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Telecom Argentina
Plan 2011-13



FRANCO BERTONE
Safe Harbour
These presentations contain statements that constitute forward-looking statements within the meaning of
the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in
this presentation and include statements regarding the intent, belief or current expectations of the
customer base, estimates regarding future growth in the different business lines and the global business,
market share, financial results and other aspects of the activities and situation relating to the Company
and the Group.
Such forward looking statements are not guarantees of future performance and involve risks and
uncertainties, and actual results may differ materially from those projected or implied in the forward
looking statements as a result of various factors.
Forward-looking information is based on certain key assumptions which we believe to be reasonable as of
the date hereof, but forward looking information by its nature involves risks and uncertainties, which are
outside our control, and could significantly affect expected results.
Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only
as of the date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the
results of any revisions to these forward looking statements which may be made to reflect events and
circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia
S.p.A. business or acquisition strategy or planned capital expenditures or to reflect the occurrence of
unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on
Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities
and Exchange Commission.
Furthermore, the data and information contained in this presentation only refer to Telecom Argentina
group and do not include data from its controlling companies Sofora Telecomunicaciones and Nortel
Inversora; such companies are part of the business unit Argentina that is consolidated in the Telecom Italia
Group.
                   FRANCO BERTONE                                                                       1
Agenda


         Telecom Argentina Group 2010 Results (IFRS)

         Telecom Argentina Plan




            FRANCO BERTONE                             2
2010 Main Results
Euros, in million


                         Reported Revenues                                  Key Highlights

                                     +483M€
                                                          Increasing revenues and customer base in all
     3.000                            +21%       2,820    businesses
     2.500               2,337                            4Q10 revenues growth acceleration
                                                 798
     2.000        4Q     640          +25%                VAS+Data+BB accounting for 35% of revenues
     1.500                                                and growing at a 2x the rate
     1.000        9M     1,697        +19%
                                                 2,022    2010 mobile market leadership with est. 46%
       500                                                of net adds
          0                                               Bundled BB fixed and mobile offer
                         FY09                    FY10     Strong financial position

                                  EBITDA                 Net Financial Position Evolution (+Cash/-Debt)

                                                                                                    231
                                     +126M€      926                                         86
       1.000                          +16%
                          800
          800                                    246
                    4Q    211         +17%
          600                                                                    -185
          400
                    9M                +15%       680                 -430
                          589
          200
              0
                                                            -831
                          FY09                   FY10
                                                            FY06     FY07        FY08        FY09   FY10




                                FRANCO BERTONE                                                             3
Mobile Business
                       Mobile Customers(1)                                                               2010 Highlights
Mln, %
                                                          16.0      16.3       46% of estimated 2010 market net adds ; 1.2%
                                     14.9         15.3
Market                  14.5                                                   market share increase YoY
Share(2)
               12.6                                                            Over 50% market share of smartphones sales
   10.7
                                              30.9%
                                                          31.6%    31.8%       9% ARPU growth YoY
                        30.6%    30.8%
               29.4%                                                           3G devices approaching 10% of base
  28.3%
                                                                               VAS reaching 40% of service revenues (46% increase
                                                                               YoY)
   2007        2008     2009         1Q10         2Q10    3Q10      4Q10       High 30/70 postpaid-prepaid mix

                                 KPI’s                                                         Service Revenues & VAS(1)(3)
                                                                           Pesos, in billion                                                            8.5
                                                                  $ 44                                                                     +24%
                                                                                                                   +17%         6.8
                         $ 41                 $ 41                                             +23%      5.8
        $ 39                                                                                                                                            5.1
                                                                                  4.8
                                                                                                                                4.5         +13%
                                                                                                         4.1         +10%
                                                                    299           3.5          +18%
                                                    222
                                                                                                                                            +46%        3.4
           91          103     125          101              102                                                    +34%        2.3
   85                                                                             1.3          +36%      1.7

