI to meet the growing demand of
                           bandwidth by increasing ARPU and customer satisfaction

                       ►   In 1Q, customers with a “Gold Offer” (SuperInternet or 20
                           Mega) more than doubled Y-o-Y. SuperInternet customers
                           alone reached around 400k.
                       ►   Proactive customer care approach: the offer is sold only to
                           clients who can fully benefit of advertised high speeds.



                                                                        Consistent
                                                                      net adds growth
                                        +20%
                                                                     Consumer BB ARPU
                                                                        is increasing
                                4Q11               1Q12


                                                                                        18
TELECOM ITALIA GROUP


Domestic Fixed: Focus on Pay TV

                                           Cubovision Ecosystem
     TI’s OTT TV offer based on proprietary and Consumer
     Electronics “off-the-shelf” devices ( e.g. Smart TV)
     Affordable and valuable video offer (€9.99/m, 6-month
     promo €4.42/m – sold in bundle with SuperInternet:
     1month free + €8.42/m for 1 year) through a new                          PC       Smartphone & Tablet

     approach based on:
            subscription VOD experience with more than 25
            thematic channels
            unique Customer Experience among devices
            distinctive services (on -demand feature and “Anycast”       Proprietary      Connected TV &
            fixed & mobile entertainment )                                  box               Blu-ray




                                                 Smart TV CB

            420K Smart TV Customers, of whom at least 170K on Cubovision platform ( including
            Cubovision proprietary box and Cubovision widget on Connected TV & Blu-Ray)

            Advanced negotiations for expanding Cubovision enabled devices into games console and
            other Connected TVs


                                                                                                        19
TELECOM ITALIA GROUP


Mobile Revenues: 1Q12 Results at a Glance
Euro mln, Organic Data


                         Total Mobile Revenues
                                                                  Mobile Handsets Revenues Trend – YoY % change

                                                 Normalized (*)
                                                   ~-2.5%


                                     -29
 Total Mobile        1,679          -1.7%          1,650
 Handset
 revenues                         +71.1%




                                                                  Mobile Service Revenues Trend – YoY % change

 Service                           -3.7%
 revenues
                                Normalized (*)
                                  ~-4.5%




(*) Leap year




                                                                                                                 20
TELECOM ITALIA GROUP


Consumer Mobile - The Value of the Options

                                                                       +1.4 mln
         Community
                                                                                       5.5 mln
         Users (*)
                                                                             4.6 mln
                                                               4.4 mln
         Growth                                     4.1 mln
         Continues
                                                     1Q11       2Q11          3Q11     Apr-12


                                                                    Churn rate
                                                                      -8p.p.
          Increasing
          Loyalty



                                                     ∆ Outgoing ARPU exAnte/exPost activation
                                     Avg €/month



      Neutralizing CB
      Cannibalization




                                                                                                 21
* TIMx, TIM Young and Tutto Compreso Ricaricabile
TELECOM ITALIA GROUP


Domestic Mobile – Surfing the Data Wave
          Increasing Smartphone Penetration in All Segments

                     Operating Systems on TIM ‘s Network - The Android Growth
 Innovation to the


                                                                                           Smartphones increasingly Service-Driven
   Mass Market
    Bringing




                                                                                                 Data Bundle users and Renewal Rate


                                                                                                                   +1,9X



                                                                                                                                      87%
penetration on




                           Smartphone Penetration on Customer Base              Renewal rate             79%
 smartphone
  Doubling


     CB




                                                                                                Number of Data connections by Device (*)

                                                                                                           +~20%
                                  May 2012 Dealer Convention
                                                                                                                            2.2mln
 Further room for




                                                       Of which >75%                 1.9mln
                                          ~1,3 mln      Smartphones
      growth




                                                                                       Dec’11 Jan’12      Feb’12   Mar’12    Apr’12

                                                                                *   Peak of traffic on the average day of the second week of each month




                                                                                                                                                   22
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on Domestic Market

                  Focus on UBB

                  Financial Position and Group Targets

                  Back-up
                                                         23
TELECOM ITALIA GROUP                                                    2012-2014 Plan

Strengthen the Network for a Technological Leadership
                   Capex Allocation                               UltraBB Roadmap

 Network Capex                                                       NGAN Roll-out

                                                             2014
  Customer                                           100 Cities (including all
  Service                Optimization
  & Traffic
                                                    main ones) covered through
  Driven                                              FTTH&Cab Technology

                                                      ~¼ of Housing units
  Network
  Development            Acceleration                 passed with >30 Mb/s
                                                             Speed

  Network                 Decrease
                                                                    Mobile Coverage
  Maintainance



                                                             2014
   Optimize Network Investment to maintain             More than 40% of
   excellent quality in TLC services                population covered by LTE

   Increase the effort in Network Development and
   Innovation to confirm Technological Leadership                                 HSPDA
   and grant the Best Experience on the Net                                      42 Mbps   LTE




                                                                                                 24
TELECOM ITALIA GROUP                                                                                         2012-2014 Plan

Mobile Technological Evolution while Protecting Profitability

                       Strengthening                                                                     Roadmap 42MB coverage

                       HSDPA and LTE
  Increasing speed     introduction                                               100
                                                                           84
  availability                                                      42
                                             3,6   7,2      14,4
                       Maximum speed
                                            2009   2010     2011    2012                           January                June
                       (kbps)                                              2013   2014
                                                                                                   2012                    2012




                                                                                                 With PREMIUM offers Customers have
  The advantages                                                    Network
                        Fiber Backhauling Dual Carrier                                           an effective perception of Higher
  of 42MB                                                           Priority
                                                                                                 Speed




                                                          Network                        Speed                 Priority
                                                                                                                               Quality
                                                                                         Up to
                                                                                                                            (everywhere/every
  Offer based on         Mass Market                      HSDPA                          14,4                    NO         time)
                                                                                         Mbps
  the Value for the                                                                                                            Pricing
  Customer
                                                                                      Up to 42                                    Speed
                         Premium
                                                    HSDPA/LTE                         Mbps                      YES               Quality
                         Customers                                                                                                Priority
                                                                                     100 Mbps



                                                                                                                                                25
TELECOM ITALIA GROUP


Ultra Broadband in Motion
                       Fixed                    Mobile


                                                42 Mbps coverage
       100- cities FTTCab Plan begins,
                                                in progress in 50
       with 30 of them to be connected
                                                cities
       by 1H2013. Retail commercial
       launch expected in 4Q

       Reference Offer for wholesale             Ongoing trials
       NGAN Access Services submitted            extended to Turin,
       to Agcom in March. Final approval         Milan, Rome and
       expected by September                     Naples




           Maintaining a fixed & mobile coordinated approach

                                                                      26
TELECOM ITALIA GROUP


     The Context
       European Digital Agenda Main Objectives:
                                                      0%                               50%                      100%


