Presentation during the Second Tourism Human Resources Congress “Building Tourism Human Capital for Global Competitiveness” - 2 October 2012

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2. 88.57 M Filipinos in 2007: 2010 –
92.34 M
Labor Force 40,644 953
Employed Persons 37,841 1,021
Unemployed Persons 2,803 68
Underemployed Persons 7,312 20
LPFR 64.7%
Unemployment Rate 6.9%
Underemployment Rate 18.8%
In thousands except rates. Details may not add up to totals.
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Source: Preliminary, April2012 Labor Force Survey (LFS) Rounds.
National Statistics Office (NSO) website & Bureau of Labor & Employment Statistics (BLES)

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Source Data: National Statistics Office, Labor Force Survey

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Source Data: National Statistics Office, Labor Force Survey

5.  Youth unemployment rate at 16.0% was more than
twice the national rate of 6.9 %
 A large proportion of the unemployed have high
school education (44.5% or 1.247 M) or reached
college (34.8% or 0.975 M)
 Underemployment still a serious concern (19.3%);
common in the rural areas
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Source Data: National Statistics Office, Labor Force Survey

6.  There are 1.118 million workers in the Hotel
& Restaurant Industry or 3% of the total
employed
 From 2001-2011, the Industry grew annually
by an average 5.3% or +450,000 workers
 In 2009, around 6% of GDP; Tourism direct
GVA P463,398 in million Peso (PDP 2011-
2016, DOT)
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Sources of Data: NSO, Labor Force Survey; PDP 2011-2016; DOT

7. BLES Integrated Survey (BITS) 2009/2010
 Latest result of the BITS on Employment – 437,715
employed in this sector and most were young
workers (15-24 yrs old) with 67,469
 4,966 establishments engaged in tourism (30
June’10)
 Nearly half of total establishments employed agency
hired workers (49.4% or 2,452) – mostly for
security/janitorial services
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Source Data: Bureau of Labor and Employment Statistics, Labstat Vol.16 No.24

8. BLES Integrated Survey (BITS) 2009/2010
 Top 5 Hard-to-fill occupations:
medical technologist (607)
cooks (542)
travel attendants & stewards (431)
service crew (366)
accountants & auditors (333)
 3,267 or 65.8% of the establishments adopted
rotating shift as a flexible work arrangement for
employees
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Source Data: Bureau of Labor and Employment Statistics, Labstat Vol.16 No.24

9. Tourism Hotspots / Major Destinations, Philippines: 2009-
2010
Source: Department of Tourism.
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10.  In-demand occupations for 2005-2009 for this sector
has a total available supply of 138,095 or 83.46% of
the total 165,461 critical occupations
 Food and Beverage Attendant has the highest
number of certified workers at 41,746 followed by
House/Hotel Cleaner with 40,163
 TVET sector can still provide needed workers
locally, as it can train 431,535 annually from the
4,841 training institutions. Latest TESDA data for
2011 counts 242,679 certified workers in this
industry
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11.  Most workers in this sector are graduates of
Tourism, HRM and Travel Management
 CHED data shows that 446 graduates can be
produced in the three (3) identified critical skills
available in 77 institutions
 Opportunities abroad abound, particularly in hotels,
luxury liners and cruise ships as staff, maintenance,
cooks or crew. Filipinos are in demand workers
abroad in this industry for their value for work,
hospitality and courteousness
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12.  Exploitation of OJTs due to over supply that led to
the replacement of regular workers
 Ill equipped graduates/lack of qualified applicants
 CHED moratorium issued in 2010 includes HRM
 Competition with opportunities abroad
 Graduates/applicants do not settle for salaries
offered
 Companies are used as training grounds
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13.  Identified as one of the 12 KEGs in DOLEs most
recent labor market signaling activity, Project
JobsFit: The DOLE 2020 Vision and the Joint
Foreign Chambers of Commerce, 7 Big Winners
 Considered an employment driver in NCR, II, III, IV-
A, IV-B, VI, VII, IX, X and Caraga and recently
emerging in Region V and CAR
 Regarded as the 4 th largest contributor to foreign
exchange receipts next to semi-conductors,
remittances & BPO
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14.  NSCB: 5.3% lodging increase in 2009
 11% growth in Hospitality Industry in 2010
 Target of 6.5 million international arrivals by
2016
 Filipinos are in demand workers abroad in this
industry for their value for work, hospitality and
courteousness
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15. The Philippine Labor
and Employment Plan,
2011-2016
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16. A
NP-1
International Airport
Principal Airport - Class 1
A Principal Airport – Class 2
21 strategic thematic tourism NP-2 A
B
Community Airport -
Sea Port
destination clusters covering 77
A
B NP-3
Tourism Development Areas A
NP-4
A
B Tourism Cluster
B
A Tourism Development Area
7 strategic clusters in Northern NP-5
B
C
International Gateway
Strategic Destination
Philippines (North Luzon, CAR,
D
A
B Clusters
NP-6 C
CALABARZON, NCR) covering 27
A
D B
NP-7 CP-1
tourism development areas
C
D
E A
F
A B
A
7 strategic clusters in Central B
CP-2
CP-3
Philippines (MIMAROPA, Bicol, The
C C
B
D E
C
A CP-7
Visayas) covering 24 tourism A
A
development areas
B
A
CP-5 A
B
CP-6
B SP-1
CP-4
7 strategic clusters in the Southern B
C
B
A
A
Philippines (Mindanao) covering 26
A
C
A
SP-2
A SP-3 B
tourism development areas.
B
B
C A
C
D
A B
B
SP-4 A A
B
B
B
SP-7 D
C
E SP-5
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SP-6

