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Prototype	
  and	
  test	
  
Design	
  Thinking	
  Ac5on	
  Lab	
  
Prototype	
  #1	
  
The	
  yearbook	
  for	
  teachers	
  
Idea:	
  to	
  make	
  clear	
  arrangements	
  of	
  when	
  you	
  are	
  allowed	
  to	
  bother	
  a	
  colleague	
  for	
  advice	
  or	
  answers	
  to	
  ques5ons	
  that	
  you	
  
have.	
  	
  
I	
  have	
  make	
  a	
  rapid	
  prototype	
  of	
  a	
  book	
  that	
  will	
  be	
  handed	
  to	
  each	
  new	
  teacher	
  when	
  they	
  start	
  working	
  at	
  a	
  school.	
  It	
  
contains	
  informa5on	
  about	
  things	
  such	
  as	
  the	
  vision	
  of	
  the	
  school,	
  the	
  contents	
  of	
  the	
  different	
  years	
  and	
  an	
  overview	
  of	
  all	
  
the	
  teachers	
  at	
  the	
  school.	
  The	
  teacher-­‐pages	
  contain	
  informa5on	
  about	
  the	
  teacher.	
  There	
  you	
  can	
  add	
  notes	
  about	
  the	
  first	
  
mee5ng	
  you	
  had	
  with	
  this	
  teacher,	
  including	
  his/her	
  availability	
  and	
  preferred	
  communica5on	
  channel.	
  
Prototype	
  #2	
  
Trick	
  and	
  treat	
  
Idea:	
  Let	
  people	
  pay	
  for	
  a	
  cookie	
  with	
  a	
  5p	
  or	
  a	
  trick	
  based	
  on	
  their	
  experience	
  instead	
  of	
  money.	
  
I	
  have	
  made	
  a	
  rapid	
  prototype	
  of	
  my	
  pay-­‐with-­‐an-­‐idea-­‐vending	
  machine	
  by	
  using	
  
a	
  jar	
  of	
  cookies,	
  a	
  ques5on	
  and	
  a	
  blocnote-­‐pen	
  combina5on	
  that	
  people	
  can	
  use	
  
to	
  write	
  down	
  the	
  ideas	
  they	
  have.	
  	
  
The	
  tests	
  
The	
  yearbook	
  for	
  teachers	
  
I	
  have	
  tested	
  the	
  prototype	
  with	
  two	
  different	
  persons.	
  
Unfortunately,	
  my	
  stakeholder	
  was	
  on	
  holiday,	
  so	
  I	
  could	
  not	
  evaluate	
  the	
  prototype	
  with	
  
him	
  live.	
  Instead,	
  I	
  have	
  shown	
  him	
  the	
  prototype	
  via	
  Skype	
  and	
  discussed	
  the	
  prototype	
  
with	
  him.	
  
Besides,	
  I	
  have	
  performed	
  a	
  live	
  test	
  with	
  another	
  person,	
  in	
  order	
  to	
  evaluate	
  whether	
  the	
  
prototype	
  was	
  clear	
  with	
  less	
  instruc5ons	
  and	
  clarifica5ons	
  as	
  well.	
  AOerwards,	
  we	
  have	
  
talked	
  about	
  the	
  prototype	
  and	
  the	
  idea	
  that	
  it	
  embodies.	
  
Below	
  you	
  can	
  see	
  some	
  pictures	
  made	
  during	
  the	
  test.	
  
The	
  tests	
  
Trick	
  and	
  treat	
  
For	
  this	
  test	
  I	
  used	
  a	
  different	
  set	
  up.	
  I	
  have	
  set	
  up	
  the	
  prototype	
  in	
  the	
  staff	
  room	
  of	
  a	
  
school,	
  with	
  the	
  ques5on	
  next	
  to	
  it.	
  I	
  was	
  curious	
  to	
  see	
  how	
  people	
  would	
  use	
  it.	
  I	
  made	
  
sure	
  that	
  no-­‐one	
  saw	
  that	
  I	
  put	
  the	
  prototype	
  there	
  and	
  then	
  observed	
  how	
  people	
  used	
  
the	
  product	
  or	
  how	
  they	
  commented	
  on	
  it.	
  	
  
To	
  prevent	
  that	
  I	
  gave	
  myself	
  away,	
  I	
  could	
  not	
  take	
  pictures	
  of	
  people	
  using	
  the	
  prototype.	
  
But	
  I	
  made	
  some	
  pictures	
  of	
  the	
  prototype	
  in	
  the	
  context	
  (some	
  of	
  which	
  I	
  also	
  used	
  to	
  
present	
  the	
  prototype).	
  
The	
  results	
  
The	
  yearbook	
  for	
  teachers	
  
The	
  results	
  
Trick	
  and	
  treat	
  
Reflec5on	
  
What	
  did	
  I	
  learn	
  by	
  tes0ng	
  the	
  prototypes?	
  
