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T-Systems
Multimedia Solutions
Your partner for the future in digital life and business.
Digital services with a passion
 Five recipes for success from Germany’s no.1 internet agency.

Whether you want forward-looking e-commerce,                              Over 900 people. 8 offices. 15 years of experi-       Get to know us and you’ll find yourself talking to
whether you want to outsource business pro-                               ence. These are three quantities that add up to       an experienced all-rounder. Our services for large
cesses into the Web or to set up fully-integrated                         another number that we’re really proud of: the        and mid-sized companies range from consul-
intranet and internet portals: you need to be at                          number 1*!                                            ting and project management through creative
the cutting edge of digital media to ensure you                                                                                 work and software development to content, test
stay one step ahead of the competition. Put the                           We are a company that likes to set standards.         and support services. And we offer the high-
latest Web innovations to work for yourself! Make                         As Germany’s leading internet agency, we are          est possible quality in all areas. We ensure the
sure your systems offer perfect performance,                              your partner for the future in the digital life and   perfect interaction between media use, business
with internationally certified security and user-                         business. We translate Web innovations into sur-      processes and technology. With creativity and
friendliness – and give your company the opti-                            prising, trend-setting services that created added    competence.
mum online presence.                                                      value for your firm.

* Top spot in Internet Agency Ranking 2010 conducted by the Bundesverband Digitale Wirtschaft
E-commerce – solutions for accelerated growth.
Perfectly integrated sales platforms offer far more than just a selection
of merchandise in the internet. As an all-round service provider with a
unique level of technological know-how, we help organise value creation
processes, and assist you in expanding your online business. Our
sustainable and flexible e-commerce concepts can cope with the entire
process chain of your online business as required.
Experience e-commerce from a new perspective!

                                                                                                   Internet portals – show your presence.
                                                                                                   A lot more than just a colourful presentation for the rest of the world:
                                                                                                   our efficient, highly-integrated portal situations create a wide variety
                                                                                                   of customer service opportunities, ensure higher customer loyalty and
                                                                                                   measurable business success. We know your market, your technology
                                                                                                   and your requirements – including tomorrow’s needs. We make your
                                                                                                   corporate processes available to the internet and allow your customers to
                                                                                                   experience them for themselves.
                                                                                                   Welcome to success!


Intranet portals – Intra-acting.
Create transparency among your departments and staff: with plenty of
experience, an integrated understanding and a true passion for your
company’s IT, we will plan and implement individual intranet solutions
for you. In doing so, we overcome barriers in your firm, integrate your
internal processes in keeping with the latest standards, and enable more
effective knowledge management.
Efficiency from the inside.



                                                                            Innovations – face-to-face with tomorrow.
                                                                            Our creative staff always keep an eye on new developments. We look at
                                                                            Web innovations not only from the point of view of the people who come
                                                                            up with new ideas and drive them ahead, but also with the eyes of a
                                                                            businessman. Together with our customers, we translate new things into
                                                                            useful things, thus creating ‘pragmatic innovations’ – developments that
                                                                            offer measurable added value for you and your users at all times.
                                                                            At home on new ground.



Web IT management – best performance for sure.
Make sure that your IT systems and Web applications function as you
and your customers expect in terms of easy operation, stability and
absence of barriers. From the system development through the trouble-
free operation of Web applications under extreme conditions to the
continual monitoring and optimisation of all applications, we ensure that
things run smoothly at all times.
Stability is our standard.
Pictures of T-Systems Multimedia Solutions staff [cover]:
Christoph Rauhut, consultant | Rico Klinkewitz, software architect | Annegret Garten, HR manager | IT lab, TU (Technical University) Dresden | Christian Soyez, consultant
Marcel Gutsch, Peter Kost, Johannes Voigt, system administrators | Working document in managerial meeting | Maria Schmeiser, working student | MMS stand at the trade
fair “CallCenterWorld 2010”, Berlin | Oliver Stache, project field manager Reception area of the MMS stand at the trade fair “CallCenterWorld 2010” | Berlin offices | Dr.
Andreas Lang, meeting room in Dresden | Thomas Mois, IT support |Marcus Böhme, service manager
Student of TU Dresden | Dresden marketing office | Information Technology faculty, TU Dresden | Uwe Sonntag, project leader | Internal project presentation, Dresden
Bernd Appelhans, working student, Thomas Held, Ronny Bartz, Enrico Hanisch, consultants | Jan Scheufler, trainee | Server room in Dresden | IT student, TU Dresden |
Steffen Hoppe, systems administrator
Felix Herzog, applications administrator | Theresa Förster, online marketing manager | Carsten Ohme, software developer | Uwe Sonntag, project leader | Claudia Palfi,
team assistent Project field team meeting, Dresden | Kristin Semmer, project assistant, Nicole Protze, project assistant, Henrike Voigt, project controller, Elisa Seifried, team
assistent Leon Spring, project leader | Meeting room in Dresden | 2nd REWE Team Challenge in Dresden | 2nd REWE Team Challenge in Dresden
Pictures on inside cover:
E-commerce: Patrick Jähne, CRM project manager
Internet portals: Stefanie Elsholz, working student (interface design)
Intranet portals: Raik Dittrich, Thomas Wolf, consultants
Innovations: Kathrin Richter, junior customer manager, Dada Lin, future graduate (economics & engineering)
Web IT management: Birgit Heuschke, personnel specialist




What can we do for you?
T-Systems Multimedia Solutions GmbH
Riesaer Straße 501129 Dresden, Germany
phone +49 351 2820 - 0
fax +49 351 2820 – 5115
email@t-systems-mms.com
www.t-systems-mms.com

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T-Systems Multimedia Solutions -Your partner for the future in digital life and business.