            Basic BB               2013                                          >2 Mb/s


                                                                               > 30 Mb/s
            Ultra BB               2020
                                                            100 Mb/s


       Demand status in Italy:

            Low ICT culture                                 Low e-Government level                             Low Broadband Penetration
Percentage of users that have never used a PC         Global Rank        E-Government Index                  Broadband penetration (as % of tot. accesses)


                                                      #38

                                                      #15

                                                      #10

                                                      #9

                                                      #4


                              Source: Eurostat 2010                 Source: ONU «E-Government Survey» 2010                              Source: Eurostat 2011


                                                                                                                                                 27
TELECOM ITALIA GROUP


   Specific advantages for TI from FTTC
                                                                                Last mile length benchmark
                                                         %
Improved Performances                                  100
                                                        90
  Lower Average Length of Local Loop has been a         80
                                                           70
                                                                                                          Italy
distinctive advantage for ADSL. Now, short Sub-Loop        60
                                                                                                          United Kingdom
                                                           50
Distance (in avg. below 400mt) guarantees highest          40
                                                                                                          Japan
                                                                                                          France
speed for a FTTC solution.                                 30
                                                                                                          Germany
                                                           20
                                                                                                          U.S.A.
  No impact on legacy services (no switch-off)             10
                                                            0
                                                                        0   2     4    6        8     10           12      14
                                                                                           km
Capex Optimization
                                                                                            -50% / -75%
  Utilization of a relevant portion of existing TI’s
Access Network
  Fix and Mobile UBB Synergy                           per line/capex

  Leveraging on past investments
  Ducts/Passages already existing in large part of
targeted cities
                                                                                FTTH                                FTTC

                                                                                                                                28
TELECOM ITALIA GROUP


   FTTC is frequently preferred by EU incumbents

Best incumbent’s choice                                                European incumbents with a FTTC strategy

(where network structure allows)
 Vectoring technology enhances FTTC speed up to 100
Mbps in downstream and up to 15 Mbps in upstream
(considerably above current market demand and existing services)
  xDSL still evolving (accelerated DSL includes also: Bonding,
Phanthom, G.Fast)
  Advantages in Implementation:
     •   Rapid Deployment
     •   More Coverage
     •   Lower Invasiveness


More value for money
  Exploiting and maximizing value of existing access
infrastructure (copper)
  The cost for a FTTC solution is a fraction of FTTH’s
  Adequate match for expected demand
  «FTTH ready» on a selective basis approach (market-driven)


                                                                                      Capex        Deployment
                                                                   Speed
                                                                                     per line        timing
                                                                              FTTH          FTTC           29
TELECOM ITALIA GROUP

                                               New Light 
TI’s 2-step strategy on NGAN
                                               Cabinet
            Step 1: FTTCab     30 - 100 Mbps
                                                             Use of existing
                                                             network
                                                             elements:


                                                            •    Cable ducts
                                                            •    Cabinets
                                                            •    Copper SLL


     (Possible) Step 2: FTTH   100 Mbps – 1 Gbps            Deployment costs > 3x FTTCab

                                                        Use of FTTCab primary
                                                        Network

                                                        New elements
                                                        •Fiber secondary network
                                                        •Fiber deployment in the
                                                        customer’s building
                                                        •New modem in the
                                                        customer’s house

                                                                                 30
TELECOM ITALIA GROUP


     TI Fixed UBB Plan: 2012-2014 and beyond

                2012 - 1H13                                   2014                     within 2020
                       30 cities                               100 cities
                             About 60% cities target in   Driver for NGAN Plan:
                             the North (i.e. Milan,
                             Turin, Genoa); NewCo
                                                            Density of population;
                             Trentino NGN for Trento
                             region
                                                                                            Moving
                                                             Leverage on existing         towards DAE
                             About 20% cities             infrastructure (i.e. ducts        Targets
                             located in the Central       already in place in most
                             part of the country          of 100 targeted cities)
                             (i.e. Rome, Florence)




About 20% cities
located in the South
(i.e.   Naples,    Bari,
Palermo)



                                                                                                        31
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on Domestic Market

                  Focus on UBB

                  Financial Position and Group Targets

                  Back-up
                                                         32
TELECOM ITALIA GROUP


Robust Liquidity Margin and Well-Distributed Debt Maturities
  Euro mln                              Bonds                         Loans (of which long-term rent, financial and operating lease payable € 1,497)                                Drawn bank facility


       € 6.16 bln                                                                                                                                                13,323                 35,884 (*)
Group Liquidity Position                                                                                                                                                                    2,249
            +
       € 7.00 bln
  Undrawn Portion of                                                                                                                                               11,357
  Facility/Committed
            =
      € 13.16 bln
Group Liquidity Margin                                                                                                                     2,765                    1,966

                                                                                                                  2,981                     1,900                                          25,257
                                                                                                                   2,250                     865
                                                                                          3,032
                                                                                           1,768                     731
                                                                 6,067
                                                                   1,999                   1,264

                                                                   2,857
                                         5,237
                                           250                     1,211
                                          3,335
                 2,479                                                                                                                                                                      8,378
                  1,790                    1,652

                   689
              Within 2012                 FY 2013                 FY 2014                 FY 2015                  FY 2016                  FY 2017             Beyond 2017             Total M/L
                                                                                                                                                                                        Term Debt
 (*) € 35,884 mln is the nominal amount of oustanding medium-long term debt by adding IAS adjustments (€ 805 mln) and current liabilities (€ 824 mln), the gross debt figure of € 37,513 mln is reached.
 N.B. Debt maturities are net of € 646 mln (face value) of repurchased own bonds (of which € 354 mln related to bonds due in the next 24 months).


                                                                                                                                                                                                           33
TELECOM ITALIA GROUP


  Focus on new FSF maturing 2017
 Facility Description

Facility Amount          € 4,000,000,000

Purpose                  General Corporate Purposes

Signing Date             24-5-2012

Forward Start Date       1-8-2014 (i.e. current 8 bln RCF maturity date)

FSF Maturity Date        May 2017



 Parties & Economics

Borrower                 Telecom Italia S.p.A.

Co-ordinators            Banca IMI, Barclays Capital

                         Banca IMI, Barclays, BBVA, Banco Santander, Bank of Tokyo Mits, BNP Paribas, Citi,
Bookrunners
                         Credit Agricole, Deutsche Bank, ING, JPMorgan, Natixis, RBS, Société Générale, UniCredit

Margin                   250 bps over Euribor for BBB rating

Commitment Fee           40% of the margin, equal to 100 bps for BBB rating

Utilisation fee          nil for utilisation < 25%; 25 bps for utilisation >25% < 50%; 50 bps for utilisation >50% < 75%; 75 bps for
                         utilisation >75%


                                                                                                                                  34
TELECOM ITALIA GROUP


 New 1.5 bln € dual tranche bond
  On June 11, TI issued a two tranche Euro fixed rate bond, tenor 3 year and 6 and a half year, for a total of
  Euro 1.5 billion offered to institutional investors.

