iTAnalyzer Supercharge IT while Keeping Cost in Check

1. I
T
O
A
iTA
Mastering IT
Infrastructure Risks,
Costs and Complexity
Tsafrir Lahav,
t.lahav@itanalyzer.net
054-7634623
ITAnalyzer© - Confidential
1

2. Current Reality Distortion
IT Infrastructure Metrics Provided By Vendor/Silo
100
90
80
99.96
%
98.70
%
99.99
%
100
%
70
60
50
40
30
20
10
0
Availability
ITAnalyzer© - Confidential
Data
Efficiency
Biz Alignment
2

3. Why the Discrepancy?
• IT organizations are typically managed in “silos”
each silo focus on its specialty without correlation
100
• Each IT Service Rely % The ENTIRE IT Stack, not just on a single
on
%
component, IT layer or Discipline
• Traditional approach of IT
Operation Management does not
provide the right answers to new
challenges
ITAnalyzer© - Confidential
3

4. What is iTAnalyzer?
We developed an innovative new Analytical
layer converting IT rules based on best
practices and knowledge base into automated
pro-active and unified analytical system
Monitoring
Management
tools
IT Ops.
Analytic
s
Infrastructure
Management
Tools
ITAnalyzer© - Confidential
4

5. iTAnalyzer Structure
1) Accurate diagnostic information based
on Cross-analysis of IT infrastructure
collected data - Vendor independency.
2) Multi –Layer, Multi-Platform and
Multi-Vendor analysis capabilities.
3) Proactive approach
iTAnalyzer is the missing part for supporting the NEW IT;
Enhancing traditional ITSM solutions.
ITAnalyzer© - Confidential
5

6. Solution Overview
Data Sources
•
•
•
•
•
Backup/Replication
Storage/Virtualization
HA/Blade Solutions
Databases
HW/OS CLI’s/Files
iTAnalyzer
Analytics
Deployment
Vendors Heterogeneity
•
•
•
•
Environmental
Configurations
• Location
• Owner
• System
• Software
• Business
•
•
•
•
Server vendors
Switch vendors
Array vendors
ISV vendors
Products
Versions
Connectivity
Mapping
iTAnalyzer Enterprise Edition
•
•
•
•
ITAnalyzer© - Confidential
Analyze IT Infrastructure health
Optimize IT Resource usability
Analyze and manage risks proactively
Align IT to Business values
6

7. How does it work
iTAnalyzer query & track unique, rich and massive (frequency
based) IT infrastructure meta-data independently by
using standard CLI/API’s, parsing configuration files,
querying product policies and resources connectivity based
on IT rules and best practices knowledge combining it
into our automated “CARB” (part of our IP) iTAnalyzer
7
engine.
ITAnalyzer© - Confidential

8. Technical Highlights
About iTAnalyzer
Proactive &
analytic
approach
Agent-less
Scheduled
oriented
solution
Unique value of
data collection
Vendor
independent
Heterogeneous
platform
coverage
Embedded
Rules
End-to-end data
correlation
No 3rd Party
tools required
Cyclic &
Learning
Solution
Deep
knowledge &
field experience
Org Information
sharing
platform
ITAnalyzer© - Confidential
8

9. End-To-End Utilization
Reduce Risk & Costs
ITAnalyzer© - Confidential
9

10. iTAnalyzer Three main Pillars
Increase Availability
Mitigate Risks
Manage Cost Optimization
ITAnalyzer© - Confidential
10

11. Increase Availability
High Availability and SPOF
– Control Full Redundancy and service availability
– Analyze service impact of configuration changes
– Identify SPOF scenarios
Detailed & Consolidated Info Gathering
– Correlation between Tech and environment info
– Information of Availability and Recovery capabilities
– Global Discovery of Information supporting planned
downtime
Track Meta-Data Changes
– Track Perf Degradation caused by HW changes
– Identify missing File systems on App Failure
– Map Registry/Kernel change supporting server recovery
ITAnalyzer© - Confidential
11

12. Full Chain Mapping of HA and SPOF
Increase Availability
Mapping
Array
A
Array
B
Zone
s
SAN
MultiPath
Host
1
Host
2
Cluster
App-1
App-2
iTAnalyzer…Solves the Problem.
ITAnalyzer© - Confidential
12

13. Full Chain Mapping of HA and SPOF
Increase Availability
iTAnalyzer solution: Discovery and correlation of ALL associated Availability components by applying
an analytic engine of embedded rules, building End-to-End physical and logical relationships to ensure
service continuity; exposing discrepancies, miss-configurations, connectivity issues and SPOF
ITAnalyzer© - Confidential
13

14. Detailed & Consolidated Information
Increase Availability
iTAnalyzer solution: Discovery and Inventory of unique server components and coverage including
Environmental info, storage mapping, Data Protection coverage, Data and components versions, Cluster
membership, existing Redundancy and Blade encapsulation
ITAnalyzer© - Confidential
14

15. Tracking Meta-Data Changes
Increase Availability
iTAnalyzer solution: Tracking server meta-data changes including historical comparison between server
components, file system and logical volume history mapping, Kernel/Registry and network change history,
Redundancy changes Software Packages Differences…
ITAnalyzer© - Confidential
15

16. Blade Systems Analysis
Server Consolidation
Blade Center information consolidation providing details including
Identification and Detailed HW info, Power status, Slot population,
platforms and OS distribution ….
ITAnalyzer© - Confidential
16

