SlideShare uma empresa Scribd logo
1 de 4
Organizational communication is the sending and receiving of messages
among interrelated individuals within a particular environment or setting to
achieve individual and common goals. Individuals in organizations transmit
messages through face-to face, written, and mediated channels.
Organizational communication largely focuses on building relationships, or
repeated interpersonal interactions, with internal organizational members
and interested external publics.
Types of Communication.
1.UPWARD COMMUNICATION
The one which goes up the official hierarchy,
from the lower to the higher level in the
organization. Information go from the
subordinates to the superiors. It is mostly used
for sending information associated with the
proposals system, employees’ opinion, work
insight, attitudes and problems of the
employees. It is important to secure the
freedom of communicating (undisturbed
information flow) since the main drawback of
the upward communication is message
filtering.
2. DOWNWARD COMMUNICATION
This flows from the higher to the lower
levels in the organization. It is
characteristic for giving orders,
broadening of ideas and
communicational knowledge. It takes up
a lot of time, but its most common
problem is the loss or denying of
information on the path through the
chain of command; very often there is
misunderstanding of the directions,
therefore a backward connection has to
be established in order to confirm the
transmission of correct and full
information.
CONCLUSION
Greater attention should be paid to the communication as the
element of
organisational behaviour because of the growing changes within
organisations
which face the leadership with new challenges and opportunities for
testing the
different organizational behaviour concept modes. By identifying
the level of
communication satisfaction within the organisation we get an
insight into
organisational forces, but simultaneously also get an insight into
weak points in
the area of communication within the organisation. We can also use
them as the
basis for making important business decisions within the
organisation.

Mais conteúdo relacionado

Mais procurados

Communication channels
Communication channelsCommunication channels
Communication channelsShivam Jhajj
 
Communication Network
Communication NetworkCommunication Network
Communication NetworkAijaz Aryan
 
2 Channels of Communication
2 Channels of Communication2 Channels of Communication
2 Channels of CommunicationAnjali Sharma
 
The Use Of Communication Technology For Organizational Communication
The Use Of Communication Technology For Organizational CommunicationThe Use Of Communication Technology For Organizational Communication
The Use Of Communication Technology For Organizational CommunicationD.J.Mann
 
Channels of communication
Channels of communicationChannels of communication
Channels of communicationStudent
 
Organizational Communication (Key Distinctions)
Organizational Communication (Key Distinctions)Organizational Communication (Key Distinctions)
Organizational Communication (Key Distinctions)Mira Magnaye
 
channel (network) of communication
 channel (network) of communication channel (network) of communication
channel (network) of communicationkamlesh p joshi
 
Communication skills week 4
Communication skills week 4Communication skills week 4
Communication skills week 4Wardah Azhar
 
Limitation on downward communication
Limitation on downward communicationLimitation on downward communication
Limitation on downward communicationashlei Richards
 
Chapter 11 Summary
Chapter 11 SummaryChapter 11 Summary
Chapter 11 Summaryajithsrc
 
Problems Of Downward Communication
Problems Of Downward CommunicationProblems Of Downward Communication
Problems Of Downward CommunicationAamir Wali
 
Upward & downward communication
Upward & downward communicationUpward & downward communication
Upward & downward communicationshariful islam
 
Communication in public administration
Communication in public administrationCommunication in public administration
Communication in public administrationYammie Daud
 
16) provide examples of types of upward
16) provide examples of types of upward16) provide examples of types of upward
16) provide examples of types of upwardkieran122
 
Organizational Communication. Trevor Alston's slides and 8 references
Organizational Communication. Trevor Alston's slides and 8 referencesOrganizational Communication. Trevor Alston's slides and 8 references
Organizational Communication. Trevor Alston's slides and 8 referencestrev2727
 
Formal communication in an organization
Formal communication in an organizationFormal communication in an organization
Formal communication in an organizationMohit Shukla
 

Mais procurados (20)

Communication channels
Communication channelsCommunication channels
Communication channels
 
Communication Network
Communication NetworkCommunication Network
Communication Network
 
2 Channels of Communication
2 Channels of Communication2 Channels of Communication
2 Channels of Communication
 
Communication flow
Communication flowCommunication flow
Communication flow
 
The Use Of Communication Technology For Organizational Communication
The Use Of Communication Technology For Organizational CommunicationThe Use Of Communication Technology For Organizational Communication
The Use Of Communication Technology For Organizational Communication
 
