This webinar will walk you through several resources from Microsoft that will help you, your staff, or your constituents get the training they need to use Microsoft software more confidently. We’ll look at resources that address a variety of training scenarios, skill levels and products. We will cover:

1. Roadmap to Microsoft Training Resources
Sponsored by
Audio is only available by calling this number:
Conference Call: 866-740-1260 Access Code: 6339392

2. Using ReadyTalk
• Chat & raise hand
• Mute = *6,
Unmute = *7
• If you lose your
internet connection,
reconnect using the
link emailed to you.
• If you lose your phone
connection, re-dial
the phone number
and re-join.
• ReadyTalk support:
800-843-9166
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

3. You are being recorded…
• This seminar will be available on the
TechSoup website along with past
webinar presentations:
– www.techsoup.org/go/webinars
• You will receive a link to this
presentation, material and links.
• Ask follow-up questions in the Software
Forum:
– tinyurl.com/lhtbqq
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

4. Roadmap to Microsoft Training Resources
Facilitator: Kami Griffiths (TechSoup) Sponsored by
Presenters: Anne Hamilton, Amber Reed,
Lindsay Bealko (Microsoft)

5. Today’s Speakers
Kami Griffiths Anne Hamilton Amber Reed Lindsay Bealko
TechSoup Microsoft Microsoft Microsoft
Learning Learning Community Affairs
Answering chat questions:
Becky Wiegand, TechSoup; Tim Dubel, Microsoft
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

6. By the end of this session, you will:
• Understand the breadth of training
resources available from Microsoft
• Know which training resources are
appropriate for different needs & how
to access them
• Share new training resources with your
staff
• Have new ideas to help you build a
culture of training at your organization
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

7. Overview of MS Training Resources
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

8. Microsoft’s NGO Connection site
www.microsoft.com/ngo
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

9. Find Training Resources
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

10. First, tell us about YOU!
Use the “raise hand”
feature to respond:
•How many of you are
currently - or plan to -
offer training to your
clients/constituents?
•Any already using the
Digital Literacy
curriculum?
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

11. Train Your Community: Microsoft Digital Literacy
Literacy Advanced
Microsoft Digital
Standard Curriculum Curriculum Course Titles Components
Languages Available
• Creating an Internet e-
• Arabic 4 courses • E-Learning
mail Account
• Bengali Instructor resources • E-learn downloads
• Social Networking
• Bahasa Malasian • Word downloads
• Internet Search
• Instructor’s Manual
• Brazilian Portuguese • Writing a Great
• Chinese (simplified & trad) Resume
• Danish
• French
• German
• Greek
• Hindi Microsoft Digital Curriculum Course Titles Components
• Hungarian Literacy Standard • E-Learning
• Irish 5 courses • Computer Basics • E-learn downloads
• Italian 2 versions • Internet & WWW • Word downloads
• Japanese 30 languages • Productivity Programs • Assessment test
• Kannada Instructor resources • Computer Security • Certificate test
• Korean • Digital Lifestyle • Certification Exam
• Latin American Spanish • Instructor’s Manual
• Malay
• Malayalam
• Polish
• Portuguese
Literacy Essentials
Microsoft Digital
• Russian Curriculum Course Title Components
• Thai
• Turkish 1 course • E-Learning
• DL: First Course • E-learn downloads
• UK English Instructor resources • Computers Everywhere • Word downloads
• Ukraine • Mousing • Instructor’s Manual
• Urdu • Keyboarding
• Vietnamese
• Welsh

12. Train Your Community: Microsoft Digital Literacy
Standard Curriculum
Courses
• 5 courses
• 2 versions
Course Box
• Course Description
• Format Options

13. Train Your Community:
Microsoft Community
Learning Portal (MCLP)
The Microsoft Community Learning
Portal offers CTCs a deeper learning
experience than Digital Literacy alone
Curriculum
• Microsoft Digital Literacy
• Windows and Office Basics
• MOAC e-book
Audience
• Non-profit organizations
• Need more than DL
• Have persistent broadband
• Okay with profiling/Live ID

14. Train Your Staff: Microsoft Office Online
www.office.microsoft.com
Free tutorials,
videos and how-to
guides for MS
Office products

15. Office Online: Free online training for Office & more

16. Office Online: Sample Online Training Module

17. Train Your Staff: My Fav 5 in Office Online
1 3
2
5
4

18. Amber Reed
Train Your Staff: E-learning Benefits
How to activate the e-learning benefits included with
Microsoft software donations
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