  The average yield of the issue stands at 5.462%, in line with the Group’s average cost of debt.

3 year Tranche
Amount: Euro 750 million
Settlement date: 15 June 2012
Maturity: 15 June 2015
Coupon: 4.625%
The actual yield to maturity is 4.74%, yield of 378 basis points above the reference rate (mid swap).


6 and 1/2 year Tranche
Amount: Euro 750 million
Settlement date: 15 June 2012
Maturity: 14 December 2018
Coupon: 6.125%
The actual yield to maturity is 6.184%, yield of 473 basis points above the reference rate (mid swap).




                                                                                                         35
TELECOM ITALIA GROUP


2011-2013 Deleverage Targets Confirmed

   Cash Flow Generation (EBITDA- Capex)                                        Net Financial Position Adjusted**
 Organic Data*
                                                                         Euro Bln                             2012 and 2013
                       >22 Bln €                                          35.9                               targets confirmed
                                                                                        30.4
                                                                                                     ∼27.5
                                                                                                             ∼25
       Latam              ~20%
                                                                                                                     Financial
                                                                             -5.5 Bln € Net Debt                     Discipline




       Domestic           ~80%                                            2007          2011          2012   2013      2014




                       Cum. ‘12-’14                                                        New Dividend Policy


                        *Organic: same perimeter, 2011 FX rates, excluding spectrum licences acquisitions.
                        ** Excluding Latam spectrum licences acquisitions.
                                                                                                                                  36
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on Domestic Market

                  Focus on UBB

                  Financial Position and Group Targets

                  Back-up
                                                         37
TELECOM ITALIA GROUP



Telecom Italia Group: Shareholder Structure




                   30.58%       11.62%              11.62%                46.18%


                                                                Telco S.p.A.


                                                                        22.39%




                            77.71%       66.68%**       22.7%




                                                                                   38
TELECOM ITALIA GROUP


TIM Brasil Shareholder Structure




                                   39
TELECOM ITALIA GROUP


Telecom Argentina Shareholder Structure


                      Los W                                 TI                             TI Int.
                                                                            100,0% 
                              32,0%                  32.5%                              35.5% 

                                                                        68.0% 




        TI Economic 
      Interest: 22,7%
                                                                                         Pfd A                                  Pfd B         8.0% 
                                                        Sofora
                                                                                        shares(1)                               shares
                                         51.04% econ.                         0.00% econ.                           48.96% econ.
                                         92.99% voting                        7.01% voting                          0.00% voting
                                                                                                                                              90.0%


                                                                                                             Employees                          Tierra           10.0%
                                         Nortel                                Public                                                          Argentea
                                                                                                              (PPP Class C)

                                                 54.74% econ.                        43.21% econ.                      0.47% econ.                    1.58% econ.
                                                 54.74% voting                       43.21% voting                     0.47% voting                   1.58% voting




                                                                                              TEO


    (1)   Considering the payment of the dividends due for the previous years , Nortel’s Preferred A Shares will lose their voting rights..




                                                                                                                                                                         40
TELECOM ITALIA GROUP



                                 .



                                                                                     Worsening in Italy’s
                                        13 Jan 2012   13 Feb 2012   27 Jan 2012
                                                                                   Economy and Ratings
                                                                                  prioritizes the De-Risking
                                                                                              of TI




    Previous 15% yearly   New Dividend Policy
     growth guidance                                                                 a) Ensure Delivery
                                                                                     of Debt Reduction:
                                                                                      2012: 27.5 € bln
                                                                                      2013: 25.0 € bln




                                                                                  b) Dividend Progression
                                                                                     after meeting Debt
                                                                                           Targets




                                                                                                    41
TELECOM ITALIA GROUP


Well Diversified and Hedged Debt
       Total Gross Debt Net of Adjustment: Euro 37,513 mln                                              Maturities and Risk Management
 Euro mln    Op. Leases and long rent                   Bank & EIB
                   1,512                                5,734
                                                                     Bank Facility
                                                                                                 Average debt maturity: 7.32 years (bond
    Other                               4.0%    15.3%                                            only 8.38 years)
                                                                        2,248
   2,498
                                6.7%                    6.0%
                                                                                                 Fixed rate portion on gross debt
                                                                          Bonds                  approximately 72.4%
                                                                          25,521

                                                                                                 Around 47% of outstanding bonds (nominal
                                               68.0%
                                                                                                 amount) is denominated in USD, GBP and
                                                                                                 YEN and is fully hedged
        Gross debt                                                      37,513
        Financial assets                                                (7,201)
        of which C & CE and marketable securities
                                                                                                  Cost of debt: ∼5.5%
                                                                           (6,158)
         - C & CE                                                           (5,492)
        - Marketable securities                                              (666)
            - Italian Government Securities                                   (527)
            - Other                                                           (159)


    Net Financial Position                                              30,312
N.B.The figures are net of the adjustment due to the fair value measurement of derivatives and related financial liabilities/assets, as follows:
     - the impact on Gross Financial Debt is equal to 2.545 €/mln (of which 789 €/mln on bonds);
     - the impact on Financial Assets is equal to 1.878 €/mln.
    Therefore, the Net Financial Indebtedness is adjusted by 667 €/mln.


                                                                                                                                                   42
TELECOM ITALIA GROUP


Mobile Termination Rates Italy & Brazil

                       Italy                                           Brazil
   New MTR glide path defined, starting from July   The MTR glide path in Brazil started from March
   1st , 2012                                       1st

 €cent/min                                          R$/min




   AGCOM Decision 621/11/CONS challenged
   before    Administrative    Court  by    both
   Vod/Win/H3G and fixed alternative operators.
   TI appealed only against asymmetry for H3G


                                                                                                43
TELECOM ITALIA GROUP


TIM Brasil Market Share




                          44
TELECOM ITALIA GROUP


 Brazil Spectrum Auction – TIM Brasil assignment
                                                                 Minimum Price
                Type              Coverage          Band                             Bid Price (R$)     Premium (%)
                                                                      (R$)
                                                450 MHz + V1
               Type B             National                       315,096,000.00      340,000,000             7.9
                                               (10MHz+10MHz)
                                   AR 92
               Type D                          P (10MHz+10MHz)    1,200,000.00        1,200,000               0
                                (complement)
                                   AR 31
               Type D                          P (10MHz+10MHz)   10,633,000.00        10,633,000              0
                                (complement)
                                   AR 91
               Type D                          P (10MHz+10MHz)    5,109,000.00        5,109,000               0
                                (complement)
                                   AR 21
               Type D                          P (10MHz+10MHz)   17,025,000.00        17,877,000              5
                                (complement)
                                   AR 61
               Type D                          P(10MHz+10MHz)     3,171,000.00        3,366,000             6.15
                                (complement)
                                   AR 41
               Type D                          P(10MHz+10MHz)     4,053,000.00        4,053,000               0
                                (complement)
                                                                 356,287,000.00     382,238,000             7.28

