ATX21A- “Exploring Ethics, Values, Morals and Truth”
1. (What I like to call the
“Duck Dynasty Principal”)
2. This upbeat program will offer a review of
moral principals and standards for human
“conduck” in healthcare. Looking at a
variety of ethical principals and
responsibilities we will identify why certain
actions are the right things to do and how
elders who have entrusted us with their care
are directly affected by our decisions and
actions. You will leave feeling good!
3. At the conclusion of this session,
participants should be able to:
Identify at least four ethics/values/truths
relevant to healthcare
Identify at least four opportunities to
positively affect care to elders with your
ethical beliefs and resulting actions.
9. In this big and ever changing world we
continue to see advancements in healthcare
and eldercare. People are living longer and
richer lives. But, many face life challenging
illnesses and disease. Cancer, strokes,
Alzheimer’s, complications of diabetes, etc.
10. As caregivers and providers we have a
responsibility to offer the best care
technically and medically. But just as
important we must provide compassionate
care with respect, justice and beneficence to
those we care for.
11. This presentation is not about the legal and
moral debates of end of life, birth control,
disaster preparedness in healthcare, etc. but
more about who we are and how we treat
those we work with and care for.
This is a lesson and reminder of the Golden
Rule
“Do unto others as you would have them do unto you”
12. Diversity
• Respect all people from all walks of life
• Respect personal, moral and religious views
Honesty
• Truthful communication
13. Integrity
• Being honorable and trustworthy
• A commitment to do the right thing all of the time
14. Compassion
• Recognizing others needs
• Helping others
• Being empathetic
• Small actions to ease suffering
15. Be
Helpful
• Look for ways to help even before you are asked
Be
the Change
• If you want to be treated with more compassion
and kindness then let it begin with you
17. Teamwork
• Committed to others professionally
• Respect each other
• Share success
• We can conquer anything together
• We are working towards a common goal
18. Stewardship
• Responsibility and care of all that has been
entrusted to us
• Materials and supplies
• Fiscal
• Our reputation
19. In Duck Dynasty they recognize each
persons individual contributions.
Value
your employees
Value Customers/Vendors/Families
Value Residents
20. Listen to ideas
• We all want to talk, but very few of us want to
listen! Take the time to listen!
Address
grievances immediately
Celebrate successes
Create a culture of acceptance
Do not tolerate offensive language and
actions
Provide opportunities for education and
training
21. Provide
the tools to do their job
Praise in Public and correct in Private
Have FUN
Recognize and reward a job well done
Stop Criticism! Learn to interact in a
Positive way
Say Thank You!
23. Listen
to ideas
Address grievances immediately
Celebrate milestones and Birthdays on the
day
Create a culture of acceptance
Provide opportunities for varied cultures
and religious experiences
24. Your
residents have chosen your center for
their home
• Close to home/family/friends
• Economical
• Good reputation
• Past connection
25. Your
employees have chosen your center
for their employment
• Close to home
• Recommended by friends
• Past connection
• Good reputation
26. How do you show your appreciation for their
choice?
By providing excellent care and service
27. Support
local business
Support local schools
• Support teams & Music Programs
• Provide learning and volunteer experiences
• Develop Adopt-A-Grandparent Programs
Support
philanthropic organizations
Support the arts within your community
Support local fairs and festivals
28. Be
a valuable partner to groups and
organizations
Host Health Fairs
Participate in Relay for Life and Memory
Walks, etc.
29. Are you creating a culture for change and
resident choice?
This is doing the right thing!
30. Over
schedules
Things that are important to the resident
Daily waking, napping
Eating, when and what, where to sit
Bathing, kind, time
What to wear
Going to bed at night
ACTIVITIES of INTEREST to the
RESIDENT
31. • Are we accommodating the environment to each
of their needs and preferences?
• Are we creating a more homelike environment?
• Including access for visitors?
• Are we “de-institutionalizing” the physical
environment?
33. Is
more than changing the physical
environment
It is striving for person-centered care that
emphasizes individualization, relationships
and a psychological environment that
welcomes and offers comfort
34. Do
you stop to consider what a resident
gives up when they enter your center?
• Privacy
• Quiet
• Choices
• Their “stuff”
36.
All persons receive equal care
• We all come from different backgrounds, have
different needs and dreams
• Learn to appreciate differences and look for
commonalities
37. It
is easy to get caught up in care and
forget…our residents had lives, families,
jobs, loves and passions before they
entered our home
Acknowledge the residents wisdom and
experience
Give dignity to residents by validating their
past memories
38. Help people feel needed, productive and
independent
Give people control by
• Giving them options
• Working alongside of them
• Saying “thank you”
39. Effective
communication and interactions
help residents to be successful
When residents feel successful their self
esteem improves
When residents have high self esteem and
feel safe you will have less unwanted
behaviors, falls, exit seeking and they will
sleep better at night
44. Activities
must be meaningful
• Teach me
• Use my skills
• Religious activities
• Activities that contribute to my “home”
45. Workshops
for individuals with same
interest/background
Create a work environment!
• Secretaries - paper, stapler, rubber bands
• Teachers - books, lesson planners, pencils,
papers
• Assembly Line Workers – roll silverware,
fold/staple/stuff
• “Factory” workers – tear apart appliances or car
parts – don’t forget the packed lunch & tool box!
46. Sorting/Jobs
Hair curlers – color and
size, into same color
container – put the lid on
it! 3 complete steps
Sweet & Low
packets/Sugar packets
Fill Salt & Pepper shakers
Count Money
Colored clothespins
Tupperware & lids
Bright colored straws into
same color tumblers
Barrettes
Zippers
Button box
Lucky Charms or Chex Mix
Baseball cards sort by team
Poker chips into ice cube
trays
Roll change
Tag clothing
Magnetic Alphabet letters
47. Fact
• As each goose flaps its wings it creates an “uplift”
for the birds that follow. By flying in a “V”
formation, the whole flock adds 71% greater flying
range than if each bird flew alone.
48. Lesson
• People who share a common direction and sense
of community can get where they are going
quicker and easier because they are traveling on
the thrust of one another.
49. Fact
• When a goose falls out of formation, it suddenly
feels the drag and resistance of flying alone. It
quickly moves back into formation to take
advantage of the lifting power of the bird
immediately in front of it.
50. Lesson
• If we have as much sense as a goose we stay in
formation with those headed where we want to go.
We are willing to accept their help and give our
help to others.
51. Fact
• When the lead goose tires, it rotates back into the
formation and another goose flies to the point
position.
52. Lesson
• It pays to take turns doing the hard tasks and
sharing leadership. As with geese, people are
interdependent on each other’s skills, capabilities
and unique arrangements of gifts, talents or
resources.
53. Fact
• The geese flying in formation honk to encourage
those up front to keep up their speed.
54. Lesson
• We need to make sure our honking is
encouraging. In groups where there is
encouragement, the production is much greater.
The power of encouragement (to stand by one’s
heart or core values and encourage the heart and
core of others) is the quality of honking we seek.
55. Fact
• -When a goose gets sick, wounded or shot down,
two geese drop out of formation and follow it down
to help protect it. They stay with it until it dies or is
able to fly again. Then, they launch out with
another formation or catch up with the flock.
56. Lesson
• If we have as much sense as geese, we will stand
by each other in difficult times as well as when we
are strong.
• By Milton Olson, adapted by Angeles Arrien