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Shared value creation in the Coffee Industry of Minas 
Gerais 
Carlos Tarrason Collado 
Parallel 1.1 Common problems, common markets and shared value 
creation 
11 November 2014
17th TCI Conference 
Session 1B: Common problems, common markets 
and shared value creation 
Shared value creation in the Coffee Industry of 
Minas Gerais (MG), Brazil 
11th November 2014 
Monterrey, Mexico
What is Shared Value? 
Competitive advantage CSR 
Shared Value 
Bottom of the Pyramid 
Inclusive business models 
Local Economic Development Integrated and sustainable
What is Coffee?
Commodity Arabica in the NYSE
Is it really a commodity like 
other grains? 
Little value not really shared 
Producer Industry Distribution 
Lets see our reality…
Coffee in Minas Gerais 
WORLD 
144 Mi bags 
US$ 81 bi 
BRAZIL 
Prod. 50Mi 
Cons. 20Mi 
MG 
Prod. 20Mi 
Jobs 100.000
First steps in Minas Gerais 
1990s 
Producer Industry Distribution 
+ Quality 
= Premium
Evolution in Minas Gerais 
2000s 
Producer Industry Distribution 
+ Quality 
Certifications 
++ Quality 
= Premium
Minas Gerais today 
2010s 
Producer 
+++ Quality
Minas Gerais today 
2010s 
Producer 
Regional Brands
Minas Gerais today 
2014 
Industry 
Development 
2005 2010 2014 
Multinationals 
Regional 
Specialty 
2000
How to help MG 
>400 industries to 
compete against 
strong 
multinationals 
and 
the concentration 
of distribution 
channels 
1200 
10 
65% 
2014 
Nestlé 
Smuckers 
Strauss 
43,5% 
market
1. Understand business segments 
PRODUCT EXPERIÊNCE 
2nd WAVE 
3ª WAVE 
1st WAVE 
QUANTITY QUALITY
1. Understand business segments 
PRODUCT EXPERIÊNCE 
2nd WAVE 
3ª WAVE 
1st WAVE 
QUANTITY QUALITY 
• Fresh 
• Industrial 
• Gourmet chanel 
• Drink 
• Certifications / 
Country 
• Ultra fresh 
• Semi artesanal/ art. 
• Gastronomy. 
• Experience. 
• Origin (story of the producer) 
• Not fresh 
• Economies scale 
• Masive distribution 
• Product 
• Brand
Which segment is better for MG cluster? 
PRODUCT EXPERIENCE 
1st WAVE 2nd WAVE 3rd WAVE 
Fragmented business 
with micro, small a 
medium companies 
We went to see where 2nd and 3rd Wave business 
models are expanding. 
Business 
dominated by 
multinational 
companies 
Competition 
among 
Medium and 
large 
companies
World Reference in new trends 
and business models 
United States of 
America (US$) 
50% comom 
coffee 
Seattle, Portland, 
São Francisco 
50% specialty 
coffee 
Specialty 
Coffee Meca
Example 2nd Wave Specialty coffee 
 small lots 
 fresh grains 
 superior quality 
A new type of coffe 
New generation of foodies and roasters 
1966 
Food Service 
franchised 
Growing strategically 
Own 
coffee shops 
Differenciated Institutional 
supermarkets
With a good number of coffee shops and 
good quality 
CA 
180 
3 
Fonte: www.peets.com 
2 
5 
7 
18 
8 
4
Menu today
Company improving quality day to 
day with focus on freshness 
Fresh product made in the day by order, 
“small” lots, by hand 
Recognition of the quality on the price
Portland, Oregon 
Example 3rd Wave Specialty coffee 
Sell specialty coffee with >86 
points to >1000 coffee 
shops, restaurants and shops 
at the highest price of the 
market! 
Do they really sell coffee 
or someting else? 