                                                                                                                    Equal to
                                                                                                                  ~147 mln €*
Coverage  Obligations 450 MHz:                                   Coverage Obligations 2.5 GHz:
30% municipalities by June'14                                    all cities where Confederation Cup will be played by 
60% municipalities by Dec'14                                     April'13 
100% by Dec. 2015                                                all cities where World Cup soccer matches  will be played 
                                                                 by December'13 
                                                                 cities >=500k pops by May'14 
                                                                 cities >=200k pops by Dec'15 
                                                                 cities >=100k pops by Dec'16 
                                                                 cities 30k‐100k pops by Dec'17 

                        *FX Rate Eur/BRL 2.6 as of 13/06/12
                                                                                                                              45
TELECOM ITALIA GROUP




TA Market Share




                       46
TELECOM ITALIA GROUP




Italy: Mobile Market Share (March 2012)




                                          Source: Agcom


                                                          47
TELECOM ITALIA GROUP




Italy: Fixed Access Market Share (March 2012)




                                                Source: Agcom


                                                                48
TELECOM ITALIA GROUP




Italy: Fixed Broadband Market Share (March 2012)




                                                   Source: Agcom


                                                                   49
TELECOM ITALIA GROUP


The New Modem: The Core of TI’s Nuvola Domestica
       The New Modem it’s a gate for a very evolutive performances both on ADSL and
       FIBER/VDSL technologies and it’s the enabler for all the new services of Nuvola Domestica




                                            GAMING

                                                                TV & MUSIC
                       COMPUTER




                                                                       SMARTPHONE
                                                                         TABLET
                       TELEFONI                   HARD DISK &
                                                   PRINTER




                                                                                                   50
TELECOM ITALIA GROUP                                                          2012-2014 Plan

Efficiency Processes Re-engineering
     Commercial Costs                   Industrial Costs                     Personnel


      Caring & Sales Force               Unitary Cost reduction                       Right-sizing &
      Model Rationalization               vs Volumes increase                       Total Cost Control




                Slighly
               Reduction                           Stable                                      Reduction

                                                                                     *
                                                                   * TFR IAS adjustment excluded




                              Domestic Opex                          Efficiency on Opex
           Bln €                                                                                   0.1
                                                                                    0.2
                                                                  0.3


                                                                  2012            2013             2014


                                                                                                      New Plan:
                                                                                              -0.5 Bln € in 2012-2013
                                 > -1 Bln €                                                           Old Plan:
                                                                                              -0.2 Bln € in 2012-2013

                                                                   Total Efficiency on Cash Cost ‘12-’14
                                                                                  1.0 Bln €
                                                                                                                        51
TELECOM ITALIA GROUP


TI Domestic Main 2012 Trends
                                                                                                                  Euro bln, Organic data

                        Macro-economic pressure, traditional services commoditization and
                        MTR new glide path suggest a challenging scenario on consumer and                 Negative
                        corporate spending and revenues trend, partially offset by browsing and           mid- single
   Revenues             innovative services increase.
                                                                                                  19.03   digit yoy
                                                                                                          trend

                        For 2012, we expect a mid-single digit decrease on Top Line yoy trend.
                                                                                                  2011                    2012




                        Cost control: efficiency measures and operational business model                  Negative
                        optimization on caring and go to market will counter margin erosion.              mid-single
    EBITDA                                                                                        9.35    digit yoy
                        For 2012, we expect an EBITDA trend similar to Revenues one, with a               trend

                        broadly stable EBITDA margin.                                             2011                    2012




                        Strengthen the Network infrastructure with a strong focus on new
                        technologies and services, to support data wave of growth, mantaining               Almost
                                                                                                  3.0      Stable vs
     Capex              quality and performance excellence as distinctive asset.                             2011

                        Domestic 2012 Capex: Almost Stable vs 2011.                               2011                    2012




                                                                                                           52           52

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Italian Equity Roadshow 2012 - Tokyo - Alex Bolis presentation (June 2012)

