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Digitally Resonant Leadership
in the Borderless
Workplace




TMA World Viewpoint
Digitally Resonant Leadership in the
Borderless Workplace



               New Horizons

 New horizons for developing leadership influence are
         emerging in the borderless workplace.
Digitally Resonant Leadership in the
Borderless Workplace



                 New Horizons


What were once seen as peripheral capabilities like leading
virtual teams and remote knowledge
workers are now central to the
talent development agenda
of the future.
Digitally Resonant Leadership in the
Borderless Workplace




As businesses become increasingly connected and collaborative, one of
the most significant daily challenges confronting
a new generation of leaders is:

Transferring the fidelity of leadership
performance in a digital environment,
without degrading the integrity of personal
leadership impact.
Digitally Resonant Leadership in the
Borderless Workplace




Whilst it can take years to master the leadership
skills and professional expertise required for
stand out performance in today’s complex
organizations, most people develop those
capabilities in the physical world, working
face-to-face with colleagues and clients alike.
Digitally Resonant Leadership in the
Borderless Workplace




In the new borderless world, the
transference required from the
physical leadership realm to the
virtual sphere is by no means easy or
straightforward.
Digitally Resonant Leadership in the
Borderless Workplace




Many organizations imagine that their leaders
will ‘somehow instinctively pick up’ leading in
a virtual environment and whilst it’s true to say
that many do, far fewer reach the levels of
mastery that excellent performance demands.
Digitally Resonant Leadership in the
Borderless Workplace




Effective leaders in a face-to-face situation often become relatively
impotent working virtually, frustrated that the digital
environment seems to diminish the resonance
and impact of their influence and authority.

The nuances and subtitles of effective virtual
leadership are often unpredictable and
unseen.
Digitally Resonant Leadership in the
Borderless Workplace




The required skills have to be learned and can to a certain extent be
trained.

This is particularly true for leaders who have
yet to develop the technological fluency of
using social and collaborative tools as
‘second nature’.

It’s also true of leaders who have yet to
develop a borderless workplace mindset.
Digitally Resonant Leadership in the
Borderless Workplace


  Digital Leadership Skills &
          Capabilities
Three strands of virtual leadership capability in the borderless
workplace are becoming critical for new generation leaders.


They are differentiated and distinct, but also interrelated:




    Environmental               Team                Individual
Digitally Resonant Leadership in the
Borderless Workplace




 ENVIRONMENTAL

Leading through collaborative and social networks.


Here leaders focus on establishing, contributing to and leveraging
collaboration across and beyond the business, often in open access
or closed networks and communities of contributors.
Digitally Resonant Leadership in the
Borderless Workplace




TEAM

Leading virtual teams, focused on achieving specific
goals and objectives in a structured and disciplined
way for high performance to meet strategic or
operational goals.
Digitally Resonant Leadership in the
Borderless Workplace




INDIVIDUAL
Remote leadership focused on inspiring the best
performance from remote knowledge workers, often
working as individual contributors.
Digitally Resonant Leadership in the
Borderless Workplace



   Digital Resonant Leaders


 What are some of the habits, mindsets and behaviours
             of digitally resonant leaders?


                               Attention      Connectors
                 Sense
 Networked                      Getters        & Digital
                 Makers       (not seekers)   Facilitators
Digitally Resonant Leadership in the
Borderless Workplace



   Digital Resonant Leaders


Some of the more consistent and distinguishing characteristics of
those who gain digital influence within company communities and
beyond are:


                                      Attention        Connectors
                     Sense
 Networked                             Getters          & Digital
                     Makers          (not seekers)     Facilitators
Digitally Resonant Leadership in the
Borderless Workplace


                    NETWORKED


They have cultivated a well developed but
discretionary and selective network of
connections, both inside and outside
the organization.
Digitally Resonant Leadership in the
Borderless Workplace


                   NETWORKED


Powerful networks accumulate over time
and focus on influencing and facilitating
relational energy rather than merely
accumulating vast numbers of
contacts.
Digitally Resonant Leadership in the
Borderless Workplace


                        SENSE
                       MAKERS

They have built their credibility and reputation
on an insightful, reflective and balanced
interpretation of the complex and contradictory
workplace they inhabit and they are offer thought
leadership in their respective professional field.
Digitally Resonant Leadership in the
Borderless Workplace


                         SENSE
                        MAKERS
The borderless workplace is by definition a place
of multiple contexts and therefore it offers
multiple contexts for spawning new
‘thought leaders’ connected to expert
‘communities of practice’ who enrich
collective knowledge.
Digitally Resonant Leadership in the
Borderless Workplace


                   ATTENTION
                    GETTERS
                      (not seekers)

They have an organizational profile that attracts attention ‘in an age
of continual partial distraction’.


