1. STEVE RIGBY
PROFILE
An accomplished Change and Performance Management Specialist with excellent leadership skills. A
keen focus on Quality and Service delivery who excels in a demanding environment. Strong
background in Change management, Training, Operations and Project management. Flexible yet
determined. Over 15 years of hands on experience managing and directing significant change
programmes in the UK and internationally. A subject matter expert in Lean and Change
Management. Team Contributor, Manager or Leader. Practical and results focussed
COMPETENCIES
Change management and Implementation: Systems development: Process analysis and design:
Value stream analysis /Supply Chain: Executive training and coaching: Team development:
Organisation design / Operating models: Lean implementation: Cost reduction: Executive alignment:
Continuous improvement: Revenue growth: Strategy development and deployment: Restructuring:
waterfall / agile: Project management and Project turnaround: Culture change and transition:
Technology transformation support: Stakeholder management /Communications management
CAREER HISTORY:
• Principal at Rigby Associates & non-executive director Business Consult London -2009 to
now: Profitability improvement project, Sonha Corp, Vietnam: Productivity project, Northern
Gas: Interim COO JCBA consulting: Interim Process Transformation Lead,
Barclays:Productivity Analysis, Rank UK :
• Director People Solutions Alexander Proudfoot Consulting Europe – 2005 to2009 – Led
Executive Alignment Programmes US and European clients: Led cost reduction Projects in
Total Oil, UK and Germany: Led 7 plant rationalisation in Klochner Pentaplast, US:
• Director Rigby Associates-2001 to 2005 – BAA Terminal 5 build, Change Management
support: Productivity improvement Arla Foods PLC, UK
• Director Tefen, Lean specialists and Management Consultants-1998 to 2000 – Sales and
More work, Pharmacia/ Pfizer, Sweden.
• Managing Consultant, A T Kearney- 1992 -1995 – Managing consulting teams in EDS, SAP roll
out and Supply Chain improvement Rolls Royce PLC
• Vice President Operations, Proudfoot Consulting South Africa-1990-1992 – Responsible for
all Proudfoot’s client delivery and building unit to no.1 in world
PREVIOUS
• Director Training and Development Proudfoot Consulting South Africa
• Director Operations, Byrne Fleming, South Africa
• Project Manager, Doctus UK
• Graduate Trainee, Blue Circle Industries

2. KEY CLIENT ACHIEVEMENTS
• Re-organisation / Streamline of Clorox US’s Latin American subsidiaries. Increased product
supply from manufacturing to distribution channels in terms of both volume and quality.
Company wide rightsizing. Operating costs down by $15 million and working capital
requirements by $20 million and improved productivity by 15%. Led team of 30.
• South African Airways.Significant organisational and process change across the airline’s
operations over a three-year period. The work began in the technical division, extended into
ground operations and culminated in a customer service improvement project. Substantially
improved productivity by 20% and generated increased maintenance capacity for 30m rand
of new business volume through third party contracts. Managed team of 40
• Designed and managed an innovative program to improve productivity across the
manufacturing division of MD Foods PLC now Arla Foods. Totally re-organized the
organizational structure and facilitated attitudinal and cultural change at all levels. This
resulted in significant savings of £5.5 million per annum and established the foundations for
ongoing, sustained cost and productivity improvements. Team of 10
• Directed a back office improvement initiative for Total Oil, UK and Germany. This led to
headcount reduction of around 15 % in Berlin and Dusseldorf. This work involved right sizing
of re-designed work processes and system changes at a departmental level and introduction
of a new companywide management information flows and review. Team of 12.
• Rationalization of seven manufacturing sites for Klochner Pentaplast , Virginia / Tennessee ,
US , US-$ 6 million benefits generated. Team of 12.
• Supply chain improvements for Invensys Controls PLC, US. Thirty-person project with
mission of rationalising the companies supply chain and improving Sales. Conducted all
executive development streamlined.15 % headcount reduction in one year across all levels
and all functions. Change management/OD support
• Led Change Management effort for SAP rollout in European Business of EDS
• Successfully built and developed 2 consultancy companies in Africa from start up to billing
over 100 consultants. Managed organisation of 100 consultants
• Continuous Development of Consultants. Continuous Improvement partner for clients
• Continually designing new approaches and IP
EDUCATION
BA Hons. Psychology and Philosophy, University of Hull
Courses: Microsoft: Prince 2 Foundation: AT Kearney- Transforming Enterprise: Proudfoot Global
Productivity Training:
LANGUAGES
English: Good French:
INTERESTS
All Sports, Tennis and Football. Economics, Politics and Current Affairs, Community

3. CONTACT
E mail – steverigby26@hotmail.com
Mob: 07923253063
Home: 02030928713/ Hertfordshire
Linked In: https://uk.linkedin.com/in/steverigby26