3. Contact Information
Peg Tobin
Tobin & Associates, Inc.
8233 Howe Industrial Parkway
Canal Winchester, Ohio 43147
pegtobin@tobinsearch.com
www.tobinsearch.com
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4. Session Objectives
1. List 6 basic foundation
properties needed to receive
buy-in from staff
2. Describe 5 pitfalls of leadership
that reduces employee buy-in
3. Identify 8 action steps to take
to attain buy-in from staff
7. Open and clear
Communication
Passion for who they
are and the services
they provide
• ___________________
___________________
___________________
___________________
• ___________________
___________________
___________________
___________________
8. Respect and
recognition for the
uniqueness of each
associate
• ___________________
___________________
___________________
___________________
• ___________________
Vision that paints
___________________
the road we are to
___________________
travel beyond the present
___________________
9. Strive not to be a success, but
rather to be of value.
Albert Einstein
11. Pit #1 Being too ‘nice’, trying to please
everybody
• You want associates to
know you care but you • ___________________
___________________
must be real and not
lose focus of what the
___________________
outcome needs to be.
• ___________________
• If associates are not
___________________
living up to their
___________________
expectations you must
___________________
hold them accountable.
• Encouragement is good • ___________________
but you do not want to
___________________
be known as a figure
___________________
head with no spine.
12. Pit #2 Not letting go and “delegating”…
There are usually three
motives to not delegating:
•You have issues with trust
•You like having all the
control and having everyone
come to you
•You are afraid if everyone
can function without you
there will be no need for you
• _________________
_________________
• _________________
_________________
• _________________
_________________
_________________
13. Pit #3 Over doing meetings and paperwork…
• ___________________
___________________
___________________
___________________
___________________
___________________
___________________
___________________
___________________
___________________
14. Pit #4 Non accessible … poor follow through…
Closed doors prevent
opportunities to ‘catch
someone doing
something right’ and
they create ‘silos’!
Accountability and
Communication flows
both ways!
• _________________
_________________
_________________
_________________
_________________
_________________
• _________________
_________________
_________________
_________________
15. Pit #5 Getting comfortable…
and full of self!
‘which one of you
would agree to use
a parachute from a
parachute company
that boast 98%
quality guarantee?’
• ___________________
___________________
___________________
___________________
___________________
___________________
____________
16. • A successful leader knows when they start to
think ‘things will always remain the same’ they
are headed down a disastrous road.
• A successful leader is never content with status
quo they are always looking for ways to
improve things for the whole.
• They thrive on challenges and in meeting those
challenges.
“You are never too old to set another goal
or to dream a new dream.” -- C. S. Lewis
17. biggest pit of all… Pride!
Pride cometh before a fall!
•Never forget where you
came from… you did not get
where you are alone.
•It takes all parts of the body
to make the body function
well.
•Everyone is but a day away
from possibly losing
everything.
•Speak well of the company
you work for…
• _______________
_______________
_______________
• _______________
_______________
_______________
• _______________
_______________
• _______________
_______________
29. Which technique?
• Which technique do
you use to direct a
task oriented
employee?
• Which technique do
you use to approach
charismatic
individual?
• Which technique do
you use to approach a
process oriented
individual?
• ___________________
___________________
___________________
• ___________________
___________________
___________________
___________________
• ___________________
___________________
___________________
___________________
33. Maintaining The Good, the Bad and the Ugly
An ounce of prevention is
worth a pound of cure
• _______________
1.Be true to what you say
_______________
you believe.
• _______________
2.Act in a consistent
_______________
manor that lines up with
_______________
what you say.
• _______________
3.Do what you say you will
_______________
do.
• _______________
4.Be accountable.
_______________
34. 5. Show you appreciate • _______________
_______________
your associate’s
contributions and
_______________
individuality.
_______________
6. Get out and roll up
• _______________
your sleeves once in a
_______________
while and do it
_______________
cheerfully, create an
_______________
atmosphere of
_______________
mutual
respect.
• _______________
7. Listen to the true
_______________
intentions of your
_______________
associates.
_______________
35. 8. Give 5 truthful and nongeneric compliments every
day
9. Give credit where credit is
deserved - reward
10. Mentor, trust, let go and
help your associates be all
they can be….
11. Keep learning, keep
growing and be a positive,
professional role model.
12. Never forget to say
Thank You!
• ______________
______________
______________
• ______________
______________
• ______________
______________
______________
• ______________
______________
______________
______________
