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Are You Ready?  Post Workshop Employer Support OCC Training Session provided by TRIEC in partnership with CONNECT Strategic Alliances July 23, 2010 New Realities. New Opportunities.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Overview
Introductions ,[object Object],[object Object],[object Object]
Learning Objectives ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Why it matters
Why it matters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Business imperative to make connections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],The TRIEC Story
TRIEC ,[object Object],Immigrant-readiness  =  Labour-market readiness
What does TRIEC do? ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Making connections
Outcomes for mentees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mentors: before and after Benefit Before After Understand the barriers faced by new immigrants 52 % 95 % Confident they can work effectively with a new immigrant 67 89 Appreciate the skills and assets immigrants bring 65 89 Confident in supporting immigrants in adapting to the workplace 61 90 Have good coaching skills they can apply at work 69 93 Would promote immigrant integration to colleagues 45 79 Discuss barriers faced by immigrants with colleagues 41 74 Would hire new immigrants, or refer them 76 95
Top 5 corporate partners
Building awareness
Building awareness Immigrant Success Awards
Building capacity
[object Object],[object Object],Building capacity Finding Talent :  techniques for recruiting and selecting skilled immigrants
Working with government ,[object Object],[object Object],[object Object]
Other cities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object]
The CSRM Role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The First Three Months ,[object Object],[object Object],[object Object],[object Object]
Employer Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Employer Engagement Effective employer engagement
Awareness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Source: “Immigrant-Friendly Businesses”, Conference Board of Canada, Nov 2009 http://www.conferenceboard.ca/documents.aspx?DID=3278   Why consider skilled immigrants?
Acceptance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Action ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Pitney Bowes Example Launches Mentoring pilot Expands Mentoring Program Works with TRIEC on immigrant-focused committees Wins HRPA award for diversity marketing Joins TRIEC council Posts jobs through TRIEC partner agencies Works with ALLIES to expand mentoring outside of the GTA Wins IS Award 2008 2007 2009 2010
American Express Example VP Legal mentor wins Mentor of the Year Mentoring Program expands to peer group Holds onsite recruitment event w/ TRIEC partners Joins TRIEC council 2008 2005/6 2009 2010 Individual mentors sign-up Joins TRIEC’s York advisory committee HR intro to TRIEC partner agency Hosts BUILD IT launch, Amex President speaks Mentoring Program expands to other divisions as part of diversity initiatives Director of IT joins BUILD IT advisory committee & commits her division as pilot Continues to participate in BUILD IT initiatives
Steam Whistle Brewing Example Wins IS Award Participates in HR consultant project Media coverage:  CBC Radio, TV and Workopolis TV, Workplace News Sponsor of IS Awards Selection Committee Joins TRIEC council Posts jobs through TRIEC partner agencies 2008 2007 2009 2010 Sponsor of IS Awards Selection Committee Media coverage:  Financial Post Media coverage:  Globe & Mail
HelpCaster Example IS Award nominee CIO participates in TRIEC-chaired Conference Board of Canada panel sharing best practices CIO meets with TRIEC Participating in TRIEC partner’s pilot project 2009 2010 Extending the partnership opportunity to industry association
The First Meeting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Learnings Challenges Learnings & Tips initial contact ,[object Object],[object Object],[object Object],turnover of employer contacts ,[object Object],[object Object],[object Object]
Key Learnings Challenges Learnings & Tips sales cycle is long  ,[object Object],[object Object],many employer contacts, not coordinated ,[object Object],external factors (e.g. recession) ,[object Object],[object Object],[object Object]
Key Learnings Challenges Learnings & Tips employer fatigue ,[object Object],[object Object],[object Object],appropriate and effective opportunities for action ,[object Object]
Key Learnings Challenges Learnings & Tips employers do not have time to learn about & engage in programs ,[object Object],employers say they receive too many calls from various programs ,[object Object],employers have challenges getting internal buy-in ,[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Outline ,[object Object],[object Object],[object Object]
[object Object],hireimmigrants.ca ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],hireimmigrants.ca Roadmap
New Realities. New Opportunities. Employer Resources: BUSINESS DRIVERS
Business Drivers for Considering Skilled Immigrants ,[object Object],[object Object],[object Object]
New Realities. New Opportunities. Employer Resources: CREATING BIAS-FREE JOB DESCRIPTIONS
Job Descriptions ,[object Object],[object Object],[object Object]
New Realities. New Opportunities. Employer Resources: SOURCING JOB-READY SKILLED IMMIGRANTS
Community Agencies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Internship Programs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bridging Programs ,[object Object],[object Object],[object Object],[object Object],[object Object]
Other Sourcing Options ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New Realities. New Opportunities. Employer Resources: RESUME AND TELEPHONE SCREENING
Screening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New Realities. New Opportunities. Employer Resources: INTERVIEWING
Resources on Interviewing Skilled Immigrant Job Candidates ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resources on Interviewing Skilled Immigrant Job Candidates ,[object Object],[object Object],[object Object]
New Realities. New Opportunities. Employer Resources SELECTION
Resources on Hiring Skilled Immigrant Job Candidates ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New Realities. New Opportunities. Employer Resources INTEGRATION
Integrating Skilled Immigrant Employees ,[object Object],[object Object],[object Object]
Religious Accommodation ,[object Object],[object Object],[object Object],[object Object]
Language Training Programs ,[object Object],[object Object],[object Object]
Thank you! www.triec.ca New Realities. New Opportunities.

