grooming oneself

1. WELCOME
TO

2. WHAT ARE THE
BASIC NEEDS
OF HUMAN
BEINGS?

3. • Food
• Clothing
• Shelter

4. Maintain Good
Health
GOD
BLESSINGS TO MAINTAIN
YOUR POSITIVE MIND

5. What is LIFE?
L = Live Life
I = Involved
F = With fun &
E = Effectiveness

6. Wheel of life
Family
Spiritual
Relationships Career
Social Service
Education
Finance/Savings Health

7. Looking Inwards…
• Often we consider ourselves to be
inefficient?
• Wonder : “What’s wrong with me?!”
• Criticize ourselves for being
disorganized?
• Feel that we are floating through
life?

8. • Have serious aims that we want to
accomplish
• Have dreams that we want to
achieve
• We are on the “ I’ll do this when
that happens” mode?

9. HELP! HELP!!
Lets understand…..
• Why we are
• How we are
• Are we announcing your destination or
managing your journey?
• Are we organized by mind?
• Do we have a flair for organizing?

10. The
Power of
Focus

11. 1 Point Program to
Success
F – Follow
O – One
C – Course
U – Until
S – Successful

12. Focus to be Successful
Focus
• To live this event called life
• To know your purpose of life
• To set goals

13. • To lead a balanced life
• To achieve your goals
• To free some time to work
on them
• To manage your life
• To be personally effective

15. AKRASIA
FAILING TO DO WHAT I AM
SUPPOSED TO DO
DOING WHAT I AM NOT
SUPPOSED TO DO

16. WHY ARE WE STILL IN
AKRASIA?
… BECAUSE WE REFUSE TO ……………….

17. . .
• •
• .
. .
• •
• . •
.
•
.
• .

18. . .
• •
• .
. .
• •
• . •
.
•
.
• .

20. PARADIGMS
• Patterns of Behavior
• Rules & Regulations
• We use those patterns to set boundaries around us
• And try how to solve our problems by remaining
within those boundaries
When we are in PARADIGM we do two
things
1. We set boundaries around our selves
2. Then we measure our Success & Failure against
these rules by remaining in the Boundaries

21. PARADIGM EFFECT
What is impossible to do with one Paradigm can
easily be done by having another paradigm
PARADIGM SHIFT
WHENEVER A PARADIGM SHIFTS EVERY ONE
GOES BACK TO ZERO. YOUR PAST SUCCESS
GUARANTEES
YOU NOTHING

22. PARADIGM TRIGGER QUESTION
WHAT TODAY IS IMPOSSIBLE TO DO IN MY JOB/LIFE
BUT IF IT COULD BE DONE, IT WOULD
FUNDAMENTALLY
CHANGE THE WAY IN WHICH I DO THINGS?
WHAT IS YOUR ROLE
WHAT ARE THE KEY
ROLES/RESPONSIBILITIES
ASSIGNED TO YOU?

23. WE DON’T WANT TO …………

24. Why do we refuse to CHANGE
CHANGE MEANS LOT OF ………….
• Trouble
• Pain
• Sacrifice
• Risk
• Efforts

25. We would all love to be called…
...Successful ...Victorious
...Triumphant ...An Achiever
...A Winner

26. WHAT IS SUCCESS ?

27. SUCCESS
IS…
P ROGRESSIVE
R EALIZATION
W ORTHWHILE
P REDETERMINED
P ERSONAL
G OALS

28. WHY WE
REQUIRE
SUCCESS?

29. • TO GROW IN LIFE
• TO GET GOOD INCREMENT &
PROMOTION IN THE
COMPANY
• TO BE RESPECTED IN THE
SOCIETY
• TO TAKE CARE OF OUR
FAMILY

30. WHO IS THE MAIN
IMPORTANT
PERSON FOR
SUCCESS?

31. IT`S
YOU

32. HOW WE
WILL GET
SUCCESS?

33. THROUGH OUR
PERSONALITY
DEVELOPMENT

34. Successful Person should have..
• Aim In Life
• Personality
• Positive Attitude
• Communication
• Courteous
• Discipline
• Sincerity & Hard Work
• Punctual & Creative
• Integrity & Team work
• Market Knowledge
• Coordination
• Corporate Expectations from you…

35. AIM in
Life

36. •A wareness - Where you are
right now?
•I ntention - Where do you
intend to be?
•M otion - What skill will help
you to achieve your AIM….

