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Through the Eyes of an Expert
       Through the Eyes of an Expert
                     Self-Balancing:
                      Self-Balancing:
                     True continuous flow
                     True continuous flow
       Gordon L. Ghirann, Lean Specialist
 Gordon L. Ghirann, Lean Manufacturing Specialist



PARTNERS BY DESIGN
PARTNERS BY DESIGN




Agenda                                                                                       2




  „   The last 100 years
  „   Myths
  „   Self-Balancing
  „   Video examples
  „   Live demonstration
  „   Challenges to Self-Balancing
  „   Q&A




               Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Conventional Continuous Flow                                                                   3




 • Level Loading
    ‟ Dividing up the work evenly among each Operator
 • Highlight waste at each station/Operator
    ‟ Focus on discrete processes
 • Everybody works to TAKT
    ‟ The line runs at a steady pace
 • WIP buffers
    ‟ Extra inventory between stations to account imbalances




                 Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Percent Loading Chart                                                                                    4




       100
        90                                                                              T/T
        80
        70                       OP
                                  4                       OP
        60
Time             OP                                        7
        50        2                                                           OP
        40                                         OP                          9
        30 OP                                       6
            1                                                      OP
        20               OP                                         8
                          3               OP
        10                                 5
         0
           1      2       3        4       5        6       7       8           9
          Rough Finish Deburr Mill        Deburr Drill     Grind Wash         Inspect
           Turn  Turn         Slots              Holes


                                  Operations
                Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann                ©2011 Speck Design
PARTNERS BY DESIGN




Level Loaded                                                                                   5




         100
          90                                                                 T/T
                   OP 8
          80                             OP 6
                   OP 5
          70       OP 3                                       OP 9
          60
          50
  Time    40       OP 2
          30                             OP 4
                                                              OP 7
          20
          10       OP 1
           0
                     A                     B                     C
                 1. Rough Turn         4. Mill Slots          7. Grind
                 2. Finish Turn
                                       6. Drill Holes         9. Inspect
                 3. Deburr
                 5. Deburr
                 8. Wash          Operators
               Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann       ©2011 Speck Design
PARTNERS BY DESIGN




Standard Work Sequence                                                                              6



                Machine
                Sequence
              The order in which an Operator performs manual operations.
   entrance
                               Work sequence                                   exit


                                 Operator A
      1         1                                                        2     9

                                                   Operator C             5    8
      2         2

     3          3                                                         1    7
                                    Operator B
     4          1                                                        2     6

                                            4

                                            5
                 Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann          ©2011 Speck Design
PARTNERS BY DESIGN




Conventional Continuous Flow                                                              7




   What about the experience of the
           Line Worker?



            Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




What Really Happens                                                                          8



  „ Artificially balanced
  „ Can’t handle variations in yield, cycle time, and
    demand (without adding waste)
  „ Designed-in waiting
  „ In-Process queues (WIP)
  „ Silo mentality (factory condo)
  „ Difficult to adjust output, inflexible
  „ Absenteeism can shut down line
  „ “Slowest” Operator/station (Herbie) sets the
    pace!
  „ Repetitive, dehumanizing work
  „ Social cost
               Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Conventional Continuous Flow                                                              9




                            Myth #1:
   “Assembly lines work to TAKT”




            Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Conventional Continuous Flow                                                             10




                            Myth #2:
      “Level Loading can lead to
          Continuous Flow”



            Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Ripe for Improvement                                                                     11




   What if your primary goal was
    to achieve continuous flow?




            Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




True Continuous Flow?                                                                        12




 „   Get rid of any In-Process queues
 „   Get rid of any waiting
 „   End of the line would trigger the pull
 „   Abandon trying to level load
 „   Get rid of the chairs so people can move
 „   Never set the part down




                Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Original Arrangement “Un-Level Loaded”                                                        13




        100
         90                                                                T/T
         80
         70          OP
                     4        OP
         60
 Time          OP             7
         50    2                    OP
         40                OP       9
         30 OP             6
            1                    OP
         20       OP             8
                  3     OP
         10             5
          0
            A B C D E F G H          I
           Rough Finish Deburr Mill Deburr Drill Grind Wash Inspect
            Turn Turn         Slots       Holes


                                  Operations

             Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann         ©2011 Speck Design
PARTNERS BY DESIGN




Self-Balancing: True Continuous Flow                                                      14




             Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Self-Balancing Results: Micro-Optic Assembly Line                                                      15




                                                                                    60% gain

                                       Batch &        Level          Self-          Overall %
PER CELL                               Queue          Load          Balance         Improved
Productivity (unit/hr-person)              0.30        0.35                 0.56            87%
WIP inventory                                810         80                    24           97%
Lead Time (days)                               10         3                   0.7           93%
Cumulative Yield*                          64%         65%                  83%             19%
Space (sq. ft)                               750        550                  550            27%
Walking Distance (ft)                        525        270                  250            52%
Part Travel Distance (ft)                    493        152                  140            72%
*Simultaneous yield improvement projects implemented, highly sensitive to product mix

                      Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann         ©2011 Speck Design
PARTNERS BY DESIGN




Self-Balancing Rules                                                                        16




„ Keep building (progressively) until someone pulls from you
„ When the downstream person pulls from you, walk
  upstream until you run into someone, then pull from them
„ If you catch up to someone, wait
„ Don’t “leapfrog”, everyone stays in their position
„ Communicate, Communicate, Communicate!




               Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Self-Balancing Work Sequence                                                                     17




              Work content may vary slightly each cycle
                    Operators work in positions                              exit
   entrance
                      (not a “rabbit chase”)




      1                                                                      9

      2       Operator A                                Operator C           8
              Position 1                                Position 3
      3                                                                      7

      4                            Operator B
                                                                             6
                                   Position 2

                                           5
               Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann          ©2011 Speck Design
PARTNERS BY DESIGN




Live Demo                                                                                18




            3 VOLUNTEERS



            Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Self-Balancing Features and Benefits                                                          19




  „   Eliminates waiting (optimal division of work)
  „   Simple, eloquent, flexible
  „   Operator paced (unleash your all-stars)
  „   No WIP Buffers
  „   Operators, not parts, accumulate
      at problems
  „   Silo’s disappear
  „   Increased yield
  „   Reduced Secondary Labor support
  „   No more line balancing!
  „   A bias towards flow


                 Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Requirements of Self-Balancing                                                              20




„ Progressive Assembly/Processing horizontal
  parts and tools presentation
„ # of stations > # of Operators
„ Standard Work (the real thing!)
„ Infinite hand-off points
„ Contiguous x-training
„ Standing/walking line
  (for maximum productivity ergonomics)




               Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Contiguous Cross-Training Matrix                                                            21




           Task 1         Task 2              Task 3             Task 4     Task 5

Operator
             X                 X
   A

Operator
                               X                   X                   X
   B

Operator
                                                                       X       X
   C


              Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann      ©2011 Speck Design
PARTNERS BY DESIGN




Challenges to Self-Balancing                                                                  22




 „   Getting rid of the chairs
 „   Fatigue
 „   Low TAKT, “clumsy” hand-offs
 „   Debugging
 „   Highlighting waste at a station




                 Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Where Does Self-Balancing Apply?                                                               23




 „   Anywhere there are queues
 „   Anywhere there is a standard sequence
 „   Mixed Model
 „   Anywhere there are balance issues
     ‟ Business Processes
     ‟ Product Development
     ‟ Transactional Processes




                  Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Honoring Workers, Honoring Results                                                          24




 „ 30-100% Productivity Gains
 „ WIP Reduced 50%
 „ Lead Times Reduced 50%
 „ Improved Yields
 „ Improved Employee Satisfaction
    ‟ Dynamic, diverse work
    ‟ Easier Cross-Training
    ‟ Improved communication
    ‟ Real teams
 „ Reduced Social Cost

               Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Are We Self-Balancing Yet?                                                                25




             Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann     ©2011 Speck Design
PARTNERS BY DESIGN




Closing Slides                                                                                                  26



 About Gordon L. Ghirann:

      Gordon L. Ghirann is a lean manufacturing specialist at JDSU, a leading provider of optical products
 and test and measurement solutions for the communications industry. It was while working as a
 manufacturing engineer at Kilovac, that Ghirann first discovered the self-balancing process.
      Ghirann describes self-balancing as a process that encourages communication and collaboration
 among workers within a team-based environment, thereby eliminating the need for self-pacing. By
 successfully implementing the self balancing method at numerous companies and industries around
 the world, Ghirann has helped reduce COGs, alleviate the human-cost of manufacturing, and improve
 quality control.
      He received his B.S. in Mechanical Engineering from Cal Poly, San Luis Obispo, and is a regular
 top presenter at the annual Association of Manufacturing Excellence (AME) conference. This fall,
 Ghirann is releasing his book, Self-Balancing Processes: True Lean Continuous Flow, the culmination
 of 13 years of manufacturing practice and research. For information on his book visit:
 http://www.crcpress.com/product/isbn/9781439819654;jsessionid=qoZi8qivnpODhHhsyjg1Lw

     Ghirann offers workshops in which participants learn how to set up a self-balancing line, from
 simple to complex manufacturing environments. He is also available for consultation to assess how
 your company could benefit from the self-balancing process.


 Contact information:

 (707) 799-0942
 selfbalancing@gmail.com

                           Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann             ©2011 Speck Design
PARTNERS BY DESIGN




Closing Slides                                                                                                   27



 About Speck Design:

      For 15 years, Silicon Valley companies have turned to Speck Design to develop breakthrough
 products in medical, industrial, consumer and data communications. Our growth comes from repeat
 business and referrals, and our teams consist of trusted experts whom our clients rely on project after
 project, year after year. Services we offer include research, industrial design, engineering, testing and
 transfer to manufacturing. Known for reliability, flawless execution by fearless designers, and solutions
 that help grow our customers’ sales, Speck Design delivers a “partners by design” relationship in every
 product design project. To learn more, go to www.speckdesign.com

 Contact information:

 (650) 462-9080
 info@speckdesign.com
 3221 Porter Drive, Palo Alto, CA 94304




                           Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann              ©2011 Speck Design

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Through the Eyes of An Expert: The Future of Manufacturing

