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 optimise your compensation strategy to
attract, engage and retain the best talent
 Benchmark your rewards programmes
against leading regional and international
employers
 examine opportunities for increasing
employee value without increasing costs in
the current economic climate
 Learn the latest regional trends and
techniques for effectively linking rewards to
performance
Susan cunning
Head of Total Reward
VP, Human Resources
Abu Dhabi Commercial Bank
dr. Pon Mohaideen Pitchai
Director OD & Talent
Management
Dubai Properties Group
nicos nicolaides
Director, Compensation & Benefits
Intercontinental Hotels Group
(UK)
Smaël Auam
Head of Reward
Human Capital
DP World
Jocelyn teoh
Group Head Reward Management
& Organisational Development
NBAD
hatim Al nuaimi
VP – HR Planning & Strategy
Etisalat
vinod nair
Head Performance & Reward
Human Resources
Emirates NBD
Anthony McFeely
HR Director
ABB
luis Aguilar cantarino
Compensation and Benefits
Centre of Excellence Consultant
MENA Region
Coca-Cola
Paul Johnstone
Compensation & Benefits
Leader MENAT
GE Healthcare
Sandrine Bardot
Managing Director
The Bardot Group
#TotalRewardsME
7 – 11 June 2015
The Address Hotel dubai Mall • dubai • uAe
thE rEGIon’S
lEAdInG ForuM
For dEvEloPInG And
ExEcutInG AGIlE
totAl rEWArdS
StrAtEGIES
19th
Annual
PrActIcAl toolS to IMProvE
your rEWArdS StrAtEGy
3 Full dAy MAStErclASSES
Advanced Compensation
Benchmarking
Performance Management and
Performance Appraisals
The Pay-For-Performance
Masterclass
Robert Mosley
Global Remuneration
Expert
Led by
A
B
c
More details inside
In Association With
Excellent event,
with the latest trends
and developments in
compensation and
benefits.
Mustafa Shawesh, QatarGas
organised ByexhibitorsAssociate Sponsor Powered BySupporting PartnerKnowledge Partner
To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / email: sowmya.yellappa@informa.com
drIvInG EMPloyEE vAluE By dEvEloPInG And ExEcutInG AGIlE
StrAtEGIES For totAl rEWArdS
Compensation and benefits decisions are playing an ever increasing role in helping companies in the region attract and retain the
best talent to enable business growth. However, with so many different possibilities to engage your workforce through rewards and
remuneration, it is a complex task to ensure you are optimising your investment in human capital.
The 19th Annual edition of the Middle East’s leading conference on Compensation & Benefits addresses key challenges faced
by practitioners in the region. The event will examine crucial issues around total rewards, benefits planning, benchmarking and
optimising your employee value proposition.
For 19 years, the Forum has brought together
heads of compensation & benefits, rewards,
performance, organisational development, talent
management and HR strategy to discuss the
discipline’s hottest topics and pressing issues in
the Middle East and beyond.
This is a must-attend event for all professionals
involved in the compensation and employee
benefits industry, from practitioners, consultants
and data providers, to benefits administrators
and insurance companies.
A SAMPlE oF orGAnISAtIonS thAt AttEndEd PrEvIouS
EdItIonS
ABB Industries ƒ Abu Dhabi Investment Authority ƒ Abu Dhabi University ƒ Aggreko
ƒ Ajman Bank ƒ Alstom Grid ƒ Aluminium Bahrain ƒ AON Hewitt ƒ Bahrain Petroleum
ƒ BP Egypt ƒ Crescent Petroleum ƒ Dolphin Energy ƒ Dubai Airports ƒ Dubai
Aluminium ƒ EFG-Hermes Holding Company Egypt ƒ Emaar Properties ƒ Emirates
NBD ƒ Emirates Steel Industries ƒ Ernst & Young ƒ German University in Cairo ƒ
Haya Water ƒ Hewlett-Packard ƒ Kingdom Holding ƒ Kuwait Institute for Scientific
Research ƒ Kuwait Petroleum Corporation ƒ Maersk Oil Qatar ƒ National Bank of
Abu Dhabi ƒ Oman LNG ƒ Qatar Airways ƒ Qatar Foundation ƒ Riyadh Bank ƒ Sahara
Petrochemicals ƒ Saudi Arabian Airlines ƒ Saudi Aramco ƒ Saudi Railway Company ƒ
Schlumberger Middle East ƒ Siemens ƒ Tawazun
Who Should AttEnd thE ForuM
PArt oF A lEAdInG IntErnAtIonAl hr SErIES
dubai • uAe
dubai • uAe
dubai • uAe dubai • uAe
Riyadh • Saudi Arabia
dubai • uAeAbu dhabi • uAeJohannesburg • South Africa
MorE dElEGAtE - to - dElEGAtE IntErActIon
Compensation & Benefits professionals tell us year after year
that a key reason for their attendance is the opportunity to
make new contacts and discuss their rewards strategies with
their industry peers. With this in mind, this year’s forum will
have more networking sessions, more theme-based roundtable
discussions and more interaction than ever before! The format
has been designed to guarantee that you meet new industry
peers and exchange insights on your most pressing C&B issues.
thE dIScuSSIon StArtS todAy
engage in a discussion today with speakers and other
delegates on twitter. use #totalrewardsME when posting.
2015 rEPort on
coMPEnSAtIon And
BEnEFItS trEndS In thE
Gcc
Our annual compensation and benefits
trends report in the GGC will be soon
available. To get your free copy, please
send an email to rob.sahi@informa.com
or visit www.totalrewardsme.com
Your best chance of the year
to expand your C&B network!
To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / email: sowmya.yellappa@informa.com
Event At a Glance
Sunday
7 June 2015
Monday
8 June 2015
Tuesday
9 June 2015
Wednesday
10 June 2015
Thursday
11 June 2015
Pre-Forum
Masterclass A
Advanced Compensation
Benchmarking
19th Compensation and Benefits Forum
Total Rewards Strategy for Workforce Engagement
and Retention
Post-Forum
Masterclass B
Performance
Management and
Performance Appraisal
Post-Forum
Masterclass C
Pay-For-Performance
Masterclass
WHAT OUR DELEGATES HAD TO SAY ABOUT 19 YEARS OF C&B FORUM
A great variety of ideas that can help us
achieve our compensation strategy.
I learned a lot of useful tips and strategies.
Tahani Rashid, ADNOC
Excellent event, with the latest
trends and developments in
compensation and benefits.
Mustafa Shawesh, QatarGas
There is always a lot to learn on all C&B
aspects at this forum.
Mohammed Abdul Quddus, SIPCO-Pepsi Beverages
Professional, informative,
thought-provoking.
Michal Kusak, IBM
Pre-Forum Masterclass A – Sunday 7 June 2015
The Advanced Compensation Benchmarking Masterclass
An essential refresher on key C&B skills, a highly practical and
interactive session.
One-day boot-camp on advanced compensation benchmarking
Introduction. With many markets in the region gearing up for
business growth, many employers are facing a challenge of
aligning compensation and benefits practices with business
strategies, and employers will need to be practical in
benchmarking their overall remuneration packages to ensure
they remain competitive in the market, which puts greater
pressure on benchmarking.