37. Why We have Aim in Life…

38. WHAT IS
PERSONALITY
DEVELOPMENT

39. PERSONALITY DEVELOPMENT..
• Personality development is the
development of the organized pattern of
behaviors and attitudes that makes a
person distinctive.
• Personality is defined as the individual
characteristics of a person that determine
his or her perception, motivation and
behavior.

40. Personality Development..
• When there is an Aim, there is
Zeal & Commitment to achieve
it.
• When there is aim, there comes
the Goal, which is Short term &
Long Term
• For achieving the Goal, there is
a Plan which is Formulated.
• For any Planning, there comes
the Personality Development.

41. PERSONALITY….
Personality is the
sum total of the
characteristics of an
individual which
distinguishes one
individual from
another

42. Personality includes…
• Grooming &
Appearance
• Personal Hygiene
• Good Manners

43. GROOMING &
APPERANCE
• Dressing have an impact
on Self, Colleague &
Customers
• Your clothes convey the
message that you are
Confident, Presentable,
Ambitious & Sincere

44. Benefits of Grooming
1. Makes one look Attractive
2. Builds up Self Confidence
3. Helps in better Appearance

45. CORPORATE
DRESS CODE
SHOWROOM
DRESS CODE

46. Power Dressing
Remember…YOU never get a second chance
to make the first impression!!

47. Grooming Standards- Men
• Hair
• Hair above ears and around the neck
should be tapered
• Hair on back of neck should not touch
collar
• Hair coloring must look natural and
complement the individual.

48. MOST IMPORTANT FOR MEN
SHAVING
DAILY IS A
MUST…

49. Grooming Standards- Men
Mustaches
• Should be trimmed.
• It should not grow more than the
mouth corners

50. Sideburns
Sideburns
Must not extend
below the midpoint
of the ear.
Not
Acceptable!!!

51. • Belt
• Should not be too
large or small
• Should be
matching with the
dress code
• Shoes-
Always
Polished
• High-quality black
lace-up shoes
• Small heal closed
shoes for ladies

52. •Tie
•Socks

53. Handkerchief
Wallet

54. ACCESSORIES
(Watch)
Buy yourself the nice and quality
watch
Don’t go in for something too flashy or
too sporty.
A simple watch with straight, classy
lines should do the trick.

56. Do’s for Men
• Always look • Keep your hair neat and
professional trimmed
• Dress for the audience. • Use Mild fragrances
• Wear clothes that fit • Ties should be
you conservative and reach
the middle of your belt
buckle
• Make sure your clothes
are pressed
• Lace-up shoes (usually
black) with a suit
• Shirts with a simple
collar and cuffs • Hair, usually parted to
one side, not reaching the
• A formal but simple top of your shirt collar

57. Don'ts for Men:
• Avoid multiple buttons • Avoid Fragrance that smells
on your shirt Don’t use from a distance
Clothing that no longer
fits
• Avoid Garish ties
• Avoid wrinkled clothing
• Avoid Shiny tie pins or clips
or big belt buckles
• Avoid Hair that falls in
your face or obscures your
eyebrows • Don’t use Open top shirt
button with a tie
• Avoid Short-sleeved dress
shirts • Don't use Loafers with a suit

58. Grooming Standards-Women
•Hair
• Clean, neatly shaped, and
arranged in an attractive
feminine and professional
style
• Conspicuous rubber
bands, combs, and pins
are not advisable

59. Grooming Standards-Women
• Makeup should be applied in good taste
so that colors blend with natural skin tone
and enhance natural features.
• Lipstick colors shall be conservative and
complement the individual
• Long, false eyelashes shall not be worn when
in uniform.

60. Jewellery
• While in uniform, only one ring authorized,
i.e. wedding ring
• Necklaces will not show above the shirt line
• Earrings are prohibited for male personnel
• BODY PIERCING. Not authorized while in
uniform other than earrings for women

61. Do’s for Women:
• Always look • Wear heels (up to 1 1/2"
professional to 2"), with a high
vamp, with formal
attire
• Dress for the
audience
• Conservative business
make-up
• Wear clothes that fit
you
• Focus on Lips & eyes
• Make sure your
clothes are pressed • Apply Lipstick
nicely. properly.
• Simple manicure
• Keep your hair neat
and trimmed

62. Don’ts For Women
• Don’t wear dark • Avoid Fragrance that
colored clothes. smells from a distance
• Don’t Wear wrinkled • Don't wear Anything too
clothing bright, tight, sheer or
short
• Don’t wear transparent
Fabrics • Don’t wear open toed
shoes.
• Avoid Hair that falls in
your face or obscures • Don't have too much
your eyebrows makeup
• Avoid Earrings that are • Don’t wear big, shiny
large & dangling buckles or jewelry