What	
  would	
  I	
  do	
  next	
  0me	
  if	
  I	
  would	
  con0nue	
  working	
  on	
  the	
  project?	
  
-­‐  Tes5ng	
  is	
  fun	
  and	
  gives	
  a	
  treasure	
  of	
  insights!	
  
-­‐  Your	
  ini5al	
  assump5ons	
  turn	
  out	
  to	
  be	
  not	
  always	
  right	
  when	
  you	
  present	
  your	
  work	
  to	
  your	
  stakeholder.	
  
-­‐  You	
  can	
  never	
  test	
  too	
  early	
  in	
  the	
  process	
  to	
  prototype;	
  I	
  could	
  have	
  done	
  it	
  much	
  earlier	
  already.	
  
-­‐  If	
  you	
  sincerely	
  ask	
  people	
  if	
  they	
  want	
  to	
  help	
  you,	
  they	
  are	
  more	
  willing	
  to	
  help	
  then	
  I	
  expected	
  and	
  provide	
  
beXer	
  feedback	
  than	
  I	
  expected.	
  
-­‐  The	
  more	
  coarse	
  your	
  prototype	
  is,	
  the	
  more	
  people	
  will	
  focus	
  on	
  the	
  func5ons	
  instead	
  of	
  the	
  details.	
  
-­‐  By	
  leYng	
  people	
  see,	
  touch	
  and	
  interact	
  with	
  something	
  you	
  help	
  them	
  imagine	
  what	
  it	
  will	
  be	
  like	
  to	
  use	
  the	
  
product.	
  	
  
-­‐  Before	
  prototyping	
  it	
  is	
  important	
  to	
  think	
  carefully	
  what	
  you	
  want	
  to	
  evaluate.	
  Only	
  that	
  needs	
  to	
  be	
  
prototyped	
  with	
  enough	
  detail,	
  the	
  rest	
  can	
  be	
  kept	
  simple.	
  
-­‐  It	
  was	
  easier	
  than	
  I	
  expected	
  to	
  throw	
  away	
  the	
  prototype	
  aOer	
  the	
  test	
  and	
  start	
  over	
  with	
  the	
  good	
  things	
  
about	
  the	
  prototype.	
  
-­‐  By	
  failing	
  fast,	
  you	
  can	
  fail	
  fast	
  and	
  try	
  many	
  approaches	
  in	
  a	
  short	
  amount	
  of	
  5me.	
  That	
  is	
  more	
  valuable	
  	
  than	
  
inves5ng	
  much	
  5me	
  in	
  a	
  slick	
  prototype,	
  only	
  to	
  find	
  out	
  is	
  not	
  really	
  what	
  the	
  stakeholder	
  is	
  looking	
  for.	
  
-­‐  Whatever	
  you	
  use	
  as	
  prototype	
  materials,	
  it	
  can	
  always	
  be	
  even	
  simpler	
  without	
  diminishing	
  the	
  value	
  of	
  the	
  
prototype	
  or	
  not	
  geYng	
  across	
  the	
  point	
  and	
  feel	
  of	
  the	
  prototype.	
  
-­‐  Test	
  a	
  number	
  of	
  aspects	
  of	
  the	
  idea	
  with	
  various	
  prototypes	
  instead	
  of	
  using	
  just	
  one	
  prototype	
  to	
  test	
  all.	
  
-­‐  Test	
  the	
  prototypes	
  for	
  a	
  longer	
  5me,	
  to	
  also	
  spot	
  things	
  that	
  turn	
  up	
  over	
  5me.	
  
-­‐  Experiment	
  with	
  different	
  types	
  of	
  ques5ons	
  for	
  the	
  “trick	
  and	
  treat”	
  prototype	
  and	
  let	
  people	
  use	
  the	
  
“yearbook”	
  for	
  a	
  longer	
  5me	
  and	
  report	
  about	
  their	
  findings	
  
-­‐  Go	
  back	
  to	
  analysis	
  and	
  see	
  what	
  I	
  can	
  include/differ/change	
  in	
  the	
  prototype.	
  
-­‐  Iterate,	
  iterate,	
  iterate.	
  
-­‐  Apply	
  the	
  idea5on	
  techniques	
  on	
  how	
  to	
  con5nue	
  with	
  the	
  prototype.	
  	
