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TELECOM ITALIA GROUP




Telecom Italia Group
Investor Meetings – Paris, July 3-4 2012




Franco Bernabè – Chairman and Group CEO




                                           0
TELECOM ITALIA GROUP



Safe Harbour

These presentations contain statements that constitute forward-looking statements within the meaning of
the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in
this presentation and include statements regarding the intent, belief or current expectations of the
customer base, estimates regarding future growth in the different business lines and the global business,
market share, financial results and other aspects of the activities and situation relating to the Company
and the Group.
Such forward looking statements are not guarantees of future performance and involve risks and
uncertainties, and actual results may differ materially from those projected or implied in the forward
looking statements as a result of various factors. Consequently, Telecom Italia S.p.A. makes no
representation, whether expressed or implied, as to the conformity of the actual results with those
projected in the forward looking statement.
Forward-looking information is based on certain key assumptions which we believe to be reasonable as of
the date hereof, but forward looking information by its nature involves risks and uncertainties, which are
outside our control, and could significantly affect expected results.
Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only
as of the date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the
results of any revisions to these forward looking statements which may be made to reflect events and
circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia
S.p.A. business or acquisition strategy or planned capital expenditures or to reflect the occurrence of
unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on
Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities
and Exchange Commission.


                                                                                                       1
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on UBB

                  Financial Position and Group Targets

                  Sustainability at TI



                                                         2
TELECOM ITALIA GROUP


     FY2011 Group Key Figures
       Weight in TI
         Group

                                 Euro mln, Organic Data

                                           TI Group             Domestic                  Brazil         Argentina

                                        FY 11       Δ% yoy    FY 11     Δ% yoy      FY 11     Δ% yoy   FY 11    Δ% yoy

                                                                                                                          35%
     Revenues*                      29,958          +2.7%    19,033         -4.8%   7,343     +18.2%   3,220    +26.5%




     EBITDA                         12,339           Flat     9,351         -3.9%   1,998     +10.7%    1,035 +24.1%      25%




     EBITDA-CAPEX                   7,467            -0.4%    6,374         -3.7%   708       +20.7%    479     +23.3 %
                                                                      85%



                                                             Cash Generation                 Engine of Growth
                                                              for the Group                    for the Group

* Revenues based on net contributions



                                                                                                                          3
TELECOM ITALIA GROUP


Topline Breakdown Across Core Markets

                                                      Domestic
 € Bn            Retail Revenues by Technology                € Bn     Retail Revenues by Customer Segment


                                                                                      16.7            15.8

        Mobile
                                                                     Consumer


        Fixed                                                        Business
                                                                     Top Clients




                             Brazil                                                     Argentina
R$ Bn              Total Revenues by Technology               AR$ Bn            Total Revenues by Technology

                                      17.1                                                            18.5
                      16.5                   0.2% TIM Fiber
                                                                                      14.6
                                             5.5% Intelig
    Historical                                                       Mobile
  «pure mobile»
   positioning                               TIM
                                             Mobile
                                                                     Fixed




                                                                                                               4
TELECOM ITALIA GROUP

      TI’s Domestic Market: the Growing Importance of Innovation

               Domestic Retail Revenues                         Fixed
€bn                                         €bn

                  16.7                                                    • Broadband
                                     15.8   Innovative                    • Web Contents
                                                                          • ICT (products
Innovative                                                                  and services)

                                            Traditional




                                                                Mobile
Traditional
                                            €bn
                                                                         • Mobile
                                                                           browsing (Large
                                                          7.4              & Small Screen)
                                            Innovative                   • Contents
                                                                           (premium
                                                                           services,
                                                                           donwloads,
                                            Traditional                    games,
                                                                           ringtones,
                                                                           Infotainment)




                                                                                5
TELECOM ITALIA GROUP




2012-14 – TI Strategic Priorities


                       Italy – Proactively Manage
                             for Cash Generation                     Complete the
                                                                      Deleverage
                                                                       Program
  Fully Exploit TI                                     Enhance
                          Brazil – Continue the     Free Cash Flow
  Multi -Country
                          Business Expansion          Generation
   Businesses
                                                                      Sustainable
                                                                     Shareholders’
                         Argentina – Managing
                                                                     Remuneration
                         Growth and Profitability




