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Building Financial Capability to Strengthen Consumer Protection

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Swedbank Privātpersonu finanšu institūts
Swedbank Privātpersonu finanšu institūts

Arabela Aprahamian Senior Operations Officer Financial and Private Sector Development Europe and Central Asia World Bank

EducaçãoEconomia e finançasNegócios
1 de 10
Building Financial Capability to Strengthen Consumer Protection Riga, Latvia 13 May 2010 Arabela Aprahamian Senior Operations Officer Financial and Private Sector Development Europe and Central Asia World Bank
Weak financial literacy undermines development of the financial sector ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: European Credit Research Institute, Central Bank of Azerbaijan
Limited experience of consumers ,[object Object],Source: CGAP/World Bank, Financial Access 2009: Measuring Access to Financial Services around the World
Weak financial literacy affects consumer protection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Consumer protection & financial literacy promote sound financial markets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Consumer protection & financial literacy promote sound financial markets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Improving financial capability and regulation are complementary ,[object Object],[object Object],[object Object],[object Object]
Financial capability initiatives to strengthen consumer protection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Financial literacy surveys ,[object Object],[object Object],[object Object],[object Object],[object Object]
More Information ,[object Object]

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Building Financial Capability to Strengthen Consumer Protection

  • 1. Building Financial Capability to Strengthen Consumer Protection Riga, Latvia 13 May 2010 Arabela Aprahamian Senior Operations Officer Financial and Private Sector Development Europe and Central Asia World Bank
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Notas do Editor

  1. A range of organizations –including the government, state agencies and non-governmental organizations– should be involved in developing and implementing the financial capability program. The government should appoint a cen ministry (e.g. the Ministry of Finance), the central bank or a financial regulator to lead and coordinate the development and implementation of the national financial capability program.