What’s Your Leadership IQ?

MF
Half-day Tutorials
5/5/2014 8:30:00 AM
What’s Your Leadership IQ?
Presented by:
Jennifer Bonine
tap|QA, Inc.
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888-268-8770 ∙ 904-278-0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com

Jennifer Bonine
tap|QA, Inc.
Jennifer Bonine is a VP of global delivery and solutions for tap|QA Inc., a global company
that specializes in strategic solutions for businesses. Jennifer began her career in
consulting, implementing large ERP solutions. She has held executive level positions
leading development, quality assurance and testing, organizational development, and
process improvement teams for Fortune 500 companies in several domains. In a recent
engagement for one of the world’s largest technology companies, Jennifer served as a
strategy executive and in corporate marketing for the C-Suite. In her career, she has had
several opportunities to build global teams from the ground up and has been fortunate to
see how many of the world’s top companies operate from the C-Suite viewpoint.

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© The Insights Group Ltd, 2009. All rights reserved.
© The Insights Group Ltd, 2009. All rights reserved
Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.
Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.
.
What’s Your Leadership IQ?
Beginning the Journey
Facilitated By:
Jennifer Bonine
Logistics for
the day .
• Training starts at 8:30 am
• Break between 9:15 and 9:45 am
• Plan to end at 12

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Ground Rules
• Cell phones to vibrate
• Open minds
• Listen
• Contribute to session will get more out of it
– Participation is key
• Be present
• This is for you soak it in
Agenda for Session
• I’ll talk
• Then you’ll talk
• We will all move around and do some activities
• Then I’ll talk some more
• You’ll talk some more
• We all leave with a better understand yourselves
as leaders and how to have maximum impact as
a leader leveraging strengths in your teams

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Speed Chat
• Take a card
• Get to as many people in the room as you
can and write their responses down on
your card
• Ask your question then make sure you
give your response to that person’s
question
Leadership IQ
• Focuses on improving personal, interpersonal and team
effectiveness
• Improves sales effectiveness, leadership , and team dynamics
– Proven to increase effectiveness and reduce time to implement
solutions : Software and solutions
– Sales teams
– Healthcare
• Provides a simple framework and common language
– Verbal and Visual
• Developed specifically for the work environment
• “Next Generation” system based on the work of Carl Jung

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Sure glad the hole
isn’’’’t at our end.
What Do You Think?
Harvard Business Review 2002
What percentage of business issues are due
to the lack of inter-personal communication
skills not the competencies of the parties?
87%

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The Steps to
Personal Effectiveness
Step 1
Explore and
discover more
about yourself
Step 2
Learn how to recognize
and appreciate others’
differences
Step 3
Learn how to adapt your
behaviour to interact
more effectively with
others
Step 4
Take action and
put your learning
into practice
Page 4
“All our knowledge has its
origins in perceptions.”
Leonardo da Vinci
Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3

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Perception
You will see
the world
differently
from the way
other people
see it.
Page 7
© The Insights Group Ltd, 2009. All rights reserved. nsights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.

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INTR 4.2
Perception
Perception
News Flash: Cmabrigde Uinervtisy Rscheearch
Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it
deosn't mttaer in waht oredr the ltteers in a wrod are, the
olny iprmoetnt tihng is taht the frist and lsat ltteer be at the
rghit pclae. The rset can be a taotl mses and you can sitll
raed it wouthit porbelm. Tihs is bcuseae the huamn mnid
deos not raed ervey lteter by istlef but the wrod as a wlohe.
The mind interprets patterns based on past
experience – or on patterns it already
knows

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Ladder of Inference
Event
Emotion
Judgement
Perception
Interpretation
Something happens!
1. I notice it (see, hear, feel, smell
something)
2. I give meaning to what I noticed
Action
3. I have a feeling response to
the meaning I gave my
perception
4. I evaluate situations &
people as good, bad, nice,
mean in reaction to what I
felt
Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.
Page 9

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M
R
I
OST
ESPECTFUL
NTERPRETATION
Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.
Iceberg Model
Environment
BehaviourBehaviourBehaviourBehaviour
Capability
Judgement
Skills
Knowledge
Beliefs & Values
Identity & Purpose

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Interpersonal Communication
According to Albert Mehrabian:
• 7% Words - Literal
• 38% Tone of Voice - Interpretation
• 55% Context, Body Language -
Interpretation
• In other words
Communication is 7% about WHAT you say
and 93% about WHO you say it to!
How many times do they bounce the
2 basketballs?