                                                                                6
TELECOM ITALIA GROUP


Telecom Italia Group – FY 2012 and 2012-14 Plan Key Guidance

                       Organic Data*

                                          TI Group – FY 2012 Key Guidance
                            Revenues                                                  Stable

                               Ebitda                                          Broadly Stable

                          NFP Adj.**                                             ∼ 27.5 € bln
                       Organic Data*

                                 TI Group – 2012-14 Plan Key Guidance **
                         Ebitda-Capex
                                                                                   >22 € bln
                         cum ’12-’14
                           Capex
                                                                                   >15 € bln
                         cum ’12-’14
                                                         FY 2012: ∼ 27.5 € bln
                            NFP Adj.                     FY 2013: ∼ 25 € bln
                            2012-’14                     From FY 2014: < 2x Net
                                                         Debt/Ebitda***
                       *exchange rates 2011 (R$/€ 2.33; ARS/€5.74), excluding impact from non-organic items
                       ** excluding Latam spectrum licences
                       *** reported figure
                                                                                                              7
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on UBB

                  Financial Position and Group Targets

                  Sustainability at TI



                                                         8
TELECOM ITALIA GROUP


TI Group Key Results
Euro mln, Organic data, %

                                Revenues                                       EBITDA
                                                             % on     42.0%                  40.1%
                                                           Revenues             -1.9 p.p.

                                  +373 M€   7,392                     2,951      +15 M€      2,966
                    7,019          +5.3%                                          +0.5%




                    1Q11                    1Q12                      1Q11                   1Q12


                            Revenues Trend YoY                               EBITDA-CAPEX
                                                             % on     29.3%      -2.1 p.p.
                                                           Revenues                          27.2%
                                                    5.3%
                                             5.0%
                                                                                -43 M€
                                    3.7%                              2,055      -2.1%
                                                                                             2,012

                        2.1%




       -0,2%
       1Q11            2Q11        3Q11      4Q11   1Q12
                                                                      1Q11                   1Q12



                                                                                                     9
TELECOM ITALIA GROUP


Domestic Results: Trend still improving
Euro mln, Organic data, %


                    Total Domestic Revenues                   Domestic Service Revenues
                               -109 M€
                    4,595        -2.4%     4,486

  Mobile                       -1.7%



  Wireline                     -2.9%




                            EBITDA                                     EBITDA-Capex
  % on              49.5%    -0.5 p.p.   49.0%                             -4 M€
  Revenues
                                                              1,611        -0.2%      1,607
                  2,274      -78 M€
                              -3.4%      2,196

                                                   % on        35.1%      +0.7 p.p.   35.8%
                                                   Revenues




                                                                                              10
TELECOM ITALIA GROUP


Mobile Revenues: 1Q12 Results at a Glance
Euro mln, Organic Data


                         Total Mobile Revenues
                                                                  Mobile Handsets Revenues Trend – YoY % change

                                                 Normalized (*)
                                                   ~-2.5%


                                     -29
 Total Mobile        1,679          -1.7%          1,650
 Handset
 revenues                         +71.1%




                                                                  Mobile Service Revenues Trend – YoY % change

 Service                           -3.7%
 revenues
                                Normalized (*)
                                  ~-4.5%




(*) Leap year




                                                                                                                 11
TELECOM ITALIA GROUP


Domestic Mobile – Surfing the Data Wave
          Increasing Smartphone Penetration in All Segments

                     Operating Systems on TIM ‘s Network - The Android Growth
 Innovation to the


                                                                                           Smartphones increasingly Service-Driven
   Mass Market
    Bringing




                                                                                                 Data Bundle users and Renewal Rate


                                                                                                                   +1,9X



                                                                                                                                      87%
penetration on




                           Smartphone Penetration on Customer Base              Renewal rate             79%
 smartphone
  Doubling