This masterclass will enable you to re-equip yourself with key
C&B skills and get a better understanding of the latest best-
practice approaches for conducting a detailed pay benchmarking
analysis on your “total remuneration package” in a GCC context,
with specific tools and spreadsheets being used in a highly
hands-on and practical boot-camp.
Who is this masterclass for?
This one-day masterclass is suitable for both HR generalists and
Rewards specialists. It covers best practice and essential C&B
skills which makes it ideal for all levels of professionals from
Associate to Director/VP level.
Visit www.totalrewardsme.com to see the full masterclass
outlines, meet your expert masterclass leaders and decide the
best topic to meet your learning needs.
PLEASE BRING A LAPTOP – THIS MASTERCLASS IS HIGHLY
PARTICIPATIVE
Registration starts at 08.00. Masterclass will run from 08.30 until 14 30, followed by lunch.
In Association With
The pre-forum masterclass is in association with George Washington University. Participants will
receive an Informa / George Washington certificate of attendance provided they attend full sessions
and pass an assessment.
Robert Mosley
Global Remuneration Expert and HR Consultant
CEO of Lemon Pip Consulting Limited
Formerly SVP Human Resources at Emirates Group
Meet Your
International
Expert Facilitator
To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
Monday
8 June 2015FORUM Day ONE
08.00	 Registration and morning coffee
08.40	 Opening remarks from the chair
	 Robert Mosley, global remuneration expert and consultant, former
SVP Human Resources, Emirates Group
09.00	 Ask the audience - live delegate polling
	 Setting the tone for the rest of the agenda, this session will help
you put matters in perspective and generate data and statistics to
support your compensation and benefits practices. See real-time
statistics, generated by the audience.
09.10	 Cut the waste and increase the value – rethinking your
employee value proposition
ƒƒ In today’s uncertain economy how do employers differentiate
themselves?
ƒƒ Is the cost of recognition programs and the value employees
attach to them worth it?
ƒƒ What value do high performers put on employee benefits
ƒƒ What actually do employees want and how do they
communicate this?
	 Anthony McFeely, HR Director, ABB
	 Hatim Al Nuaimi, VP/HR-Planning & Strategy, Etisalat
	 Susan Cunning, Vice President - Reward, Abu Dhabi
Commercial Bank
	 FOCUS: EMPLOYEE VALUE PROPOSITION
09.50	 Taking a global approach to benefits: from compliance to
competitiveness
ƒƒ Maximising cost efficiencies by adopting a global broker
approach
ƒƒ Optimizing the delivery of benefits across countries
ƒƒ Strategies for optimising benefits from a financial standpoint
	 Michele Merati, EMEA Compensation & Benefits Leader, Boeing
	 FOCUS: GLOBAL BENEFITS MANAGEMENT
10 20	 Meeting accelerator - a structured networking session
	 This unique facilitated session will give you the opportunity to
shake hands with your peers from companies representing
different sectors in the region. Bring a lot of business cards.
10.40	 Morning coffee and networking break
11.10	 Developing a total rewards strategy that supports your
long-term business and human-capital needs
ƒƒ How should organisations revisit their total rewards to ensure
they are aligned with critical-skill employees?
ƒƒ Total rewards optimisation – how to apply robust techniques
to make rigorous decisions about where to invest and where to
cut costs
ƒƒ The total rewards statement role in employee attraction,
engagement and retention
ƒƒ How should a balanced portfolio of total rewards offerings be
better communicated?
	 Smaël Auam, Head of Reward-Human Capital, DP World
	 FOCUS: TOTAL REWARDS STRATEGY
11.40 	 Flexible benefits for efficiency and retention – making
them work in the Middle East
ƒƒ How can you tailor a flexible benefits scheme to meet the
needs of your organisation?
ƒƒ Are you getting the most from your reward and benefit
investment?
ƒƒ What’s really important to your employees?
ƒƒ What are the inhibitors to the adoption of flexible benefits in
the region?
	 Sandrine Bardot, Managing Director, The Bardot Group
	 Paul Johnstone, Compensation & Benefits Leader, MENAT, GE
	 Ramakrishna Krovidi, SVP Organisation Development, Du
	 FOCUS: FLEXIBLE BENEFITS
12 20 	 Using data and analytics: Creating your C&B dashboard
ƒƒ How to select, analyse and present the wide variety of data
available
ƒƒ Making data backed decisions on compensation and benefits to
objectively improve efficiency and performance
ƒƒ Designing your compensation and benefits dashboard
	 Luis Aguilar Cantarino, Compensation and Benefits Centre of
Excellence Consultant, MENA Region, Coca-Cola
	 FOCUS: REWARDS METRICS
12.50 	 Medical Inflation – the hidden driver and what’s it costing
you?
ƒƒ Leading regional expert to highlight a hidden driver behind
group medical inflation
ƒƒ Uncover the extent of the problem – and the cost to your
company
ƒƒ Four practical, cost-saving measures you can implement
immediately
ƒƒ “Target 20% Savings” – a challenge for 2016!
	 Robin Wells, Head of Global Corporate, Medstar
	 FOCUS: MEDICAL INSURANCE COST CONTROL
13 20	 Networking lunch
14 20 	 Topic focussed interactive roundtables discussions
	 This interactive session divides the audience into 3-4 groups, each
discussing one of the below hot topics. Each roundtable is tasked
to come up with three practical strategies related to their topic
and/or industry. Discussion will go on for 25 minutes and then
each moderator will present his or her table findings.
ƒƒ Employee benefits for retention
ƒƒ Optimising healthcare costs
ƒƒ Linking pay with performance
ƒƒ Engaging Nationals through rewards
15:10	 Dual case study: Simplifying compensation - exploring the
pros and cons of moving towards a single cash allowance
ƒƒ Exploring the conflicting nature between simplifying pay
structure and providing flexibility
ƒƒ Effective methods for addressing the challenges of moving from
one system to the other
ƒƒ Understanding what is the best allowance strategy for retaining
talent at your organisation
	 Agni Skafidas, Director Compensation & Benefits, Smith &
Nephew
Panagiotis Sotiropoulos, Compensation & Benefits Senior
Manager, Honeywell
FOCUS: REWARDS SIMPLIFICATION VS CHOICE
16.00	 Afternoon coffee and networking break
16 30	 Non-cash recognition system to power engagement and
employee potential
ƒƒ How do non-monetary recognition initiatives promote
sustainable long-term engagement?
ƒƒ How do motivational rewards ensure employees remain
motivated to boost productivity?