17. Virtual Server Mapping
Server Virtualization
Physical to Logical consolidation view with resource allocation mapping of
heterogeneous virtual system solutions (VMware, Hyper-V, SUN Solaris, HP-UX…)
ITAnalyzer© - Confidential
17

18. System Availability Risk Analysis Summary
High Availability
ITAnalyzer© - Confidential
18

19. Mitigate Data Risks
Data protection gap analysis
– Full correlation between Policies, Data & Backup Results
– Identify wrong configuration & Human errors
– Map total Data protection coverage and RPO
Recovery from data copies
– Full Visibility of Data Copies and their App dependencies
– Reflect source volume grow into related targets
– Identify Recovery failures due to copy services errors
Identify Access Issues
– Highlight Storage array or Front-End redundancy
– Find Fabric and MultiPathing wrong implementation
– Map Data to ALL servers in Clusters, Hypervisors or
blades
ITAnalyzer© - Confidential
19

20. Missing Volumes across Data Copy Chain
Data Protection Example
iTAnalyzer Solution: Verify End to End Data Copies chains of local copies
and remote Data replicas of Storage Device, Storage Groups and Data Volumes
I
ITAnalyzer© - Confidential
20

21. Dependencies across Data Copies
Data Protection Example
ITAnalyzer© - Confidential
21

22. Complete Backup Coverage
Data Protection Example
ITAnalyzer solution: Exposing uncovered physical and virtual server’s
and identify gaps between existing data on servers and data protection
coverage by backup systems. ITAnalyzer uses a cross-matrix methodology
supporting Multi-vendor backup systems, identify the allocated and used
data on servers, analyze backup results based on policies and provide the
right information to review, correct and enhance backup configuration and
planning.
Customer Benefits:
1) Minimize data protection, data recovery and
data loss risks.
2) Ensure sanity, health and effectiveness of
your data protection systems.
3) Maximize assets utilization as backup
servers and media components.
ITAnalyzer© - Confidential
22

23. Data Protection Assets Usage
Data Protection Example
iTAnalyzer solution: Expose data protection gaps by correlating backup process results, backup policies
and exploring data on servers; identifying gaps on data protection coverage, configuration and human errors,
recovery point readiness and analyze backup process identifying missing backup windows, missing backup
agents and media management efficiency
ITAnalyzer© - Confidential
23

24. Data Recovery Risk Analysis Summary
Data Protection Example
ITAnalyzer© - Confidential
24

25. Data Allocation-Usage-Protection Correlation
Data Protection Example
ITAnalyzer© - Confidential
25

26. Cost Optimization
Enhance IT operations
– Unified Platform between Admin, Mgmt & Exec roles
– Analytic and DSS help similar to BI tools for Apps
– Focus on Proactive approach rather than reacting to
failures
Increase Provisioning - Utilization ratio
– Identify storage efficient usage along IT layers
– Discover whether ALL allocated IT resources provide value
– Re –use of existing IT resources
IT Alignment to Business values
– Allow justification of IT infrastructure investments and
budgets
– Quantify IT infrastructure weight to Biz Services
– Help It to Became a business contributor rather than
facilitator
ITAnalyzer© - Confidential
26

27. Enhance IT Operations
Reduce Costs
iTAnalyzer solution: Multi layer correlation redundancy including storage front end ports, Storage
Network switches, server MultiPathing and internal Disk RAID/Mirror implementation, server clustering,
virtualization and blade centers enclosure redundancy
ITAnalyzer© - Confidential
27

28. Appropriate Storage Allocation
Reduce Costs
ITAnalyzer© - Confidential
28

29. End-To-End Storage Utilization
Reduce Costs
ITAnalyzer© - Confidential
29

30. Increase IT Provisioning- Utilization Ratio
Reduce Costs
iTAnalyzer solution: Multi layer correlation redundancy including storage front end ports, Storage
Network switches, server MultiPathing and internal Disk RAID/Mirror implementation, server clustering,
virtualization and blade centers enclosure redundancy
ITAnalyzer© - Confidential
30

31. IT Alignment to Business Values
Reduce Costs
iTAnalyzer solution: Multi layer correlation redundancy including storage front end ports, Storage
Network switches, server MultiPathing and internal Disk RAID/Mirror implementation, server clustering,
virtualization and blade centers enclosure redundancy
ITAnalyzer© - Confidential
31

32. iTAnalyzer Addressing Customer Challenges
Case Study Summary
10% Staff
Savings
IT
Operational Costs
7% Reduction
in downtime
18% Infrastructure
Savings
35% savings
with
iTAnalyzer
solution
IT
Operational Costs
BEFORE
•
•
•
•
Limited IT Infrastructure Resources
Frequent Service downtime
Only 92% success on data recovery
Days finding Root Cause of
Problems
• Data loss discovered in Data Copies
• Ten IT infrastructure staff members
• Costs becoming unmanageable
ITAnalyzer© - Confidential
AFTER
• IT Infrastructure available for Re-Use
• Robust Redundancy implementation
• 99% success on data recovery process
• Implement Root Cause analysis in
Minutes
• Mitigate Data Copy Risks by factor
• Nine IT Infrastructure staff members
• Reduce & delay IT Infrastructure
purchasing
32

33. DELIVERING VALUE
Thank you for your attention
For more information:
Tsafrir Lahav
CMO
t.lahav@itanalyzer.net
+972-54-7634623
November 2013
ITAnalyzer© - Confidential
33