     CB




                                                                                                Number of Data connections by Device (*)

                                                                                                           +~20%
                                  May 2012 Dealer Convention
                                                                                                                            2.2mln
 Further room for




                                                       Of which >75%                 1.9mln
                                          ~1,3 mln      Smartphones
      growth




                                                                                       Dec’11 Jan’12      Feb’12   Mar’12    Apr’12

                                                                                *   Peak of traffic on the average day of the second week of each month




                                                                                                                                                   12
TELECOM ITALIA GROUP


   LatAm: Revenues and EBITDA 1Q12 YoY Trend
            Euro mln, Organic Data

                                           Revenues                               EBITDA
                                                              % on        27.5%    -1.3p.p.     26.2%
                                                              Revenues
                                           +309 M€
                                            +19.1%
                                                      1,928                       +60 M€
                                                                                  +13.5%
                              1,619                                                            505
                                                                         445
 Brazil



                              1Q11                    1Q12               1Q11                  1Q12

                                                                          34.1%    -2.0 p.p.    32.1%
                                           +174 M€
                                            +24.0%
                                                       901                         +41 M€
                                                                                   +16.6%
                                     727
                                                                                                 289
Argentina                                                                  248




                                 1Q11                  1Q12               1Q11                  1Q12




                                                                                                        13
TELECOM ITALIA GROUP


     Market Leaders In Our Footprint                               (March 2012)

                        Domestic                                   Brazil                                Argentina
                 #1 position - 32.3 mln lines            #2 position - 57.6 mln lines            #2 position - 18.5 mln lines

                                   34.9%                                  26.8%                                     33.6%
Mobile




               #1 position - 14.46 mln accesses                                                #2 position - 4.14 mln accesses

                                                              Tim Brasil acquired
 Fixed                                                    relevant fiber infrastructure
                                  66.2%                                                                              47%
                                                   through the Intelig and AES purchases,
                                                         to further profitably develop
                                                              its mobile business.
                  #1 position - 7.1 mln accesses       AES now offers the opportunity          #2 position - 1.56 mln accesses
                                                        to enter the Fixed BB business

Broadband                         52.7%                                                                              35%




            A Competitive and still Healthy            Successful «Challenger «                Customer base expansion
             Market where TI remains the              strategy and leadership in             across all segments, driven by
                 Leading Operator                     growth . TIM re-gained the             mobile rebranding of Personal
                                                     second position during 2011.           and the successful proposition of
                                                                                                 Arnet on broadband TV
                                                                                                                            14
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on UBB

                  Financial Position and Group Targets

                  Sustainability at TI



                                                         15
TELECOM ITALIA GROUP


  UBB Networks allow TI to further tap growing BB demand:
  Mobile BB is complementary to Fixed BB

         Italian Families - Broadband Penetration                                          Italian Soho & SME - Broadband Penetration
 Families
              23.9        24.3          24.6          24.9          25.2      25.4
   (mln)
% families
         71%
                       66%
                                      61%

                                                  52%
                                                              45%
                                                                           41%

                       32%
         29%                          30%
                                                                  24%        28%
                                                     22%

                                                                  18%
                                                     18%                     16%
                                      7%
                        2%                                                   15%
                                                                  12%
                                                     8%
                                        2%

         2006          2007           2008        2009        2010         2011
                  FBB‐only families            FBB & MBB families
                  MBB‐only families            "No‐BB" families
Source: Between                                                                      Source: <Osservatorio Banda Larga




                                                                                                                                        16
TELECOM ITALIA GROUP
                                                                        2012-2014 Plan

Strengthen the Network for a Technological Leadership

                  Capex Allocation                               UltraBB Roadmap

Network Capex                                                       NGAN Roll-out

                                                            2014
 Customer                                           100 Cities (including all
 Service                Optimization
 & Traffic
                                                   main ones) covered through
 Driven                                              FTTH&Cab Technology

