Is Cloud Computing an evolution or revolution? What does it mean for Not For Profit organisations? What are the advantages and disadvantages of moving to the cloud? What are the pitfalls to be avoided. Will Cloud Computing suit every NFP organisation? … Just what is Cloud Computing and what is all the fuss about anyway? From a fundamental overview to developing a strategy, for either adopting the cloud or not, your presenter, Steve Cast, Founder and MD of AdvantageNFP will answer these questions, offering valuable insights, using “real life” client case studies from the NFP sector.

1. Cloud Computing
Does Every Cloud
Have
a Silver Lining?
12th February 2012
14:30 F3
Steve Cast, MInstF

2. Polite Notice
This presentation is
Copyright © AdvantageNFP
by Redbourn Business Systems Limited
2013 with all rights reserved.
Please do not distribute this
presentation without first confirming
with Steve.Cast@AdvantageNFP.com
Thank You
Cloud Computing Slide 2 © AdvantageNFP by Redbourn Business Systems Limited

3. Please switch OFF your Phones
Thank You
Cloud Computing Slide 3 © AdvantageNFP by Redbourn Business Systems Limited

4. So? When?
Where?
Why? Who?
How?
What? Then? But?
Cloud Computing Slide 4 © AdvantageNFP by Redbourn Business Systems Limited

5. Question and Answer
Session
At The End
Cloud Computing Slide 5 © AdvantageNFP by Redbourn Business Systems Limited

6. Introduction
Steve Cast, MInstF
Founder and Managing Director of
Redbourn Business Systems Limited
Formed in 1994, Redbourn Business
Systems are the developers of AdvantageNFP
Fundraiser, the integrated
fundraising, membership and alumni
database and AdvantageNFP Box Office, the
integrated fundraising and box office
system.
Cloud Computing Slide 6 © AdvantageNFP by Redbourn Business Systems Limited

7. What is Cloud Computing?
Created by Sam Johnston This file is licensed
under the Creative Commons Attribution-
Share Alike 3.0 Unported license
Cloud Computing Slide 7 © AdvantageNFP by Redbourn Business Systems Limited

8. What is Cloud Computing?
The use of computing resources
(hardware and software) that
are delivered as a service over
a network (typically the Internet).
The name comes from the use of
a cloud-shaped symbol as an
abstraction for the complex
infrastructure it contains in system
diagrams.
Source: Wikipedia
Cloud Computing Slide 8 © AdvantageNFP by Redbourn Business Systems Limited

9. What is Cloud Computing?
“A style of computing
where scalable and elastic
IT capabilities
are provided as a service to
multiple customers
using Internet technologies”
Source: Gartner
Cloud Computing Slide 9 © AdvantageNFP by Redbourn Business Systems Limited

10. What is Cloud Computing?
The word Cloud is used as a
metaphor for the Internet
Cloud Computing
=
Internet Computing
Cloud Computing Slide 10 © AdvantageNFP by Redbourn Business Systems Limited

11. What is Cloud Computing?
There is no “One Cloud” Created by Sam Johnston This file is licensed
under the Creative Commons Attribution-
Share Alike 3.0 Unported license
Cloud Computing Slide 11 © AdvantageNFP by Redbourn Business Systems Limited

12. The physical Cloud
Cloud Computing Slide 12 © AdvantageNFP by Redbourn Business Systems Limited

13. Origins of Cloud Computing
1950’s
Mainframe
Thin Client
Desktop
VPN
Evolution
Not WAN
Revolution Internet
Cloud
Cloud Computing Slide 13 © AdvantageNFP by Redbourn Business Systems Limited

14. Types Of Cloud Computing
IaaS PaaS
SaaS DaaS
Cloud Computing Slide 14 © AdvantageNFP by Redbourn Business Systems Limited

15. Types Of Cloud Computing
NaaS StaaS SECaaS
DBaaS TEaaS APIaaS
BaaS IDEaaS IPaaS
Confusing eh?
Cloud Computing Slide 15 © AdvantageNFP by Redbourn Business Systems Limited

16. Types Of Cloud Computing
IaaS PaaS
SaaS DaaS
Cloud Computing Slide 16 © AdvantageNFP by Redbourn Business Systems Limited