  • 1. TELECOM ITALIA GROUP Telecom Italia Group Investor Meetings - June 2012 ALEX BOLIS – Head of TI Group Investor Relations 0
  • 2. TELECOM ITALIA GROUP Safe Harbour These presentations contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in this presentation and include statements regarding the intent, belief or current expectations of the customer base, estimates regarding future growth in the different business lines and the global business, market share, financial results and other aspects of the activities and situation relating to the Company and the Group. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those projected or implied in the forward looking statements as a result of various factors. Consequently, Telecom Italia S.p.A. makes no representation, whether expressed or implied, as to the conformity of the actual results with those projected in the forward looking statement. Forward-looking information is based on certain key assumptions which we believe to be reasonable as of the date hereof, but forward looking information by its nature involves risks and uncertainties, which are outside our control, and could significantly affect expected results. Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia S.p.A. business or acquisition strategy or planned capital expenditures or to reflect the occurrence of unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities and Exchange Commission. 1
  • 3. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on Domestic Market Focus on UBB Financial Position and Group Targets Back-up 2
  • 4. TELECOM ITALIA GROUP 2011 Results: Group Key Figures Weight in TI Group Euro mln, Organic Data TI Group Domestic Brazil Argentina FY 11 Δ% yoy FY 11 Δ% yoy FY 11 Δ% yoy FY 11 Δ% yoy 35% Revenues* 29,958 +2.7% 19,033 -4.8% 7,343 +18.2% 3,220 +26.5% EBITDA 12,339 Flat 9,351 -3.9% 1,998 +10.7% 1,035 +24.1% 25% EBITDA-CAPEX 7,467 -0.4% 6,374 -3.7% 708 +20.7% 479 +23.3 % 85% Cash Generation Engine of Growth for the Group for the Group * Revenues based on net contributions 3
  • 5. TELECOM ITALIA GROUP Market Leaders Across Our Footprint (March 2012) Domestic Brazil Argentina #1 position - 32.3 mln lines #2 position - 57.6 mln lines #2 position - 18.5 mln lines 34.9% 26.8% 33.6% Mobile #1 position - 14.46 mln accesses #2 position - 4.14 mln accesses Tim Brasil acquired Fixed relevant fiber infrastructure 66.2% 47% through the Intelig and AES purchases, to further profitably develop its mobile business. #1 position - 7.1 mln accesses AES now offers the opportunity #2 position - 1.56 mln accesses to enter the Fixed BB business Broadband 52.7% 35% A Competitive and still Healthy Successful «Challenger « Customer base expansion Market where TI remains the strategy and leadership in across all segments, driven by Leading Operator growth . TIM re-gained the mobile rebranding of Personal second position during 2011. and the successful proposition of Arnet on broadband TV 4
  • 6. TELECOM ITALIA GROUP Topline Breakdown Across Core Markets Domestic € Bn Retail Revenues by Technology € Bn Retail Revenues by Customer Segment 16.7 15.8 Mobile Consumer Fixed Business Top Clients Brazil Argentina R$ Bn Total Revenues by Technology AR$ Bn Total Revenues by Technology 17.1 18.5 16.5 0.2% TIM Fiber 14.6 5.5% Intelig Historical Mobile «pure mobile» positioning TIM Mobile Fixed 5
  • 7. TELECOM ITALIA GROUP TI’s Domestic Market: the Growing Importance of Innovation Domestic Retail Revenues Fixed €bn €bn 16.7 • Broadband 15.8 Innovative • Web Contents • ICT (products Innovative and services) Traditional Mobile Traditional €bn • Mobile browsing (Large 7.4 & Small Screen) Innovative • Contents (premium services, donwloads, Traditional games, ringtones, Infotainment) 6
  • 8. TELECOM ITALIA GROUP Longtime Leadership in Investments 2000 2009 2010 2011 2012 2013-14 3G Spectrum 4G Spectrum Ultra-Broadband Auction Auction Deployment both on (TI cashout (TI cashout Fixed (FTTC) and Mobile ~ 2.4€bn) ~1,22€bn) (LTE + HSDPA+) Sustained Traditional VAS growth (SMS and MMS) Further large-scale support of mobile data via Smartphones, Fostered the uptake of Mobile Data, especially on Tablets and Dongles. Large Screen (dongles). Turnaround strategy on handsets fueled double-digit growth on Short LL distance enabled successful «Alice» ADSL Small- Screen Browsing strategy Value-oriented innovative approach on FBB sustains market share Moved to all-IP fixed network and ARPU Fixed and Mobile UBB Investment Plan has taken off AES Atimus Intelig 4G Spectrum Acquisition Acquisition Auction TIM Fiber (~ 700€m (~ 400€m (TIM cashout integration and equivalent, equivalent, ~147€m LTE deployment by cash) and TIM by paper) equivalent) Fiber launch TI acquired control of TEO’s holding, Sofora Successfull Upgrade 3G network (no cash-out for TI), Mobile and deploy FTTC and full Rebranding and content delivery consolidation of TEO network in TI accounts In 11 years TI spent ~65€bn Capex at Group Level Over 15€bn Group capex and ~47€bn in Domestic Market planned in 2012-14 7
  • 9. TELECOM ITALIA GROUP 2012-14 – TI Strategic Priorities Italy – Proactively Manage for Cash Generation Complete the Deleverage Program Fully Exploit TI Enhance Brazil – Continue the Free Cash Flow Multi -Country Business Expansion Generation Businesses Sustainable Shareholders’ Argentina – Managing Remuneration Growth and Profitability 8
  • 10. TELECOM ITALIA GROUP Telecom Italia Group – FY 2012 and 2012-14 Plan Key Guidance Organic Data* TI Group – FY 2012 Key Guidance Revenues Stable Ebitda Broadly Stable NFP Adj.** ∼ 27.5 € bln Organic Data* TI Group – 2012-14 Plan Key Guidance ** Ebitda-Capex >22 € bln cum ’12-’14 Capex >15 € bln cum ’12-’14 FY 2012: ∼ 27.5 € bln NFP Adj. FY 2013: ∼ 25 € bln 2012-’14 From FY 2014: < 2x Net Debt/Ebitda*** *exchange rates 2011 (R$/€ 2.33; ARS/€5.74), excluding impact from non-organic items ** excluding Latam spectrum licences *** reported figure 9
  • 11. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on Domestic Market Focus on UBB Financial Position and Group Targets Back-up 10
  • 12. TELECOM ITALIA GROUP TI Group Key Results Euro mln, Organic data, % Revenues EBITDA % on 42.0% 40.1% Revenues -1.9 p.p. +373 M€ 7,392 2,951 +15 M€ 2,966 7,019 +5.3% +0.5% 1Q11 1Q12 1Q11 1Q12 Revenues Trend YoY EBITDA-CAPEX % on 29.3% -2.1 p.p. Revenues 27.2% 5.3% 5.0% -43 M€ 3.7% 2,055 -2.1% 2,012 2.1% -0,2% 1Q11 2Q11 3Q11 4Q11 1Q12 1Q11 1Q12 11