        2007            2008                  2009                2010           2007                    2008                  2009             2010
                       MOU            SMS        ARPU (pesos)                                         VAS revenues             Non-VAS revenues
                                                                           VAS includes: SMS, MMS, SMS revenue sharing, Contents, Mobile internet & others
                                                                           Figures are in Argentinean GAAP, with no material difference
                                                                           in terms of growth under IFRS for 2009 and 2010.
                                                                                                               (1) Argentinean Operation only
                                                                                                               (2) Estimated, data not available for 4Q10
                             FRANCO BERTONE                                                                    (3) Net of Intercompany                        4
Fixed Business
                       Fixed & BB Access                                                                    2010 Highlights
Total Lines in market
                                                                                     Lines in services and market share maintain
(In millions)
                 46.6% 46.8% 46.8% 46.9% 46.9%                            46.9%      marginal growth
Market    45.6%
Share(1)                                                                             Regulated revenues participation down 7 p.p. to
          3.92      4.01        4.06      4.06        4.07        4.09     4.11      44%
Fixed
Voice                                                                                Fixed ARBU up 5% despite frozen tariffs
                                                                                     BB revenues reached 30% of fixed business passing
Fixed                    1.21        1.23        1.27       1.33        1.38         voice revenues (net of monthly fee)
                1.03
BB    0.77                                                                           BB ARPU up 14%
                                                                                     BB churn down to 1.4% from 1.8% in FY09
         2007     2008        2009      1Q10        2Q10        3Q10     4Q10e
                                                                                     30% of BB net adds in voice bundled offers
                       BB ARPU & Churn                                                            Fixed Revenues Breakdown
                         2.0%
        1.8%                                1.8%
                                                               1.4%




                                                                76
                                            67
         56              57


        2007           2008               2009                2010
                 ARPU (in Pesos)         CHURN (monthly)                          Figures are in Argentinean GAAP, with no material difference
                                                                                  in terms of growth under IFRS for 2009 and 2010.

                           (1) Estimated, data not available for 4Q10

                              FRANCO BERTONE                                                                                                     5
Agenda


         Telecom Argentina Group 2010 Results (IFRS)

         Telecom Argentina Plan




            FRANCO BERTONE                             6
Latam Market
                                                                   Argentina's Telecoms Market in a Regional Context

                           Service Revenues (Cagr ‘10-’13)




                                                                                              USD GDP per capita (2010)
                                                                                              Fixed BB Penetration
 Mobile Penetration




                                                                                                                                 Pay TV Penetration
                      Venezuela                                                                                      Venezuela                        Venezuela




                                                             Source: Pyramid Research. Residential population only

                                                             FRANCO BERTONE                                                                                       7
Argentina: TLC Competitive Landscape Snapshot
                                              Mobile (1)                                               Broadband                                 Fixed

                                                         2010 M/S                                                 2010 M/S                                2010 M/S
                                                           31.8%                                                   35.3%                                       46.9%
TLC Operators




                                       2010 Penetration(2)                                          2010 Penetration(2)                 2010 Penetration(2)
                                       Argentina 129%                                               Argentina 37%                       Argentina 67%
                                       Latam      97%                                               Latam     23%                       Latam     55%
TLC Access (mln lines)




                                                                        51.4
                                                          47.4
                                            42.8                                                                                 8.6       8.6           8.7            8.7
                               37.8                                                                                       3.9
                                                                                                       3.0      3.4
                                                                                           2.3


                               2007        2008           2009          2010              2007        2008     2009       2010   2007     2008       2009             2010
                         (1)    Does not include trunking subscribers                                                                                    Source: Telecom Argentina
                         (2)    Source: Pyramid Research. Fixed line penetration residential only
                                The Market Share for 4Q is a Company estimate

                                                   FRANCO BERTONE                                                                                                          8
Regulatory Environment
                Fixed Business                                 Mobile Business

 Current Regulatory Framework                    Current Regulatory Framework
   Fixed voice tariffs frozen since Jan 2002       Number Portability by YE 2011
   BB unregulated prices                           Unregulated prices
   Universal Service implemented as                50 MHz frequency cap
   incumbent: no cash contribution required        Limited MVNO participation
   Triple play currently not allowed to Telcos     Universal Service partly contributed with
                                                   shared mobile access infrastructure
 Expectations over the next three years
   Number Portability                            Expectations over the next three years
   Video incorporated into VAS licences            850–1.900MHz spectrum auction with
   Growing interest of federal and local           current frequency cap
   Government in the telecommunications            AWS (Advanced Wireless Service) 1.700 -
   infrastructure                                  2.100Mhz spectrum auction with separate
                                                   frequency cap
                                                   Shift from CPP F2M to mobile termination
                                                   rates




