1. Contact Information
(+92) 3422-377-627
tahakn@ymail.com
G-37/A-21 malir ext. Karachi
Pakkistan
Achievements
 Retail banking officer
certificate.
 License to Serve certificate.
Skills
 MS Word
 MS Excel
 MS PowerPoint
 MS Access
 PeachTree
 HTML
 CSS
 JavaScript
 Adobe Player
 Adobe Flash
 Adobe Premier
 Adobe Dream viewer
RABABUR REHMAN
Relationship Manager
Summary
To find a suitable position that will utilize my abilities, providing a challenging
Work environment and where my contribution would allow for positive growth
within an organization
Work Experience
Relationship Manager 2015 – Present
United Bank Limited
Responsible for helping to attract and develop a portfolio of high net worth
clients, then looking after their investments and ensuring that they continue to
grow over the years.
 Helping clients and investors in grow, diversify and protect their acquired
wealth and investments.
 Delivering quality financial advice to clients and investors.
 Meeting clients at their offices.
 Helping to train new staff and mentor them.
 Carrying out daily financial transactions.
 Advising companies on how to control risks and cut costs.
Customer Service Representative 2015 – 2015
TRG Group
Ibex Global
Handle customer inquiries, complaints, billingquestions and payment
extension/service requests. Calm angry callers, repair trust, locate resources
for problem resolution and design best-option solutions.
 Helped company attain the highest customer service ratings (as
determined by external auditors) -- earned 100% marks in all categories
including communication skills, listening skills, problem resolution and
politeness.
 Managed a high-volume workload within a deadline-driven environment.
Resolved an average of 200 inquiries in one day and consistently met
performance benchmarks in all areas (speed, accuracy, volume).
 Became the lead “go-to” person for new reps and particularly challenging
calls as one of the company’s primary trainers of new and established
employees.
 Completed voluntary customer service training to learn ways to enhance
customer satisfaction and improve productivity.

2. Employee on Departmental Store 2010 to 2012
Customer Service Representative
 Determines annual unit and gross-profit plans by implementing marketing
strategies; analyzing trends and results
 Build and promote strong, long-lasting customer relationships by
partnering with them and understanding their needs
 Documents financial transactions by entering account information
Skills
Professional Personal
 Clear Communication Skills
 Time Management Skills
 Goal Oriented Focus
 Ability to Handle Surprises
 Ability to "Read" Customers
 Acting Skils
 Photography
 Patience
 A Calming Presence
 Willingness to Learn
Professionalqualification
Web Designing
Institute Of Advance Career & Talent
2013
Certificate of Information and technology
Sindh Technical Board & Education
2012
Education
Master of Business Administration
IQRA University
In process..
Bachelor of Commerce
University of Karachi
2014
Intermediate of Commerce
Science & Arts College
Malir
2012
Matriculation
Agro Technical School
2010