ƒƒ Motivating employees throughout the year to embed a
recognition culture in the workplace
	 Sanaz Imani Fooladi, Compensation and Benefits Manager, Middle
East, Schlumberger
	 FOCUS: RECOGNITION PROGRAMMES
17.00	 Utilising wellness programmes to reduce health insurance
premiums
ƒƒ Implementing health and wellbeing benefits that meet the
needs of the business
ƒƒ Engaging staff in health and wellbeing to ensure a high take up
of benefits
ƒƒ Proving the financial impact of health and wellbeing initiatives
ƒƒ Continually innovating health and wellbeing programme to
ensure sustained engagement
	 Aparna Navin, Compensation & Benefits Manager - GCC, LaFarge
Group
	 FOCUS: EMPLOYEE WELLNESS
17 20	 Closing remarks from the chair
PanelDiscussion
DualCaseStudy
To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
TUESday
9 June 2015FORUM Day TWO
08.00	 Registration and morning coffee
08.40	 Opening remarks from the chair
	 Robert Mosley, global remuneration expert and consultant, former
SVP Human Resources, Emirates Group
08.50	 Nationalisation – attracting and retaining National talent
ƒƒ Effective tactics for marketing your EVP to attract national talent
ƒƒ Designing a total rewards strategy that attracts and retains top
Emirati talent
ƒƒ Other than pay and financial rewards, what motivates National
talent?
	 Jocelyn Teoh, Group Head, Reward Management and
Organisational Development, NBAD
Dr. Pon Mohaideen Pitchai, Director OD & Talent Management,
Dubai Properties Group
	 FOCUS: NATIONAL TALENT
09.30	 Creating a pay for performance culture at an international
hotels group
ƒƒ A case study in hospitality that transformed incentive plans and
aligned them to the key business drivers
ƒƒ What was the rationale behind this change and the objectives
we sought to achieve?
ƒƒ Creating a change in mindset, and what lessons have been
learnt?
	 Nicos Nicolaides, Director, Compensation & Benefits,
Intercontinental Hotels Group (UK)
	 FOCUS: LINKING PAY TO PERFORMANCE
10.00	 Developing line managers to be ‘Compensation
Ambassadors’
ƒƒ Line managers play a key role in communicating compensation,
yet research shows they are not well-prepared for this critical
task
ƒƒ Examining the crucial role of line managers in communicating
and instilling total rewards based engagement
ƒƒ Examining the role manager’s play in delivering compensation
messages and developing their skills as 'Compensation
Ambassadors'
	 Vinod Nair, Head Performance and Reward, Human Resources,
Emirates NBD
FOCUS: COMMUNICATING REWARDS
10.30	 Morning coffee and networking break
11.00	 Reviewing and optimising total rewards - where to invest
and where to cut
ƒƒ Making rigorous decisions about where to invest and where to
cut costs
ƒƒ Considering short term benefits vs. long term people & business
impact
ƒƒ The opportunities the current environment provides to revisit
and re-emphasise your total rewards strategy
	 Shawn Cramer, Head of Compensation, Benefits & HRIS, Maersk
Oil Qatar
FOCUS: TOTAL REWARDS STRATEGY
11.30	 Debating the latest trends in C&B and the future of
compensation and benefit strategies in the MENA region
ƒƒ Compensation simplification vs employee choice. Where are
we going? What are the benefits and disadvantages of both
strategies?
ƒƒ How recent economic events have effected compensation and
benefits in the region?
ƒƒ Looking at solutions for the challenges of housing, school and
health insurance cost inflation in the region
	 Shawn Cramer, Head of Compensation, Benefits & HRIS, Maersk
Oil Qatar
	 Paul Johnstone, Compensation & Benefits Leader, MENAT, GE
	 Nicos Nicolaides, Director, Compensation & Benefits,
Intercontinental Hotels Group (UK)
	 Susan Cunning, Vice President, Reward, Abu Dhabi Commercial
Bank
	 FOCUS: FUTURE TRENDS IN REWARDS
12.10	 MNCs in the Middle East: Maintaining a global framework
with local flexibility
ƒƒ A corporate global model but with local flexibility - can it work?
ƒƒ What approach might work best for the organisation - offering
competitive reward across countries
ƒƒ Changing the mind-set - do ‘change programmes’ work?
ƒƒ What’s the future model of global reward: centralised vs
localised?
	 Sachin Bajaj, Head of Compensation, Benefits & PM, Takeda
Pharmaceuticals
	 FOCUS: GLOBAL REWARDS STRATEGY
12.40	 Networking lunch
13.40	 Building a comprehensive employee wellness programme to
fight chronic conditions and increase employee engagement
ƒƒ Why we started wellness initiatives in 2007? What planning was
required? What were the objectives?
ƒƒ Making it happen; converting the vision into an action plan
ƒƒ Governance strategies for corporate wellness programmes and
defining areas of responsibilities
ƒƒ Leading by example: leveraging CEO commitment and support
ƒƒ Key successes stories of the programme and how it creates
employee value
	 Cedric Betis, Chairman of the Wellness Committee, Dubai Holding
	 FOCUS: EMPLOYEE WELLNESS
14.10	 Developing a pay for performance culture through rewards
strategy
ƒƒ What’s working and not working regarding differentiating and
rewarding performance in your organisation?
ƒƒ How do we see rewarding performance evolving in the next two
to three years in the region?
ƒƒ What lessons have been learned in terms of change
management and implementation
	 Janet M. Merrill, Total Rewards and Workforce Insight Lead, AsiaPac
& MENAI, CH2M
	 FOCUS: PAY FOR PERFORMANCE
14.40	 Using data and analytics: How you can talk to your CFO like
a CFO
ƒƒ Proposing new rewards initiatives such as: medical plans,
wellness initiatives etc to your CFO
ƒƒ How to utilise data and analytics to get your CFO's attention and,
more importantly, how to gain your CFO's support
ƒƒ How to demonstrate how your proposed initiative will positively
impact the bottom line
ƒƒ Communicating to the rest of the board
	 Sandrine Bardot, Managing Director, The Bardot Group
	FOCUS: COMPENSATION & BENEFITS METRICS
15.10	 Afternoon coffee and networking break
15.40	 Executive compensation - using LTIs to motivate and retain
key talent in the Middle East
ƒƒ Communicating the differences between ‘home country’ and
regional LTI benefit schemes to top international talent
ƒƒ Creating an ownership mentality with LTIs, without issuing real
company shares
ƒƒ Ensuring your LTI programmes are aligned, competitive and
motivational
ƒƒ How long-term incentive plans sustain long-term growth in
shareholder value
ƒƒ Managing risks associated with LTI based reward programmes
in regard to future business sustainability
	 Aroop Misra, VP, Performance & Reward, Mubadala
	 FOCUS: EXECUTIVE COMPENSATION
16.10	 Examining retirement planning and long-term benefit
options in the Middle East
ƒƒ Beyond end of service gratuity - Can companies use retirement
plans as an employer differentiator?
ƒƒ Designing and implementing a retirement plan for retaining key
talent in the Middle East
ƒƒ What are the retirement offering options in the MENA market
what are and the key factors for choosing between them
ƒƒ How to manage the risks of defined benefit programmes
	 Paul Johnstone, Compensation & Benefits Leader, MENAT, GE
	 FOCUS: RETIREMENT BENEFITS
16.50	 Compensation modelling: alternative scenario planning
techniques
ƒƒ How you can identify and use rewards metrics and data
visualisations to drive business impact
ƒƒ What are the methods available for modelling of different
compensation scenarios?