                  FRANCO BERTONE                                                               9
Mobile Business: Main Goals and Action Plan
         Obiettivi Strategici
                        Goals                                                     Outlook (1)
                                                          Mobile Lines
  Consolidate VAS leadership through strong                                                     Cagr ‘10-’13
                                                                                                   +5%
                                                            (Millions)               17.6
           growth in data revenues                                           16.3


    Increase customer base smartphones &                                     2010    2011         2013

               tablet penetration                                                           Cagr ‘10-’13
                                                          ARPU                       50        +12%
                                                     (ARS per month)         44
  Further development of youth segment and
               social networking                                             2010   2011          2013


                   Action Plan                                               Business Model
Upgrade 3G network, capacity, quality and coverage




                                                     + ARPU VAS
                                                                                                         2011-13
      Handset upgrade plan with 3G devices
                                                                         2009-10
       Bundled data + social network plans
 Mobile internet massification through convenient                  <2009
             prepaid packaging offers
Loyalty targeted customer care programs ahead of
             mobile number portability                            +Capture
                                                                                                 + Customer Development
                  (1) Argentinean Operation only


                   FRANCO BERTONE                                                                                    10
Fixed Business: Main Goals and Action Plan
         Obiettivi Strategici
                         Goals                                              Outlook (1)

                                                     Fixed BB Lines                       Cagr ‘10-’13
       Increase BB penetration of existing              (Millions)             1.5
                                                                                             +7%

                 customer base                                         1.4


                                                                       2010    2011         2013
               Develop ICT market
                                                                                      Cagr ‘10-’13
                                                          ARPU                 87        +14%
                                                     (ARS per month)   76

             Introduce video services
                                                                       2010   2011          2013


                   Action Plan                            Internet & Data over Fixed Revenues(1)

 Upgrade local loop capacity to increase bandwidth                     42%

  Introduce VoD, content delivery and Connected             37%
               Home applications

  Migrate from per minute charging to flat pricing

  Develop supplementary service offers on top of
                basic telephony                            2010        2011                              2013

                   (1) Net of Intercompany


                    FRANCO BERTONE                                                                              11
Revenues & Ebitda Outlook
                                                     Revenues per Product & per Business
                       ARS, Bln
                       VAS+data+      35%                  38%
                       ADSL as %
                       of Revenues
                                               >+21%       >17.7                                     >+21%     >17.7
                                     14.6                                               14.6
                                               >+32%                                                 >+24%



                                                                                                     >+12%


 Consolidated


                                           EBITDA                                            Cost Structure
                       ARS, Bln                                    ITX Costs                          Focus on efficiency:
                                                                                             14%
                                                    >5.5           Marketing      25%
                                                                   and sales                             Leaner cost structure
                                     4.8                           Taxes                                 through unified operation
                                                                                               28%
                                                                   Labor Costs   20%                     Lower incidence of ITX
                                                                                                         costs
                                                                   Others              13%
                                                                                         %
                                                                                                         Growth in labor related
                                                                                                         costs
                                  2010          2011                                   2010


                FRANCO BERTONE                                                                                                12
CAPEX Plan
                          Capex (ARS, in billions)                      Key Drivers
        2,5
                                                          Expand backhaul IP deployment to
                                                         improve mobile broadband footprint
                                                  ∼3.2
                      2.6                                and user experience
                                                          Improve mobile coverage to reduce
                                                         domestic roaming cost
                                                          Expand,    secure     and     integrate
                                                         backbone networks and IT platforms.
                                                          Upgrade fixed access network to
                                                         increase bandwith
  Capex as
                                                          Deploy content delivery capabilities
  % of                17%                         18%     Update IT solutions to improve
  Revenues
                                                         customer care, provisioning and
                                                         business operations




*Include SAC Mobile & Internet



                                 FRANCO BERTONE                                                13
Telecom Argentina – Main Takeaways