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Post Workshop Employer Support: TRIEC and CONNECT for Ontario Chamber of Commerce, July 23, 2010

  • 1. Are You Ready? Post Workshop Employer Support OCC Training Session provided by TRIEC in partnership with CONNECT Strategic Alliances July 23, 2010 New Realities. New Opportunities.
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  • 13. Mentors: before and after Benefit Before After Understand the barriers faced by new immigrants 52 % 95 % Confident they can work effectively with a new immigrant 67 89 Appreciate the skills and assets immigrants bring 65 89 Confident in supporting immigrants in adapting to the workplace 61 90 Have good coaching skills they can apply at work 69 93 Would promote immigrant integration to colleagues 45 79 Discuss barriers faced by immigrants with colleagues 41 74 Would hire new immigrants, or refer them 76 95
  • 14. Top 5 corporate partners
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  • 26. Employer Engagement Effective employer engagement
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  • 31. Pitney Bowes Example Launches Mentoring pilot Expands Mentoring Program Works with TRIEC on immigrant-focused committees Wins HRPA award for diversity marketing Joins TRIEC council Posts jobs through TRIEC partner agencies Works with ALLIES to expand mentoring outside of the GTA Wins IS Award 2008 2007 2009 2010
  • 32. American Express Example VP Legal mentor wins Mentor of the Year Mentoring Program expands to peer group Holds onsite recruitment event w/ TRIEC partners Joins TRIEC council 2008 2005/6 2009 2010 Individual mentors sign-up Joins TRIEC’s York advisory committee HR intro to TRIEC partner agency Hosts BUILD IT launch, Amex President speaks Mentoring Program expands to other divisions as part of diversity initiatives Director of IT joins BUILD IT advisory committee & commits her division as pilot Continues to participate in BUILD IT initiatives
  • 33. Steam Whistle Brewing Example Wins IS Award Participates in HR consultant project Media coverage: CBC Radio, TV and Workopolis TV, Workplace News Sponsor of IS Awards Selection Committee Joins TRIEC council Posts jobs through TRIEC partner agencies 2008 2007 2009 2010 Sponsor of IS Awards Selection Committee Media coverage: Financial Post Media coverage: Globe & Mail
  • 34. HelpCaster Example IS Award nominee CIO participates in TRIEC-chaired Conference Board of Canada panel sharing best practices CIO meets with TRIEC Participating in TRIEC partner’s pilot project 2009 2010 Extending the partnership opportunity to industry association
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  • 45. New Realities. New Opportunities. Employer Resources: BUSINESS DRIVERS
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  • 47. New Realities. New Opportunities. Employer Resources: CREATING BIAS-FREE JOB DESCRIPTIONS
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  • 49. New Realities. New Opportunities. Employer Resources: SOURCING JOB-READY SKILLED IMMIGRANTS
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  • 54. New Realities. New Opportunities. Employer Resources: RESUME AND TELEPHONE SCREENING
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  • 56. New Realities. New Opportunities. Employer Resources: INTERVIEWING
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  • 59. New Realities. New Opportunities. Employer Resources SELECTION
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  • 61. New Realities. New Opportunities. Employer Resources INTEGRATION
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  • 65. Thank you! www.triec.ca New Realities. New Opportunities.