ƒƒ How to build and use data to cost different salary and incentive
scenarios
	 Michal Kusak, MEA Compensation & Benefits Leader, IBM
	 FOCUS: COMPENSATION & BENEFITS METRICS
17.20	 Topic focused interactive roundtables discussions
	 This interactive session divides the audience into 3-4 groups, each
discussing one of the below hot topics. Each roundtable is tasked
to come up with three practical strategies related to their topic
and/or industry. Discussion will go on for 25 minutes and then
each moderator will present his or her table findings.
ƒƒ Non-cash recognition programmes � Executive compensation
ƒƒ Communication of total rewards � Retirement planning
scenarios
17.50	 Closing remarks from the chair
PanelDiscussionPanelDiscussion
International
casestudy
To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
Registration starts at 08.00. Masterclass will run from 08.30 until 14 30, followed by lunch.
Masterclass B – Wednesday 10 June 2015
The Performance Management and Performance Appraisal Masterclass
This masterclass will enable you to get a better understanding
of the latest techniques for performance management (PM) and
performance appraisals (PA), which are essential cornerstones
in building a performance culture and implementing pay-for-
performance.
Masterclass Outline
ƒƒ The fundamentals of performance management and
performance appraisal
ƒƒ The three critical pillars of performance management
ƒƒ The four critical design choices for performance appraisals
ƒƒ Managing performance ratings and performance distribution
curves
Who is this masterclass for?
This one-day masterclass is suitable for both HR generalists and
Rewards specialists. It covers best practice and essential C&B
skills which makes it ideal for all levels of professionals from
Associate to Director/VP level.
Best Practice Performance Management for Alignment to Business Objectives
In Association With
Robert Mosley
Global Remuneration Expert and HR Consultant
CEO of Lemon Pip Consulting Limited
Formerly SVP Human Resources at Emirates Group
Meet Your
International
Expert Facilitator
The post-forum masterclasses are in association with George Washington University. Participants will
receive an Informa / George Washington certificate of attendance provided they attend full sessions
and pass an assessment.
Registration starts at 08.00. Masterclass will run from 08.30 until 14 30, followed by lunch.
Masterclass c – Thursday 11 June 2015
Practical Ways to Encourage Performance, Motivate and Retain Key Talent
The Pay-For-Performance Masterclass
This masterclass will enable you to re-equip yourself with key
C&B skills and get a better understanding of the latest best-
practice approaches for reward strategy geared towards pay-for-
performance.
Masterclass Outline
ƒƒ What motivates and retains an employee?
ƒƒ Managing performance ratings and performance distribution
curves
ƒƒ Managing the annual merit-pay review process and linking
pay reviews with performance
ƒƒ Managing the annual short-term bonus process and linking
bonuses with performance
ƒƒ Managing retention programmes to retain top performers
Who is this masterclass for?
This one-day masterclass is suitable for both HR generalists and
Rewards specialists. It covers best practice and essential C&B
skills which makes it ideal for all levels of professionals from
Associate to Director/VP level.
In Association With
With many markets in the region gearing up for business growth, many employers are facing a challenge of aligning compensation
and benefits practices with business objectives, as well as linking both company and employee performance with pay and bonuses.
Uncontrolled business growth poses a new set of risks and challenges that rewards professionals have to plan and prepare for to
avoid the pitfalls of pre-recession practices.
The Post-Forum masterclasses will ensure you optimise employee renumeration spending and maintain engagement, while managing
the risks of the unknown factors in business growth.
Post-Forum Masterclasses
Event At a Glance
Sunday
7 June 2015
Monday
8 June 2015
Tuesday
9 June 2015
Wednesday
10 June 2015
Thursday
11 June 2015
Pre-Forum
Masterclass A
Advanced Compensation
Benchmarking
19th Compensation and Benefits Forum
Total Rewards Strategy for Workforce Engagement
and Retention
Post-Forum
Masterclass B
Performance
Management and
Performance Appraisal
Post-Forum
Masterclass C
Pay-For-Performance
Masterclass
To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
PoSItIon your BrAnd AS A lEAdEr
In rEWArdS StrAtEGy
Sponsorship opportunities
Position yourself as a market leader in the field of employee
compensation and benefits and meet top decision makers in the
discipline. Our customised sponsorship packages are designed
to give your brand targeted exposure and increase your client
base with targeted speaking and networking opportunities.
As business conference experts we know how to best use events to
promote, develop and generate business for you. We offer a range
of tailored packages. If you have any questions, whether general or
specific, we would be happy to help you to answer them.
Opportunities open to your business include:
ƒ Exposing your company to key compensation and benefits
decision makers in MENA through onsite and online branding
ƒ Demonstrating consulting and facilitation skills by leading an
interactive group or discussion session
ƒ Showcasing your expertise by leading a hands-on interactive
workshop
ƒ Positioning yourself as a thought leader by moderating or
taking part in a panel discussion
ƒ Exclusive business breakfast, lunch or dinner sponsorship
ƒ Releasing your research or reports to a targeted audience
Sponsorship Categories:
ƒ Remuneration & HR Consultants
ƒ Salary Benchmarking Solutions
ƒ Insurance Providers
ƒ Employee Benefits Providers
ƒ Rewards Technology / Software
ƒ Recruitment Companies
ƒ HR Legal
ƒ Payroll Services
ƒ Pension Providers
ƒ Publishers
To discuss these opportunities or to tailor a
package specific to your needs contact
Faariss Khalil on +971 (0)4 407 2516 or
sponsorship@informa.com
our SPonSorS & PArtnErS
Medstar Insurance (‘Medstar’) are the MENA region's leading specialist in employee benefits insurances - meaning they
design and manage medical, life and pension schemes for top level companies. Medstar have significant experience in this
field, and a blue-chip client base across the Middle East region.
Knowledge Partner
Support Sponsor
Mercer is a global consulting leader in talent, health, retirement and investments. Mercer works with clients to solve their
most complex benefit and human capital issues by designing, implementing and administering health, retirement and other
benefit programs. Mercer’s investment services include investment consulting, implemented consulting and multi-manager
investment management. Mercer’s 20,000 employees are based in more than 40 countries. The company is a wholly owned
subsidiary of Marsh & McLennan Companies, Inc., which lists its stock (ticker symbol: MMC) on the New York and Chicago
stock exchanges. In the Middle East, Mercer has offices in Dubai and Riyadh. For more information,
visit www.me.mercer.com.
customised training solutions is Informa’s in-house training division. With over 20 years’ regional experience and
countless satisfied professionals, it’s no surprise that Informa is the corporate training solutions provider of choice. If you
are looking for in-company training, let our team work with you to analyse training gaps and develop learning experiences
that will make a positive impact.
For more info or to set up a meeting with our training consultants, please call: +971 4 407 2624 or email: cts@informa.com
Associate Sponsor
Exhibitor
Globaleye provides unbiased financial solutions to both Corporate and Private Clients. Our expertise in international
financial planning has made us the first choice for over 10,000 clients worldwide from our head office in Dubai, with
additional offices in Abu Dhabi, Singapore, Hong Kong, Shanghai, Kuala Lumpur, Bangkok, Geneva, Brussels and Moscow.