    Market                        Competitive                                                                  Business
    Growth                        Edge                               Convergence                               Model

    Mobile business         Focus on innovation and             CAPEX & OPEX efficiency gains from   Proven track record of
                            customer care                       integrated operations                sustainable growth in
    Fixed BB
                                                                         Convergence                 revenues, margins and market
                            State -of -the -art                 Convergent view on product
    Mobile BB                                                                                        share
                            infrastructure                      development
    ICT and Data                                                                                     Strong cash flow generation
                            Top-brand recognition
    OTT and Video                                                                                    Reduced FX exposure
                            Fully integrated operation

                                                    Ebitda-Capex Evolution
ARS, Bln


                                                      >5.5
                                                                                                                    Cum’11-13
                                                                                                                      OFCF:
     Ebitda                                                                                                         >7 Bln ARS


                                                         ∼3.2
     Capex




                      FRANCO BERTONE                                                                                                14
Back Up




          FRANCO BERTONE   15
Telecom Italia Conference Call
2010 Results & Plan Update

Telecom Argentina Footprint
                                                                      Telecom Argentina Presence

                                      Population:
                                        18 mln            Fixed: 4.1 mln lines        Strong presence in this region
                                   GDP per capita:
                                        6k $
                                                          BB: 1.4 mln lines           Higher penetration of BB in LIS
                                 Cities with >20k inh.:   Mobile: 11 mln lines        Higher penetration of mobile
        Nord                               96




                                                          High density region
            AMBA                      Population:
                                        9 mln             Most wealthiest region
            Metropolitan Area
             of Buenos Aires       GDP per capita:
                                       13k $              Business segment is mostly in AMBA
                                                          Strong competitive region
    Sud
                                      Population:
                                        14 mln            Fixed: 0.1 mln lines        Increasing coverage
                                   GDP per capita:
                                                          BB: 0.1 mln lines           Expanding network
                                        9k $
                                 Cities with >20k inh.:   Mobile: 6 mln lines         Increasing presence in the region
                                           69




                           FRANCO BERTONE                                                                               16
Telecom Italia Conference Call
2010 Results & Plan Update

Telecom Argentina – Shareholders Structure
                     Shareholders Structure – ex ante                                                        Shareholders Structure – ex post
          2,5


                                                                          Werthein de                                                               Werthein de
                   Telecom Italia                  Telecom Italia                                        Telecom Italia     Telecom Italia
                                                                      Argentina Inversiones                                                     Argentina Inversiones
                    International                       Spa                                               International          Spa
                                                                               S.L                                                                       S.L
                                25.5 %                      32.5%                  42.0%                         25.5 %              32.5%                   42.0%
              58.0%                                                                                    58.0%
                                                                                                                            Sofora Telecomunicaciones
                                              Sofora Telecomunicaciones S.A.
                                                                                                                                        S.A.
                                                              100%                                                                      100%
                           67.79% (1)                                                                          67.79% (1)
                                                  Nortel Common Stock                                                       Nortel Common Stock           TII 8% of
                           51.04% (2)                                                                          51.04% (2)                                 Nortel
        Nortel                                                                                     Nortel                                                 Preferred B
      Inversora            32.21% (1)                                                            Inversora     32.21% (1)
                                                  Preferred A & B Shares                                                    Preferred A & B Shares
                           48.96% (2)                                                                          48.96% (2)

 54.74%                                                                                       54.74%
                             ~41%                                                                               ~41%
                                                  Public                                                                    Public
      Telecom                                                                                    Telecom
      Argentina               ~4%                                                                Argentina      ~4%
                                                  Employees                                                                 Employees
 99.99%                                                                                       99.99%
      Telecom                                                                                    Telecom
      Personal                                                                                   Personal
 67.50%                                                    TI Economic Interest               67.50%                                    TI Economic Interest
     Nucleo                                                                                       Nucleo
   (Paraguay)                                                  in TA: ∼16.2%                    (Paraguay)                                  in TA: ∼18.3%


(1)   % of capital ownership; (2) % economic interest;
                                                                                                               as of 24 January 2011

                                            FRANCO BERTONE                                                                                                         17