  • 13. TELECOM ITALIA GROUP Domestic Results: Trend still improving Euro mln, Organic data, % Total Domestic Revenues Domestic Service Revenues -109 M€ 4,595 -2.4% 4,486 Mobile -1.7% Wireline -2.9% EBITDA EBITDA-Capex % on 49.5% -0.5 p.p. 49.0% -4 M€ Revenues 1,611 -0.2% 1,607 2,274 -78 M€ -3.4% 2,196 % on 35.1% +0.7 p.p. 35.8% Revenues 12
  • 14. TELECOM ITALIA GROUP Italy: Continued Resilience in a Weak Macro Context Real GDP trend Consumer Spending 0.0% 0.0% -2.5% -2.5% -5.0% -5.0% 4Q11A 1Q12A 2Q12E 3Q12E 4Q12E 4Q11A 1Q12A 2Q12E 3Q12E 4Q12E Source: Research Dep. Intesa Sanpaolo Source: Research Dep. Intesa Sanpaolo Wireless Wireline 96.5% 71.1% 34.0% 0.5% 0.5% 0.8% 26.2% 0.3% -1.0% -3.7% -1.9% -1.7% -2.1% -7.1% -7.5% -8.7% -11.7% -22.4% -4.9% -4.9% 1Q11 2Q11 3Q11 4Q11 1Q12 1Q11 2Q11 3Q11 4Q11 1Q12 Service Revenues (YoY) Handset Revenues (YoY ) Service Revenues (YoY) Broadband Service Revenues (YoY) Continuous recovery also supported by a more rational Broadband service revenues are showing growth, with a competition and strong improvement in main KPIs. slight sequential improvement (+0.8% YoY). Mobile data momentum sustained by high smartphones TI market share on fixed accesses remains almost stable. sales. 13
  • 15. TELECOM ITALIA GROUP LatAm: Revenues and EBITDA 1Q12 YoY Trend Euro mln, Organic Data Revenues EBITDA % on 27.5% -1.3p.p. 26.2% Revenues +309 M€ +19.1% 1,928 +60 M€ +13.5% 1,619 505 445 Brazil 1Q11 1Q12 1Q11 1Q12 34.1% -2.0 p.p. 32.1% +174 M€ +24.0% 901 +41 M€ +16.6% 727 289 Argentina 248 1Q11 1Q12 1Q11 1Q12 14
  • 16. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on Domestic Market Focus on UBB Financial Position and Group Targets Back-up 15
  • 17. TELECOM ITALIA GROUP Domestic Fixed: Resilient Revenue Dynamics Euro mln, Organic Data, % Fixed Revenues Trend – YoY % change Total Equipment Services Wholesale Revenues Trend – YoY % change Retail Service Revenues Trend – YoY % change Domestic Sparkle Group* Tariff simplification process begins *Gross of Elim. & Adj. 16
  • 18. TELECOM ITALIA GROUP Domestic Fixed: Value-driven Focus on Broadband Broadband Retail ARPU Highlights Euro/month/line +0.3% Results confirm TI’s Value Strategy is -0.6% working: QoQ ARPU increased BB Service Revenues are up TI Retail - Flat Customers (%) BB Service Revenues 87% 87% 88% % YoY TI Retail – Premium CB Growth +20% 4Q11 1Q12 17
  • 19. TELECOM ITALIA GROUP SuperInternet Growth SuperInternet is a bolt-on option enabling speed increase (up to 1Mb/s in upload, 10 or 20 Mb/s in download) against a monthly fee increase starting from € 4/month. ► Usage confirms that the product has intercepted a real need of higher bandwidth and speed ► SuperInternet allows TI to meet the growing demand of bandwidth by increasing ARPU and customer satisfaction ► In 1Q, customers with a “Gold Offer” (SuperInternet or 20 Mega) more than doubled Y-o-Y. SuperInternet customers alone reached around 400k. ► Proactive customer care approach: the offer is sold only to clients who can fully benefit of advertised high speeds. Consistent net adds growth +20% Consumer BB ARPU is increasing 4Q11 1Q12 18
  • 20. TELECOM ITALIA GROUP Domestic Fixed: Focus on Pay TV Cubovision Ecosystem TI’s OTT TV offer based on proprietary and Consumer Electronics “off-the-shelf” devices ( e.g. Smart TV) Affordable and valuable video offer (€9.99/m, 6-month promo €4.42/m – sold in bundle with SuperInternet: 1month free + €8.42/m for 1 year) through a new PC Smartphone & Tablet approach based on: subscription VOD experience with more than 25 thematic channels unique Customer Experience among devices distinctive services (on -demand feature and “Anycast” Proprietary Connected TV & fixed & mobile entertainment ) box Blu-ray Smart TV CB 420K Smart TV Customers, of whom at least 170K on Cubovision platform ( including Cubovision proprietary box and Cubovision widget on Connected TV & Blu-Ray) Advanced negotiations for expanding Cubovision enabled devices into games console and other Connected TVs 19
  • 21. TELECOM ITALIA GROUP Mobile Revenues: 1Q12 Results at a Glance Euro mln, Organic Data Total Mobile Revenues Mobile Handsets Revenues Trend – YoY % change Normalized (*) ~-2.5% -29 Total Mobile 1,679 -1.7% 1,650 Handset revenues +71.1% Mobile Service Revenues Trend – YoY % change Service -3.7% revenues Normalized (*) ~-4.5% (*) Leap year 20
  • 22. TELECOM ITALIA GROUP Consumer Mobile - The Value of the Options +1.4 mln Community 5.5 mln Users (*) 4.6 mln 4.4 mln Growth 4.1 mln Continues 1Q11 2Q11 3Q11 Apr-12 Churn rate -8p.p. Increasing Loyalty ∆ Outgoing ARPU exAnte/exPost activation Avg €/month Neutralizing CB Cannibalization 21 * TIMx, TIM Young and Tutto Compreso Ricaricabile
  • 23. TELECOM ITALIA GROUP Domestic Mobile – Surfing the Data Wave Increasing Smartphone Penetration in All Segments Operating Systems on TIM ‘s Network - The Android Growth Innovation to the Smartphones increasingly Service-Driven Mass Market Bringing Data Bundle users and Renewal Rate +1,9X 87% penetration on Smartphone Penetration on Customer Base Renewal rate 79% smartphone Doubling CB Number of Data connections by Device (*) +~20% May 2012 Dealer Convention 2.2mln Further room for Of which >75% 1.9mln ~1,3 mln Smartphones growth Dec’11 Jan’12 Feb’12 Mar’12 Apr’12 * Peak of traffic on the average day of the second week of each month 22
  • 24. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on Domestic Market Focus on UBB Financial Position and Group Targets Back-up 23
  • 25. TELECOM ITALIA GROUP 2012-2014 Plan Strengthen the Network for a Technological Leadership Capex Allocation UltraBB Roadmap Network Capex NGAN Roll-out 2014 Customer 100 Cities (including all Service Optimization & Traffic main ones) covered through Driven FTTH&Cab Technology ~¼ of Housing units Network Development Acceleration passed with >30 Mb/s Speed Network Decrease Mobile Coverage Maintainance 2014 Optimize Network Investment to maintain More than 40% of excellent quality in TLC services population covered by LTE Increase the effort in Network Development and Innovation to confirm Technological Leadership HSPDA and grant the Best Experience on the Net 42 Mbps LTE 24