  • 1. Through the Eyes of an Expert Through the Eyes of an Expert Self-Balancing: Self-Balancing: True continuous flow True continuous flow Gordon L. Ghirann, Lean Specialist Gordon L. Ghirann, Lean Manufacturing Specialist PARTNERS BY DESIGN
  • 2. PARTNERS BY DESIGN Agenda 2 „ The last 100 years „ Myths „ Self-Balancing „ Video examples „ Live demonstration „ Challenges to Self-Balancing „ Q&A Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 3. PARTNERS BY DESIGN Conventional Continuous Flow 3 • Level Loading ‟ Dividing up the work evenly among each Operator • Highlight waste at each station/Operator ‟ Focus on discrete processes • Everybody works to TAKT ‟ The line runs at a steady pace • WIP buffers ‟ Extra inventory between stations to account imbalances Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 4. PARTNERS BY DESIGN Percent Loading Chart 4 100 90 T/T 80 70 OP 4 OP 60 Time OP 7 50 2 OP 40 OP 9 30 OP 6 1 OP 20 OP 8 3 OP 10 5 0 1 2 3 4 5 6 7 8 9 Rough Finish Deburr Mill Deburr Drill Grind Wash Inspect Turn Turn Slots Holes Operations Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 5. PARTNERS BY DESIGN Level Loaded 5 100 90 T/T OP 8 80 OP 6 OP 5 70 OP 3 OP 9 60 50 Time 40 OP 2 30 OP 4 OP 7 20 10 OP 1 0 A B C 1. Rough Turn 4. Mill Slots 7. Grind 2. Finish Turn 6. Drill Holes 9. Inspect 3. Deburr 5. Deburr 8. Wash Operators Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 6. PARTNERS BY DESIGN Standard Work Sequence 6 Machine Sequence The order in which an Operator performs manual operations. entrance Work sequence exit Operator A 1 1 2 9 Operator C 5 8 2 2 3 3 1 7 Operator B 4 1 2 6 4 5 Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 7. PARTNERS BY DESIGN Conventional Continuous Flow 7 What about the experience of the Line Worker? Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 8. PARTNERS BY DESIGN What Really Happens 8 „ Artificially balanced „ Can’t handle variations in yield, cycle time, and demand (without adding waste) „ Designed-in waiting „ In-Process queues (WIP) „ Silo mentality (factory condo) „ Difficult to adjust output, inflexible „ Absenteeism can shut down line „ “Slowest” Operator/station (Herbie) sets the pace! „ Repetitive, dehumanizing work „ Social cost Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 9. PARTNERS BY DESIGN Conventional Continuous Flow 9 Myth #1: “Assembly lines work to TAKT” Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 10. PARTNERS BY DESIGN Conventional Continuous Flow 10 Myth #2: “Level Loading can lead to Continuous Flow” Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 11. PARTNERS BY DESIGN Ripe for Improvement 11 What if your primary goal was to achieve continuous flow? Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 12. PARTNERS BY DESIGN True Continuous Flow? 12 „ Get rid of any In-Process queues „ Get rid of any waiting „ End of the line would trigger the pull „ Abandon trying to level load „ Get rid of the chairs so people can move „ Never set the part down Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 13. PARTNERS BY DESIGN Original Arrangement “Un-Level Loaded” 13 100 90 T/T 80 70 OP 4 OP 60 Time OP 7 50 2 OP 40 OP 9 30 OP 6 1 OP 20 OP 8 3 OP 10 5 0 A B C D E F G H I Rough Finish Deburr Mill Deburr Drill Grind Wash Inspect Turn Turn Slots Holes Operations Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 14. PARTNERS BY DESIGN Self-Balancing: True Continuous Flow 14 Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 15. PARTNERS BY DESIGN Self-Balancing Results: Micro-Optic Assembly Line 15 60% gain Batch & Level Self- Overall % PER CELL Queue Load Balance Improved Productivity (unit/hr-person) 0.30 0.35 0.56 87% WIP inventory 810 80 24 97% Lead Time (days) 10 3 0.7 93% Cumulative Yield* 64% 65% 83% 19% Space (sq. ft) 750 550 550 27% Walking Distance (ft) 525 270 250 52% Part Travel Distance (ft) 493 152 140 72% *Simultaneous yield improvement projects implemented, highly sensitive to product mix Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 16. PARTNERS BY DESIGN Self-Balancing Rules 16 „ Keep building (progressively) until someone pulls from you „ When the downstream person pulls from you, walk upstream until you run into someone, then pull from them „ If you catch up to someone, wait „ Don’t “leapfrog”, everyone stays in their position „ Communicate, Communicate, Communicate! Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 17. PARTNERS BY DESIGN Self-Balancing Work Sequence 17 Work content may vary slightly each cycle Operators work in positions exit entrance (not a “rabbit chase”) 1 9 2 Operator A Operator C 8 Position 1 Position 3 3 7 4 Operator B 6 Position 2 5 Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 18. PARTNERS BY DESIGN Live Demo 18 3 VOLUNTEERS Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 19. PARTNERS BY DESIGN Self-Balancing Features and Benefits 19 „ Eliminates waiting (optimal division of work) „ Simple, eloquent, flexible „ Operator paced (unleash your all-stars) „ No WIP Buffers „ Operators, not parts, accumulate at problems „ Silo’s disappear „ Increased yield „ Reduced Secondary Labor support „ No more line balancing! „ A bias towards flow Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 20. PARTNERS BY DESIGN Requirements of Self-Balancing 20 „ Progressive Assembly/Processing horizontal parts and tools presentation „ # of stations > # of Operators „ Standard Work (the real thing!) „ Infinite hand-off points „ Contiguous x-training „ Standing/walking line (for maximum productivity ergonomics) Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 21. PARTNERS BY DESIGN Contiguous Cross-Training Matrix 21 Task 1 Task 2 Task 3 Task 4 Task 5 Operator X X A Operator X X X B Operator X X C Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 22. PARTNERS BY DESIGN Challenges to Self-Balancing 22 „ Getting rid of the chairs „ Fatigue „ Low TAKT, “clumsy” hand-offs „ Debugging „ Highlighting waste at a station Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 23. PARTNERS BY DESIGN Where Does Self-Balancing Apply? 23 „ Anywhere there are queues „ Anywhere there is a standard sequence „ Mixed Model „ Anywhere there are balance issues ‟ Business Processes ‟ Product Development ‟ Transactional Processes Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 24. PARTNERS BY DESIGN Honoring Workers, Honoring Results 24 „ 30-100% Productivity Gains „ WIP Reduced 50% „ Lead Times Reduced 50% „ Improved Yields „ Improved Employee Satisfaction ‟ Dynamic, diverse work ‟ Easier Cross-Training ‟ Improved communication ‟ Real teams „ Reduced Social Cost Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 25. PARTNERS BY DESIGN Are We Self-Balancing Yet? 25 Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 26. PARTNERS BY DESIGN Closing Slides 26 About Gordon L. Ghirann: Gordon L. Ghirann is a lean manufacturing specialist at JDSU, a leading provider of optical products and test and measurement solutions for the communications industry. It was while working as a manufacturing engineer at Kilovac, that Ghirann first discovered the self-balancing process. Ghirann describes self-balancing as a process that encourages communication and collaboration among workers within a team-based environment, thereby eliminating the need for self-pacing. By successfully implementing the self balancing method at numerous companies and industries around the world, Ghirann has helped reduce COGs, alleviate the human-cost of manufacturing, and improve quality control. He received his B.S. in Mechanical Engineering from Cal Poly, San Luis Obispo, and is a regular top presenter at the annual Association of Manufacturing Excellence (AME) conference. This fall, Ghirann is releasing his book, Self-Balancing Processes: True Lean Continuous Flow, the culmination of 13 years of manufacturing practice and research. For information on his book visit: http://www.crcpress.com/product/isbn/9781439819654;jsessionid=qoZi8qivnpODhHhsyjg1Lw Ghirann offers workshops in which participants learn how to set up a self-balancing line, from simple to complex manufacturing environments. He is also available for consultation to assess how your company could benefit from the self-balancing process. Contact information: (707) 799-0942 selfbalancing@gmail.com Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design
  • 27. PARTNERS BY DESIGN Closing Slides 27 About Speck Design: For 15 years, Silicon Valley companies have turned to Speck Design to develop breakthrough products in medical, industrial, consumer and data communications. Our growth comes from repeat business and referrals, and our teams consist of trusted experts whom our clients rely on project after project, year after year. Services we offer include research, industrial design, engineering, testing and transfer to manufacturing. Known for reliability, flawless execution by fearless designers, and solutions that help grow our customers’ sales, Speck Design delivers a “partners by design” relationship in every product design project. To learn more, go to www.speckdesign.com Contact information: (650) 462-9080 info@speckdesign.com 3221 Porter Drive, Palo Alto, CA 94304 Through the Eyes of an Expert 03/31/2011: Gordon L. Ghirann ©2011 Speck Design