Trust building in teams - A case study on Indian automobile company addressing interdependency, collaboration and trust building in teams.

1. CASE
STUDY
Trust
Building
in
Teams
STEP
CONSULTING

2. Introduc3on
• Trainees:
A
car/truck
company’s
product
team
• Focus
Areas:
Interdependency
and
trust
building
• Expected
Outcomes:
Collabora?on
Common
vision
and
goals
hBp://www.flickr.com/photos/dalee/908535267/

3. Program
Objec3ves
• Increase
bonding
and
interac?on
between
team
members
for
beBer
performance
at
workplace
• Build
close
rapport
and
trust
amongst
colleagues
and
create
a
founda?on
for
cross
func?onal
interdependence
• Realize
the
importance
of
stepping
out
of
comfort
zones
for
individual
and
organiza?onal
goals
• Create
a
collabora?ve
mindset
and
a
sense
of
belongingness
amongst
the
par?cipants
by
understanding
the
need
for
collabora?on
and
interdependence
hBp://www.flickr.com/photos/jdhancock/3848170278/

4. Our
Approach
In
order
to
influence
the
behavior
of
an
individual
we
Embedded
in
need
to
challenge
their
beliefs.
Human
Mind
Our
outbound
methodology:
• Helps
par?cipants
explore
their
behavioral
paBerns
and
reac?ons
to
various
situa?ons
• Assesses
the
conduciveness
of
their
iden?fied
behavioral
aBributes
or
traits
in
a
given
situa?on
• Provides
opportuni?es
to
iden?fy
and
challenge
the
beliefs
guiding
their
behavior

5. Program
Structure
The
par?cipants
will
be
placed
out
of
their
comfort
zones
and
they
will
accomplish
the
Our
skilled
and
experienced
trainers
facilitate
par3cipants’
course
objec?ves
by
doing
and
learning
in
a
physically,
intellectually
and
emo3onally
safe
reviewing
their
experiences. environment
for
the
par3cipants
to:
The
Program
uses
an
adventure-­‐oriented
“learning
by
doing”
approach
through
• Be
fully
immersed
in
the
ac3vi3es
the
use
of
interac?ve
&
Experien?al
Methodologies
like
Adventure
Based
Learning,
• Understand
self
and
others
Ac?vi?es,
Games
&
Simula?ons
. • Try
out
and
explore
new
roles
and
behavior
• Share
and
discuss
the
experience
• Transfer
the
experience
to
the
workplace
• Create
an
agenda
for
future
ac3on

6. Our
Approach
WIN
WIN
MODE
BUILDING
&
ESSENTIAL
ELEMENTS
EXPERIENCING
TEAM
FUNCTIONING MAINTAINING
TRUST OF
CROSS
FUNCTIONAL
SYNERGY
INTERDEPENDENCE
Associa?on
of
overall
Ini?a?ng,
building
&
Importance
of
Concern
for
team
goals
success
with
co-­‐opera?on
maintaining
trust
within
&
Communica?on
for
collec?ve
&
communica?on across
teams goal
achievement Interdependence
&
Collabora?on
Achieving
Win-­‐Win
Taking
responsibility
for
Interpersonal
sensi?vity
situa?ons each
other Working
in
High
Individual
Contribu?on
for
Performing
Teams
Gaining
an
organiza?onal
Enhanced
output
as
a
group
perspec?ve

7. Results
&
Feedback
It
was
a
well
managed
training
programme.
Every
game
&
ac?vity
“It
was
a
great
experience
had
it’s
own
importance;
every
through
the
different
types
of
program
was
related
with
spirit
&
games.
Also
involvement
of
teamwork.
people
was
very
useful.”
Sa3sfac3on
Ra3ng

8. Step
Advantage
Focused
on
behavioral
development
in
groups
and
individuals
Specialize
in
customized
experience
to
suit
organiza?onal
challenges
Diverse
team
of
HR
specialists,
Process
Facilitators,
OD
specialists,
psychologists,
game
designers
&
adventure
enthusiasts
Interven?ons
across
all
levels
of
the
management
(workers-­‐execu?ves-­‐management-­‐top
team)
and
across
the
en?re
organiza?on
In-­‐house
capability
to
provide
end-­‐to-­‐end
solu?ons
for
outbound
development
interven?ons
across
the
country
Interna?onal
standard
safety
measures
Ongoing
research
in
experien?al
games
&
ac?vi?es
and
their
customiza?on
to
enable
stronger
learnings
(validated
by
professors
in
the
OB
area)

9. Step
Consul?ng
Pvt.
Ltd.
011
–
41023030-­‐34
hBp://www.stepconsul?ng.org/
hBp://StepConstul?ngIndia.tumblr.com/
@Step_Consul?ng
LinkedIn
Facebook
hBp://www.flickr.com/photos/vagawi/3155400274