Our Wealth Managers are qualified and trained to international standards to ensure our Clients are provided with the best
advice and service at all levels and since the Company is independent, no Bank, Life or Investment Company influences the
solutions we offer. This provides added value for our Clients and a truly unbiased approach in creating tailored financial
solutions.
Exhibitor
The region's premier payroll management specialists, outsourced Payroll Solutions, use Gulf hr, the leading HRMS
system in the Middle East. Based on international standards and fully compliant with local laws and practices, oPS and
Gulf hr provide flexible online solution options for your payroll, HR admin and leave management requirements.
To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / email: sowmya.yellappa@informa.com
MENA’S
Must Attend
Total REWARDS
EVENT OF THE YEAR
© Copyright Informa Middle East Ltd.
DELEGATE PRICE
Book Before
29 March 2015
Book Before
3 May 2015
Book After
3 May 2015
Entire Event
Forum + 3 Masterclasses
$4595
BEST BUY
$4795 $4995
4 Days
Forum + 2 Masterclasses
$3995 $4195 $4395
3 Days
Forum + 1 Masterclass
$3295 $3495 $3695
2 Days
Forum OR 2 Masterclasses
$2595 $2795 $2995
Any Masterclass $1195 $1395 $1595
For hospitality packages hospitality@informa.com
AZ3071
For terms and conditions please visit www.informa-mea.com/terms-and-conditions-for-delegates
CALL: +971 4 335 2483
E-MAIL: a.watts@informa.com
GROUP DISCOUNTS
AVAILABLE
Event at a glance
Please tick the session/s you wish to attend:
Sunday
7 June 2015
Monday
8 June 2015
Tuesday
9 June 2015
Wednesday
10 June 2015
Thursday
11 June 2015
The Address Hotel Dubai Mall • Dubai • UAE
 Pre-Forum
Masterclass A
 Compensation and Benefits Forum  Post-Forum
Masterclass B
 Post-Forum
Masterclass C
#TotalRewardsME
The event provided a good
opportunity to share experiences
and best practices in the region.
Ridha Al-Badai, Petroleum Development Oman
For Registration & Group Discounts,
Contact: Conference Sales Manager:
Sowmya Yellappa
Call : +971 4 4072730
Fax : +971 4 3352718
Email: sowmya.yellappa@informa.com
To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
(Formerly known as IIR Middle East operating in the region for over 20 years)
Informa Middle East, Level 20, Sheikh Rashid Tower, Dubai World Trade Centre, PO Box 9428, Dubai, UAE
Compensation & Benefits 2015 Sunday 7
th
June 2015
Monday & Tuesday
8
th
– 9
th
June 2015
Wednesday 10
th
June 2015
Thursday 11
th
June
2015
Please tick your sessions pPre-­‐Forum
Master-­‐class A
pCompensation & Benefits Forum
pPost-­‐Forum
Master-­‐class B
p Post-­‐Forum
Master-­‐class C
DELEGATE PRICE Register by 19
th
Feb Register by 26
th
March Register after 26
th
March
p5 Days
Entire Event*Forum+3 Master-­‐class
US$ 4,595 US$ 4,795 US$ 4,995
p 4 Days US$ 3,995 US$ 4,195 US$ 4,395
p 3 Days US$ 3,295 US$ 3,495 US$ 3,695
p 2 Days US$ 2,595 US$ 2,795 US$ 2,995
p 1 Master-­‐class US$ 1,195 US$ 1,395 US$ 1,595
Delegate Details
Delegate 1, Name: Job Title:
Tel / Mobile: Email:
Delegate 2, Name: Job Title:
Tel / Mobile: Email:
Delegate 3, Name: Job Title:
Tel / Mobile: Email:
Delegate 4, Name: Job Title:
Tel / Mobile: Email:
Delegate 5, Name: Job Title:
Tel / Mobile: Email:
Delegate 6, Name: Job Title:
Tel / Mobile: Email:
Delegate 7, Name: Job Title:
Tel / Mobile: Email:
Delegate 8, Name: Job Title:
Tel / Mobile: Email:
Delegate 9, Name: Job Title:
Tel / Mobile: Email:
Delegate 10, Name: Job Title:
Tel / Mobile: Email:
Company Name & Mailing Address:
Invoicing Contact Name, Phone & Email Address:
Call: +971 4 4072730
PRIORITY REGISTRATION FORM
Please complete the registration form and
E-­‐mail to: sowmya.yellappa@informa.com
or fax to the attention of (Sowmya Yellappa)
on Fax number: +971 4 335 2718
For any queries; call Tel Direct: +971 4 4072730
Register by 29 Mar Register by 3rd May Register after 3rd May
PAYMENT DETAILS
A confirmation letter and invoice will be sent to you on receipt of your registration form. Please note that payment must be received
before the event date.
Upon receiving invoice my preferred mode of payment will be:
Cheque p Bank Transfer p Credit Card p
These terms and conditions apply to delegate registrations for all conferences and public training courses (each an "Event") organised by
Informa Middle East. Please read them carefully as they contain important information. By submitting your registration you agree to be bound
by these terms. If you do not agree to be bound by these terms Informa will be unable to accept your registration.
1 Your registration constitutes an offer to Informa to attend an Event. All registrations are subject to acceptance by Informa which will be
confirmed in writing (including but not limited to email). A contract between Informa and you will only be formed when this confirmation is
sent to you (whether or not it is received) provided that if confirmation is not sent within 14 days of us receiving your registration, it will be
deemed to be confirmed unless we notify you otherwise. Informa reserves the right to refuse to accept any registration.
2 Payment for the Event must be received in full by Informa in accordance with Informa's payment terms from time to time in force but in any
event not later than 48 hours before the Event. If payment in full is not received before the Event, Informa reserves the right at its sole
discretion and without liability either to require payment as a condition of entry to the Event or to refuse entry to the Event. No refunds of
any proportion of fees already paid (if any) will be made and any balance of the fees will remain due and payable where entry to an Event is
refused under this condition 2.
3 Discounts for group registrations are only valid for the number of delegates specified. If the number of delegates attending the Event is less
than the number specified in the group booking (either as a result of cancellations prior to the Event or as a result of delegates failing to
attend the Event), Informa reserves the right to revise the fees in line with the number of delegates actually attending the Event in accordance
with Informa's published prices then in force and require payment of such fees in accordance with the terms of condition 2.
4 Prices for each Event are correct at the time of publication. Informa reserves the right to change the prices at any time but changes will not
affect registrations which have already been confirmed by Informa.
5 Registrations cancelled after confirmation by Informa but more than 7 days before the Event are subject to a $200 administration charge.
Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. If you fail to attend an Event, the full fees
remain payable and no refunds will be given. Informa reserves the right to cancel any registration after confirmation in which case all fees
paid will be refunded. You acknowledge that the refund of registration fees is your sole remedy in the event of cancellation of your
registration by Informa and all other liability is expressly excluded.
6 Substitutions are welcome at any time but in all other respects delegate registrations are issued for your personal use only. You may not
purchase registrations as agent for any third party or sell or otherwise transfer your registration to others, or exploit the registration
commercially or non-commercially in any way.