                                                     ~¼ of Housing units
 Network
 Development            Acceleration                 passed with >30 Mb/s
                                                            Speed

 Network                 Decrease
                                                                   Mobile Coverage
 Maintainance



                                                            2014
  Optimize Network Investment to maintain             More than 40% of
  excellent quality in TLC services                population covered by LTE

  Increase the effort in Network Development and
  Innovation to confirm Technological Leadership                                 HSPDA
  and grant the Best Experience on the Net                                      42 Mbps   LTE




                                                                                                17
TELECOM ITALIA GROUP


TI’s Convergent Approach to Fixed and Mobile UBB
                                     The Value of our Core Asset

     Network           Key asset both for fixed and mobile
     Access


                       Huge capital and time already fruitfully invested
                       High Capillarity
                       Strategic asset in the economic , social & regulatory landscape



               Yesterday                         Today: Pervasive Ultra Broadband


                NGN                                            UBB

                                                        Fixed & Mobile Network

           Fixed Network
                                          Super
                                                      NGAN Fttx        HSPA+         LTE
                                        Internet +


                                                                                           18
TELECOM ITALIA GROUP


TI’s 2-step strategy on NGAN                   New Light 
                                               Cabinet
            Step 1: FTTCab     30 - 100 Mbps
                                                             Use of existing
                                                             network
                                                             elements:


                                                            •    Cable ducts
                                                            •    Cabinets
                                                            •    Copper SLL


     (Possible) Step 2: FTTH   100 Mbps – 1 Gbps            Deployment costs > 3x FTTCab

                                                        Use of FTTCab primary
                                                        Network

                                                        New elements
                                                        •Fiber secondary network
                                                        •Fiber deployment in the
                                                        customer’s building
                                                        •New modem in the
                                                        customer’s house

                                                                                 19
TELECOM ITALIA GROUP


   TI Fixed UBB Plan: 2012-2014 and beyond

                2012 - 1H13                                   2014                     within 2020
                       30 cities                               100 cities
                             About 60% cities target in   Driver for NGAN Plan:
                             the North (i.e. Milan,
                             Turin, Genoa); NewCo
                                                            Density of population;
                             Trentino NGN for Trento
                             region
                                                                                            Moving
                                                             Leverage on existing         towards DAE
                             About 20% cities             infrastructure (i.e. ducts        Targets
                             located in the Central       already in place in most
                             part of the country          of 100 targeted cities)
                             (i.e. Rome, Florence)




About 20% cities
located in the South
(i.e.   Naples,    Bari,
Palermo)



                                                                                                        20
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on UBB

                  Financial Position and Group Targets

                  Sustainability at TI



                                                         21
TELECOM ITALIA GROUP


Robust Liquidity Margin and Well-Distributed Debt Maturities
  Euro mln                              Bonds                         Loans (of which long-term rent, financial and operating lease payable € 1,497)                                Drawn bank facility


       € 6.16 bln                                                                                                                                                13,323                 35,884 (*)
Group Liquidity Position                                                                                                                                                                    2,249
            +
       € 7.00 bln
  Undrawn Portion of                                                                                                                                               11,357
  Facility/Committed
            =
      € 13.16 bln
Group Liquidity Margin                                                                                                                     2,765                    1,966

                                                                                                                  2,981                     1,900                                          25,257
                                                                                                                   2,250                     865
                                                                                          3,032
                                                                                           1,768                     731
                                                                 6,067
                                                                   1,999                   1,264

                                                                   2,857
                                         5,237
                                           250                     1,211
                                          3,335
                 2,479                                                                                                                                                                      8,378
                  1,790                    1,652

                   689
              Within 2012                 FY 2013                 FY 2014                 FY 2015                  FY 2016                  FY 2017             Beyond 2017             Total M/L
                                                                                                                                                                                        Term Debt
 (*) € 35,884 mln is the nominal amount of oustanding medium-long term debt by adding IAS adjustments (€ 805 mln) and current liabilities (€ 824 mln), the gross debt figure of € 37,513 mln is reached.
 N.B. Debt maturities are net of € 646 mln (face value) of repurchased own bonds (of which € 354 mln related to bonds due in the next 24 months).