17. Types Of Cloud Computing
Infrastructure
as a Service
• Machine/Hypervisors + Resources
• Physical or Virtual
• Often Image Based
• Provided On Demand
• Utility Billing (Consumption Cost)
• Users Deploy OS and Applications
Cloud Computing Slide 17 © AdvantageNFP by Redbourn Business Systems Limited

18. Types Of Cloud Computing
Infrastructure
as a Service
•Amazon EC2
•Windows Azure Virtual
Machines
•Google Compute Engine
•and others …
Cloud Computing Slide 18 © AdvantageNFP by Redbourn Business Systems Limited

19. Types Of Cloud Computing
IaaS PaaS
SaaS DaaS
Cloud Computing Slide 19 © AdvantageNFP by Redbourn Business Systems Limited

20. Types Of Cloud Computing
Platform as a Service
• Computing Platform
• Physical or Virtual
• Potential for Automatic Scaling
• Utility Billing (Consumed)
• OS, Database, Web Server and
Development Environment
Provided
Cloud Computing Slide 20 © AdvantageNFP by Redbourn Business Systems Limited

21. Types Of Cloud Computing
Platform as a Service
•Amazon AWS Elastic
Beanstalk
•Windows Azure Compute
•Force.com
•Google App Engine
•and others …
Cloud Computing Slide 21 © AdvantageNFP by Redbourn Business Systems Limited

22. Types Of Cloud Computing
IaaS PaaS
SaaS DaaS
Cloud Computing Slide 22 © AdvantageNFP by Redbourn Business Systems Limited

23. Types Of Cloud Computing
Software as a Service
•Application Platform
•Virtual Machines
•Load Balancing
•Monthly/Yearly per user Billing
•Complete Application
Provided and Maintained
Cloud Computing Slide 23 © AdvantageNFP by Redbourn Business Systems Limited

24. Types Of Cloud Computing
Software as a Service
•Amazon Web Services
•Google Apps
•Microsoft Office 365
•Salesforce
•And others…
Cloud Computing Slide 24 © AdvantageNFP by Redbourn Business Systems Limited

25. Types Of Cloud Computing
IaaS PaaS
SaaS DaaS
Cloud Computing Slide 25 © AdvantageNFP by Redbourn Business Systems Limited

26. Types Of Cloud Computing
Desktop as a Service
• Remote Desktop
• Desktop and Device Separate
• Thin Client/Mobile/Tablet
• Monthly/Yearly per user Billing
• Complete Application
Provided and Maintained
Cloud Computing Slide 26 © AdvantageNFP by Redbourn Business Systems Limited

27. Types Of Cloud Computing
Desktop as a Service
•Citrix
•Windows Terminal Server
•VMWare View
•AdvantageNFP
•and others …
Cloud Computing Slide 27 © AdvantageNFP by Redbourn Business Systems Limited

28. Types Of Cloud Computing
Which
IaaS PaaS
Is
Best?
SaaS DaaS
Cloud Computing Slide 28 © AdvantageNFP by Redbourn Business Systems Limited

29. Types Of Cloud Computing
Horses For Courses
Cloud Computing Slide 29 © AdvantageNFP by Redbourn Business Systems Limited

30. Cloud Computing Audience
Survey
IaaS PaaS
Audience Survey
SaaS DaaS
Cloud Computing Slide 30 © AdvantageNFP by Redbourn Business Systems Limited

31. Cloud Computing Deployment
Public Community
Hybrid Private
Cloud Computing Slide 31 © AdvantageNFP by Redbourn Business Systems Limited

32. Cloud Computing Deployment
Public Community
Hybrid Private
Cloud Computing Slide 32 © AdvantageNFP by Redbourn Business Systems Limited

33. Cloud Computing Deployment
Public Cloud
• Publically Available
• Free or Pay Per Use Model
• Lower Costs
• Service Providers’ Infrastructure
• No Direct Connectivity
• Examples include:
Amazon, Microsoft and Google
Cloud Computing Slide 33 © AdvantageNFP by Redbourn Business Systems Limited

34. Cloud Computing Deployment
Public Community
Hybrid Private
Cloud Computing Slide 34 © AdvantageNFP by Redbourn Business Systems Limited

