Updated resume Spring 2016

1. TaylorM. Eyerman 121 W. Wood Street West Lafayette, Indiana 47906 Apartment 7
Phone: (585) 490-2094 TEyerman@purdue.edu
Objective: A full time position after May 2016 in hospitality, sales, or events, utilizing my positive
interpersonal skills, flexible and hard-working attitude, problem solving abilities, resourcefulness, and
adaptability to new technologies
Education: Purdue University, Lafayette, Indiana. May 2016 (anticipated).
Candidate for Bachelors of Science in Hospitality and Tourism Management GPA 3.18
Professional Experience:
CustomerService/SalesIntern EntertainmentCruises –Chicago,IL Summer2015
 Managed callsconcerningcustomerservice matters andinquiriesabout events.
 PromotedtoRevenue Managementteamworkingwiththird-partybookings.
 Developedcreative waystoenhance customerexperience andincrease sales.
Food and Beverage Service Intern Omni Hotel-FortWorth,TX Summer2014
 Cross-trainedandworkedinall areasof foodand beverage throughoutthe hotel.
 Performedall servicedutiestoensure anexcellentdiningexperience forall customers.
 Maintainedaflexible scheduleand changedhoursandworkassignmentasdemandchanged.
Food and Beverage Service Intern Oak Hill CountryClub-Rochester,NY Summer2013
 2013 PGA Championship:Responsibleforfoodandbeverage service toVIPGuests.
 RegularSeasonfoodandbeverage service toall membersandtheirguests.
 Adhered to all food and beverage health regulations and standards.
Leadership:
Teaching Assistantfor Hospitality and Tourism ManagementSales & Service Fall 2015
 Assistedprofessorwithclasspreparation,material,andgrading.
 CollaboratedwithprofessorandotherTAstoimprove anddelivercourse material.
 Resource forall studentsregarding assignments andmaterial.
Event Plannerfor Gamma PhiBeta Sorority – Delta Iota Chapter 2014- 2015
 Plannedandimplementedformal andsemi-formal eventsforlarge groupsof youngadults.
 Bookedvenues, music,foodvendors,andtransportationwhile maintainingastrictbudget.
 Developedon-the-spotcontingencyplansforissuesthatarose directlybeforeorduringthe events.
Social Media Chair for Gamma Phi Beta – Delta Iota Chapter 2012-2014
 Maintainedsocial mediasites(i.e.:Instagram, Twitter) withupdatedinformationaboutsororityactivitiesfor
marketingpurposes.
 Collaboratedwithothersororitymembersonmarketingandeventactivities.
Professional Achievements and Awards:
 Salesrecognitionforhighrevenue,upselling,andhighestupsell revenueatEntertainmentCruises.
 PromotedtoCorporate Teamin Revenue ManagementatEntertainmentCruises.
 Customerservice awardforpositive customerexperience.
Skills and Interests:
 Technology:Experiencedusingsocial mediasitessuchasTwitter,Facebook,InstagramandPinterest.Proficient
inMicrosoft applicationssuchasMicrosoftWord,PowerPointandExcel Spreadsheets. Strongunderstandingof
Micros managementsystem.
 Languages: Basic French
 Personal Interests:Communityservice,cooking, baking, artistry,eventplanning.