7 You may transfer your registration for a training course to an alternative course provided that the alternative course takes place within 3
months of the date of the original course. Transfers are subject to availability and to the payment of any additional fees due in respect of the
alternative course. You will not be entitled to any refund when you transfer to an alternative course. You may only transfer between courses
once. We regret that we cannot accept cancellations once you have transferred to an alternative course and any fees will be remain payable in
full. We regret that we cannot accept the transfer of registrations between conferences.
8 Informa reserves the right at any time to change the format, participants, content, location and timing or any other aspect of the Event, in each
case without liability.
9 Informa reserves the right to postpone or cancel an Event at any time for any reason whether or not due to causes beyond its reasonable
control. Where an Event is postponed, your registration will be valid for the postponed Event if you wish to attend. Where Informa postpones
or cancels an Event (and you no longer wish to attend the Event where it has been postponed), you will entitled to receive either a credit note
or a refund in respect of the full registration fees at your discretion. You acknowledge that the credit note or refund of registration fees (or the
continued validity of your registration if you choose to attend a postponed Event) is your sole remedy in the event of postponement or
cancellation by Informa and all other liability is expressly excluded.
10 Informa reserves the right without liability to refuse admission to, or to eject from the Event, any person in its absolute discretion, including
(without limitation) any person who fails to comply with these terms and conditions or who in the opinion of Informa represents a security
risk, nuisance or annoyance to the running of the Event. You agree to comply with all reasonable instructions issued by Informa or the venue
owners at the Event.
11 Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take
several weeks to process.
12 All unauthorised photography and the recording or transmitting of audio or visual material, data or information is expressly prohibited. You
consent to filming and sound recording and photography of the Event as a delegate and you consent to the use by Informa of any such
recording or photography any where in the world for promotional, marketing and other purposes.
13 The personal information which you provide to us will be held by us on a database and may be shared with other companies in the Informa
Group and selected third parties in the UAE and internationally for direct marketing purposes. For more information about how we use the
information you provide please see our privacy policy at www.informa-mea.com/privacy-policy.
14 Informa excludes all liability for loss, injury or damage to persons or property at the Event. All indemnities, warranties, terms and conditions
(whether express or implied) are excluded. Informa accepts no liability for any loss or damage whatsoever that you may suffer in connection
with or arising from the Event whether direct, indirect or consequential (including but not limited to loss of profit, loss of business or any
other type of economic loss) or otherwise. If Informa is liable to you for any reason, Informa's total liability to you in relation to the Event
(whether under these terms or conditions or otherwise) is limited to the amount of the registration fees paid by you to Informa. The
limitations and exclusions in this condition 13 only apply to the extent permitted by applicable law.
15 Informa reserves the right to amend these terms and conditions from time to time and you will be subject to the terms and conditions in force
at the time you submit your registration.
16 These terms and conditions will be governed by the laws of the Emirate of Dubai and such federal laws of the UAE applicable in the Emirate
of Dubai and disputes under or in connection with them shall be subject to the non-exclusive jurisdiction of the Courts of Dubai.
I agree to Terms and Conditions (as below) and confirm this registration: Signature:

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The Engagement Engine: Strategies for Building a High-Performance Culture
 

19th Compensation & Benefits Forum

  • 1.  optimise your compensation strategy to attract, engage and retain the best talent  Benchmark your rewards programmes against leading regional and international employers  examine opportunities for increasing employee value without increasing costs in the current economic climate  Learn the latest regional trends and techniques for effectively linking rewards to performance Susan cunning Head of Total Reward VP, Human Resources Abu Dhabi Commercial Bank dr. Pon Mohaideen Pitchai Director OD & Talent Management Dubai Properties Group nicos nicolaides Director, Compensation & Benefits Intercontinental Hotels Group (UK) Smaël Auam Head of Reward Human Capital DP World Jocelyn teoh Group Head Reward Management & Organisational Development NBAD hatim Al nuaimi VP – HR Planning & Strategy Etisalat vinod nair Head Performance & Reward Human Resources Emirates NBD Anthony McFeely HR Director ABB luis Aguilar cantarino Compensation and Benefits Centre of Excellence Consultant MENA Region Coca-Cola Paul Johnstone Compensation & Benefits Leader MENAT GE Healthcare Sandrine Bardot Managing Director The Bardot Group #TotalRewardsME 7 – 11 June 2015 The Address Hotel dubai Mall • dubai • uAe thE rEGIon’S lEAdInG ForuM For dEvEloPInG And ExEcutInG AGIlE totAl rEWArdS StrAtEGIES 19th Annual PrActIcAl toolS to IMProvE your rEWArdS StrAtEGy 3 Full dAy MAStErclASSES Advanced Compensation Benchmarking Performance Management and Performance Appraisals The Pay-For-Performance Masterclass Robert Mosley Global Remuneration Expert Led by A B c More details inside In Association With Excellent event, with the latest trends and developments in compensation and benefits. Mustafa Shawesh, QatarGas organised ByexhibitorsAssociate Sponsor Powered BySupporting PartnerKnowledge Partner To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / email: sowmya.yellappa@informa.com
  • 2. drIvInG EMPloyEE vAluE By dEvEloPInG And ExEcutInG AGIlE StrAtEGIES For totAl rEWArdS Compensation and benefits decisions are playing an ever increasing role in helping companies in the region attract and retain the best talent to enable business growth. However, with so many different possibilities to engage your workforce through rewards and remuneration, it is a complex task to ensure you are optimising your investment in human capital. The 19th Annual edition of the Middle East’s leading conference on Compensation & Benefits addresses key challenges faced by practitioners in the region. The event will examine crucial issues around total rewards, benefits planning, benchmarking and optimising your employee value proposition. For 19 years, the Forum has brought together heads of compensation & benefits, rewards, performance, organisational development, talent management and HR strategy to discuss the discipline’s hottest topics and pressing issues in the Middle East and beyond. This is a must-attend event for all professionals involved in the compensation and employee benefits industry, from practitioners, consultants and data providers, to benefits administrators and insurance companies. A SAMPlE oF orGAnISAtIonS thAt AttEndEd PrEvIouS EdItIonS ABB Industries ƒ Abu Dhabi Investment Authority ƒ Abu Dhabi University ƒ Aggreko ƒ Ajman Bank ƒ Alstom Grid ƒ Aluminium Bahrain ƒ AON Hewitt ƒ Bahrain Petroleum ƒ BP Egypt ƒ Crescent Petroleum ƒ Dolphin Energy ƒ Dubai Airports ƒ Dubai Aluminium ƒ EFG-Hermes Holding Company Egypt ƒ Emaar Properties ƒ Emirates NBD ƒ Emirates Steel Industries ƒ Ernst & Young ƒ German University in Cairo ƒ Haya Water ƒ Hewlett-Packard ƒ Kingdom Holding ƒ Kuwait Institute for Scientific Research ƒ Kuwait Petroleum Corporation ƒ Maersk Oil Qatar ƒ National Bank of Abu Dhabi ƒ Oman LNG ƒ Qatar Airways ƒ Qatar Foundation ƒ Riyadh Bank ƒ Sahara Petrochemicals ƒ Saudi Arabian Airlines ƒ Saudi Aramco ƒ Saudi Railway Company ƒ Schlumberger Middle East ƒ Siemens ƒ Tawazun Who Should AttEnd thE ForuM PArt oF A lEAdInG IntErnAtIonAl hr SErIES dubai • uAe dubai • uAe dubai • uAe dubai • uAe Riyadh • Saudi Arabia dubai • uAeAbu dhabi • uAeJohannesburg • South Africa MorE dElEGAtE - to - dElEGAtE IntErActIon Compensation & Benefits professionals tell us year after year that a key reason for their attendance is the opportunity to make new contacts and discuss their rewards strategies with their industry peers. With this in mind, this year’s forum will have more networking sessions, more theme-based roundtable discussions and more interaction than ever before! The format has been designed to guarantee that you meet new industry peers and exchange insights on your most pressing C&B issues. thE dIScuSSIon StArtS todAy engage in a discussion today with speakers and other delegates on twitter. use #totalrewardsME when posting. 2015 rEPort on coMPEnSAtIon And BEnEFItS trEndS In thE Gcc Our annual compensation and benefits trends report in the GGC will be soon available. To get your free copy, please send an email to rob.sahi@informa.com or visit www.totalrewardsme.com Your best chance of the year to expand your C&B network! To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / email: sowmya.yellappa@informa.com
  • 3. Event At a Glance Sunday 7 June 2015 Monday 8 June 2015 Tuesday 9 June 2015 Wednesday 10 June 2015 Thursday 11 June 2015 Pre-Forum Masterclass A Advanced Compensation Benchmarking 19th Compensation and Benefits Forum Total Rewards Strategy for Workforce Engagement and Retention Post-Forum Masterclass B Performance Management and Performance Appraisal Post-Forum Masterclass C Pay-For-Performance Masterclass WHAT OUR DELEGATES HAD TO SAY ABOUT 19 YEARS OF C&B FORUM A great variety of ideas that can help us achieve our compensation strategy. I learned a lot of useful tips and strategies. Tahani Rashid, ADNOC Excellent event, with the latest trends and developments in compensation and benefits. Mustafa Shawesh, QatarGas There is always a lot to learn on all C&B aspects at this forum. Mohammed Abdul Quddus, SIPCO-Pepsi Beverages Professional, informative, thought-provoking. Michal Kusak, IBM Pre-Forum Masterclass A – Sunday 7 June 2015 The Advanced Compensation Benchmarking Masterclass An essential refresher on key C&B skills, a highly practical and interactive session. One-day boot-camp on advanced compensation benchmarking Introduction. With many markets in the region gearing up for business growth, many employers are facing a challenge of aligning compensation and benefits practices with business strategies, and employers will need to be practical in benchmarking their overall remuneration packages to ensure they remain competitive in the market, which puts greater pressure on benchmarking. This masterclass will enable you to re-equip yourself with key C&B skills and get a better understanding of the latest best- practice approaches for conducting a detailed pay benchmarking analysis on your “total remuneration package” in a GCC context, with specific tools and spreadsheets being used in a highly hands-on and practical boot-camp. Who is this masterclass for? This one-day masterclass is suitable for both HR generalists and Rewards specialists. It covers best practice and essential C&B skills which makes it ideal for all levels of professionals from Associate to Director/VP level. Visit www.totalrewardsme.com to see the full masterclass outlines, meet your expert masterclass leaders and decide the best topic to meet your learning needs. PLEASE BRING A LAPTOP – THIS MASTERCLASS IS HIGHLY PARTICIPATIVE Registration starts at 08.00. Masterclass will run from 08.30 until 14 30, followed by lunch. In Association With The pre-forum masterclass is in association with George Washington University. Participants will receive an Informa / George Washington certificate of attendance provided they attend full sessions and pass an assessment. Robert Mosley Global Remuneration Expert and HR Consultant CEO of Lemon Pip Consulting Limited Formerly SVP Human Resources at Emirates Group Meet Your International Expert Facilitator To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
  • 4. Monday 8 June 2015FORUM Day ONE 08.00 Registration and morning coffee 08.40 Opening remarks from the chair Robert Mosley, global remuneration expert and consultant, former SVP Human Resources, Emirates Group 09.00 Ask the audience - live delegate polling Setting the tone for the rest of the agenda, this session will help you put matters in perspective and generate data and statistics to support your compensation and benefits practices. See real-time statistics, generated by the audience. 09.10 Cut the waste and increase the value – rethinking your employee value proposition ƒƒ In today’s uncertain economy how do employers differentiate themselves? ƒƒ Is the cost of recognition programs and the value employees attach to them worth it? ƒƒ What value do high performers put on employee benefits ƒƒ What actually do employees want and how do they communicate this? Anthony McFeely, HR Director, ABB Hatim Al Nuaimi, VP/HR-Planning & Strategy, Etisalat Susan Cunning, Vice President - Reward, Abu Dhabi Commercial Bank FOCUS: EMPLOYEE VALUE PROPOSITION 09.50 Taking a global approach to benefits: from compliance to competitiveness ƒƒ Maximising cost efficiencies by adopting a global broker approach ƒƒ Optimizing the delivery of benefits across countries ƒƒ Strategies for optimising benefits from a financial standpoint Michele Merati, EMEA Compensation & Benefits Leader, Boeing FOCUS: GLOBAL BENEFITS MANAGEMENT 10 20 Meeting accelerator - a structured networking session This unique facilitated session will give you the opportunity to shake hands with your peers from companies representing different sectors in the region. Bring a lot of business cards. 10.40 Morning coffee and networking break 11.10 Developing a total rewards strategy that supports your long-term business and human-capital needs ƒƒ How should organisations revisit their total rewards to ensure they are aligned with critical-skill employees? ƒƒ Total rewards optimisation – how to apply robust techniques to make rigorous decisions about where to invest and where to cut costs ƒƒ The total rewards statement role in employee attraction, engagement and retention ƒƒ How should a balanced portfolio of total rewards offerings be better communicated? Smaël Auam, Head of Reward-Human Capital, DP World FOCUS: TOTAL REWARDS STRATEGY 11.40 Flexible benefits for efficiency and retention – making them work in the Middle East ƒƒ How can you tailor a flexible benefits scheme to meet the needs of your organisation? ƒƒ Are you getting the most from your reward and benefit investment? ƒƒ What’s really important to your employees? ƒƒ What are the inhibitors to the adoption of flexible benefits in the region? Sandrine Bardot, Managing Director, The Bardot Group Paul Johnstone, Compensation & Benefits Leader, MENAT, GE Ramakrishna Krovidi, SVP Organisation Development, Du FOCUS: FLEXIBLE BENEFITS 12 20 Using data and analytics: Creating your C&B dashboard ƒƒ How to select, analyse and present the wide variety of data available ƒƒ Making