19. E-Learning Courses Offered: Applications
Number of
Collection Name Courses in Languages Covered
Collection
What's New in Microsoft Office System 2007 Collection 8 courses 16 languages Collection Name
3 courses- 17 languages in Microsoft Office System 2007 Collection
What's New
Core Training for Microsoft® Office Word 2007 Collection 6 courses
3 courses - 7 languages
3 courses- 17 languages in Microsoft® Office Access 2007
What’s New
Core Training for Microsoft® Excel® 2007 Collection 6 courses
3 courses - 7 languages
2 courses- 16 languages in Microsoft® Office Excel® 2007
What’s New
Core Training for Microsoft® Office PowerPoint® 2007 Collection 6 courses
4 courses - 7 languages
4 courses- 16 languages
Core Training for Microsoft® Outlook® 2007 Collection 6 courses What’s New in Microsoft® Office InfoPath® 2007
2 courses - 7 languages
3 courses- 6 languages
Core Training for Microsoft® Office Access 2007 Collection 6 courses What’s New in Microsoft® Office OneNote® 2007
3 courses - English Only
1 course - 17 languages
Core Training for Microsoft® Office Project 2007 4 courses
What’s New in Microsoft® Office Outlook® 2007
1 course - 7 languages
2 courses - 6 languages
What’s New in Microsoft® Office PowerPoint® 2007
2 courses- 6 languages
Core Training for Microsoft® Visio® 2007 4 courses
2 courses - English Only
2 courses- 17 languages in Microsoft® Office Word 2007
What’s New
Core Training for Windows SharePoint Services 3.0 4 courses
2 courses - 6 languages
What’s New in Microsoft® Office Visio® 2007
1 course - 6 languages
Core Training for Microsoft® OneNote® 2007 4 courses
3 courses - English Only
1 course - 6 languages
Core Training for Microsoft® Office InfoPath® 2007 4 courses
3 courses - English Only
Introduction to the New Microsoft® Office User Interface 1 course 6 languages
Getting Started with Microsoft® Groove 2007 1 course 16 languages
Working with Microsoft Office SharePoint Server 2007 2 courses English Only
Working with Microsoft SharePoint Designer 2007 4 courses English Only
1 course - 6 languages
Advanced Office Titles - (Excel, Access, Word) 4 courses
3 courses - English Only
Advanced Skills with Microsoft Project 2007 6 courses English Only
Office 2003 Products 18 courses 13 languages
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

20. E-Learning Courses Offered: Systems
Number of
Languages
Collection Name Courses in
Covered
Collection
Core Training for Microsoft® Windows® XP Professional 2 courses 12 languages
Windows Vista™ Essentials for Power Users 1 course English Only
Windows Vista™ Essentials 1 course 8 languages
Microsoft® Windows® SharePoint® Services Collection 2 courses 12 languages
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

21. Step 1 : E-learning Benefit Activation
Once you’ve received a Microsoft software donation via TechSoup, visit:
https://eopen.microsoft.com
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

22. Step 2: E-learning Benefit Activation
Option 1
If you have a Windows
Live ID – use that to
access the site
Option 2
If you don’t a Windows
Live ID – Click on “Sign
up Now”.
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

23. Step 3: E-learning Benefit Activation
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

24. Step 4: E-learning Benefit Activation
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

25. Step 5: E-learning Benefit Activation
7112233445577
Microsoft R&D Reseller
7112233445566
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

26. Step 6: E-learning Benefit Activation
• User Acceptance
– Enter your full name and click “I accept”
* You may or may not see this screen depending on whether you previously
accepted the terms and conditions.
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

27. Step 7: E-learning Benefit Activation
When you see this page, scroll
all the way to the bottom (see
below) and click the circled link
7112233445577 44096649
to visit the SW Assurance
Benefits Admin Tool.

28. Step 8: E-learning Benefit Activation
* Click on the “E-learning – Applications” hyperlink to continue with the benefit activation process
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

29. Step 9: E-learning Benefit Activation
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

30. Step 9: E-learning Benefit Activation
- First enter your domain, then click “Add”, then click “Activate Benefit”
* Bottom of page shown on previous slide
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

31. Step 10: E-learning Benefit Activation
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

32. E-learning Benefit Activation – DONE!
* Nothing
additional to do
on this page –
you now how
your access
codes!
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

33. E-learning Benefit Activation – E-mail
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

34. Using E-Learning at Your Organization
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

35. Accessing & Using the E-Learning
Found at: https://www.microsoft.com/learning/sa/default.mspx
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