  

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DTAL Prototype and Test presentation

  • 1. Prototype  and  test   Design  Thinking  Ac5on  Lab  
  • 2. Prototype  #1   The  yearbook  for  teachers   Idea:  to  make  clear  arrangements  of  when  you  are  allowed  to  bother  a  colleague  for  advice  or  answers  to  ques5ons  that  you   have.     I  have  make  a  rapid  prototype  of  a  book  that  will  be  handed  to  each  new  teacher  when  they  start  working  at  a  school.  It   contains  informa5on  about  things  such  as  the  vision  of  the  school,  the  contents  of  the  different  years  and  an  overview  of  all   the  teachers  at  the  school.  The  teacher-­‐pages  contain  informa5on  about  the  teacher.  There  you  can  add  notes  about  the  first   mee5ng  you  had  with  this  teacher,  including  his/her  availability  and  preferred  communica5on  channel.  
  • 3. Prototype  #2   Trick  and  treat   Idea:  Let  people  pay  for  a  cookie  with  a  5p  or  a  trick  based  on  their  experience  instead  of  money.   I  have  made  a  rapid  prototype  of  my  pay-­‐with-­‐an-­‐idea-­‐vending  machine  by  using   a  jar  of  cookies,  a  ques5on  and  a  blocnote-­‐pen  combina5on  that  people  can  use   to  write  down  the  ideas  they  have.    
  • 4. The  tests   The  yearbook  for  teachers   I  have  tested  the  prototype  with  two  different  persons.   Unfortunately,  my  stakeholder  was  on  holiday,  so  I  could  not  evaluate  the  prototype  with   him  live.  Instead,  I  have  shown  him  the  prototype  via  Skype  and  discussed  the  prototype   with  him.   Besides,  I  have  performed  a  live  test  with  another  person,  in  order  to  evaluate  whether  the   prototype  was  clear  with  less  instruc5ons  and  clarifica5ons  as  well.  AOerwards,  we  have   talked  about  the  prototype  and  the  idea  that  it  embodies.   Below  you  can  see  some  pictures  made  during  the  test.  
  • 5. The  tests   Trick  and  treat   For  this  test  I  used  a  different  set  up.  I  have  set  up  the  prototype  in  the  staff  room  of  a   school,  with  the  ques5on  next  to  it.  I  was  curious  to  see  how  people  would  use  it.  I  made   sure  that  no-­‐one  saw  that  I  put  the  prototype  there  and  then  observed  how  people  used   the  product  or  how  they  commented  on  it.     To  prevent  that  I  gave  myself  away,  I  could  not  take  pictures  of  people  using  the  prototype.   But  I  made  some  pictures  of  the  prototype  in  the  context  (some  of  which  I  also  used  to   present  the  prototype).  
  • 6. The  results   The  yearbook  for  teachers  
  • 7. The  results   Trick  and  treat  
  • 8. Reflec5on   What  did  I  learn  by  tes0ng  the  prototypes?   What  would  I  do  next  0me  if  I  would  con0nue  working  on  the  project?   -­‐  Tes5ng  is  fun  and  gives  a  treasure  of  insights!   -­‐  Your  ini5al  assump5ons  turn  out  to  be  not  always  right  when  you  present  your  work  to  your  stakeholder.   -­‐  You  can  never  test  too  early  in  the  process  to  prototype;  I  could  have  done  it  much  earlier  already.   -­‐  If  you  sincerely  ask  people  if  they  want  to  help  you,  they  are  more  willing  to  help  then  I  expected  and  provide   beXer  feedback  than  I  expected.   -­‐  The  more  coarse  your  prototype  is,  the  more  people  will  focus  on  the  func5ons  instead  of  the  details.   -­‐  By  leYng  people  see,  touch  and  interact  with  something  you  help  them  imagine  what  it  will  be  like  to  use  the   product.     -­‐  Before  prototyping  it  is  important  to  think  carefully  what  you  want  to  evaluate.  Only  that  needs  to  be   prototyped  with  enough  detail,  the  rest  can  be  kept  simple.   -­‐  It  was  easier  than  I  expected  to  throw  away  the  prototype  aOer  the  test  and  start  over  with  the  good  things   about  the  prototype.   -­‐  By  failing  fast,  you  can  fail  fast  and  try  many  approaches  in  a  short  amount  of  5me.  That  is  more  valuable    than   inves5ng  much  5me  in  a  slick  prototype,  only  to  find  out  is  not  really  what  the  stakeholder  is  looking  for.   -­‐  Whatever  you  use  as  prototype  materials,  it  can  always  be  even  simpler  without  diminishing  the  value  of  the   prototype  or  not  geYng  across  the  point  and  feel  of  the  prototype.   -­‐  Test  a  number  of  aspects  of  the  idea  with  various  prototypes  instead  of  using  just  one  prototype  to  test  all.   -­‐  Test  the  prototypes  for  a  longer  5me,  to  also  spot  things  that  turn  up  over  5me.   -­‐  Experiment  with  different  types  of  ques5ons  for  the  “trick  and  treat”  prototype  and  let  people  use  the   “yearbook”  for  a  longer  5me  and  report  about  their  findings   -­‐  Go  back  to  analysis  and  see  what  I  can  include/differ/change  in  the  prototype.   -­‐  Iterate,  iterate,  iterate.   -­‐  Apply  the  idea5on  techniques  on  how  to  con5nue  with  the  prototype.