63. Personal Hygiene
• Bath daily to avoid body odour.
• Smokers & Pan Chewers should
take extra care to avoid nicotine
stains on teeth and hands &
Tobacco breath
• Avoid chewing gums during
WORKING hours.
• Wash face atleast TWO times a day
to look fresh.
• Take ADEQUATE REST at night

64. Personal Hygiene
• Flush the toilets immediately after use
• Always use dustbins for disposing any
wastage
•Never smoke in public places or
exchange the cigars from one hand
to the other.
•Always use Spittoons
•Do not pick your nose in public

65. Good Manners…
• Never Cough or sneeze Loudly in
Front of the other person
• Do Not OR Avoid Eating INFRONT
Of the Unknown / CUSTOMER
• Avoid Making a NOISE while eating

66. Greetings…
Say-
“Sir” only to a MAN
“ Madam” only to a Lady / Woman
Address your colleagues with equal
respect as Mr. Ram.. Or Ms. Sita or Mrs.
Geeta..
Or Sir/ Madam if he / she is your Senior.

67. Greetings…
• Good Morning- from morning that
you wakeup till 12pm
• Good Afternoon- from 12pm to
4pm
• Good Evening- from 4pm
• Good Night – ONLY when you are
LEAVING the Office after 7:30pm.

68. Body Language…
What does your body language
say to our
colleagues?
Facial expression
 Hands
 Posture

69. Body Language…
Pay attention to your
colleagues body language
Be aware of your body
language to ensure you
send the right signals to
your colleagues

70. IS your Body Language gives
NEGATIVE signal..
 Crossing your arms
 Tapping your foot, pen, or
fingers
 Rolling your eyes at customers
 Letting your eyes wander

71. DO’S OF BODY
LANGUAGE
• Greeting with a Smile - shows your
interest in your Colleagues.
• First Listen to other person carefully &
than put your point.
• Control the movements of your hands
here & there and keep them visible.
• Maintain a relaxed & confident posture

72. DONT’S OF BODY
LANGUAGE
• Do not cover your mouth
with your hand while you
are speaking
• Don’t bite your lips while
standing infront of the
Colleagues /Seniors
• Don’t blink your Eyes
frequently.

73. Facial Expression…
Do you greet
everyone with a
SMILE or in
with a SAD
expression?

74. ANGRY..

75. SURPRISED

76. FRUSTATED

77. DISLIKE

78. SAD
NOT
INTERESTED

79. HAPPY..
SMILING..
CHEERFULL

80. YOUR Posture…
Good posture makes you
look Confident, Alert, and
Professional

82. Attitude….
An attitude is the way you
communicate your mood to others.
It is the foundation of success
regardless of your chosen field.
It can be positive or negative.
It is a critical factor to success.

83. HOW MUCH DO YOU SEE OF AN
ICEBERG?

84. THE ICEBERG
ONLY 10% OF ANY ICEBERG IS VISIBLE. THE
REMAINING 90% IS BELOW SEA LEVEL.

85. VISIBLE
ABOVE SEA LEVEL
10 %
SEA LEVEL
INVISIBLE
BELOW SEA LEVEL
90 %

86. THE ICEBERG
• The Iceberg
example is also
applicable on
human beings …

87. THE ICEBERG
KNOWLEDGE
KNOWN &
TO OTHERS
SKILLS SEA LEVEL
UNKNOWN
TO OTHERS
ATTITUDE

88. KNOWN
BEHAVIOR
THE ICEBERG
TO OTHERS
SEA LEVEL
UNKNOWN
TO OTHERS
ATTITUDE

89. WHAT MAKES YOUR LIFE 100%
SUCCESSFUL ?
Let each letter of the alphabetic has a value equals
to it sequence of the alphabetical order:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
1 2 3 4 5 6 7 8 9 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2
0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6
S K I L L S
1 1 9 1 1 1
= 82
9 1 2 2 9
K N O W L E D G E
= 96
1 1 1 2 1 5 4 7 5
1 4 5 3 2
A T T I T U D E
= 100
1 2 2 9 2 2 4 5

91. A Positive Attitude…
• Increases Productivity
• Fosters Teamwork
• Solves Problems
• Improves Quality
• Breeds Loyalty
• Increases Profits
• Makes a Pleasing
personality
• Leads you to Success.