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FY 2010 Results & Plan - F. Bertone

  • 2. Safe Harbour These presentations contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in this presentation and include statements regarding the intent, belief or current expectations of the customer base, estimates regarding future growth in the different business lines and the global business, market share, financial results and other aspects of the activities and situation relating to the Company and the Group. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those projected or implied in the forward looking statements as a result of various factors. Forward-looking information is based on certain key assumptions which we believe to be reasonable as of the date hereof, but forward looking information by its nature involves risks and uncertainties, which are outside our control, and could significantly affect expected results. Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia S.p.A. business or acquisition strategy or planned capital expenditures or to reflect the occurrence of unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities and Exchange Commission. Furthermore, the data and information contained in this presentation only refer to Telecom Argentina group and do not include data from its controlling companies Sofora Telecomunicaciones and Nortel Inversora; such companies are part of the business unit Argentina that is consolidated in the Telecom Italia Group. FRANCO BERTONE 1
  • 3. Agenda Telecom Argentina Group 2010 Results (IFRS) Telecom Argentina Plan FRANCO BERTONE 2
  • 4. 2010 Main Results Euros, in million Reported Revenues Key Highlights +483M€ Increasing revenues and customer base in all 3.000 +21% 2,820 businesses 2.500 2,337 4Q10 revenues growth acceleration 798 2.000 4Q 640 +25% VAS+Data+BB accounting for 35% of revenues 1.500 and growing at a 2x the rate 1.000 9M 1,697 +19% 2,022 2010 mobile market leadership with est. 46% 500 of net adds 0 Bundled BB fixed and mobile offer FY09 FY10 Strong financial position EBITDA Net Financial Position Evolution (+Cash/-Debt) 231 +126M€ 926 86 1.000 +16% 800 800 246 4Q 211 +17% 600 -185 400 9M +15% 680 -430 589 200 0 -831 FY09 FY10 FY06 FY07 FY08 FY09 FY10 FRANCO BERTONE 3
  • 5. Mobile Business Mobile Customers(1) 2010 Highlights Mln, % 16.0 16.3 46% of estimated 2010 market net adds ; 1.2% 14.9 15.3 Market 14.5 market share increase YoY Share(2) 12.6 Over 50% market share of smartphones sales 10.7 30.9% 31.6% 31.8% 9% ARPU growth YoY 30.6% 30.8% 29.4% 3G devices approaching 10% of base 28.3% VAS reaching 40% of service revenues (46% increase YoY) 2007 2008 2009 1Q10 2Q10 3Q10 4Q10 High 30/70 postpaid-prepaid mix KPI’s Service Revenues & VAS(1)(3) Pesos, in billion 8.5 $ 44 +24% +17% 6.8 $ 41 $ 41 +23% 5.8 $ 39 5.1 4.8 4.5 +13% 4.1 +10% 299 3.5 +18% 222 +46% 3.4 91 103 125 101 102 +34% 2.3 85 1.3 +36% 1.7 2007 2008 2009 2010 2007 2008 2009 2010 MOU SMS ARPU (pesos) VAS revenues Non-VAS revenues VAS includes: SMS, MMS, SMS revenue sharing, Contents, Mobile internet & others Figures are in Argentinean GAAP, with no material difference in terms of growth under IFRS for 2009 and 2010. (1) Argentinean Operation only (2) Estimated, data not available for 4Q10 FRANCO BERTONE (3) Net of Intercompany 4
