Speaker: Darren Boisjolie, Director of Engineering, SMB 14:45 - 15:45 Hear how AVG CloudCare’sT™ “pay-as-you-go” services integrated with Spiceworks help you manage your smaller customers’ networks, protect their devices, and increase productivity while lowering your costs and raising profitability. Also find out how AVG CloudCare can identify new sales opportunities and decrease churn for you. Speaker Bio: Darren has 25 years of experience architecting, designing and developing networking and communications-based software applications and service delivery over the Internet. At AVG SMB he is responsible for leading the development and delivery of the AVG CloudCareTM and AVG Family Safety products.

1. Spice Up Your Life with AVG CloudCare™
Version 2.4
March 2013

2. Industry leader for simplifying, optimizing and securing our users
Internet experiences.
22 years in business
1000+ Employees world wide
146 Million Active Users
Publicly Traded: NYSE: AVG
30% Y/Y Growth and Growing!
About AVG Technologies

3. Mission: Simplifying IT Management for the small business
• Spans two continents: North America & Europe with
• local support
• Multi-channel business
• Mike Foreman, GM SMB Group
• Over 5,000 active resellers – 1,000+ AVG CloudCare Partners
• AVG CloudCare TM : Top strategic priority for AVG
AVG’s SMB Group

4. Difficult economic times forcing small businesses to
keep tight hold on IT budgets while demanding ever
more from their service providers
Technology tools available to them are designed for
enterprises, not small businesses.
The SMB Dilemma

5. Simplify Security & IT Management for
Small business
Partner
Main
office
Home
office
Remote
users
Services
AVG CloudCare™ is a cloud-based platform – purpose-
built for small businesses.
All the right tools. None of the complexity.
Web Services:
AVG CloudCare leverages our proven end point technology with the power of
the cloud for management
AVG Remote IT
AVG Content Filtering
AVG AntiVirus

6. Free Easy-to-use Cloud-based Administrative Platform
Gives real-time visibility and the ability to manage IT services across all clients and customers. Keyless
licensing and easy-to-use preset policies remove administrative hassles in managing accounts.
Pay-As-You-Go with Easy On/Off Services
Unlike rival platforms that charge up-front fees, AVG CloudCare only charges for services that are
actually used and allows users to activate and deactivate services as needed
AVG CloudCare: Platform & Services

7. FREE AVG Remote IT (Now out of beta)
This tool lets resellers remotely access and trouble-shoot issues on their customers’ devices from
anywhere. Most importantly AVG is providing this essential capability for free.
Business-strength AVG AntiVirus 2013 Technology
Detects, blocks and removes viruses to keep customers' networks protected with the latest AVG AV
technology. Real-time updates and automated upgrades to protect against emerging threats.
AVG Content Filtering
Blocks or gives warnings about website access, with the option of defined time intervals. One-click
scheduling allows customers to fine tune web access according to the task requirements of individual
employees. No hardware or network changes required.
AVG CloudCare Key Services

8. Best-of-breed Email Security Services include:
AVG AntiSpam, a comprehensive cloud-based protection against spam, viruses, phishing attacks,
malware, denial of service (DoS) attacks, directory harvesting attacks (DHA), and other and other key
email-borne threats.
AVG Email Archive, a highly efficient email archive that provides powerful email search capabilities,
simple email recovery to the user’s inbox, and web­ based access to the archive for business continuity.
AVG Email Archive Lite, providing users with many of the same capabilities as AVG Email Archive, but
limited to a rolling sixty (60) day archive of all email.
AVG Encrypted Email, automatically encrypts all inbox-to-inbox communication through a hosted,
secure network to more easily comply with industry regulations and protect sensitive information,
including HIPAA, Financial Services, CIPA, UK NIN, and state data breach notification laws. Custom
policies are also available to always encrypt email going “To:” a specific domain.
New: AVG Email Security Services

9. • Remote, one-click deployment for
installs and activations, eliminating costly on-
site visits
• Real-time updates and automated
upgrades for up-to-date protection and
security
• Automatic alerts that signal customer
needs and opportunities, leading to
increased sales
• Customizable reports that showcase the
value channel partners are providing
• Unlimited 30 day trial before purchase
Easy to use!

10. Remote upgrade or transfer customers
With a simple tick-in-a-box, older versions of AVG and/or a number of
leading competitive security brands can be removed and replaced
remotely with the very latest AVG protection
Remote virus vault management
Manage virus vault contents on selected devices/device groups and
across entire organizations remotely - infected files can be deleted,
healed and restored at the click of a button
Other AVG CloudCare features:

11. Providing the Channel with professional tools and an attractive overall value
proposition to serve the SMB market
Designed with partner input and tested by hundreds of resellers and MSPs on
thousands of devices before launch
1,000 partners signed to date; 50,000+ endpoints
80% report increased efficiency with AVG CloudCare*
From a leading provider of internet and mobile security for 146 million active users
*November 2012 Survey of AVG Resellers
A Proven Platform & Partner

12. Lower costs. Save time. Make more money. It’s that simple.
Available exclusively via AVG resellers in North America, the UK and Ireland.

13. AVG CloudCare Architecture

14. Spiceworks Integration
https://projects.invisionapp.com/share/N7DSAFPC#/screens

15. https://cloudcare.avg.com
AVG CloudCare Demo