35. Cloud Computing Deployment
Community Cloud
• Shared Infrastructure
• Managed Internally or Externally
• Costs Spread, Multi Tennant
• Increased Privacy but Increased
Cost
• Example: Security and
Compliance and Audit
Cloud Computing Slide 35 © AdvantageNFP by Redbourn Business Systems Limited

36. Cloud Computing Deployment
Public Community
Hybrid Private
Cloud Computing Slide 36 © AdvantageNFP by Redbourn Business Systems Limited

37. Cloud Computing Deployment
Hybrid Cloud
• Contains >1 Private & >1 Public
• Managed In House and
Externally
• Flexibility but with Fault Tolerance
• Example: Public for Archive Data
and Private for Active Data
Cloud Computing Slide 37 © AdvantageNFP by Redbourn Business Systems Limited

38. Cloud Computing Deployment
Public Community
Hybrid Private
Cloud Computing Slide 38 © AdvantageNFP by Redbourn Business Systems Limited

39. Cloud Computing Deployment
Private Cloud
•AKA Internal Cloud or Corporate
Cloud
•Single Organisation Cloud
•Managed Internally
•Increased Privacy but Increased
Cost and Reduced Cloud Benefit
•Example: Amazon Reserved
Instances
Cloud Computing Slide 39 © AdvantageNFP by Redbourn Business Systems Limited

40. So, What Is The Cloud?
… All this
IaaS PaaS deployed
as…
SaaS DaaS Public Community
Hybrid Private
Cloud Computing Slide 40 © AdvantageNFP by Redbourn Business Systems Limited

41. So, What Is The Cloud?
Or
put
another way
Cloud Computing Slide 41 © AdvantageNFP by Redbourn Business Systems Limited

42. So, What Is The Cloud?
And
for
CRM/Fundraising
And Ticketing
And many others…
Cloud Computing Slide 42 © AdvantageNFP by Redbourn Business Systems Limited

43. Why Use The Cloud?
Key Reasons
To Use the Cloud
•Reliability
•Scalability
•Reduce Costs
(Profitability)
Cloud Computing Slide 43 © AdvantageNFP by Redbourn Business Systems Limited

44. Why Use the Cloud?
Pros Cons
•Risk of •Customer
failure low Service
as service spread
spread •Where’s
wide my data?
Cloud Computing Slide 44 © AdvantageNFP by Redbourn Business Systems Limited

45. Why Use the Cloud?
Pros Cons
•On •Lock-In
Demand Contracts
Resourcing
and Utility •Loss of
Billing Control
Cloud Computing Slide 45 © AdvantageNFP by Redbourn Business Systems Limited

46. Why Use the Cloud?
Pros Cons
•Less On •No
Premise IT
Cost Internet =
•No More
No Work!
“snow •Who Do
days” You Call
for Help?
Cloud Computing Slide 46 © AdvantageNFP by Redbourn Business Systems Limited

47. Why Use the Cloud?
Pros Cons
• Revenue or •Could cost
Operational more over
Expense, not
time, usage
a Capital
Expense dependent
Cloud Computing Slide 47 © AdvantageNFP by Redbourn Business Systems Limited

48. Why Use the Cloud?
Pros Cons
• Applications • Applications
accessible accessible
from any from any
device, anyw device, anyw
here in the here in the
world world.
Security?
Cloud Computing Slide 48 © AdvantageNFP by Redbourn Business Systems Limited

49. Tips for Using The Cloud
Cloud Computing Slide 49 © AdvantageNFP by Redbourn Business Systems Limited

50. Tips for Using The Cloud
Cloud Computing Slide 50 © AdvantageNFP by Redbourn Business Systems Limited

51. Choosing A Cloud Provider
Cloud Computing Slide 51 © AdvantageNFP by Redbourn Business Systems Limited

52. Choosing A Cloud Provider
Experienced
Professional
Reliable
Responsive
Cloud Computing Slide 52 © AdvantageNFP by Redbourn Business Systems Limited

53. Choosing A Cloud Provider
Q1. What’s the number of
your helpdesk? Can we
call them now?
•Sure, they’re
local, included in our
costs and provided by
a live person. Let’s call
them
Cloud Computing Slide 53 © AdvantageNFP by Redbourn Business Systems Limited

