1. Tracey Hawthorne
252 Elm Drive, Telephone: 01633 615857
Ty-sign, Mobile: 07969882888
Risca, Email: TraceyHawth@hotmail.com
Gwent, Date of Birth: 26/12/1964
NP11 6PB
I have a full driving license and transport.
Profile
I am a determined, reliable, hardworking and conscientious person, able to work equally effectively
within a team and on my own initiative, and with demonstrable abilities at building, motivating,
developing and managing a team effort. With good communication skills and a personable, outgoing
and credible manner, I relate well to people at all levels and of all ages. I enjoy a challenge, set high
standards for my efforts and work hard to achieve demanding goals, both those set for me and that I
have set for myself. My leadership style is from the front, by example and persuasion rather than
confrontation, although I am able to maintain a suitable level of team discipline. Other strengthens
include; flexibility, adaptability and self-motivation, being able to gain new skills, a well-developed sense
of humour, loyalty and integrity. It is important that I feel I am able to make a significant personal
contribution to the achievements and growth of the company, and the team, of which I am part of.
Key Achievements, Attributes and Experience
 Organisational skills
 Leadership
 Time Management
 Motivational Skills
 Health and Safety Training
 Overseeing, Pricing and Stock Control
 Preparing Promotional Material and Displays
Career History
 Deputy/Store Manager, Store Twenty One. 2003 – Present
When I joined the company in 2003, I was Deputy Manager before being promoted to Store
Manager in 2007. My responsibilities included; staff training and recruitment, reconciling tills before
opening and closing the store, as well as ensuring customer care and health and safety. I was also
responsible for stock control and merchandising. My other duties have involved me covering in
other stores as Manager, as well as setting up new stores and refits.
 Communication
 Customer Service
 Delegation
 Managing Budgets and Wages
 KPIs
 Staff Training
 Staff Rotas

2.  Senior Cashier Supervisor, Focus DIY. 2001 – 2003
My responsibilities included; organising staff, reconciling tills before opening and closing the store
and making sure the front of the store is suitable for the day’s work.
 Floor Supervisor, Littlewoods Stores. 1995 – 2001
I was floor supervisor for the Lingerie Department and I was responsible for organising staff stock
control.
 Quality Supervisor, Plasmon Data Systems. 1988 – 1992
My responsibilities included; checking CD discs, keeping QA records and organising staff and training.
Left to raise my daughter.
 Quality Control Inspector, Parrot Corporations. 1986 – 1988
I was responsible for checking the quality of floppy discs and keeping records.
Education
Crosskeys College
 O-Levels:
o Accounts
o Biology
 RSA 1 Distinction
Risca Community Comprehensive School
 CSE:
o English
o Maths
o History
o R.E.
o Office Practice
o Home Economics
References on request.