This Presentations sheds light on solving the often appearing black screen issue as well as other minor glitches that plague users' The Division gameplay experience.

1. How to Fix Black Screen Issue
and Other Glitches in The
Division
Explore how to get your problem solved
in an easiest manner...

2. Switch to Full Screen Mode

Open up the game.

Press Alt + ENTER keys simultaneously

If you're currently running into windowed mode, it'll
turn your game into full screen mode, and vice
versa.

3. Re-login to Game Servers

Press the Escape key during gameplay.

Go to the Main Menu.

Choose the Logout option.

Exit your game, and re-open it again.

Choose Login option.

Sign in to your online account.

4. Upgrade Software Components

The crashes are common on systems with
outdated PC components, incl. Device drivers.

Therefore, it is highly recommended to upgrade all
software components and drivers using Device
Manager window.

5. Upgrade Software Components

Click Start, select Settings.

Type Device in the Search Box located at the top
right corner of the Settings screen.

Open Update Device Drivers from the Search
Results.

Expand the device you intend to update. Right
click an installed device, choose Update driver
software option.

Follow the prompts on your screen. It's a simple
wizard.

6. Check Contents of Local Files

Frequently required game files are stored in the
cached folder.

This makes it easy to retrieve data during game-
play, however, it can turn into headache when
your files get corrupted.

Fortunately, Steam has a built-in feature to check
the integrity of it's local cache.

7. Check Contents of Local Files

Sign in to your Steam account, and go to the
screen that lists out all games available on the
Steam platform.

Did you find The Division? Simply open it's
Properties dialog. You might want to use the
context menu items to select that option.

In the Local Files tab, click the button named
Verify integrity of game cache.

8. Fastest Way to Get your Problem Fixed?
Download a Patch Now...

Install Reginout, an Intel SOFTWARE Partner
tool. Link: http://www.reginout.net/

Perform full scan of your Registry. Wait till all
results are gathered in a new window.

After completion, fix all errors.