  • 6. Fixed Business Fixed & BB Access 2010 Highlights Total Lines in market Lines in services and market share maintain (In millions) 46.6% 46.8% 46.8% 46.9% 46.9% 46.9% marginal growth Market 45.6% Share(1) Regulated revenues participation down 7 p.p. to 3.92 4.01 4.06 4.06 4.07 4.09 4.11 44% Fixed Voice Fixed ARBU up 5% despite frozen tariffs BB revenues reached 30% of fixed business passing Fixed 1.21 1.23 1.27 1.33 1.38 voice revenues (net of monthly fee) 1.03 BB 0.77 BB ARPU up 14% BB churn down to 1.4% from 1.8% in FY09 2007 2008 2009 1Q10 2Q10 3Q10 4Q10e 30% of BB net adds in voice bundled offers BB ARPU & Churn Fixed Revenues Breakdown 2.0% 1.8% 1.8% 1.4% 76 67 56 57 2007 2008 2009 2010 ARPU (in Pesos) CHURN (monthly) Figures are in Argentinean GAAP, with no material difference in terms of growth under IFRS for 2009 and 2010. (1) Estimated, data not available for 4Q10 FRANCO BERTONE 5
  • 7. Agenda Telecom Argentina Group 2010 Results (IFRS) Telecom Argentina Plan FRANCO BERTONE 6
  • 8. Latam Market Argentina's Telecoms Market in a Regional Context Service Revenues (Cagr ‘10-’13) USD GDP per capita (2010) Fixed BB Penetration Mobile Penetration Pay TV Penetration Venezuela Venezuela Venezuela Source: Pyramid Research. Residential population only FRANCO BERTONE 7
  • 9. Argentina: TLC Competitive Landscape Snapshot Mobile (1) Broadband Fixed 2010 M/S 2010 M/S 2010 M/S 31.8% 35.3% 46.9% TLC Operators 2010 Penetration(2) 2010 Penetration(2) 2010 Penetration(2) Argentina 129% Argentina 37% Argentina 67% Latam 97% Latam 23% Latam 55% TLC Access (mln lines) 51.4 47.4 42.8 8.6 8.6 8.7 8.7 37.8 3.9 3.0 3.4 2.3 2007 2008 2009 2010 2007 2008 2009 2010 2007 2008 2009 2010 (1) Does not include trunking subscribers Source: Telecom Argentina (2) Source: Pyramid Research. Fixed line penetration residential only The Market Share for 4Q is a Company estimate FRANCO BERTONE 8
  • 10. Regulatory Environment Fixed Business Mobile Business Current Regulatory Framework Current Regulatory Framework Fixed voice tariffs frozen since Jan 2002 Number Portability by YE 2011 BB unregulated prices Unregulated prices Universal Service implemented as 50 MHz frequency cap incumbent: no cash contribution required Limited MVNO participation Triple play currently not allowed to Telcos Universal Service partly contributed with shared mobile access infrastructure Expectations over the next three years Number Portability Expectations over the next three years Video incorporated into VAS licences 850–1.900MHz spectrum auction with Growing interest of federal and local current frequency cap Government in the telecommunications AWS (Advanced Wireless Service) 1.700 - infrastructure 2.100Mhz spectrum auction with separate frequency cap Shift from CPP F2M to mobile termination rates FRANCO BERTONE 9
  • 11. Mobile Business: Main Goals and Action Plan Obiettivi Strategici Goals Outlook (1) Mobile Lines Consolidate VAS leadership through strong Cagr ‘10-’13 +5% (Millions) 17.6 growth in data revenues 16.3 Increase customer base smartphones & 2010 2011 2013 tablet penetration Cagr ‘10-’13 ARPU 50 +12% (ARS per month) 44 Further development of youth segment and social networking 2010 2011 2013 Action Plan Business Model Upgrade 3G network, capacity, quality and coverage + ARPU VAS 2011-13 Handset upgrade plan with 3G devices 2009-10 Bundled data + social network plans Mobile internet massification through convenient <2009 prepaid packaging offers Loyalty targeted customer care programs ahead of mobile number portability +Capture + Customer Development (1) Argentinean Operation only FRANCO BERTONE 10
  • 12. Fixed Business: Main Goals and Action Plan Obiettivi Strategici Goals Outlook (1) Fixed BB Lines Cagr ‘10-’13 Increase BB penetration of existing (Millions) 1.5 +7% customer base 1.4 2010 2011 2013 Develop ICT market Cagr ‘10-’13 ARPU 87 +14% (ARS per month) 76 Introduce video services 2010 2011 2013 Action Plan Internet & Data over Fixed Revenues(1) Upgrade local loop capacity to increase bandwidth 42% Introduce VoD, content delivery and Connected 37% Home applications Migrate from per minute charging to flat pricing Develop supplementary service offers on top of basic telephony 2010 2011 2013 (1) Net of Intercompany FRANCO BERTONE 11
