1. Syed Naseruddin Qarin Ahmed
Saudi Arabia
Mobile: +966 552751929
Email: syednaserahmed89@gmail.com
Overview:
+22 Years of experienced multi-lingual retail professional. Worked both in Saudi Arabia and
India. Used to lead and motivate team of sales professionals to ensure the delivery of
aggressive targets and KPIs.
Work Experience:
Twenty4 Fashion ( B M A International )
Shop Manager
Dates: April 2009 – Till Date
Responsibilities:
Managing a retail store, successfully achieving continuous growth in sales across the business
and ensuring the store meets Key Performance Indicators (KPIs) and financial objectives set by
the business.
Efficiently managing finances for the store, including providing annual budgets, developing
sales and expenditure plans and monitoring and analyzing sales and profit margins in order to
take corrective action where necessary.
Leading a mid-size team, including recruiting and training staff, carrying out appraisals, dealing
with disciplinarians when necessary, and inspiring and motivating them to achieve targets and
maintain the store’s high standards.
Consistently delivering an outstanding level of customer service to high-end clientele, ensuring
a personalized experience is delivered at all times, particularly to VIP customers, and
developing relationships with customers.
Managing the operations of the store, handling the 2000sqmt shop and 30staffs working under
me including ASM, VM. Creating work schedules, monitoring stock levels and ordering
merchandise.
Initiating and delivering marketing and sales promotional activities, up-selling, bespoke services
and offers.
Reporting to the Area Manager. Provides customer service by assisting customers & responding
to their inquiries & complaints. Monitor sales activities to ensure customers receive satisfactory
service & quality goods. Maintain monthly opening/closing stocks with actual physical inventory
count. Monitor inventory stock & replenish regularly. Receives deliveries.
2. Maintains paper work & all banking requirements daily. Maintains all reports & send to H/O via
e-mail/fax. Maintain high levels of standards in store. Direct & supervise sales team. Achieves
monthly targets. Encourage team spirit. Enforce safety, health & security rules.
Provide effective communication with Brand Manager and staff for proper work turnovers and
deliveries. Managing stock levels and making key decisions about stock control.
Maintaining awareness of market trends in the retail industry, understanding forthcoming
customer initiatives, and monitoring what local competitors are doing.
REDTAG ( B M A International)
GOODS CORDINATOR
Dates: 2003-2008
Job Responsibility:
Manage Inventory from one store to other store
Consolidate single pieces in one store
Merchandise Goods as per family
Give guidelines to stores staff for the discount items
Prepare list of the items for discount for sale
REDTAG ( B M A International )
Supervisor
1998 - 2002
Working closely with the senior management team at Harrods to support and achieving targets
and uphold the high standards customer service expected by the store.
Implementing and delivering exceptional customer service standards, ensuring a unique and
personal experience for all customers and building ongoing relationships in order to develop
loyal customers.
Managing operational tasks, upholding high quality merchandise and ensuring displays are well
presented.
Leading and developing a strong team of sales men and store assistants, directing and
overseeing their daily tasks, delivering regular training, providing advice and support, and
carrying out monitoring and evaluation of performance.
Managing stock levels and planning stock control to minimize loss, maintaining accurate stock
records and availability and adhering to store procedures and policies.
Smaa Fashion ( B M A International )
Sales Associate
1997 – 1998
3. Supporting the store manager of this luxury menswear boutique with the full range of store
management responsibilities, including overseeing daily operations within the store,
supervising sales teamand bespoke services.
Helping to maximize store profits and sales, exceeding sales targets on a regular basis and
delivering a high level of customer service, including advising customers on cut, fabric, colour
and details.
Skills, Courses and Trainings:
Several training courses, workshops and on-the-job trainings:
Store & People Management Development Program
Health & Safety at Work Retail Life & Being Commercial Manager
Security & Bomb Threats Life of a Store & Maximizing learning
Fire Fighting & Evacuation Merchandiser Structure, Responsibilities &
Workshop
Operating Till Point & Till Codes Policy SOP & Compliance
Payment Methods & Cash Handling How to Layout Your Store Commercially
Customer Service Promotion G.L. & Peak Trading
Many Happy Returns A Little Bit of Finance
Fabrics & Product FABs Coaching Tips & Conflict Management Style
Equipment Types & Use Leading Change
Tickets Types & Use Performance & Development
Décor Types & Use Employee Engagement & Effective Teams
Seasonal Guidelines & Life Styles Strategic Business Planning
Visual Merchandising CRM & CSI
Personal Information:
Marital status : Married
Children : Two Daughters
Nationality : Indian
Date of birth : 26th Oct 1971
Place of birth : Bhubaneswar, India
Others:
Computer literacy: MS Office
Arabic / English speaker.
Valid Saudi driving license.
Transferable Iqama