They may have implicitly acquired a following, where by their
identity becomes an informal personal brand inside the organization.
Digitally Resonant Leadership in the
Borderless Workplace


                  ATTENTION
                   GETTERS
                     (not seekers)

The reputational value of their brand is reinforced by the dwell time
of others (tracked and measured through social analytics) on the
sites, blogs or social networks personally associated with them.


‘Likes’, ‘dislikes’ ‘comments’ and ‘shares’ all accumulate to build their
brand equity.
Digitally Resonant Leadership in the
Borderless Workplace


             CONNECTORS &
          DIGITAL FACILITATORS

They have a reputation sustained not just by how much
they offer personal comment (they are not egocentric),
but also much how they assist, direct, recommend
and connect others to relevant sites, blogs, articles
and comments that help people get things done.
Digitally Resonant Leadership in the
Borderless Workplace


              CONNECTORS &
           DIGITAL FACILITATORS
That process is conducted digitally. The more they
usefully facilitate, the more their visible
worth grows.


In that sense they become a centrifugal force
for digital leadership.
Digitally Resonant Leadership in the
Borderless Workplace


             Virtual Leadership
                   what has changed?



In the world of social and collaborative networks,
leadership presence and charisma take on a
new meaning.
Digitally Resonant Leadership in the
Borderless Workplace


             Virtual Leadership
                   what has changed?


Specifically in the last three years, new technologies have
significantly shifted and opened up leadership
opportunities for people to become leaders of whole
networks, rather than just specific teams
and individuals.
Digitally Resonant Leadership in the
Borderless Workplace


              Virtual Leadership
                     what has changed?


This in turn perpetuates a new level of value added
engagement and inclusion among talented employees
who, for whatever reason, may have been locked out
of or excluded from the formal leadership
development pipelines of an organization.
Digitally Resonant Leadership in the
Borderless Workplace




            Digitally resonant leaders both articulate and personify
            the vision of borderless working, by role modeling the
            communication behaviours and leadership style
            required for exceptional performance.
Digitally Resonant Leadership in the
Borderless Workplace




            They are quite simply, the new core and the
            pulse of a difficult to manage borderless world.
Digitally Resonant Leadership in the
Borderless Workplace



 To learn more about how TMA World can help
     your organization, please contact us at
             enquiries@tmaworld.com
                        or visit
http://www.tmaworld.com/training-solutions/

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TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