                                                                                                                                                                                                           22
TELECOM ITALIA GROUP



2011-2013 Deleverage Targets Confirmed

   Cash Flow Generation (EBITDA- Capex)                                        Net Financial Position Adjusted**
 Organic Data*
                                                                         Euro Bln                             2012 and 2013
                       >22 Bln €                                          35.9                               targets confirmed
                                                                                        30.4
                                                                                                     ∼27.5
                                                                                                             ∼25
       Latam              ~20%
                                                                                                                          Financial
                                                                             -5.5 Bln € Net Debt                          Discipline




       Domestic           ~80%                                            2007          2011          2012   2013          2014




                       Cum. ‘12-’14                                         New Dividend Policy (as announced on   Feb. 24 2012)




                        *Organic: same perimeter, 2011 FX rates, excluding spectrum licences acquisitions.
                        ** Excluding Latam spectrum licences acquisitions.
                                                                                                                                       23
TELECOM ITALIA GROUP




Agenda


                  Telecom Italia Group Overview

                  1Q12 Results

                  Focus on UBB

                  Financial Position and Group Targets

                  Sustainability at TI



                                                         24
TELECOM ITALIA GROUP


Sustainability at TI: Key Actions and Results

TI is part of all main global and European sustainability indexes

Electricity consumption and Greenhouse Gas emissions have been curbed downwards
(respectively, -6,3% and -6,2% versus 2010)

TI delivers a wide range of Green and Social telecommunications solutions for the
Public Administration and private Customers, improving their environmental footprint
and lifestyle

Relations with Trade Unions are excellent. This is key to deliver agreements which are
considered satisfactory by all involved parties (e.g the one of August 4, 2010)

A wide range of projects aimed at bridging the social digital divide are under way,
sometimes with the involvement of the Public Administration

Telecom Italia is a founding member of a joint auditing project on suppliers' production
sites in developing countries, carried out in partnership with other leading Telecom
operators. As of December 2011, 33 sites were audited involving 155,000 workers

                                                                                 25

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Investor Meetings - Paris - Franco Bernabe' presentation (July, 3 - 4 2012)

  • 1. TELECOM ITALIA GROUP Telecom Italia Group Investor Meetings – Paris, July 3-4 2012 Franco Bernabè – Chairman and Group CEO 0
  • 2. TELECOM ITALIA GROUP Safe Harbour These presentations contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in this presentation and include statements regarding the intent, belief or current expectations of the customer base, estimates regarding future growth in the different business lines and the global business, market share, financial results and other aspects of the activities and situation relating to the Company and the Group. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those projected or implied in the forward looking statements as a result of various factors. Consequently, Telecom Italia S.p.A. makes no representation, whether expressed or implied, as to the conformity of the actual results with those projected in the forward looking statement. Forward-looking information is based on certain key assumptions which we believe to be reasonable as of the date hereof, but forward looking information by its nature involves risks and uncertainties, which are outside our control, and could significantly affect expected results. Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia S.p.A. business or acquisition strategy or planned capital expenditures or to reflect the occurrence of unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities and Exchange Commission. 1
  • 3. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on UBB Financial Position and Group Targets Sustainability at TI 2
  • 4. TELECOM ITALIA GROUP FY2011 Group Key Figures Weight in TI Group Euro mln, Organic Data TI Group Domestic Brazil Argentina FY 11 Δ% yoy FY 11 Δ% yoy FY 11 Δ% yoy FY 11 Δ% yoy 35% Revenues* 29,958 +2.7% 19,033 -4.8% 7,343 +18.2% 3,220 +26.5% EBITDA 12,339 Flat 9,351 -3.9% 1,998 +10.7% 1,035 +24.1% 25% EBITDA-CAPEX 7,467 -0.4% 6,374 -3.7% 708 +20.7% 479 +23.3 % 85% Cash Generation Engine of Growth for the Group for the Group * Revenues based on net contributions 3
  • 5. TELECOM ITALIA GROUP Topline Breakdown Across Core Markets Domestic € Bn Retail Revenues by Technology € Bn Retail Revenues by Customer Segment 16.7 15.8 Mobile Consumer Fixed Business Top Clients Brazil Argentina R$ Bn Total Revenues by Technology AR$ Bn Total Revenues by Technology 17.1 18.5 16.5 0.2% TIM Fiber 14.6 5.5% Intelig Historical Mobile «pure mobile» positioning TIM Mobile Fixed 4
  • 6. TELECOM ITALIA GROUP TI’s Domestic Market: the Growing Importance of Innovation Domestic Retail Revenues Fixed €bn €bn 16.7 • Broadband 15.8 Innovative • Web Contents • ICT (products Innovative and services) Traditional Mobile Traditional €bn • Mobile browsing (Large 7.4 & Small Screen) Innovative • Contents (premium services, donwloads, Traditional games, ringtones, Infotainment) 5
  • 7. TELECOM ITALIA GROUP 2012-14 – TI Strategic Priorities Italy – Proactively Manage for Cash Generation Complete the Deleverage Program Fully Exploit TI Enhance Brazil – Continue the Free Cash Flow Multi -Country Business Expansion Generation Businesses Sustainable Shareholders’ Argentina – Managing Remuneration Growth and Profitability 6
  • 8. TELECOM ITALIA GROUP Telecom Italia Group – FY 2012 and 2012-14 Plan Key Guidance Organic Data* TI Group – FY 2012 Key Guidance Revenues Stable Ebitda Broadly Stable NFP Adj.** ∼ 27.5 € bln Organic Data* TI Group – 2012-14 Plan Key Guidance ** Ebitda-Capex >22 € bln cum ’12-’14 Capex >15 € bln cum ’12-’14 FY 2012: ∼ 27.5 € bln NFP Adj. FY 2013: ∼ 25 € bln 2012-’14 From FY 2014: < 2x Net Debt/Ebitda*** *exchange rates 2011 (R$/€ 2.33; ARS/€5.74), excluding impact from non-organic items ** excluding Latam spectrum licences *** reported figure 7
  • 9. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on UBB Financial Position and Group Targets Sustainability at TI 8
  • 10. TELECOM ITALIA GROUP TI Group Key Results Euro mln, Organic data, % Revenues EBITDA % on 42.0% 40.1% Revenues -1.9 p.p. +373 M€ 7,392 2,951 +15 M€ 2,966 7,019 +5.3% +0.5% 1Q11 1Q12 1Q11 1Q12 Revenues Trend YoY EBITDA-CAPEX % on 29.3% -2.1 p.p. Revenues 27.2% 5.3% 5.0% -43 M€ 3.7% 2,055 -2.1% 2,012 2.1% -0,2% 1Q11 2Q11 3Q11 4Q11 1Q12 1Q11 1Q12 9