Notas do Editor

  1. Why do we care and why does it matter to employers? Employers increasingly report deepening challenges: Their workforce and talent pool is diminishing Their operations are increasingly global in nature (especially as the currency of our traditionally largest trading partner declines) Their local customer and supplier base is becoming increasingly culturally diverse As a spin-off of that, employers say they don’t have the skills or knowledge to engage new Canadians effectively Plus, more and more employers are instituting internal company mandates for social justice, community involvement, diversity, inclusivity. At the same, newcomers Are arriving in increasing numbers. As a result an increasing proportion of the GTA population is comprised of immigrants. Are arriving with more education and more work experience. 50% of all immigrants that arrived between 2001 and 2006 came with a post-secondary degree. That’s more than double the proportion of the Canadian-born population (20%) that earned a post-secondary degree, and more than the proportion of immigrants who arrived between 1996 and 2001 (28%). Not only are immigrants arriving in greater numbers and with more education, they are arriving in accelerating numbers. So much so that immigrants will account for 100% of new population growth in Canada by 2031, and 100% of new labour force growth in Canada by 2011. AND, you have to believe that this is happening far faster in the GTA than the Canadian average since 1 of every 2 newcomers settles in the GTA. Obviously, it’s a business imperative to integrate skilled immigrants into the Canadian workforce as early as possible, in their respective chosen profession, and at a level commiserate to their education and work experience. TRIEC helps make those connections.
  2. What is TRIEC? TRIEC is an employers’ council of all labour-market participants – essentially, any organization that has an interest in an employer’s ability to hire and retain talent in this changing labour market. This includes employers of all types, community organizations, business / industry and professional associations, all levels of government, labour, educational institutions and individual leaders. We believe that with an increasingly culturally diverse population in the GTA, the key to being labour-market ready in the 21 st century is based on being immigrant-ready. So, our mandate is to help GTA employers become labour-market ready by helping them become immigrant ready.
  3. The hireimmigrants program is the foundation for TRIEC’s work with employers. It’s projects are geared mostly toward HR professionals and others with hiring responsibilities. Products include: webinars on such topics as Religion in the Workplace, Understanding Cross-cultural Communication Challenges and Cultural Competency the hireimmigrants.ca Roadmap, a free, interactive, easy-to-use tool that helps you to develop comprehensive HR strategies How-to HR Workshops, developed in partnership with Ryerson University, that deliver hands-on, practical tips and tools for HR professionals bi-weekly HR e-tips a Cross-cultural interviewing tool The site has received over 180,000 unique visits who have logged more than 14-million hits. About the hireimmigrants.ca Roadmap (to be launched on Monday) 1  The hireimmigrants.ca Roadmap is a step-by-step guide with comprehensive strategies and tools to help businesses enhance their human resources planning and practice, from recruiting to retaining skilled immigrants. 2  It’s online, easy-to-use and free 3  It can be found at www.hireimmigrants.ca/Roadmap or via the hireimmigrants.ca website. 4  The hireimmigrants.ca Roadmap is a direct response to a business need for more support around recruiting and retaining skilled immigrants. 5  It is a hands-on, comprehensive tool that can support users with different needs: it allows users with immediate hiring needs to access relevant information quickly, while also supporting HR professionals who are looking for strategies and tactics for HR planning. 6  It’s a free learning tool for companies looking to enhance staff’s capacity to recruit, assess, hire and integrate skilled immigrants.
  4. Recruit: Sourcing channels to attract skilled immigrant job candidates Select: Recognizing international credentials; Identifying cultural biases and assumptions that can affect hiring decisions Integrate: Creating inclusive work environments to ensure equal participation; Identifying systemic barriers that can prevent full inclusion; Building Cross-cultural competence (individual, organizational); Creating strategies for educating recruiters, hiring managers, and general employee base
  5. Through Job Connect – employers may be eligible to get access to training incentives
  6. Online destination and learning community for HR and hiring managers seeking immigrant-readiness techniques Highlight – case studies and webinars Get featured by telling TRIEC about your own promising practices with respect to skilled immigrant employment.
  7. The Roadmap is a free, interactive, HR planning tool that provides step-by-step strategies and tools for immigrant-readiness and every stage of the HR lifecycle DEMO: Content overview Assess & Select Assess Prep for the interview Video clips Resources
  8. Through Job Connect – employers may be eligible to get access to training incentives
  9. Through Job Connect – employers may be eligible to get access to training incentives
  10. PINs: Recruit (post jobs), speaking opportunities for staff The Canadian Immigration Integration Project (CIIP), run by the Association of Canadian Community Colleges (ACCC), will receive additional funding of $15 million over the next three years to expand services in India, China and the Philippines. A new office will also open in London, United Kingdom, in the fall of 2011, which will also serve various Nordic and Arab states according to demand.
  11. OSLT: Free occupation-specific language training courses offered by 13 Ontario colleges will teach you the language and workplace culture skills required to communicate effectively in your job. 6 – 7 month programs, outside working hours – in-class, online