17. OBJECTIVE: Improve employment levels and access to
employment opportunities
STRATEGIES: Focusing policies and programs on key
job generating areas toward increasing productivity and
employment.
To encourage foreign and domestic investments and thus spur
employment generation, the government pursues intensive
promotion, industry development and a more focused incentives
package in key areas, such as Tourism, Business Process
Outsourcing…
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18. STRATEGIES: Promoting employment-intensive
undertakings through infrastructure
Employment–intensive schemes in infrastructure development,
where applicable, will be adopted…
Priority infrastructure development includes the tourism hot
spots, including air and sea port development…
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19. STRATEGY: Adopting reforms in employment
facilitation.
Reforms on employment facilitation is being pursued to
support a policy environment that uses pro-employment
labor market policies, and improve the employability of the
youth and the educated through measures that address
oversubscription to academic degree and skills training
programs… career advocacy, coaching and counseling will
also be enhanced…
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20. STRATEGY: Addressing the job and skill mismatch
problem
Promoting better coordination between employers, academe
and the government, and by strengthening both public and
private sector labor market information and exchange
institutions, especially at the local levels… the DOLE
conducts labor market signaling activities on a regular
basis…
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21. STRATEGY: Enhancing human capital through
education and training
Promote demand-driven and quality assured education and
training, effective skills assessment and certification systems
and career advocacy especially in key employment
generating areas as identified in the PDP …
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22. Industry Prospects
& Opportunities
Growth of Philippine economy will be driven
by:
• Tourism (diving edge)
• Medical Tourism
• Real estate (BPOs investing in office space,
growth in domestic and international tourism)
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23. INDUSTRY IN-DEMAND HARD-TO-FILL
HOTEL and Front Office Cook
RESTAURANT Agent/Attendant
and TOURISM Baker
Food and Server and
Handler
Food and Beverage
Service Attendant
Waiter
Bartender
Room Attendant
Other Housekeeping
Services
Reservations Officer
and other Frontline
Occupation
Tour Guides
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Source: Project JobsFit

24. Over
Nursing
Business administration
HRM
Teacher Education
Under
Agri & Fisheries
Creative Arts, Animation & IT
Sciences
Engineering
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25.  Information Technology
 Teacher Education
 Science and Math
 Engineering
 Health Sciences
 Agriculture & Related Fields
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Source of data: CHED Memorandum No.4, S.2011

26. LMI Publications
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27. DOLE recently
developed Career
Pamphlets on in-
demand occupations…
… 16 of which are
career options viable
and related to Tourism
Industry
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28. Next generation labor
market signaling output
of DOLE , providing an
in-depth analysis on the
11 identified Kegs in
PJF
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29. Houses a "live" registry of skills up to the community level,
to help facilitate referral and placement of jobseekers.
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30. Location and Number of Workers
With Work Experience as
Carpenter, Dapitan City,
Zamboanga Del Norte: 2011-2012
Kauswagan
Polo
Potol
SanPedro
San Vicente
13 Carpenters
Linabo
Santa Cruz
Sulangon
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31. SAMPLE SKILLS MAP
Distribution of Workers With Experience in Production/Manufacturing in
Calamba, Laguna: 2009-2012
Number of
Workers
1-50
51-150
150-300
300-500
500-1000
1000 over
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32. The Phil-Jobnet Website
www.phil-job.net
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33. Career Guidance and Employment
Coaching
Major strategy to connect
jobseekers to employment
opportunities in the labor market
Creation of 59 Networks of
Guidance Counselors (NGCs)
with 2,350 members in the 16
regions that served as conduit of
DOLE in the conduct of career
orientation nationwide
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34. Career Path of Tourism & Hospitality Graduates
 Tour Guides
 Food and Beverage Service Crews
 Waiters and waitresses
 Front Desk Personnel
 Chef/Cooks
 Bakers
 Food Preparation Staff
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35. Career Path of Tourism & Hospitality Graduates
 Marketing and Promotions Specialists
 General Managers
 Housekeeping Managers
 Front Office Managers
 Convention Service Managers
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36. visit our websites:
www.dole.gov.ph
www.ble.dole.gov.ph
www.phil-job.net
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