'Test Drive the Arts NI – Reaching the New, the Old and the Downright Bold!'
by Alice Lewis, Audiences NI
Test Drive the Arts introduces people to the arts for the first time by offering guest tickets from unsold capacity. The idea behind Test Drive the Arts is that potential patrons have the opportunity to experience attending a performance – providing organisations with a new and rich source of ‘hot leads’ they can convert into regular attendees. Audiences NI is managing a Test Drive the Arts project which will focus on Belfast initially before being rolled out across Northern Ireland. The project’s primary funder is Belfast City Council with support from ACNI for roll-out out across Northern Ireland.
3. Targets 3000 unique visitors to the website 1000 new attenders within first 6 months 20 arts organisations participating 10% of Test Drivers progress to ticket purchase Secure Media Partner Significant positive Media Coverage
4. Our approach Online mechanism Get input from arts organisations Work with partners Centralise as much as possible Monitor supply & demand
18. Response – 4 months in 5870 unique visitors to the website 611 applications = 1249 tickets (122 unsuccessful applications) 27 arts organisations (over 35 signed up) ? % of Test Drivers progress to ticket purchase Positive Media Interest & Coverage
29. This was a great opportunity to try something we wouldn't usually do. We hadn't been to a classical music concert in a very long time but now we're keen to go back more often as it was very enjoyable. Having only been to the Linen Hall Library once before I was completely unaware of the events that regularly happen there. “ I had meant to go to see the Ulster Orchestra for years but never quite got around to it. I had a fantastic evening, loved every minute of it and will be booking to go again very soon.” “ This was a great opportunity to attend something which I would not have previously considered but would definitely in the future.”
30. “ Without Test Drive I would never have known that Elmwood Hall existed. I'm glad that I was directed to the website and followed the easy instructions to apply. I thoroughly enjoyed the night and have been given the opportunity to experience a part of Belfast culture that I had not previously explored. The site increased my awareness in the Belfast Arts scene and I look forward to expanding my experience in the near future!.” “ Great experience. It gives an opportunity to attend events that you wouldn't normally and probably will do from now on!.” “ I would highly recommend this for people who, for one reason or another, haven't visited an arts venue for a while. It has certainly re-ignited my interest and I look forward to future productions.”
31. I used to be a fairly regular theatre goer, but illness precluded me from attending, I was really glad that I went on Saturday night, a brilliant performance that kept me enthralled!! I did not notice the time passing. It made me realise what I have been missing all these years!! GO,GO and thrice GO!!.” Really enjoyed it and the two children I brought with me had never been to the theatre before and they had a great time and want to go again!! It is quite a few years since we were out in the evening in Belfast and we thoroughly enjoyed ourselves and would certainly go again.
35. Hard to Reach? Areas of Deprivation 14% of participants drawn from Top 100 Areas of Multiple Deprivation (7% in a comparable analysis) Mosaic Types Students and Singles +7% on comparable dataset Housing Exec Tenants +5% on comparable dataset
36. Benchmarking 21 27 Arts Orgs 1296 1249 Tickets 231 (417 bookings) (725 registered) 611 Applications Never Seen Live After 9 months Test Drive the Arts NI After 4 months
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39. Alice Lewis Audience Development Manager www.audiencesni.com www.testdrivethe arts ni.org
Notas do Editor
What is Test Drive? Pilot Project in 2007 What we learned – demand exceeds supply, no shows, receptions a bit weird Looked at Oz models – learned that we needed to centralise Moved online for variety of reasons – benefits to user, benefits to arts orgs
We held seminars – created QA, built suggestions into web brief, repeated as necessary Partners – CNI, KDS, Sunday Life Centralise the collection of data for monitoring and analysis, event data, reduce admin at venue end Pulse demand and monitor supply This is a campaign for the arts in NI Used funders to get people on board
Simple Navigation Terms & Conditions Search Function Back End functionality – venues able to log in, data feed from CNI
We had the luxury of a PR agency. Media Partern
Media Partner – Sunday Life
Media Partner – Sunday Life
To counter any access issues, partnered with KDS.
We had the luxury of a PR agency. Media Partern
We had the luxury of a PR agency. Media Partern
We had the luxury of a PR agency. Media Partern
We had the luxury of a PR agency. Media Partern
We had the luxury of a PR agency. Media Partern
We had the luxury of a PR agency. Media Partern
We had the luxury of a PR agency. Media Partern
66% female, 34% from comparable analysis
Difficult to say with accuracy, but tending towards a lower age range than average.
I’m not allowed to get too excited about these figures, as my Research Officer keeps me in check! Anecdotally we have had comments about cost which indicates that there is a level of price sensitivity. Test Drive however is not about reaching socially excluded. ‘ We have to conclude, therefore, that whilst Test Drive the Arts is effective at influencing those who are open to persuasion , it is not particularly effective at penetrating the markets normally targeted by outreach work.’ MHM TD:NW 1999 Intenders – actually ‘Open to Persuasion’- In short Test Drive is persuasive (an offer you can’t refuse)
Martin from Moneysaving expert
Most importantly new audiences, New, old and downright bold Interesting data – lack of awareness of venue, of pricing. Last word should go to the people who have come through Test Drive – 5-9 mins.