Business communication
Business communicationBusiness communication
Business communication
 
Channels of communication
Channels of communicationChannels of communication
Channels of communication
 
Flow of communication
Flow of communicationFlow of communication
Flow of communication
 
Organizational Communication (Key Distinctions)
Organizational Communication (Key Distinctions)Organizational Communication (Key Distinctions)
Organizational Communication (Key Distinctions)
 
channel (network) of communication
 channel (network) of communication channel (network) of communication
channel (network) of communication
 
Communication skills week 4
Communication skills week 4Communication skills week 4
Communication skills week 4
 
Formal communication
Formal communication Formal communication
Formal communication
 
Limitation on downward communication
Limitation on downward communicationLimitation on downward communication
Limitation on downward communication
 
Chapter 11 Summary
Chapter 11 SummaryChapter 11 Summary
Chapter 11 Summary
 
Problems Of Downward Communication
Problems Of Downward CommunicationProblems Of Downward Communication
Problems Of Downward Communication
 
Upward & downward communication
Upward & downward communicationUpward & downward communication
Upward & downward communication
 
Communication in public administration
Communication in public administrationCommunication in public administration
Communication in public administration
 
16) provide examples of types of upward
16) provide examples of types of upward16) provide examples of types of upward
16) provide examples of types of upward
 
Organizational Communication. Trevor Alston's slides and 8 references
Organizational Communication. Trevor Alston's slides and 8 referencesOrganizational Communication. Trevor Alston's slides and 8 references
Organizational Communication. Trevor Alston's slides and 8 references
 
Formal communication in an organization
Formal communication in an organizationFormal communication in an organization
Formal communication in an organization
 

Semelhante a Organizational communication

POM_COMMUNICATION IN ORGANISATION
POM_COMMUNICATION IN ORGANISATIONPOM_COMMUNICATION IN ORGANISATION
POM_COMMUNICATION IN ORGANISATIONBiswajit Ghosh
 
The office grapevine & management communication
The office grapevine & management communicationThe office grapevine & management communication
The office grapevine & management communicationBablu Chakma
 
Communication network of the organisation
Communication network of the organisationCommunication network of the organisation
Communication network of the organisationDattatreya Reddy Peram
 
5. communication in organisations
5. communication in organisations5. communication in organisations
5. communication in organisationsTatenda Chityori
 
Reflections on Organisational Communication
Reflections on Organisational CommunicationReflections on Organisational Communication
Reflections on Organisational Communicationtchagutah
 
COMMUNICATION.pdf
COMMUNICATION.pdfCOMMUNICATION.pdf
COMMUNICATION.pdfsanthosh77
 
Communication in Public Organization
Communication in Public OrganizationCommunication in Public Organization
Communication in Public OrganizationHAFIZUDIN YAHAYA
 
Clasification of Communication Topic 4.pptx
Clasification of Communication Topic 4.pptxClasification of Communication Topic 4.pptx
Clasification of Communication Topic 4.pptxFranciKaySichu
 
OB communication ptt
OB communication pttOB communication ptt
OB communication pttAbdul Hameed
 
Communication
CommunicationCommunication
Communicationtdkr
 
Chapter 1 MGT 269
Chapter 1 MGT 269 Chapter 1 MGT 269
Chapter 1 MGT 269 Shadina Shah
 
Report Presentation on Human Behavior in Organization on Communication
Report Presentation on Human Behavior in Organization on CommunicationReport Presentation on Human Behavior in Organization on Communication
Report Presentation on Human Behavior in Organization on CommunicationFilo Tubo
 
5.formal channel(network) of communication
5.formal channel(network) of communication5.formal channel(network) of communication
5.formal channel(network) of communicationkamlesh p joshi
 
Unit 1 Introduction to Communication.pdf
Unit 1 Introduction to Communication.pdfUnit 1 Introduction to Communication.pdf
Unit 1 Introduction to Communication.pdfAbbieNunez
 
Business communication chap i
Business communication chap iBusiness communication chap i
Business communication chap iReena Nath
 