92. A Negative Attitude…
• Leads to Bitterness
• Resentment
• A purposeless life
• ILL health
• High stress levels for self
and for others

93. Reasons for Failure
• Unwillingness to take risk
• Lack of persistence
• Instant gratification
• Looking for shortcuts
• Selfishness and greed
• Lack of conviction
• Fear
• Lack of discipline
• Poor self esteem
• Fatalistic attitude

94. What is Negative Attitude..
• Developing negative attitude
towards life is more mental
than physical.
• A bad relationship, poor self
image, a history of abuse,
stress, frustration and many
other factors can change your
overall attitude towards life
• It directly impedes your overall
performance.
• Such tendencies are deep-
rooted in mind and nurtured by
excessive Negative Emotions.

95. How to Overcome Negative Attitude
WORK on your personal foundation,
namely in the Five Pillars of Attraction.
Remember what F.R.E.S.H. stands
for:
F: Finances
R: Relationships
E: Environment
S: Spirituality
H: Health
Right now, write down one task for each of
the Five Pillars (F.R.E.S.H.) that you can

96. COMMUNICATION

97. Communication….
• Transferring
information from one
person to another
person that leads to
some outcome

98. The Communication
Process
MESSAGE
SENDER MEDIUM RECEIVER
FEEDBACK

99. Communication…
Methods:
• Verbal – Face to Face
• Written
• Electronic
• Visual
• Audio
• Group Meetings
• Notice Boards
• Text

100. Communication…
Medium:
• Letters
• Memo
• Report
• Notice board
• Faxes
• Telephone
• E-mail
• Face to face
• Body language
• Video/video conferencing
• Internet

101. Business Communication

102. Behavioural aspects of communication skill
 Treat people with courtesy
 Learn to respect other’s views
 Develop the habit of accommodating other’s views
 Never be too absorbed in yourself
 Show interest in other people
 Give orders in the form of requests
 Seek clarification / guidance

103. Do’s - Communication skills
Greet people warmly
Show interest in listening to others
Always use polite words
The tone of voice must be even / mono tone must
be avoided
Verbal communication must coincide with body
language
Present your views to effect other’s perception

104. Don’ts- Communication skills
 Avoid double meaning phrases, unpleasant jokes,
hurting remarks, loose talks, spicy gossip
 Avoid comments, enquiries anything personal or
sensitive
 Avoid offering unsolicited advice
 Avoid usage of complicated idioms and phrases,
professional jargons and local adages and slang

105. Verbal Communication
Get one or more internships
don’t be afraid to express your ideas
Practice talking with elderly people

106. Non –Verbal Communication
Personal Appearance
Posture
Gestures
Facial Expressions
Eye Contact
Space Distancing

107. Communication in Person
58
____% of communication consists of body language
35 is expressed through tone of voice
____%
7
____% is communicated through words

108. A key to Effective Communication
S SMILE You will appear
CONFIDENT
M MAINTAIN eye contact. You will be
seen as more sincere, honest, &
informed.
I INVITE receiver by giving them time
to think. You will be seen as polite
when you allow uninterrupted
response.
L LOOK your best, look professional.
Be appropriately dressed.
E ENCOURAGE the other
person.
Keep a pleasant facial expression &

109. Telephone Manners
RIGHT
R – Respond Promptly
I - Identify yourself Clearly
G – Go out of way to Help
H – Hear & Hear Carefully
T – Terminate Politely

110. Answering - Phone
• Prior to picking up the telephone, make sure
you’re approaching the call in a positive way.
• Try to Answer the call within 3 rings.
• Know your department standards and apply
them.
• Greet the CALLER with a “Good
Morning” or “Good afternoon.”

111. Example:
“Good Morning,
sunflower education
system Pvt Ltd,
this is NISHA, How
may I help you?”

112. USE THESE WORD..
TO BE COURTEOUS
• Sorry
• Excuse Me
• Thank you
• Please

113. Discipline
• Good Employee should First be a Disciplined
Person.
• Be Punctual in your work
• Proper use of the office equipment and
facilities
• Discipline with the BOSS & Colleagues
• Avoid any type of Discrimination
• Avoid any type of Personal Harassment
• Avoid any Affair / Loose Talk during
Working Hours

114. SINCERITY
• Sincerity is generally
understood to be truth in word
and act.
• One who means what he says
is a sincere person.
• Sincerity can be of two ways
• Sincerity in Work
• Sincerity as Hard Work
• A person who is sincere will

115. HARD WORK
• It is the effort you put to
complete the work.
• Hard work can be in two
ways
• Result oriented
hard work
• No care about result but
only money.