54. Choosing A Cloud Provider
Q1. What’s the number of
your helpdesk? Can we
call them now?
•Please refer to our FAQ
page on our website, or
email us for a two, err
three, week response.
Cloud Computing Slide 54 © AdvantageNFP by Redbourn Business Systems Limited

55. Choosing A Cloud Provider
Q2. How Many hours of
scheduled maintenance
downtime per month?
•We’re up 99.9% of the
time and we’re
accountable to our SLA
Cloud Computing Slide 55 © AdvantageNFP by Redbourn Business Systems Limited

56. Choosing A Cloud Provider
Q2. How Many hours of
scheduled maintenance
downtime per month?
•Check our T’s & C’s for
the details, hidden on
page 13.
Cloud Computing Slide 56 © AdvantageNFP by Redbourn Business Systems Limited

57. Choosing A Cloud Provider
Q3. I’m worried about
“lock in”. Reassure me
•We know we have to
earn your business each
month. We’ll always
enable mobility of your
data.
The Fundraising Fantastic Four Slide 57 © AdvantageNFP by Redbourn Business Systems Limited

58. Choosing A Cloud Provider
Q3. I’m worried about
“lock in”. Reassure me
•“You can trust us”, but if
things don’t work out
then email the helpdesk
Cloud Computing Slide 58 © AdvantageNFP by Redbourn Business Systems Limited

59. Choosing A Cloud Provider
Q4. Where are your
datacentres?
•We have datacentres in
the UK
Cloud Computing Slide 59 © AdvantageNFP by Redbourn Business Systems Limited

60. Choosing A Cloud Provider
Q4. Where are your
datacentres?
•We’re in the USA but will
be in Europe in a year …
or two … probably
Cloud Computing Slide 60 © AdvantageNFP by Redbourn Business Systems Limited

61. Choosing A Cloud Provider
Q5. Should I move
everything to the cloud?
•No. Not all applications
are suitable for the
cloud. A hybrid solution
might make sense. Let’s
talk about your needs.
Cloud Computing Slide 61 © AdvantageNFP by Redbourn Business Systems Limited

62. Choosing A Cloud Provider
Q5. Should I move
everything to the cloud?
•YES. It’s almost too late
already. What are you
waiting for, sign here
and pay up front.
Cloud Computing Slide 62 © AdvantageNFP by Redbourn Business Systems Limited

63. Cloud Facts & Figures
“At year-end 2016
more than 50% of
Global 100 companies
will have stored
customer sensitive data
in the cloud”
Gartner, 2011
Cloud Computing Slide 63 © AdvantageNFP by Redbourn Business Systems Limited

64. Cloud Facts & Figures
“At year-end 2016 at
least 50% of enterprise
email users will rely
primarily on a
browser, tablet or
mobile client instead of
a desktop”
Gartner, 2011
Cloud Computing Slide 64 © AdvantageNFP by Redbourn Business Systems Limited

65. Cloud Facts & Figures
43% of European PC
users have never heard
of the Cloud, with 22%
of the remainder having
heard the term but do
not understand it
BSA, 2012
Cloud Computing Slide 65 © AdvantageNFP by Redbourn Business Systems Limited

66. Cloud Facts & Figures
“First time Cloud
adoption has grown
27 per cent in the last
18 months and the
rate of growth is
still accelerating”
Cloud Industry Forum
2012
Cloud Computing Slide 66 © AdvantageNFP by Redbourn Business Systems Limited

67. Cloud Facts & Figures
“89% of Cloud users
prefer to keep their
data in the UK”
Cloud Industry Forum
Cloud Computing Slide 67 © AdvantageNFP
2012
by Redbourn Business Systems Limited

68. Cloud Facts & Figures
“Data security and
privacy still rank
as the number one
concerns for end
users”
Cloud Industry Forum
2012
Cloud Computing Slide 68 © AdvantageNFP by Redbourn Business Systems Limited

69. Cloud NFP Case Studies
A business education charity founded in
2002.
It supports the movement of more than
1,000 employers and 130 schools and
colleges, to raise the aspirations of 16- to
19-year-olds.
When the charity was set up, the
employees were given very limited access
to the building's IT systems, which worked
well at the time.
Source: www.guardian.co.uk
Cloud Computing Slide 69 © AdvantageNFP by Redbourn Business Systems Limited