  • 11. TELECOM ITALIA GROUP Domestic Results: Trend still improving Euro mln, Organic data, % Total Domestic Revenues Domestic Service Revenues -109 M€ 4,595 -2.4% 4,486 Mobile -1.7% Wireline -2.9% EBITDA EBITDA-Capex % on 49.5% -0.5 p.p. 49.0% -4 M€ Revenues 1,611 -0.2% 1,607 2,274 -78 M€ -3.4% 2,196 % on 35.1% +0.7 p.p. 35.8% Revenues 10
  • 12. TELECOM ITALIA GROUP Mobile Revenues: 1Q12 Results at a Glance Euro mln, Organic Data Total Mobile Revenues Mobile Handsets Revenues Trend – YoY % change Normalized (*) ~-2.5% -29 Total Mobile 1,679 -1.7% 1,650 Handset revenues +71.1% Mobile Service Revenues Trend – YoY % change Service -3.7% revenues Normalized (*) ~-4.5% (*) Leap year 11
  • 13. TELECOM ITALIA GROUP Domestic Mobile – Surfing the Data Wave Increasing Smartphone Penetration in All Segments Operating Systems on TIM ‘s Network - The Android Growth Innovation to the Smartphones increasingly Service-Driven Mass Market Bringing Data Bundle users and Renewal Rate +1,9X 87% penetration on Smartphone Penetration on Customer Base Renewal rate 79% smartphone Doubling CB Number of Data connections by Device (*) +~20% May 2012 Dealer Convention 2.2mln Further room for Of which >75% 1.9mln ~1,3 mln Smartphones growth Dec’11 Jan’12 Feb’12 Mar’12 Apr’12 * Peak of traffic on the average day of the second week of each month 12
  • 14. TELECOM ITALIA GROUP LatAm: Revenues and EBITDA 1Q12 YoY Trend Euro mln, Organic Data Revenues EBITDA % on 27.5% -1.3p.p. 26.2% Revenues +309 M€ +19.1% 1,928 +60 M€ +13.5% 1,619 505 445 Brazil 1Q11 1Q12 1Q11 1Q12 34.1% -2.0 p.p. 32.1% +174 M€ +24.0% 901 +41 M€ +16.6% 727 289 Argentina 248 1Q11 1Q12 1Q11 1Q12 13
  • 15. TELECOM ITALIA GROUP Market Leaders In Our Footprint (March 2012) Domestic Brazil Argentina #1 position - 32.3 mln lines #2 position - 57.6 mln lines #2 position - 18.5 mln lines 34.9% 26.8% 33.6% Mobile #1 position - 14.46 mln accesses #2 position - 4.14 mln accesses Tim Brasil acquired Fixed relevant fiber infrastructure 66.2% 47% through the Intelig and AES purchases, to further profitably develop its mobile business. #1 position - 7.1 mln accesses AES now offers the opportunity #2 position - 1.56 mln accesses to enter the Fixed BB business Broadband 52.7% 35% A Competitive and still Healthy Successful «Challenger « Customer base expansion Market where TI remains the strategy and leadership in across all segments, driven by Leading Operator growth . TIM re-gained the mobile rebranding of Personal second position during 2011. and the successful proposition of Arnet on broadband TV 14
  • 16. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on UBB Financial Position and Group Targets Sustainability at TI 15
  • 17. TELECOM ITALIA GROUP UBB Networks allow TI to further tap growing BB demand: Mobile BB is complementary to Fixed BB Italian Families - Broadband Penetration Italian Soho & SME - Broadband Penetration Families 23.9 24.3 24.6 24.9 25.2 25.4 (mln) % families 71% 66% 61% 52% 45% 41% 32% 29% 30% 24% 28% 22% 18% 18% 16% 7% 2% 15% 12% 8% 2% 2006 2007 2008 2009 2010 2011 FBB‐only families FBB & MBB families MBB‐only families "No‐BB" families Source: Between Source: <Osservatorio Banda Larga 16
  • 18. TELECOM ITALIA GROUP 2012-2014 Plan Strengthen the Network for a Technological Leadership Capex Allocation UltraBB Roadmap Network Capex NGAN Roll-out 2014 Customer 100 Cities (including all Service Optimization & Traffic main ones) covered through Driven FTTH&Cab Technology ~¼ of Housing units Network Development Acceleration passed with >30 Mb/s Speed Network Decrease Mobile Coverage Maintainance 2014 Optimize Network Investment to maintain More than 40% of excellent quality in TLC services population covered by LTE Increase the effort in Network Development and Innovation to confirm Technological Leadership HSPDA and grant the Best Experience on the Net 42 Mbps LTE 17