177900 633758259289737500
177900 633758259289737500177900 633758259289737500
177900 633758259289737500Riju Nair
 

Semelhante a Organizational communication (20)

POM_COMMUNICATION IN ORGANISATION
POM_COMMUNICATION IN ORGANISATIONPOM_COMMUNICATION IN ORGANISATION
POM_COMMUNICATION IN ORGANISATION
 
The office grapevine & management communication
The office grapevine & management communicationThe office grapevine & management communication
The office grapevine & management communication
 
Communication network of the organisation
Communication network of the organisationCommunication network of the organisation
Communication network of the organisation
 
5. communication in organisations
5. communication in organisations5. communication in organisations
5. communication in organisations
 
Reflections on Organisational Communication
Reflections on Organisational CommunicationReflections on Organisational Communication
Reflections on Organisational Communication
 
COMMUNICATION.pdf
COMMUNICATION.pdfCOMMUNICATION.pdf
COMMUNICATION.pdf
 
C&n
C&nC&n
C&n
 
Communication in Public Organization
Communication in Public OrganizationCommunication in Public Organization
Communication in Public Organization
 
Clasification of Communication Topic 4.pptx
Clasification of Communication Topic 4.pptxClasification of Communication Topic 4.pptx
Clasification of Communication Topic 4.pptx
 
The process of communication
The process of communicationThe process of communication
The process of communication
 
OB communication ptt
OB communication pttOB communication ptt
OB communication ptt
 
BCA UNIT 2.pptx
BCA UNIT 2.pptxBCA UNIT 2.pptx
BCA UNIT 2.pptx
 
Communication
CommunicationCommunication
Communication
 
Chapter 1 MGT 269
Chapter 1 MGT 269 Chapter 1 MGT 269
Chapter 1 MGT 269
 
Report Presentation on Human Behavior in Organization on Communication
Report Presentation on Human Behavior in Organization on CommunicationReport Presentation on Human Behavior in Organization on Communication
Report Presentation on Human Behavior in Organization on Communication
 
5.formal channel(network) of communication
5.formal channel(network) of communication5.formal channel(network) of communication
5.formal channel(network) of communication
 
Unit 1 Introduction to Communication.pdf
Unit 1 Introduction to Communication.pdfUnit 1 Introduction to Communication.pdf
Unit 1 Introduction to Communication.pdf
 
Business communication chap i
Business communication chap iBusiness communication chap i
Business communication chap i
 
177900 633758259289737500
177900 633758259289737500177900 633758259289737500
177900 633758259289737500
 
COMMUNICATION
COMMUNICATIONCOMMUNICATION
COMMUNICATION
 

Mais de Tej Kiran

Transactional Analysis and Communction
Transactional Analysis and CommunctionTransactional Analysis and Communction
Transactional Analysis and CommunctionTej Kiran
 
Leadership and group
Leadership and groupLeadership and group
Leadership and groupTej Kiran
 
Internal and external
Internal   and   externalInternal   and   external
Internal and externalTej Kiran
 
Barriers in communication
Barriers in communicationBarriers in communication
Barriers in communicationTej Kiran
 
communtication
 communtication communtication
communticationTej Kiran
 
Partnership accounts
Partnership accountsPartnership accounts
Partnership accountsTej Kiran
 
Basics of company accounts and issue of shares
Basics of company accounts and issue of sharesBasics of company accounts and issue of shares
Basics of company accounts and issue of sharesTej Kiran
 
Amalgamation and absorption
Amalgamation and absorptionAmalgamation and absorption
Amalgamation and absorptionTej Kiran
 
Cash flow statement
Cash flow statementCash flow statement
Cash flow statementTej Kiran
 
Water resources in india
Water resources in indiaWater resources in india
Water resources in indiaTej Kiran
 
Role of govt in environment
Role of govt in environmentRole of govt in environment
Role of govt in environmentTej Kiran
 
Population growth & its effect on environment
Population growth & its effect on environmentPopulation growth & its effect on environment
Population growth & its effect on environmentTej Kiran
 
Noise pollution
Noise pollutionNoise pollution
Noise pollutionTej Kiran
 
Natural resources
Natural resourcesNatural resources
Natural resourcesTej Kiran
 
Environmental activism
Environmental activismEnvironmental activism
Environmental activismTej Kiran
 