36. What You See When You First Access a Course
(Application)
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

37. What a Course Looks like Once Launched
(Application)
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

38. Training Your IT Staff: E-Learning Courses for Servers
Number of Courses in Languages
Collection Name
Collection Covered
Exchage Server
Designing the Microsoft® Exchange Server 2007 Infrastructure 6 courses 5 languages
Implementing a Microsoft® Exchange Server 2003 Messaging Environment 7 courses 5 languages
Managing a Microsoft® Exchange Server 2003 Messaging Environment 7 courses 5 languages
Designing and Planning an Exchange Server 2003 Organization 1 course 5 languages
Implementing and Managing Microsoft® Exchange 2000 (Parts 1-5) 1 course 5 languages
SQL Server
Designing a Microsoft® SQL Server™ 2005 Infrastructure 7 courses 5 languages
Administering a Microsoft® SQL Server® 2000 Database (Parts 1-5) 1 course 5 languages
Programming a Microsoft® SQL Server® 2000 Database 1 course 5 languages
Windows Server
Updating your Windows Server 2003 Design Skills to Windows Server 2008 10 courses English only
Designing Network Infrastructure in Windows Server® 2008 7 courses English only
Designing a Windows Server 2008 Applications Infrastructure 5 courses English only
Designing Active Directory Infrastructure and Services in Windows Server 2008 8 courses English only
Planning, Implementing, and Maintaining a Microsoft® Windows Server™ 2003 Active Directory® Infras 10 courses 5 languages
Planning and Maintaining a Microsoft® Windows Server® 2003 Network Infrastructure 11 courses 5 languages
Managing Microsoft® Windows Server™ 2003 Group Policy 1 course 5 languages
Preventative Maintenance for Microsoft® Windows Server™ 2003 1 course 5 languages
Implementing Microsoft® Windows® 2000 Professional and Windows 2000 Server (Parts 1-5) 1 course 5 languages
BizTalk Server
Introduction to Development with Microsoft® BizTalk® Server 2004 1 course 5 languages
Managing Business Processes with Microsoft® BizTalk® Server 2004 1 course 5 languages
Managing E-Business Solutions Using Microsoft® BizTalk® Server 2004 1 course 5 languages
Using Microsoft® BizTalk® Server 2004 Tools and Web Services 1 course 5 languages
Building Microsoft® BizTalk® Server 2002 Solutions (Parts 1-4) 1 course 5 languages
Other
Designing the Office Groove Server 2007 Deployment 5 courses English only
Designing the Deployment of Microsoft Office PerformancePoint Server 2007 3 courses English only
Designing a Microsoft Office SharePoint Server 2007 Solution 7 courses English only
Implementing Microsoft® Windows® SharePoint® Services 1 course 5 languages
Upgrading to Microsoft® Internet Security and Acceleration Server 2004 1 course 5 languages
Implementing and Administering Microsoft® Windows® 2000 Directory Services (Parts 1-5) 1 course 5 languages
Designing, Deploying, and Managing a Network Solution for the Small and Medium-sized Business 1 course 5 languages
Building Microsoft® Commerce Server 2002 Solutions (Parts 1-4) 1 course 5 languages
Building Microsoft® Content Management Server 2002 Solutions (Parts 1-4) 1 course 5 languages

39. What a Course Looks like Once Launched
(Server)
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

40. What a Course Looks like Once Launched
(Server)
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

41. What are your tips
for making time for
training at your
organization?

42. Questions?
Submit your questions using the chat box.

43. Request a Microsoft Donation
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

44. Continue the Discussion…
• Ask follow-up questions in the
Software Forum: tinyurl.com/lhtbqq
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

45. Upcoming Webinar
Office Live Workspace:
Collaborate online for free
Tuesday, June 23, 10:00 AM PDT
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

46. Get the Most Out of TechSoup
• At TechSoup, you’ll find a range of
technology services to help your nonprofit:
– Read helpful articles in our Learning Center
– Request donated software, hardware, and online
services
– Join our community forums to learn from your
colleagues
– Browse upcoming events and conferences
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

47. Thank you to our Webinar Sponsor!
ReadyTalk offers dedicated product demos for
TechSoup organizations 4 times per week:
Monday 1:00 pm Mountain Standard Time (MST)
Wednesday 9:00 am MST
Thursday 1:00 pm MST
Friday 9:00 am MST
For more information:
pages.readytalk.com/techsoup.html
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

48. Thank you! For more information contact:
Kami Griffiths
kami@techsoup.org

49. APPENDIX: Additional Resources to Help
you Make the Most of E-Learning
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

50. Resource: E-learning Benefit Manager FAQ
Found at: https://www.microsoft.com/learning/sa/default.mspx
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

51. On-line Consumption: E-learning Demo
Found at: https://www.microsoft.com/learning/sa/default.mspx or in E-learning kit (DVD)
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

52. On-line Consumption: End-User Activation Guide
Found at: https://www.microsoft.com/learning/sa/default.mspx
• Walks the end-user through the
activation process with screen shots, etc.
This guide is for those users who choose
the on-line consumption method.
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392

53. On-line Reporting: E-learning BAC Interactive Demo
Found at: https://www.microsoft.com/learning/sa/default.mspx
• If on-line
consumption is
chosen, you can
look-up reports on
employee
progress, etc
Roadmap to Microsoft Training Resources
Conference Call: 866-740-1260 Access Code: 6339392