  • 26. TELECOM ITALIA GROUP 2012-2014 Plan Mobile Technological Evolution while Protecting Profitability Strengthening Roadmap 42MB coverage HSDPA and LTE Increasing speed introduction 100 84 availability 42 3,6 7,2 14,4 Maximum speed 2009 2010 2011 2012 January June (kbps) 2013 2014 2012 2012 With PREMIUM offers Customers have The advantages Network Fiber Backhauling Dual Carrier an effective perception of Higher of 42MB Priority Speed Network Speed Priority Quality Up to (everywhere/every Offer based on Mass Market HSDPA 14,4 NO time) Mbps the Value for the Pricing Customer Up to 42 Speed Premium HSDPA/LTE Mbps YES Quality Customers Priority 100 Mbps 25
  • 27. TELECOM ITALIA GROUP Ultra Broadband in Motion Fixed Mobile 42 Mbps coverage 100- cities FTTCab Plan begins, in progress in 50 with 30 of them to be connected cities by 1H2013. Retail commercial launch expected in 4Q Reference Offer for wholesale Ongoing trials NGAN Access Services submitted extended to Turin, to Agcom in March. Final approval Milan, Rome and expected by September Naples Maintaining a fixed & mobile coordinated approach 26
  • 28. TELECOM ITALIA GROUP The Context European Digital Agenda Main Objectives: 0% 50% 100% Basic BB 2013 >2 Mb/s > 30 Mb/s Ultra BB 2020 100 Mb/s Demand status in Italy: Low ICT culture Low e-Government level Low Broadband Penetration Percentage of users that have never used a PC Global Rank E-Government Index Broadband penetration (as % of tot. accesses) #38 #15 #10 #9 #4 Source: Eurostat 2010 Source: ONU «E-Government Survey» 2010 Source: Eurostat 2011 27
  • 29. TELECOM ITALIA GROUP Specific advantages for TI from FTTC Last mile length benchmark % Improved Performances 100 90 Lower Average Length of Local Loop has been a 80 70 Italy distinctive advantage for ADSL. Now, short Sub-Loop 60 United Kingdom 50 Distance (in avg. below 400mt) guarantees highest 40 Japan France speed for a FTTC solution. 30 Germany 20 U.S.A. No impact on legacy services (no switch-off) 10 0 0 2 4 6 8 10 12 14 km Capex Optimization -50% / -75% Utilization of a relevant portion of existing TI’s Access Network Fix and Mobile UBB Synergy per line/capex Leveraging on past investments Ducts/Passages already existing in large part of targeted cities FTTH FTTC 28
  • 30. TELECOM ITALIA GROUP FTTC is frequently preferred by EU incumbents Best incumbent’s choice European incumbents with a FTTC strategy (where network structure allows) Vectoring technology enhances FTTC speed up to 100 Mbps in downstream and up to 15 Mbps in upstream (considerably above current market demand and existing services) xDSL still evolving (accelerated DSL includes also: Bonding, Phanthom, G.Fast) Advantages in Implementation: • Rapid Deployment • More Coverage • Lower Invasiveness More value for money Exploiting and maximizing value of existing access infrastructure (copper) The cost for a FTTC solution is a fraction of FTTH’s Adequate match for expected demand «FTTH ready» on a selective basis approach (market-driven) Capex Deployment Speed per line timing FTTH FTTC 29
  • 31. TELECOM ITALIA GROUP New Light  TI’s 2-step strategy on NGAN Cabinet Step 1: FTTCab 30 - 100 Mbps Use of existing network elements: • Cable ducts • Cabinets • Copper SLL (Possible) Step 2: FTTH 100 Mbps – 1 Gbps Deployment costs > 3x FTTCab Use of FTTCab primary Network New elements •Fiber secondary network •Fiber deployment in the customer’s building •New modem in the customer’s house 30
  • 32. TELECOM ITALIA GROUP TI Fixed UBB Plan: 2012-2014 and beyond 2012 - 1H13 2014 within 2020 30 cities 100 cities About 60% cities target in Driver for NGAN Plan: the North (i.e. Milan, Turin, Genoa); NewCo Density of population; Trentino NGN for Trento region Moving Leverage on existing towards DAE About 20% cities infrastructure (i.e. ducts Targets located in the Central already in place in most part of the country of 100 targeted cities) (i.e. Rome, Florence) About 20% cities located in the South (i.e. Naples, Bari, Palermo) 31
  • 33. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on Domestic Market Focus on UBB Financial Position and Group Targets Back-up 32
  • 34. TELECOM ITALIA GROUP Robust Liquidity Margin and Well-Distributed Debt Maturities Euro mln Bonds Loans (of which long-term rent, financial and operating lease payable € 1,497) Drawn bank facility € 6.16 bln 13,323 35,884 (*) Group Liquidity Position 2,249 + € 7.00 bln Undrawn Portion of 11,357 Facility/Committed = € 13.16 bln Group Liquidity Margin 2,765 1,966 2,981 1,900 25,257 2,250 865 3,032 1,768 731 6,067 1,999 1,264 2,857 5,237 250 1,211 3,335 2,479 8,378 1,790 1,652 689 Within 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 Beyond 2017 Total M/L Term Debt (*) € 35,884 mln is the nominal amount of oustanding medium-long term debt by adding IAS adjustments (€ 805 mln) and current liabilities (€ 824 mln), the gross debt figure of € 37,513 mln is reached. N.B. Debt maturities are net of € 646 mln (face value) of repurchased own bonds (of which € 354 mln related to bonds due in the next 24 months). 33
  • 35. TELECOM ITALIA GROUP Focus on new FSF maturing 2017 Facility Description Facility Amount € 4,000,000,000 Purpose General Corporate Purposes Signing Date 24-5-2012 Forward Start Date 1-8-2014 (i.e. current 8 bln RCF maturity date) FSF Maturity Date May 2017 Parties & Economics Borrower Telecom Italia S.p.A. Co-ordinators Banca IMI, Barclays Capital Banca IMI, Barclays, BBVA, Banco Santander, Bank of Tokyo Mits, BNP Paribas, Citi, Bookrunners Credit Agricole, Deutsche Bank, ING, JPMorgan, Natixis, RBS, Société Générale, UniCredit Margin 250 bps over Euribor for BBB rating Commitment Fee 40% of the margin, equal to 100 bps for BBB rating Utilisation fee nil for utilisation < 25%; 25 bps for utilisation >25% < 50%; 50 bps for utilisation >50% < 75%; 75 bps for utilisation >75% 34
  • 36. TELECOM ITALIA GROUP New 1.5 bln € dual tranche bond On June 11, TI issued a two tranche Euro fixed rate bond, tenor 3 year and 6 and a half year, for a total of Euro 1.5 billion offered to institutional investors. The average yield of the issue stands at 5.462%, in line with the Group’s average cost of debt. 3 year Tranche Amount: Euro 750 million Settlement date: 15 June 2012 Maturity: 15 June 2015 Coupon: 4.625% The actual yield to maturity is 4.74%, yield of 378 basis points above the reference rate (mid swap). 6 and 1/2 year Tranche Amount: Euro 750 million Settlement date: 15 June 2012 Maturity: 14 December 2018 Coupon: 6.125% The actual yield to maturity is 6.184%, yield of 473 basis points above the reference rate (mid swap). 35