Adam Maclellan
Build a brand = Identity 
Mainly with own coffee shops and selected 
points of sale 
9 own 
cafeterias 
Portland 
Seattle 
Los Angeles 
New York 
1000 
selected 
cafeterias 
Some high 
end 
restaurants 
NY 
SF 
Gourmet 
natural 
fresh 
shops and 
supermarkets
Identity: Show room + business 
PORTLAND DIVISION BELMONT DOWNTOWN STARK THE ANNEX 
SEATTLE PINE 12TH 
NEW YORK 
W. 29TH 
W. 8TH 
LOS ANGELES 
S. SANTA FE
Identity: Focus on coffee
Service = Training + Maintenance
Quality = Purchase + green coffee control 
quality
Roasting Quality = Equipment + People + 
Freshness (4 industries in the country) 
+ Control Quality
Semi artisanal process
3rd Wave strategies 
Specialized 
Service 
Service 
Marca 
Branca 
Identity 
+ 
+ 
Quality 
Identity 
Service 
Quality Identity
3rd Wave = Higher value with the 
participation of all the value chain 
actors = Shared Value 
Producer Industry Distribution 
Quality 
Identity 
Service 
Quality 
Identity 
Delivers 
the 
experience
First results in Minas Gerais
Firsts results in MG
Recognition to many people 
working for it..
Thanks to the institutions that support this work

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TCI 2014 Shared value creation in the Coffee Industry of Minas Gerais

  • 1. Shared value creation in the Coffee Industry of Minas Gerais Carlos Tarrason Collado Parallel 1.1 Common problems, common markets and shared value creation 11 November 2014
  • 2. 17th TCI Conference Session 1B: Common problems, common markets and shared value creation Shared value creation in the Coffee Industry of Minas Gerais (MG), Brazil 11th November 2014 Monterrey, Mexico
  • 3. What is Shared Value? Competitive advantage CSR Shared Value Bottom of the Pyramid Inclusive business models Local Economic Development Integrated and sustainable
  • 6. Is it really a commodity like other grains? Little value not really shared Producer Industry Distribution Lets see our reality…
  • 7. Coffee in Minas Gerais WORLD 144 Mi bags US$ 81 bi BRAZIL Prod. 50Mi Cons. 20Mi MG Prod. 20Mi Jobs 100.000
  • 8. First steps in Minas Gerais 1990s Producer Industry Distribution + Quality = Premium
  • 9. Evolution in Minas Gerais 2000s Producer Industry Distribution + Quality Certifications ++ Quality = Premium
  • 10. Minas Gerais today 2010s Producer +++ Quality
  • 11. Minas Gerais today 2010s Producer Regional Brands
  • 12. Minas Gerais today 2014 Industry Development 2005 2010 2014 Multinationals Regional Specialty 2000
  • 13. How to help MG >400 industries to compete against strong multinationals and the concentration of distribution channels 1200 10 65% 2014 Nestlé Smuckers Strauss 43,5% market
  • 14. 1. Understand business segments PRODUCT EXPERIÊNCE 2nd WAVE 3ª WAVE 1st WAVE QUANTITY QUALITY
  • 15. 1. Understand business segments PRODUCT EXPERIÊNCE 2nd WAVE 3ª WAVE 1st WAVE QUANTITY QUALITY • Fresh • Industrial • Gourmet chanel • Drink • Certifications / Country • Ultra fresh • Semi artesanal/ art. • Gastronomy. • Experience. • Origin (story of the producer) • Not fresh • Economies scale • Masive distribution • Product • Brand
  • 16. Which segment is better for MG cluster? PRODUCT EXPERIENCE 1st WAVE 2nd WAVE 3rd WAVE Fragmented business with micro, small a medium companies We went to see where 2nd and 3rd Wave business models are expanding. Business dominated by multinational companies Competition among Medium and large companies
  • 17. World Reference in new trends and business models United States of America (US$) 50% comom coffee Seattle, Portland, São Francisco 50% specialty coffee Specialty Coffee Meca
  • 18. Example 2nd Wave Specialty coffee  small lots  fresh grains  superior quality A new type of coffe New generation of foodies and roasters 1966 Food Service franchised Growing strategically Own coffee shops Differenciated Institutional supermarkets
  • 19. With a good number of coffee shops and good quality CA 180 3 Fonte: www.peets.com 2 5 7 18 8 4
  • 21. Company improving quality day to day with focus on freshness Fresh product made in the day by order, “small” lots, by hand Recognition of the quality on the price