Energy resources & types
Energy resources & typesEnergy resources & types
Energy resources & typesTej Kiran
 

Mais de Tej Kiran (20)

Transactional Analysis and Communction
Transactional Analysis and CommunctionTransactional Analysis and Communction
Transactional Analysis and Communction
 
Leadership
LeadershipLeadership
Leadership
 
Leadership and group
Leadership and groupLeadership and group
Leadership and group
 
Leadership
Leadership Leadership
Leadership
 
Internal and external
Internal   and   externalInternal   and   external
Internal and external
 
Barriers in communication
Barriers in communicationBarriers in communication
Barriers in communication
 
communtication
 communtication communtication
communtication
 
Partnership accounts
Partnership accountsPartnership accounts
Partnership accounts
 
Basics of company accounts and issue of shares
Basics of company accounts and issue of sharesBasics of company accounts and issue of shares
Basics of company accounts and issue of shares
 
Amalgamation and absorption
Amalgamation and absorptionAmalgamation and absorption
Amalgamation and absorption
 
Cash flow statement
Cash flow statementCash flow statement
Cash flow statement
 
Water resources in india
Water resources in indiaWater resources in india
Water resources in india
 
Solid waste
Solid wasteSolid waste
Solid waste
 
Role of govt in environment
Role of govt in environmentRole of govt in environment
Role of govt in environment
 
Population growth & its effect on environment
Population growth & its effect on environmentPopulation growth & its effect on environment
Population growth & its effect on environment
 
Noise pollution
Noise pollutionNoise pollution
Noise pollution
 
Natural resources
Natural resourcesNatural resources
Natural resources
 
Iso
IsoIso
Iso
 
Environmental activism
Environmental activismEnvironmental activism
Environmental activism
 
Energy resources & types
Energy resources & typesEnergy resources & types
Energy resources & types
 

Último

LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sectorthomas851723
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdffillmonipdc
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingGiuseppe De Simone
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Giuseppe De Simone
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skillskristinalimarenko7
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingCIToolkit
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchRashtriya Kisan Manch
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证jdkhjh
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionCIToolkit
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Reviewthomas851723
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramCIToolkit
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insightWayne Abrahams
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineeringthomas851723
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsCIToolkit
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentationmintusiprd
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...CIToolkit
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsCIToolkit
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)jennyeacort
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixCIToolkit
 

Último (20)

LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sector
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdf
 
Shaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful ThinkingShaping Organizational Culture Beyond Wishful Thinking
Shaping Organizational Culture Beyond Wishful Thinking
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
 
Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skills
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem Resolution
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Review
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insight
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineering
 
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Servicesauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield Metrics
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentation
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
 

Organizational communication

  • 1. Organizational communication is the sending and receiving of messages among interrelated individuals within a particular environment or setting to achieve individual and common goals. Individuals in organizations transmit messages through face-to face, written, and mediated channels. Organizational communication largely focuses on building relationships, or repeated interpersonal interactions, with internal organizational members and interested external publics.
  • 2. Types of Communication. 1.UPWARD COMMUNICATION The one which goes up the official hierarchy, from the lower to the higher level in the organization. Information go from the subordinates to the superiors. It is mostly used for sending information associated with the proposals system, employees’ opinion, work insight, attitudes and problems of the employees. It is important to secure the freedom of communicating (undisturbed information flow) since the main drawback of the upward communication is message filtering.
  • 3. 2. DOWNWARD COMMUNICATION This flows from the higher to the lower levels in the organization. It is characteristic for giving orders, broadening of ideas and communicational knowledge. It takes up a lot of time, but its most common problem is the loss or denying of information on the path through the chain of command; very often there is misunderstanding of the directions, therefore a backward connection has to be established in order to confirm the transmission of correct and full information.
  • 4. CONCLUSION Greater attention should be paid to the communication as the element of organisational behaviour because of the growing changes within organisations which face the leadership with new challenges and opportunities for testing the different organizational behaviour concept modes. By identifying the level of communication satisfaction within the organisation we get an insight into organisational forces, but simultaneously also get an insight into weak points in the area of communication within the organisation. We can also use them as the basis for making important business decisions within the organisation.