  • 13. Revenues & Ebitda Outlook Revenues per Product & per Business ARS, Bln VAS+data+ 35% 38% ADSL as % of Revenues >+21% >17.7 >+21% >17.7 14.6 14.6 >+32% >+24% >+12% Consolidated EBITDA Cost Structure ARS, Bln ITX Costs Focus on efficiency: 14% >5.5 Marketing 25% and sales Leaner cost structure 4.8 Taxes through unified operation 28% Labor Costs 20% Lower incidence of ITX costs Others 13% % Growth in labor related costs 2010 2011 2010 FRANCO BERTONE 12
  • 14. CAPEX Plan Capex (ARS, in billions) Key Drivers 2,5 Expand backhaul IP deployment to improve mobile broadband footprint ∼3.2 2.6 and user experience Improve mobile coverage to reduce domestic roaming cost Expand, secure and integrate backbone networks and IT platforms. Upgrade fixed access network to increase bandwith Capex as Deploy content delivery capabilities % of 17% 18% Update IT solutions to improve Revenues customer care, provisioning and business operations *Include SAC Mobile & Internet FRANCO BERTONE 13
  • 15. Telecom Argentina – Main Takeaways Market Competitive Business Growth Edge Convergence Model Mobile business Focus on innovation and CAPEX & OPEX efficiency gains from Proven track record of customer care integrated operations sustainable growth in Fixed BB Convergence revenues, margins and market State -of -the -art Convergent view on product Mobile BB share infrastructure development ICT and Data Strong cash flow generation Top-brand recognition OTT and Video Reduced FX exposure Fully integrated operation Ebitda-Capex Evolution ARS, Bln >5.5 Cum’11-13 OFCF: Ebitda >7 Bln ARS ∼3.2 Capex FRANCO BERTONE 14
  • 16. Back Up FRANCO BERTONE 15
  • 17. Telecom Italia Conference Call 2010 Results & Plan Update Telecom Argentina Footprint Telecom Argentina Presence Population: 18 mln Fixed: 4.1 mln lines Strong presence in this region GDP per capita: 6k $ BB: 1.4 mln lines Higher penetration of BB in LIS Cities with >20k inh.: Mobile: 11 mln lines Higher penetration of mobile Nord 96 High density region AMBA Population: 9 mln Most wealthiest region Metropolitan Area of Buenos Aires GDP per capita: 13k $ Business segment is mostly in AMBA Strong competitive region Sud Population: 14 mln Fixed: 0.1 mln lines Increasing coverage GDP per capita: BB: 0.1 mln lines Expanding network 9k $ Cities with >20k inh.: Mobile: 6 mln lines Increasing presence in the region 69 FRANCO BERTONE 16
  • 18. Telecom Italia Conference Call 2010 Results & Plan Update Telecom Argentina – Shareholders Structure Shareholders Structure – ex ante Shareholders Structure – ex post 2,5 Werthein de Werthein de Telecom Italia Telecom Italia Telecom Italia Telecom Italia Argentina Inversiones Argentina Inversiones International Spa International Spa S.L S.L 25.5 % 32.5% 42.0% 25.5 % 32.5% 42.0% 58.0% 58.0% Sofora Telecomunicaciones Sofora Telecomunicaciones S.A. S.A. 100% 100% 67.79% (1) 67.79% (1) Nortel Common Stock Nortel Common Stock TII 8% of 51.04% (2) 51.04% (2) Nortel Nortel Nortel Preferred B Inversora 32.21% (1) Inversora 32.21% (1) Preferred A & B Shares Preferred A & B Shares 48.96% (2) 48.96% (2) 54.74% 54.74% ~41% ~41% Public Public Telecom Telecom Argentina ~4% Argentina ~4% Employees Employees 99.99% 99.99% Telecom Telecom Personal Personal 67.50% TI Economic Interest 67.50% TI Economic Interest Nucleo Nucleo (Paraguay) in TA: ∼16.2% (Paraguay) in TA: ∼18.3% (1) % of capital ownership; (2) % economic interest; as of 24 January 2011 FRANCO BERTONE 17