  • 22. Portland, Oregon Example 3rd Wave Specialty coffee Sell specialty coffee with >86 points to >1000 coffee shops, restaurants and shops at the highest price of the market! Do they really sell coffee or someting else? Adam Maclellan
  • 23. Build a brand = Identity Mainly with own coffee shops and selected points of sale 9 own cafeterias Portland Seattle Los Angeles New York 1000 selected cafeterias Some high end restaurants NY SF Gourmet natural fresh shops and supermarkets
  • 24. Identity: Show room + business PORTLAND DIVISION BELMONT DOWNTOWN STARK THE ANNEX SEATTLE PINE 12TH NEW YORK W. 29TH W. 8TH LOS ANGELES S. SANTA FE
  • 26. Service = Training + Maintenance
  • 27. Quality = Purchase + green coffee control quality
  • 28. Roasting Quality = Equipment + People + Freshness (4 industries in the country) + Control Quality
  • 30. 3rd Wave strategies Specialized Service Service Marca Branca Identity + + Quality Identity Service Quality Identity
  • 31. 3rd Wave = Higher value with the participation of all the value chain actors = Shared Value Producer Industry Distribution Quality Identity Service Quality Identity Delivers the experience
  • 32. First results in Minas Gerais
  • 34. Recognition to many people working for it..
  • 35. Thanks to the institutions that support this work

Notas do Editor

  1. Strategy (Greek "στρατηγία"—stratēgia, "art of troop leader; office of general, command, generalship"[1]) is a high level plan to achieve one or more goals under conditions of uncertainty. Alexander the Great - Often called the greatest military commander in history, Alexander expanded the Greek empire to its greatest size, never losing a battle.
  2. Main question of the presentation How to develop a cluster strategy? Thinking in the majority of the companies of the cluster and the current situtation of the cluster And a company strategy? Thinking in the conditions of the company All the companies have to follow the cluster strategy? The support institutions will follow the cluster strategy
  3. 1. In 2012 the Minas Gerais association of bakers hired us to develop a strategy for the 1100 bakeries of the city of Belo Horizonte. 2. Around 300 bakeries were closing down because of poor results 3. In part due to competition from supermarkets, since 90s, and new consumer behaviour. 4. The most of the bakeries were saling own made fresh bread and some grocery products 5. There were some differentiated bakeries in the wealthy part of the city (special breads and products)
  4. Define the business as an industry, sector, … but with a clear definition Define the business segments using demand requirements, and differences in value chain Analize atractiveness and choose one segment Define strategies for the chosen segment and choose the best for the cluster
  5. Strategy (Greek "στρατηγία"—stratēgia, "art of troop leader; office of general, command, generalship"[1]) is a high level plan to achieve one or more goals under conditions of uncertainty. Alexander the Great - Often called the greatest military commander in history, Alexander expanded the Greek empire to its greatest size, never losing a battle.
  6. Segmento é um grupo de clientes (empresas ou pessoas) que possui as mesmas demandas (necessidades ou problemas), e que tem critérios de compra definidos. Um segmento de negocio é determinado pelas necessidades e demandas dos clientes. As empresas decidem em que segmentos vão concorrer. As empresas que estão em um mesmo segmento procuram os mesmos clientes.
  7. Segmento é um grupo de clientes (empresas ou pessoas) que possui as mesmas demandas (necessidades ou problemas), e que tem critérios de compra definidos. Um segmento de negocio é determinado pelas necessidades e demandas dos clientes. As empresas decidem em que segmentos vão concorrer. As empresas que estão em um mesmo segmento procuram os mesmos clientes.
  8. LONG LIFE Longa vida do produto. Produção em massa com economias de escala. Maior abrangência geográfica. Vendas principalmente de empresa a empresa (B2B). SHORT LIVE Vida curta do produto (1 dia) Produção produto principio a fim. Economia de escala menos importante. Raio geográfico de distribuição limitado (1 hora).