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© The Insights Group Ltd, 2009. All rights reserved
Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.
.
Leadership in Color
cheerful reflective concise
challenging
caring
assertive
enthusiastic determined
firm
factual well-argued reliable
accommodating objective active steady
fun
sensitive
accurate tactful driving constant structured harmonious
strong-willed
purposeful
convincing
cautious
calculating
amenable
persuasive patient influencing
diplomatic
logical sociable
outgoing courageous
co-operative
forceful
conventional
optimistic
mobile
friendly
stable consistent
decisive
correct
loyal calm daring
analytical engaging
exactimpulsive realistic
Page 12

4/11/2014
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challenging
caring
assertive
firm
fun
sensitive
strong-willed
purposeful
convincing
cautious
calculating
amenable
diplomatic
logical sociable
outgoing courageous
co-operative
forceful
conventional
optimistic
mobile
friendly
stable consistent
decisive
correct
loyal calm daring
analytical engaging
challenging
caring
assertive
firm
fun
sensitive
strong-willed
purposeful
convincing
cautious
calculating
amenable
diplomatic
logical sociable
outgoing courageous
co-operative
forceful
conventional
optimistic
mobile
friendly
stable consistent
decisive
correct
loyal calm daring
analytical engaging
Insights Discovery Color Energies
Competitive
Demanding
Determined
Strong-willed
Purposeful
Sociable
Dynamic
Demonstrative
Enthusiastic
Persuasive
Caring
Encouraging
Sharing
Patient
Relaxed
Cautious
Precise
Deliberate
Questioning
Formal
Aggressive
Controlling
Driving
Overbearing
Intolerant
Excitable
Frantic
Indiscreet
Flamboyant
Hasty
Docile
Bland
Plodding
Reliant
Stubborn
Stuffy
Indecisive
Suspicious
Cold
Reserved
Fiery
Red Energy
Sunshine
Yellow Energy
Cool
Blue Energy
Earth
Green Energy

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Let’s Talk Colors
Do
it NOW
Do it
TOGETHER
Do it
HARMON-
IOUSLY
Do
it RIGHT
Card Game exercise
• Take 2 cards of each color
• Read the cards
• Keep the cards that you feel most
represent you as a person or how you see
yourself
• Trade away the cards to others that you
don’t feel represent you
• Make sure all the cards you have left are
cards that you feel represent you

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Cool Blue
Energy Overview
Approach to life
high standards and correct
Goals
understanding
Seen by others as
analytical and distant
Earth Green
Energy Overview
Approach to life
Focus on stability, values
and supporting others
Goals
harmony
Seen by others as
mild and docile

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Sunshine Yellow
Energy Overview
Approach to life
fun and interaction
Goals
recognition
Seen by others as
disorganised
Fiery Red
Energy Overview
Approach to life
inner certainty
focus on action
Goals
personal achievement and
meeting challenges
Seen by others as
impatient

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Your Color Mix
We each have all
four color
energies within
us; it is the
combination of
the four energies
that creates the
unique YOU.
With your group brainstorm
ON SELECTED COLOR THAT YOU IDENTIFY MOST WITH
•What might be 1-2 effective ways to manage or motivate an
individual with this color energy preference
•What might be 1-2 things that are not productive for this color energy or
things that inhibit them from being successful
•Any behaviors that you feel may be misinterpreted by other colors
•Each energy group will report out

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Are active and
move in a
positive and
firm direction
Have a strong
determination
that influences
those they
interact with
Approach
others in a
direct and
straightforward
manner
Seek an
outcome that
is specific and
tangible
Are single-
minded and
determined in
their focus on
results
Individuals
with a
preference
for Fiery Red
energy
Individuals
with a
preference
for Earth
Green
energy
View the world
through what
they value and
what is
important to
them
Seek harmony
and depth in
relationships
Prefer
democratic
approaches
that respect
the individual
Ensure all
individual
perspectives
are heard and
considered in
making choices
or decisions
Defend what
they value with
quiet
determination
and persistence

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Individuals
with a
preference
for Cool Blue
energy
Desire to
know and
understand
the world
around them
Maintain a
detached and
objective
standpoint
Think things
through before
committing to
action
Like
information to
be accurate
and complete
before
proceeding
Value
independence
and intellect
Individuals
with a
preference
for Sunshine
Yellow
energy
Radiate
enthusiasm
and
encourage
participation
Enjoy and
seek the
company of
others
Have a desire
to be involved
Like to be
noticed and
appreciated
for their
contributions
Approach
others in a
persuasive,
engaging and
inviting
manner