70. Cloud NFP Case Studies
The organisation has grown considerably
over the years and there are now several
regional managers based around the UK.
With the incumbent system, the regional
workforce found it difficult to work
productively.
The solution was to move all IT systems to a
hosted desktop solution. Now everyone
can access the system and their emails
remotely, the employees in London can
work from home and IT is being used
consistently with everyone using the same
software versions.
Cloud Computing Slide 70 © AdvantageNFP by Redbourn Business Systems Limited

71. Cloud NFP Case Studies
"Since moving all our systems to a
hosted desktop last year, the
charity has become more
efficient and productive. It has
completely changed the way
our organisation works"
Yvonne
Plows, Career
Academies
Cloud Computing Slide 71 © AdvantageNFP by Redbourn Business Systems Limited

72. Cloud NFP Case Studies
Over the years Sport Relief has created
many special charity moments, like John
Bishop's week of hell, David Walliams' epic
swims and Helen Skelton's south pole
challenge. Together translating into over
£175m raised for UK charities since 2002.
From a technology perspective, these
huge one-off events present a real
challenge. How do you create an IT
infrastructure that is able to cope with such
a massive volume of traffic in a short space
of time?
Source: www.guardian.co.uk
Cloud Computing Slide 72 © AdvantageNFP by Redbourn Business Systems Limited

73. Cloud NFP Case Studies
Not only that, how do you do it cost
effectively and, most importantly, making
sure everyone who wants to make a
donation is able to?
Thankfully the answer to this challenge lies in
cloud computing. Rather than having a
room full of servers that go unused for over
300 days of the year, cloud computing
offers the opportunity to scale-up capacity
when you need it.
This approach means that Sport Relief can
scale up by a factor of around 400 times in
the peak period. Source: www.guardian.co.uk
Cloud Computing Slide 73 © AdvantageNFP by Redbourn Business Systems Limited

74. Cloud Computing Conclusions
Cloud Computing is the subject of
huge marketing hype, technical
analysis and debate. It’s the “darling”
of the media.
Undoubtedly for some NFP
organisations there are economic and
technical benefits to be gained by
adopting cloud solutions.
Cloud Computing Slide 74 © AdvantageNFP by Redbourn Business Systems Limited

75. Cloud Computing Conclusions
Not all applications are suitable for the
cloud, and there are plenty of
potential obstacles, such as concerns
over privacy and security.
However, cloud is evolving and the
number of UK organisations, including
NFPs, adopting cloud solutions is
increasing rapidly.
Cloud Computing Slide 75 © AdvantageNFP by Redbourn Business Systems Limited

76. Cloud Computing Conclusions
So,
are you
prepared to explore
cloud computing
too?
Cloud Computing Slide 76 © AdvantageNFP by Redbourn Business Systems Limited

77. Tips for Using The Cloud
Cloud Computing Slide 77 © AdvantageNFP by Redbourn Business Systems Limited

78. Tips for Using The Cloud
Cloud Computing Slide 78 © AdvantageNFP by Redbourn Business Systems Limited

79. Cloud Computing
Need More Help?
Visit Stand 8
www.AdvantageNFP.com
info@AdvantageNFP.com
Cloud Computing Slide 79 © AdvantageNFP by Redbourn Business Systems Limited

80. Cloud Computing
Question & Answer Session
Cloud Computing Slide 80 © AdvantageNFP by Redbourn Business Systems Limited

81. Please Give Us Your Feedback
Email info@AdvantageNFP.com
For a copy of this presentation please
visit
www.AdvantageNFP.com,
leave us your business card,
or visit us on Stand 8 today or tomorrow.
#AdvantageNFP #CHASE2013
Cloud Computing Slide 81 © AdvantageNFP by Redbourn Business Systems Limited

82. Cloud Computing
Thank you for your time
Cloud Computing Slide 82 © AdvantageNFP by Redbourn Business Systems Limited

83. Cloud Computing
Need More Help?
Visit Stand 8
www.AdvantageNFP.com
info@AdvantageNFP.com
Cloud Computing Slide 83 © AdvantageNFP by Redbourn Business Systems Limited