  • 1. T-Systems Multimedia Solutions Your partner for the future in digital life and business.
  • 2. Digital services with a passion Five recipes for success from Germany’s no.1 internet agency. Whether you want forward-looking e-commerce, Over 900 people. 8 offices. 15 years of experi- Get to know us and you’ll find yourself talking to whether you want to outsource business pro- ence. These are three quantities that add up to an experienced all-rounder. Our services for large cesses into the Web or to set up fully-integrated another number that we’re really proud of: the and mid-sized companies range from consul- intranet and internet portals: you need to be at number 1*! ting and project management through creative the cutting edge of digital media to ensure you work and software development to content, test stay one step ahead of the competition. Put the We are a company that likes to set standards. and support services. And we offer the high- latest Web innovations to work for yourself! Make As Germany’s leading internet agency, we are est possible quality in all areas. We ensure the sure your systems offer perfect performance, your partner for the future in the digital life and perfect interaction between media use, business with internationally certified security and user- business. We translate Web innovations into sur- processes and technology. With creativity and friendliness – and give your company the opti- prising, trend-setting services that created added competence. mum online presence. value for your firm. * Top spot in Internet Agency Ranking 2010 conducted by the Bundesverband Digitale Wirtschaft
  • 3. E-commerce – solutions for accelerated growth. Perfectly integrated sales platforms offer far more than just a selection of merchandise in the internet. As an all-round service provider with a unique level of technological know-how, we help organise value creation processes, and assist you in expanding your online business. Our sustainable and flexible e-commerce concepts can cope with the entire process chain of your online business as required. Experience e-commerce from a new perspective! Internet portals – show your presence. A lot more than just a colourful presentation for the rest of the world: our efficient, highly-integrated portal situations create a wide variety of customer service opportunities, ensure higher customer loyalty and measurable business success. We know your market, your technology and your requirements – including tomorrow’s needs. We make your corporate processes available to the internet and allow your customers to experience them for themselves. Welcome to success! Intranet portals – Intra-acting. Create transparency among your departments and staff: with plenty of experience, an integrated understanding and a true passion for your company’s IT, we will plan and implement individual intranet solutions for you. In doing so, we overcome barriers in your firm, integrate your internal processes in keeping with the latest standards, and enable more effective knowledge management. Efficiency from the inside. Innovations – face-to-face with tomorrow. Our creative staff always keep an eye on new developments. We look at Web innovations not only from the point of view of the people who come up with new ideas and drive them ahead, but also with the eyes of a businessman. Together with our customers, we translate new things into useful things, thus creating ‘pragmatic innovations’ – developments that offer measurable added value for you and your users at all times. At home on new ground. Web IT management – best performance for sure. Make sure that your IT systems and Web applications function as you and your customers expect in terms of easy operation, stability and absence of barriers. From the system development through the trouble- free operation of Web applications under extreme conditions to the continual monitoring and optimisation of all applications, we ensure that things run smoothly at all times. Stability is our standard.
  • 4. Pictures of T-Systems Multimedia Solutions staff [cover]: Christoph Rauhut, consultant | Rico Klinkewitz, software architect | Annegret Garten, HR manager | IT lab, TU (Technical University) Dresden | Christian Soyez, consultant Marcel Gutsch, Peter Kost, Johannes Voigt, system administrators | Working document in managerial meeting | Maria Schmeiser, working student | MMS stand at the trade fair “CallCenterWorld 2010”, Berlin | Oliver Stache, project field manager Reception area of the MMS stand at the trade fair “CallCenterWorld 2010” | Berlin offices | Dr. Andreas Lang, meeting room in Dresden | Thomas Mois, IT support |Marcus Böhme, service manager Student of TU Dresden | Dresden marketing office | Information Technology faculty, TU Dresden | Uwe Sonntag, project leader | Internal project presentation, Dresden Bernd Appelhans, working student, Thomas Held, Ronny Bartz, Enrico Hanisch, consultants | Jan Scheufler, trainee | Server room in Dresden | IT student, TU Dresden | Steffen Hoppe, systems administrator Felix Herzog, applications administrator | Theresa Förster, online marketing manager | Carsten Ohme, software developer | Uwe Sonntag, project leader | Claudia Palfi, team assistent Project field team meeting, Dresden | Kristin Semmer, project assistant, Nicole Protze, project assistant, Henrike Voigt, project controller, Elisa Seifried, team assistent Leon Spring, project leader | Meeting room in Dresden | 2nd REWE Team Challenge in Dresden | 2nd REWE Team Challenge in Dresden Pictures on inside cover: E-commerce: Patrick Jähne, CRM project manager Internet portals: Stefanie Elsholz, working student (interface design) Intranet portals: Raik Dittrich, Thomas Wolf, consultants Innovations: Kathrin Richter, junior customer manager, Dada Lin, future graduate (economics & engineering) Web IT management: Birgit Heuschke, personnel specialist What can we do for you? T-Systems Multimedia Solutions GmbH Riesaer Straße 501129 Dresden, Germany phone +49 351 2820 - 0 fax +49 351 2820 – 5115 email@t-systems-mms.com www.t-systems-mms.com