  • 37. TELECOM ITALIA GROUP 2011-2013 Deleverage Targets Confirmed Cash Flow Generation (EBITDA- Capex) Net Financial Position Adjusted** Organic Data* Euro Bln 2012 and 2013 >22 Bln € 35.9 targets confirmed 30.4 ∼27.5 ∼25 Latam ~20% Financial -5.5 Bln € Net Debt Discipline Domestic ~80% 2007 2011 2012 2013 2014 Cum. ‘12-’14 New Dividend Policy *Organic: same perimeter, 2011 FX rates, excluding spectrum licences acquisitions. ** Excluding Latam spectrum licences acquisitions. 36
  • 38. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on Domestic Market Focus on UBB Financial Position and Group Targets Back-up 37
  • 39. TELECOM ITALIA GROUP Telecom Italia Group: Shareholder Structure 30.58% 11.62% 11.62% 46.18% Telco S.p.A. 22.39% 77.71% 66.68%** 22.7% 38
  • 40. TELECOM ITALIA GROUP TIM Brasil Shareholder Structure 39
  • 41. TELECOM ITALIA GROUP Telecom Argentina Shareholder Structure Los W TI TI Int. 100,0%  32,0%  32.5%  35.5%  68.0%  TI Economic  Interest: 22,7% Pfd A  Pfd B 8.0%  Sofora shares(1) shares 51.04% econ. 0.00% econ. 48.96% econ. 92.99% voting 7.01% voting 0.00% voting 90.0% Employees  Tierra  10.0% Nortel Public Argentea (PPP Class C) 54.74% econ. 43.21% econ. 0.47% econ. 1.58% econ. 54.74% voting 43.21% voting 0.47% voting 1.58% voting TEO (1) Considering the payment of the dividends due for the previous years , Nortel’s Preferred A Shares will lose their voting rights.. 40
  • 42. TELECOM ITALIA GROUP . Worsening in Italy’s 13 Jan 2012 13 Feb 2012 27 Jan 2012 Economy and Ratings prioritizes the De-Risking of TI Previous 15% yearly New Dividend Policy growth guidance a) Ensure Delivery of Debt Reduction: 2012: 27.5 € bln 2013: 25.0 € bln b) Dividend Progression after meeting Debt Targets 41
  • 43. TELECOM ITALIA GROUP Well Diversified and Hedged Debt Total Gross Debt Net of Adjustment: Euro 37,513 mln Maturities and Risk Management Euro mln Op. Leases and long rent Bank & EIB 1,512 5,734 Bank Facility Average debt maturity: 7.32 years (bond Other 4.0% 15.3% only 8.38 years) 2,248 2,498 6.7% 6.0% Fixed rate portion on gross debt Bonds approximately 72.4% 25,521 Around 47% of outstanding bonds (nominal 68.0% amount) is denominated in USD, GBP and YEN and is fully hedged Gross debt 37,513 Financial assets (7,201) of which C & CE and marketable securities Cost of debt: ∼5.5% (6,158) - C & CE (5,492) - Marketable securities (666) - Italian Government Securities (527) - Other (159) Net Financial Position 30,312 N.B.The figures are net of the adjustment due to the fair value measurement of derivatives and related financial liabilities/assets, as follows: - the impact on Gross Financial Debt is equal to 2.545 €/mln (of which 789 €/mln on bonds); - the impact on Financial Assets is equal to 1.878 €/mln. Therefore, the Net Financial Indebtedness is adjusted by 667 €/mln. 42
  • 44. TELECOM ITALIA GROUP Mobile Termination Rates Italy & Brazil Italy Brazil New MTR glide path defined, starting from July The MTR glide path in Brazil started from March 1st , 2012 1st €cent/min R$/min AGCOM Decision 621/11/CONS challenged before Administrative Court by both Vod/Win/H3G and fixed alternative operators. TI appealed only against asymmetry for H3G 43
  • 45. TELECOM ITALIA GROUP TIM Brasil Market Share 44
  • 46. TELECOM ITALIA GROUP Brazil Spectrum Auction – TIM Brasil assignment Minimum Price Type Coverage Band Bid Price (R$) Premium (%) (R$) 450 MHz + V1 Type B National 315,096,000.00 340,000,000 7.9 (10MHz+10MHz) AR 92 Type D P (10MHz+10MHz) 1,200,000.00 1,200,000 0 (complement) AR 31 Type D P (10MHz+10MHz) 10,633,000.00 10,633,000 0 (complement) AR 91 Type D P (10MHz+10MHz) 5,109,000.00 5,109,000 0 (complement) AR 21 Type D P (10MHz+10MHz) 17,025,000.00 17,877,000 5 (complement) AR 61 Type D P(10MHz+10MHz) 3,171,000.00 3,366,000 6.15 (complement) AR 41 Type D P(10MHz+10MHz) 4,053,000.00 4,053,000 0 (complement) 356,287,000.00 382,238,000 7.28 Equal to ~147 mln €* Coverage  Obligations 450 MHz: Coverage Obligations 2.5 GHz: 30% municipalities by June'14 all cities where Confederation Cup will be played by  60% municipalities by Dec'14 April'13  100% by Dec. 2015 all cities where World Cup soccer matches  will be played  by December'13  cities >=500k pops by May'14  cities >=200k pops by Dec'15  cities >=100k pops by Dec'16  cities 30k‐100k pops by Dec'17  *FX Rate Eur/BRL 2.6 as of 13/06/12 45
  • 47. TELECOM ITALIA GROUP TA Market Share 46
  • 48. TELECOM ITALIA GROUP Italy: Mobile Market Share (March 2012) Source: Agcom 47
  • 49. TELECOM ITALIA GROUP Italy: Fixed Access Market Share (March 2012) Source: Agcom 48
  • 50. TELECOM ITALIA GROUP Italy: Fixed Broadband Market Share (March 2012) Source: Agcom 49
  • 51. TELECOM ITALIA GROUP The New Modem: The Core of TI’s Nuvola Domestica The New Modem it’s a gate for a very evolutive performances both on ADSL and FIBER/VDSL technologies and it’s the enabler for all the new services of Nuvola Domestica GAMING TV & MUSIC COMPUTER SMARTPHONE TABLET TELEFONI HARD DISK & PRINTER 50
  • 52. TELECOM ITALIA GROUP 2012-2014 Plan Efficiency Processes Re-engineering Commercial Costs Industrial Costs Personnel Caring & Sales Force Unitary Cost reduction Right-sizing & Model Rationalization vs Volumes increase Total Cost Control Slighly Reduction Stable Reduction * * TFR IAS adjustment excluded Domestic Opex Efficiency on Opex Bln € 0.1 0.2 0.3 2012 2013 2014 New Plan: -0.5 Bln € in 2012-2013 > -1 Bln € Old Plan: -0.2 Bln € in 2012-2013 Total Efficiency on Cash Cost ‘12-’14 1.0 Bln € 51
  • 53. TELECOM ITALIA GROUP TI Domestic Main 2012 Trends Euro bln, Organic data Macro-economic pressure, traditional services commoditization and MTR new glide path suggest a challenging scenario on consumer and Negative corporate spending and revenues trend, partially offset by browsing and mid- single Revenues innovative services increase. 19.03 digit yoy trend For 2012, we expect a mid-single digit decrease on Top Line yoy trend. 2011 2012 Cost control: efficiency measures and operational business model Negative optimization on caring and go to market will counter margin erosion. mid-single EBITDA 9.35 digit yoy For 2012, we expect an EBITDA trend similar to Revenues one, with a trend broadly stable EBITDA margin. 2011 2012 Strengthen the Network infrastructure with a strong focus on new technologies and services, to support data wave of growth, mantaining Almost 3.0 Stable vs Capex quality and performance excellence as distinctive asset. 2011 Domestic 2012 Capex: Almost Stable vs 2011. 2011 2012 52 52