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Increasing Productivity via Technology
What it is - How to measure – Technology - Case study




               Terry Rachwalski, MBA CMC
                  @consultingmania #CEMC
                  terry@theconsultinglife.ca
1. Automation applied to an efficient operation will magnify the
                           efficiency.

2. Automation applied to an inefficient operation will magnify the
                          inefficiency.
                             Bill Gates
Where is the value?
Strategy             Operation

• Business model     • Perform activities better
• Customer value     • Cost, quality, time
• Uniqueness         • Execution
Decision making framework

• Strategic objectives 3 – 5 years? Performance?
• 5 best opportunities for growth?
• Pain points? What keeps you from growth?
  SWOT
• 5 biggest opportunities for productivity?
• Barriers to increasing productivity?
• How will we measure?
COST vs FLOW
COST - re-work, reducing
 waste & non-value add

FLOW increase includes
     COST items +
    Increased output
    Improved quality
   Decreased lead time

       Why flow?
   Increase sales and
      productivity
Earnings           Salaries        VAPE




            FTEs




Cold facts: Value Added per Employee + ROI
                = Productivity
Value?
           +
  What to do more of ?
        Less of?
           +
 Compare VAPE and ROI
           +
Does the technology add
   a strategic value?
           =
       Make it so!
Barcode                                        2D tag code
                     Quick response code
   12 digits                                   Sends to a web site
                     Sends to a web site
 Standardized
                                             Need smart phone + app
                    Need smart phone + app
Need line of site                                Close proximity
                        Close proximity
Close proximity                                  Design! Retail !
Smart cards
   Magnetic stripe       Access Control
   Access control
                                                More secure
                            125kHz
                                           Finance, border control,
Mag stripe less secure   Close proximity
                                                   security
Active RFID & RTLS
                                                     GPS/cell
    Passive RFID              Transmits
                                                  Needs antenna
       Poly tag            Needs battery
    Standardized           Longer range
     More data                  Indoor
                                                      Outdoor
                               alt: WiFi
                                                 Fleet management
  1-3 m read range
                                                       Tracking
Need reader + antenna   Need reader + antenna
                                                         Time
   Retail/inventory          Warehouse
                                                Value added features
    Warehousing           High value assets
Handheld Devices         Mobile Forms
       Versus                                      Visibility
    Smart Phones          Lone worker safety        Needs
      Ruggedized            Smart Phones       Combinations of
Barcode/passive readers                         technology &
                          Mobile Work Force        business
   Retail/inventory         management
    Warehousing                                  intelligence
Case Study: real time locating inventory
• Before RTLS (Monthly)
   –   Labour – 4 people per shift         $16,000
   –   Rush shipments & late charges       $ 5,000
   –   Halted or slowed production lines   $12,000
   –   Total                                                   $33,000
• Cost with RTLS (Monthly)
   –   Labour – 1 person per shift        $ 16,000
   –   Labour re-assigned to high value work
   –   Rush shipments & late charges      $ 2,000
   –   Halted or slowed production lines $ 5,000
   –   Total                                                   $23,000

   – Monthly Savings                                 $10,000
ROI & VAPE
•   Technology saved $10,000 per month
•   Capital cost of $100,000 ROI = 10 months
•   Re-assigned labour increased profit
•   VAPE: increased 10% per employee
•   Improved client relations = differentiator
Where’s the sweet spot?
Technology doesn’t solve bad process
Stick to value & profit
Productivity is in flow not just cost reduction
Value added per employee + ROI + strategic value
Combine business intelligence & technology
Questions?
        Terry Rachwalski, MBA CMC
         terry@theconsultinglife.ca
             @consultingmania

Next up: Eric Anderson - Business Intelligence

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Increasing Productivity via Technology

  • 1. Increasing Productivity via Technology What it is - How to measure – Technology - Case study Terry Rachwalski, MBA CMC @consultingmania #CEMC terry@theconsultinglife.ca
  • 2. 1. Automation applied to an efficient operation will magnify the efficiency. 2. Automation applied to an inefficient operation will magnify the inefficiency. Bill Gates
  • 3. Where is the value? Strategy Operation • Business model • Perform activities better • Customer value • Cost, quality, time • Uniqueness • Execution
  • 4. Decision making framework • Strategic objectives 3 – 5 years? Performance? • 5 best opportunities for growth? • Pain points? What keeps you from growth? SWOT • 5 biggest opportunities for productivity? • Barriers to increasing productivity? • How will we measure?
  • 5. COST vs FLOW COST - re-work, reducing waste & non-value add FLOW increase includes COST items + Increased output Improved quality Decreased lead time Why flow? Increase sales and productivity
  • 6. Earnings Salaries VAPE FTEs Cold facts: Value Added per Employee + ROI = Productivity
  • 7. Value? + What to do more of ? Less of? + Compare VAPE and ROI + Does the technology add a strategic value? = Make it so!
  • 8. Barcode 2D tag code Quick response code 12 digits Sends to a web site Sends to a web site Standardized Need smart phone + app Need smart phone + app Need line of site Close proximity Close proximity Close proximity Design! Retail !
  • 9. Smart cards Magnetic stripe Access Control Access control More secure 125kHz Finance, border control, Mag stripe less secure Close proximity security
  • 10. Active RFID & RTLS GPS/cell Passive RFID Transmits Needs antenna Poly tag Needs battery Standardized Longer range More data Indoor Outdoor alt: WiFi Fleet management 1-3 m read range Tracking Need reader + antenna Need reader + antenna Time Retail/inventory Warehouse Value added features Warehousing High value assets
  • 11. Handheld Devices Mobile Forms Versus Visibility Smart Phones Lone worker safety Needs Ruggedized Smart Phones Combinations of Barcode/passive readers technology & Mobile Work Force business Retail/inventory management Warehousing intelligence
  • 12. Case Study: real time locating inventory • Before RTLS (Monthly) – Labour – 4 people per shift $16,000 – Rush shipments & late charges $ 5,000 – Halted or slowed production lines $12,000 – Total $33,000 • Cost with RTLS (Monthly) – Labour – 1 person per shift $ 16,000 – Labour re-assigned to high value work – Rush shipments & late charges $ 2,000 – Halted or slowed production lines $ 5,000 – Total $23,000 – Monthly Savings $10,000
  • 13. ROI & VAPE • Technology saved $10,000 per month • Capital cost of $100,000 ROI = 10 months • Re-assigned labour increased profit • VAPE: increased 10% per employee • Improved client relations = differentiator
  • 14. Where’s the sweet spot? Technology doesn’t solve bad process Stick to value & profit Productivity is in flow not just cost reduction Value added per employee + ROI + strategic value Combine business intelligence & technology
  • 15. Questions? Terry Rachwalski, MBA CMC terry@theconsultinglife.ca @consultingmania Next up: Eric Anderson - Business Intelligence