Tatweer: Consultancy & Training Services- Company Profile UAE

1. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
TATWEER
Consultancy & Training Services
“Even the best has room for
improvement”

2. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
A few minutes to overview
TATWEER, its Milestones and the Achievements
TATWEER Methodology
Products and Services
 Management System Consultancy
 Training
 System Maintenance / Support Service
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3. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
OVERVIEW ON TATWEER
Milestones and Achievements
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4. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
About TATWEER
 UAE based Consultancy Company in existence since 1997
 Bearing visible traces on Abu Dhabi's Quality history with initiatives
such as Quality Conferences, Quality Evenings, Excellence Awards,
UAE Business Incubations, Auditor certifications
 Proven track record of training 13,500 professionals
 Professionally assisted 300 plus companies in achieving certification
to ISO 9001, ISO 14001, BSI OHSAS 18001, ISO 22000, ISO
20000 and ISO 27001 International standards.
 Trendsetters and well-known for transferring practical knowledge
and skills
 Collective Man-Experience of 115 years on management systems,
international standards
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5. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
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TATWEER is an Arabic term which means Improvement or Enhancement.
Our logo reflects our vision about the incessant process of enhancement as
the driving force for an endless journey to excellence.
The “A” in our logo stands for excellence and priority.
The “Faces” represent human resources and the
operational process we influence.
The “Cyclical Arrows” reflect the nature of our business:
progressive, comprehensive and continuous.

6. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Vision TATWEER vision is to be the leading management system consultancy and training
solution provider.
Date of Issue : June. 22, 2002 Revision Number : 2.0 Approved by : GM
Quality
Policy
We Value:
1. Our Economy & the Environment
2. Our Partners
3. Our People
4. Our Processes
5. Our stakeholders
& Committed to:
1. Partners’ Requirements
2. Ethical practices
3. Excellence
4. Innovation & team work
5. Continual improvement of the processes
6. Wealth creation
will understand its partners' requirements and conform to it from the first time
at all times.
TATWEER mission is to assist clients in achieving business excellence, conformity to
best practices, international standards and e-readiness, by providing total
consultancy and training solutions. At large, TATWEER aims at enhancing
management system awareness in the UAE by being the main source for providing
valuable reference material as well as guiding management system professionals.
Mission
.
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7. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
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Our Core Values
At Tatweer we believe that our success just comes from the success of our clients. We
strive to establish partner relationships with our clients and come along with them.
 Center on clients.
 Advocate practice.
 Be honest.
 Hold on to professional spirit.
 Grow together.
Our Goal :
Is to be your total one-stop business performance improvement partner.
We will strive to achieve this by:
 Offer systemic, customized and practicable management solutions
based on real situations of clients.
 Integrate four main management elements of strategy, organization,
process and IT.
 Transfer management technologies and methods to clients initiatively.
 Concentrate on implementing and introduce management reform into
clients' organizations.

8. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Major Milestones and Plans
 First Abu Dhabi Quality Conference
 First Six Sigma Workshop in the Middle East
 Philip Crosby TQM Workshop
 QE 2000 initiative launched to share best practice,
a series of 12-monthly seminars, for the benefit of
the business community
 Ron Kuafman Customer Service Workshop
 2nd Abu Dhabi Quality Conference and Exhibition
 Coding Green Gene – Pilot AUH
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9. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Partial Client List
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Client Name Scope of Client’s Activities Scope of TATWEER Activities
Emdad Service and supplier for O & Gas
sector
QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS
18001:2007)
Furnicon Supplier of Interior Design Solution
with specific focus on Environmentally
friendly furniture
QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS
18001:2007)
Safe Water Water Purification Chemicals QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS
18001:2007)
Telematics Building Management Contractor QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS
18001:2007)
French
Industrial
Specialized in complete maintenance
and overhaul of all types, classes of oil
field related valves & actuators and
Assistance
QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS
18001:2007)
Astraco Management of Civil, Industrial and
Building Construction and related
works as main contractor with the
exclusion of design requirement
QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS
18001:2007)
Efficio Group member of Hedley International
that mainly operates Construction of
Roads and Bridges, Medium to Large
Infrastructure Utilities and Power
Plants as well as Concrete and Steel
Structure Buildings.
QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS
18001:2007)
BCEG Contracting & Engineering Group of
Company
QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS
18001:2007
Real FZE
Chalhoub
Group
Provides commercial and logistical
solution
EMS (ISO 14001:2004)
DFS (Dubai
First School)
Educational Institution QMS (ISO 9001:2008)
Client Name
Scope of Client’s
Activities
Scope of TATWEER Activities
AL JAZEERA
International
Catering Industry
Catering Industry FSMS (ISO 9001:2008 and ISO
22000:2005)
Real Emirates
Chalhoub Group
Provides commercial and
logistical solution for
luxury brands
QMS (ISO 9001:2008)
EMJEL QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007)
AL FIRAS
Contracting
Construction Industry QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007)
TLA – The
Learning Academy
Educational Institution in
Amman, Jordan
QMS (ISO 9001:2008)
Trust Construction Construction Industry QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007)
Logfret Logistics QMS and OH&S ( ISO 9001:2008, and
OHSAS 18001:2007)
Acciona Infrastructure QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007)
AIME (FORCE 10) Facility Management QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007)
Radiu SENAAT Manufacturing QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007)
SENAAT Investment QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007)
BAUER
Environment
Environment Service for
Construction
QHSE ( ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007)
JobMax Human Resources
Management
QMS (ISO 9001:2008)
ALDAR ReadyMix Readymix QMS (ISO 9001:2008)
Unitra Logistics QMS / FSMS (ISO 9001:2008 and ISO
22000:2005)
ASPGulf Webhosting IT services QMS, ISMS, ITMS (ISO 9001;2008, ISO
27001:2005, ISO 20000-1:2005)
ITQAN System Integration, IT
infrastructure
QMS, ISMS, ITMS (ISO 9001;2008, ISO
27001:2005, ISO 20000-1:2005)

10. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Awards Won by our Clients
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11. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Partnership Concept
Continuous
Improvement
Long term
relationship
Strategic
Alliance
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We believe in

12. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Why TATWEER?
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Higher level
of
confidence
Quantifiable
benefits
Locally
available
with world
renowned
partners
Utilization of
state of the
art electronic
document
management
tools and
techniques
Thousands
of on-the-job
man-days
Hundreds of
satisfied
clients
across
various
industry
sectors

13. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
PRODUCTS & SERVICES
Consultancy & Training Solutions
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14. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
MANAGEMENT SYSTEM
CONSULTANCY
Sharing the best practicies
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15. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
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Management Systems:
 ISO 9001:2008 Quality Management System
 ISO 14001:2004 Environment Management System
 BS OHSAS 18001:2007 Occupational Health & Safety Management System
 ISO 27001:2005 Information Security Management System
 ISO 20000:2005 IT Service Management System
 ISO 22000:2005 Food Safety Management System
 ISO 29001: 2003 QMS application in petroleum, petrochemical and natural gas industries
 ISO 26000:2010 Corporate Social Responsibility
 ISO 16949:2009 QMS application in Automotive production and service parts
organizations.
Excellence awards:
 Sheikh Khalifa Excellence Award (SKEA)
 Dubai Quality Award (DQA)
 Abu Dhabi Award for Governmental Performance
 Princess Haya for Special Education (Phase)
 Abu Dhabi Trustmark
 And Many more………

16. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
TRAINING
Public , In-House and/ or Tailored Management System and soft-
skills training
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17. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Public / In House Training
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People Management:
HR Soft Skills Training viz.
 Self and Time Management
 Employee Satisfaction Assessment Workshop
 Negotiation Skills
 Training Needs Analysis (TNA) Workshop
 Front Staff& Receptionist Excellence Education
 Corporate Correspondence
 Customer Service / Call Center
 Emirati Induction Program
 Brilliant Office Assistant of Today
 Communication Skills
 Advance Presentation Skills - Be a Superior Communicator
 Onsite Training for ACL Technology
 Become an effective Management Representative in accordance with ISO 9001
 QMS Lead Auditor
 And Many more…

18. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Public / In House Training
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Process Management:
ISO 9001:2008 (Introductory and Internal Audit)
Become an Effective Management Representative in Accordance with ISO
9001:2008
ISO 9001:2008 Lead Auditor Training Course (IRCA Registered)
ISO 14001:2004 (Introductory and Internal Audit)
ISO 14001:2004 Lead Auditor Training Course (IRCA Registered)
 BS OHSAS 18001:2007 (Introductory and Internal Audit)
OHSAS 18001:2007 Lead Auditor Training Course (IRCA Registered)
ISO 27001:2005 (Introductory and Internal Audit)
ISO 20000-1:2005 (Introductory and Internal Audit)
ISO 22000:2005 (Introductory and Internal Audit)
 And Many more…

19. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
Tailored Training Workshop
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Statement
of training
need
Why
training is
required
Who are
the learners
What is the
training
content
What are
the training
issues
Training
venue
I. Analyzing training need
II. Preparation
Statement of
technical
representative's
after - training
task
Learning
objectives
Course outlining
Selection of
methods (visual
aids etc.)
Course plan
III. Facilitation
Facilitate /
Workshop
Training
Evaluation

20. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
SYSTEM MAINTENANCE
ISO Certification / Surveillance / Assessment Support
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21. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
InternalAudit
Project Scope
•TATWEER
Proposes project
scope of 5 main
activities to
ensure system
readiness &
continued
certification
Regular
Visits
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22. Performance Enhancement through People & Processes
http://www.tatweer.ae (p) +97126815957 (f) +97126815958
For More Information
Visit our website :
www.tatweer.ae
Or contact us:
e mail: Training@tatweer.ae
Phone: +971 2 681 5957
Fax: +971 2 681 5958
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