  • 1. Digitally Resonant Leadership in the Borderless Workplace TMA World Viewpoint
  • 2. Digitally Resonant Leadership in the Borderless Workplace New Horizons New horizons for developing leadership influence are emerging in the borderless workplace.
  • 3. Digitally Resonant Leadership in the Borderless Workplace New Horizons What were once seen as peripheral capabilities like leading virtual teams and remote knowledge workers are now central to the talent development agenda of the future.
  • 4. Digitally Resonant Leadership in the Borderless Workplace As businesses become increasingly connected and collaborative, one of the most significant daily challenges confronting a new generation of leaders is: Transferring the fidelity of leadership performance in a digital environment, without degrading the integrity of personal leadership impact.
  • 5. Digitally Resonant Leadership in the Borderless Workplace Whilst it can take years to master the leadership skills and professional expertise required for stand out performance in today’s complex organizations, most people develop those capabilities in the physical world, working face-to-face with colleagues and clients alike.
  • 6. Digitally Resonant Leadership in the Borderless Workplace In the new borderless world, the transference required from the physical leadership realm to the virtual sphere is by no means easy or straightforward.
  • 7. Digitally Resonant Leadership in the Borderless Workplace Many organizations imagine that their leaders will ‘somehow instinctively pick up’ leading in a virtual environment and whilst it’s true to say that many do, far fewer reach the levels of mastery that excellent performance demands.
  • 8. Digitally Resonant Leadership in the Borderless Workplace Effective leaders in a face-to-face situation often become relatively impotent working virtually, frustrated that the digital environment seems to diminish the resonance and impact of their influence and authority. The nuances and subtitles of effective virtual leadership are often unpredictable and unseen.
  • 9. Digitally Resonant Leadership in the Borderless Workplace The required skills have to be learned and can to a certain extent be trained. This is particularly true for leaders who have yet to develop the technological fluency of using social and collaborative tools as ‘second nature’. It’s also true of leaders who have yet to develop a borderless workplace mindset.
  • 10. Digitally Resonant Leadership in the Borderless Workplace Digital Leadership Skills & Capabilities Three strands of virtual leadership capability in the borderless workplace are becoming critical for new generation leaders. They are differentiated and distinct, but also interrelated: Environmental Team Individual
  • 11. Digitally Resonant Leadership in the Borderless Workplace ENVIRONMENTAL Leading through collaborative and social networks. Here leaders focus on establishing, contributing to and leveraging collaboration across and beyond the business, often in open access or closed networks and communities of contributors.
  • 12. Digitally Resonant Leadership in the Borderless Workplace TEAM Leading virtual teams, focused on achieving specific goals and objectives in a structured and disciplined way for high performance to meet strategic or operational goals.
  • 13. Digitally Resonant Leadership in the Borderless Workplace INDIVIDUAL Remote leadership focused on inspiring the best performance from remote knowledge workers, often working as individual contributors.
  • 14. Digitally Resonant Leadership in the Borderless Workplace Digital Resonant Leaders What are some of the habits, mindsets and behaviours of digitally resonant leaders? Attention Connectors Sense Networked Getters & Digital Makers (not seekers) Facilitators
  • 15. Digitally Resonant Leadership in the Borderless Workplace Digital Resonant Leaders Some of the more consistent and distinguishing characteristics of those who gain digital influence within company communities and beyond are: Attention Connectors Sense Networked Getters & Digital Makers (not seekers) Facilitators
  • 16. Digitally Resonant Leadership in the Borderless Workplace NETWORKED They have cultivated a well developed but discretionary and selective network of connections, both inside and outside the organization.
  • 17. Digitally Resonant Leadership in the Borderless Workplace NETWORKED Powerful networks accumulate over time and focus on influencing and facilitating relational energy rather than merely accumulating vast numbers of contacts.
  • 18. Digitally Resonant Leadership in the Borderless Workplace SENSE MAKERS They have built their credibility and reputation on an insightful, reflective and balanced interpretation of the complex and contradictory workplace they inhabit and they are offer thought leadership in their respective professional field.
  • 19. Digitally Resonant Leadership in the Borderless Workplace SENSE MAKERS The borderless workplace is by definition a place of multiple contexts and therefore it offers multiple contexts for spawning new ‘thought leaders’ connected to expert ‘communities of practice’ who enrich collective knowledge.
  • 20. Digitally Resonant Leadership in the Borderless Workplace ATTENTION GETTERS (not seekers) They have an organizational profile that attracts attention ‘in an age of continual partial distraction’. They may have implicitly acquired a following, where by their identity becomes an informal personal brand inside the organization.
  • 21. Digitally Resonant Leadership in the Borderless Workplace ATTENTION GETTERS (not seekers) The reputational value of their brand is reinforced by the dwell time of others (tracked and measured through social analytics) on the sites, blogs or social networks personally associated with them. ‘Likes’, ‘dislikes’ ‘comments’ and ‘shares’ all accumulate to build their brand equity.
  • 22. Digitally Resonant Leadership in the Borderless Workplace CONNECTORS & DIGITAL FACILITATORS They have a reputation sustained not just by how much they offer personal comment (they are not egocentric), but also much how they assist, direct, recommend and connect others to relevant sites, blogs, articles and comments that help people get things done.
  • 23. Digitally Resonant Leadership in the Borderless Workplace CONNECTORS & DIGITAL FACILITATORS That process is conducted digitally. The more they usefully facilitate, the more their visible worth grows. In that sense they become a centrifugal force for digital leadership.
  • 24. Digitally Resonant Leadership in the Borderless Workplace Virtual Leadership what has changed? In the world of social and collaborative networks, leadership presence and charisma take on a new meaning.
  • 25. Digitally Resonant Leadership in the Borderless Workplace Virtual Leadership what has changed? Specifically in the last three years, new technologies have significantly shifted and opened up leadership opportunities for people to become leaders of whole networks, rather than just specific teams and individuals.
  • 26. Digitally Resonant Leadership in the Borderless Workplace Virtual Leadership what has changed? This in turn perpetuates a new level of value added engagement and inclusion among talented employees who, for whatever reason, may have been locked out of or excluded from the formal leadership development pipelines of an organization.
  • 27. Digitally Resonant Leadership in the Borderless Workplace Digitally resonant leaders both articulate and personify the vision of borderless working, by role modeling the communication behaviours and leadership style required for exceptional performance.
  • 28. Digitally Resonant Leadership in the Borderless Workplace They are quite simply, the new core and the pulse of a difficult to manage borderless world.
  • 29. Digitally Resonant Leadership in the Borderless Workplace To learn more about how TMA World can help your organization, please contact us at enquiries@tmaworld.com or visit http://www.tmaworld.com/training-solutions/