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Recognizing
Types
Every time you
meet someone you
have the
opportunity to
practice your skill
of recognizing and
adapting to their
color energies.Page 34
Recognizing
Types
Step One...
Do they “speak to think” (red/yellow)
or “think then speak “(blue/green) Formal
Quick
Speak
To think
Relaxed
Quiet
Think to
Speak
Step Two...
Are they more formal (blue/red)
or relaxed/informal
(green/yellow)

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Preferences – Introversion
and Extraversion
Quiet
Observant
Inward
focus
Depth
Intimate
Reserved
Reflective
Thoughtful
Cautious
Energetic
Involved
Outward
focus
Breadth
Quick
Action
oriented
Outspoken
Bold
EXTRAVERSIONINTROVERSION
Compass Learning Guide – The Psychology of Self Understanding– Section 1.2
Thinking and Feeling: Jung’s Rational
Functions
Formal, Impersonal,
Analytical, Detached,
Objective Strong-
minded, Competitive,
Correct, Task, Systems,
Informal, Personal, Considerate,
Involved,
Subjective, Caring,
Accommodating,
Harmonious, Relationships,
Morale
Feeling
Preference
Thinking
Preference
Compass Learning Guide – The Psychology of Self Understanding– Section 1.3

4/11/2014
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Think About Your Focus on
Relationships and Your Focus on
Task
• How much energy do you put into
improving the overall quality of
your relationships?
• How much energy do you put into
completing tasks?
Think of one person you
know well.
What clues may indicate
their use of the four colour
energies?
What colour energies do
you see and not see?
Recognising
Types
P 38

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4/11/2014
24
Subject: Japan Manufacturing
Excellence Exchange Program
Trip
I will be departing from Seattle International at 0830,
Monday March 23, 2002 for Tokyo, Japan to participate
in the said Program. I will be visiting Toyota and
Panasonic over an 11-day period. Please familiarize
yourself with these companies and forward your detailed
questions about the processes and operations to me by
March 10th so I can compile and organize them prior to
my trip. A debrief will be held on April 12th at 1400 to
review all aspects and learning from the trip.
Sincerely, John M. Bluestein
Subject: Trip
Gang! I did it! I was picked for the Japan program.
Wish you could all go with me; we'd have a great time.
I'll be leaving at the end of March and be gone for 2
weeks. Wish me luck!
Alex
P.S. If you want me to ask them anything while I am
there, send me the stuff before I go.

4/11/2014
25
Subject: Your upcoming visit
Dear Janice
I am so pleased you are coming out. It will be a great chance
for us to know each other better and for me to really
understand what I can do to help you in your business. I'll
pick you up at the airport when you arrive (you don't want to
fight our traffic and goofy one-way streets) and I've booked
you into a great little inn by the water. They have great
service and the view of the water and mountains is
spectacular. Looking forward to seeing you.
P.S. Of course we'll have you to our house the first night to
meet the family. Any favorite dishes we can cook up for you?
Subject: NEVERMIND
Sent: Tuesday, Feb 7, 2001 2:27pm
Subject: SEND ME YOUR PHONE # ASAP
I NEED TO TALK TO YOU!
Sent: Tuesday, Feb 7, 2001 2:25pm

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Customized
Leadership
Profile
Customized Profiles
Strengths & Possible Weaknesses
Value to the team
Communication Strategies
.

4/11/2014
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With your group brainstorm
ON SELECTED COLOR THAT YOU IDENTIFY MOST WITH
•What might be 2-3 Strengths of your selected color energy that you
bring to this team that you want to be leveraged
•Each energy group will report out
Committing to Action & Personal
Reflection:
• As you continue your journey, think about:
•What did I discover about myself as a
leader?
•What do I appreciate about the styles of
others?
•How will I adapt my behaviour to get better
results?
•What is my key action?

4/11/2014
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Insights Learning Solutions
• ½ Day to 3 day workshops – off or on-site
• Can be customized by team needs
• Modules on Sales Effectiveness, Leadership,
Team dynamics (Teaming), Communication,
Team and personal development, and
Operational efficiencies for projects and teams
• Follow-up personal coaching available as an
offering
Jennifer Bonine
jennifer@uprugame.org

What’s Your Leadership IQ?

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