  • 19. TELECOM ITALIA GROUP TI’s Convergent Approach to Fixed and Mobile UBB The Value of our Core Asset Network Key asset both for fixed and mobile Access Huge capital and time already fruitfully invested High Capillarity Strategic asset in the economic , social & regulatory landscape Yesterday Today: Pervasive Ultra Broadband NGN UBB Fixed & Mobile Network Fixed Network Super NGAN Fttx HSPA+ LTE Internet + 18
  • 20. TELECOM ITALIA GROUP TI’s 2-step strategy on NGAN New Light  Cabinet Step 1: FTTCab 30 - 100 Mbps Use of existing network elements: • Cable ducts • Cabinets • Copper SLL (Possible) Step 2: FTTH 100 Mbps – 1 Gbps Deployment costs > 3x FTTCab Use of FTTCab primary Network New elements •Fiber secondary network •Fiber deployment in the customer’s building •New modem in the customer’s house 19
  • 21. TELECOM ITALIA GROUP TI Fixed UBB Plan: 2012-2014 and beyond 2012 - 1H13 2014 within 2020 30 cities 100 cities About 60% cities target in Driver for NGAN Plan: the North (i.e. Milan, Turin, Genoa); NewCo Density of population; Trentino NGN for Trento region Moving Leverage on existing towards DAE About 20% cities infrastructure (i.e. ducts Targets located in the Central already in place in most part of the country of 100 targeted cities) (i.e. Rome, Florence) About 20% cities located in the South (i.e. Naples, Bari, Palermo) 20
  • 22. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on UBB Financial Position and Group Targets Sustainability at TI 21
  • 23. TELECOM ITALIA GROUP Robust Liquidity Margin and Well-Distributed Debt Maturities Euro mln Bonds Loans (of which long-term rent, financial and operating lease payable € 1,497) Drawn bank facility € 6.16 bln 13,323 35,884 (*) Group Liquidity Position 2,249 + € 7.00 bln Undrawn Portion of 11,357 Facility/Committed = € 13.16 bln Group Liquidity Margin 2,765 1,966 2,981 1,900 25,257 2,250 865 3,032 1,768 731 6,067 1,999 1,264 2,857 5,237 250 1,211 3,335 2,479 8,378 1,790 1,652 689 Within 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 Beyond 2017 Total M/L Term Debt (*) € 35,884 mln is the nominal amount of oustanding medium-long term debt by adding IAS adjustments (€ 805 mln) and current liabilities (€ 824 mln), the gross debt figure of € 37,513 mln is reached. N.B. Debt maturities are net of € 646 mln (face value) of repurchased own bonds (of which € 354 mln related to bonds due in the next 24 months). 22
  • 24. TELECOM ITALIA GROUP 2011-2013 Deleverage Targets Confirmed Cash Flow Generation (EBITDA- Capex) Net Financial Position Adjusted** Organic Data* Euro Bln 2012 and 2013 >22 Bln € 35.9 targets confirmed 30.4 ∼27.5 ∼25 Latam ~20% Financial -5.5 Bln € Net Debt Discipline Domestic ~80% 2007 2011 2012 2013 2014 Cum. ‘12-’14 New Dividend Policy (as announced on Feb. 24 2012) *Organic: same perimeter, 2011 FX rates, excluding spectrum licences acquisitions. ** Excluding Latam spectrum licences acquisitions. 23
  • 25. TELECOM ITALIA GROUP Agenda Telecom Italia Group Overview 1Q12 Results Focus on UBB Financial Position and Group Targets Sustainability at TI 24
  • 26. TELECOM ITALIA GROUP Sustainability at TI: Key Actions and Results TI is part of all main global and European sustainability indexes Electricity consumption and Greenhouse Gas emissions have been curbed downwards (respectively, -6,3% and -6,2% versus 2010) TI delivers a wide range of Green and Social telecommunications solutions for the Public Administration and private Customers, improving their environmental footprint and lifestyle Relations with Trade Unions are excellent. This is key to deliver agreements which are considered satisfactory by all involved parties (e.g the one of August 4, 2010) A wide range of projects aimed at bridging the social digital divide are under way, sometimes with the involvement of the Public Administration Telecom Italia is a founding member of a joint auditing project on suppliers' production sites in developing countries, carried out in partnership with other leading Telecom operators. As of December 2011, 33 sites were audited involving 155,000 workers 25