116. Punctuality
• Punctuality is the quality of person
who complete his work on time.
• Punctual person will not give chance to
others to remind him regarding his
work / feedback.
• He will be proactive for his assignment.

117. Creativity
• As a Corporate
Employee , you
should try to be
Creative in your work.
• Share your ideas &
suggestions with your
SENIOR to make your
workplace more
efficient.

118. INTEGRITY
• Integrity is the
Honesty in an
Employee.
• Integrity represents
the inner feelings /
thinking in an
individual.

119. Teamwork
• Team members actively work together to
achieve a common purpose.
• Teamwork is the central foundation of any high
performance team.

120. New Skills Are Important
• Boss Communication:
Tasks and Achievements.
• Criticism: How to accept
it, admit it, thank them,
and demonstrate change.
• Give Compliments who
highlight our weakness.
• Acknowledge Others: Be
friendly with your
Colleagues

121. Your Boss • No surprise!
• Communicate!
• Demonstrate
loyalty.
• Keep confidence.
• Remember your
boss is human.
• Implement the
Advise of your
BOSS

122. Watch Your Personal Life
• Your personal life is
also important for
your Growth.
• Keep your private life
private.
• Your personal life
shouldn't disturb your
professional life.

123. Market Knowledge
• Update yourself with the Market General
Knowledge.
• Show eagerness to learn apart from your
daily work.
• Keep update knowledge about your
competition, other department work,
etc.

124. Department in your
company
• SALES
• MARKETING
• HRD & ADMIN
• FINANCE
• STORES &
PURCHASE
• EDP & IT

125. COMPANY OBJECTIVES
DEPARTMENT OBJECTIVES
OBJECTIVES OF HOD
ALLOCATE INDIVIDUAL AS PER THE SKILLS & EXPERIENCE
MANAGEMENT EXPECTATION FROM THE INDIVIDUAL

126. COMPANY OBJECTIVES

127. DEPARTMENT OBJECTIVES
• Company Objectives in turn
becomes the objectives for a
Department.
• Based on the company objectives,
HOD plan the Individual Staff
Objectives

128. HRD Department Function
• HR Policy Formulation &
Implementation
• Recruitment & Selection
• Training & Development
• Performance Appraisal
• Compensation
• Grievance Redressal
• Employee Welfare
• Future Strategy & Business Plan

129. Admin Department Function
• Facility & Infrastructure
• House Keeping
• Security Management
• Canteen & Transport
• Event Management
• AMC of Utility
• Administration Grievances
• Dealing with Government Agencies

130. Finance Department Function
• Identify the Finance need & arrangement.
• Cash flow Management.
• Debtor & Creditor Management.
• Accounting Office expenses with the
respective head
• Preparation of Profit & Loss /Balance Sheet
• Taxation & Commercial Matters.
• Audit & Cost Control Measures

131. Marketing Department Function
• Creates Brand Image & Awareness in
the Market
• Increase the Customer Step In for our
Product.
• Chalk Out Schemes & Advt Plan for the
Sale
• Explore the new Marketing segment.
• Focus on Customer Service & Delight

132. Stores & Purchase
• Plan & Propose the Requirement of the
Various Dept.
• Raise the P.O & Arrange the material.
• Stock & arrange the distribution.
• Account the Purchase & Issue of Materials
• Maintain Proper Stock Taking & Audit.
• Highlight the Dead Stock.
• Submit MIS on the Consumable & New
Vendor Development.

133. EDP & IT Department Function
• Company provides Computer /
Internet / Email / Printer / Scanner
etc., for the smooth functioning of
the work.
• We should use it for the Official
purpose only.

134. Dept-Coordination
• The act of working
together
• Coordination means
integrating or linking
together different
parts of an
organization to
accomplish a collective
set of tasks.

135. MANAGEMENT EXPECTATIONS
• To work in a Team & put our
maximum effort in the work.
• Take the Ownership & complete
the task as per the schedule.
• Maintain Honesty, Punctuality &
Loyalty towards the work &
company.

136. Expansion Strategies of your
company
2007
2010

137. Expansion Strategies of your company

139. YOUR COMPANY TREE
CMD
SALES
EDP & IT
ADMIN
STORES
MARKETING FINANCE
HRD

140. Thank You!