data backed decisions on compensation and benefits to objectively improve efficiency and performance ƒƒ Designing your compensation and benefits dashboard Luis Aguilar Cantarino, Compensation and Benefits Centre of Excellence Consultant, MENA Region, Coca-Cola FOCUS: REWARDS METRICS 12.50 Medical Inflation – the hidden driver and what’s it costing you? ƒƒ Leading regional expert to highlight a hidden driver behind group medical inflation ƒƒ Uncover the extent of the problem – and the cost to your company ƒƒ Four practical, cost-saving measures you can implement immediately ƒƒ “Target 20% Savings” – a challenge for 2016! Robin Wells, Head of Global Corporate, Medstar FOCUS: MEDICAL INSURANCE COST CONTROL 13 20 Networking lunch 14 20 Topic focussed interactive roundtables discussions This interactive session divides the audience into 3-4 groups, each discussing one of the below hot topics. Each roundtable is tasked to come up with three practical strategies related to their topic and/or industry. Discussion will go on for 25 minutes and then each moderator will present his or her table findings. ƒƒ Employee benefits for retention ƒƒ Optimising healthcare costs ƒƒ Linking pay with performance ƒƒ Engaging Nationals through rewards 15:10 Dual case study: Simplifying compensation - exploring the pros and cons of moving towards a single cash allowance ƒƒ Exploring the conflicting nature between simplifying pay structure and providing flexibility ƒƒ Effective methods for addressing the challenges of moving from one system to the other ƒƒ Understanding what is the best allowance strategy for retaining talent at your organisation Agni Skafidas, Director Compensation & Benefits, Smith & Nephew Panagiotis Sotiropoulos, Compensation & Benefits Senior Manager, Honeywell FOCUS: REWARDS SIMPLIFICATION VS CHOICE 16.00 Afternoon coffee and networking break 16 30 Non-cash recognition system to power engagement and employee potential ƒƒ How do non-monetary recognition initiatives promote sustainable long-term engagement? ƒƒ How do motivational rewards ensure employees remain motivated to boost productivity? ƒƒ Motivating employees throughout the year to embed a recognition culture in the workplace Sanaz Imani Fooladi, Compensation and Benefits Manager, Middle East, Schlumberger FOCUS: RECOGNITION PROGRAMMES 17.00 Utilising wellness programmes to reduce health insurance premiums ƒƒ Implementing health and wellbeing benefits that meet the needs of the business ƒƒ Engaging staff in health and wellbeing to ensure a high take up of benefits ƒƒ Proving the financial impact of health and wellbeing initiatives ƒƒ Continually innovating health and wellbeing programme to ensure sustained engagement Aparna Navin, Compensation & Benefits Manager - GCC, LaFarge Group FOCUS: EMPLOYEE WELLNESS 17 20 Closing remarks from the chair PanelDiscussion DualCaseStudy To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
  • 5. TUESday 9 June 2015FORUM Day TWO 08.00 Registration and morning coffee 08.40 Opening remarks from the chair Robert Mosley, global remuneration expert and consultant, former SVP Human Resources, Emirates Group 08.50 Nationalisation – attracting and retaining National talent ƒƒ Effective tactics for marketing your EVP to attract national talent ƒƒ Designing a total rewards strategy that attracts and retains top Emirati talent ƒƒ Other than pay and financial rewards, what motivates National talent? Jocelyn Teoh, Group Head, Reward Management and Organisational Development, NBAD Dr. Pon Mohaideen Pitchai, Director OD & Talent Management, Dubai Properties Group FOCUS: NATIONAL TALENT 09.30 Creating a pay for performance culture at an international hotels group ƒƒ A case study in hospitality that transformed incentive plans and aligned them to the key business drivers ƒƒ What was the rationale behind this change and the objectives we sought to achieve? ƒƒ Creating a change in mindset, and what lessons have been learnt? Nicos Nicolaides, Director, Compensation & Benefits, Intercontinental Hotels Group (UK) FOCUS: LINKING PAY TO PERFORMANCE 10.00 Developing line managers to be ‘Compensation Ambassadors’ ƒƒ Line managers play a key role in communicating compensation, yet research shows they are not well-prepared for this critical task ƒƒ Examining the crucial role of line managers in communicating and instilling total rewards based engagement ƒƒ Examining the role manager’s play in delivering compensation messages and developing their skills as 'Compensation Ambassadors' Vinod Nair, Head Performance and Reward, Human Resources, Emirates NBD FOCUS: COMMUNICATING REWARDS 10.30 Morning coffee and networking break 11.00 Reviewing and optimising total rewards - where to invest and where to cut ƒƒ Making rigorous decisions about where to invest and where to cut costs ƒƒ Considering short term benefits vs. long term people & business impact ƒƒ The opportunities the current environment provides to revisit and re-emphasise your total rewards strategy Shawn Cramer, Head of Compensation, Benefits & HRIS, Maersk Oil Qatar FOCUS: TOTAL REWARDS STRATEGY 11.30 Debating the latest trends in C&B and the future of compensation and benefit strategies in the MENA region ƒƒ Compensation simplification vs employee choice. Where are we going? What are the benefits and disadvantages of both strategies? ƒƒ How recent economic events have effected compensation and benefits in the region? ƒƒ Looking at solutions for the challenges of housing, school and health insurance cost inflation in the region Shawn Cramer, Head of Compensation, Benefits & HRIS, Maersk Oil Qatar Paul Johnstone, Compensation & Benefits Leader, MENAT, GE Nicos Nicolaides, Director, Compensation & Benefits, Intercontinental Hotels Group (UK) Susan Cunning, Vice President, Reward, Abu Dhabi Commercial Bank FOCUS: FUTURE TRENDS IN REWARDS 12.10 MNCs in the Middle East: Maintaining a global framework with local flexibility ƒƒ A corporate global model but with local flexibility - can it work? ƒƒ What approach might work best for the organisation - offering competitive reward across countries ƒƒ Changing the mind-set - do ‘change programmes’ work? ƒƒ What’s the future model of global reward: centralised vs localised? Sachin Bajaj, Head of Compensation, Benefits & PM, Takeda Pharmaceuticals FOCUS: GLOBAL REWARDS STRATEGY 12.40 Networking lunch 13.40 Building a comprehensive employee wellness programme to fight chronic conditions and increase employee engagement ƒƒ Why we started wellness initiatives in 2007? What planning was required? What were the objectives? ƒƒ Making it happen; converting the vision into an action plan ƒƒ Governance strategies for corporate wellness programmes and defining areas of responsibilities ƒƒ Leading by example: leveraging CEO commitment and support ƒƒ Key successes stories of the programme and how it creates employee value Cedric Betis, Chairman of the Wellness Committee, Dubai Holding FOCUS: EMPLOYEE WELLNESS 14.10 Developing a pay for performance culture through rewards strategy ƒƒ What’s working and not working regarding differentiating and rewarding performance in your organisation? ƒƒ How do we see rewarding performance evolving in the next two to three years in the region? ƒƒ What lessons have been learned in terms of change management and implementation Janet M. Merrill, Total Rewards and Workforce Insight Lead, AsiaPac & MENAI, CH2M FOCUS: PAY FOR PERFORMANCE 14.40 Using data and analytics: How you can talk to your CFO like a CFO ƒƒ Proposing new rewards initiatives such as: medical plans, wellness initiatives etc to your CFO ƒƒ How to utilise data and analytics to get your CFO's attention and, more importantly, how to gain your CFO's support ƒƒ How to demonstrate how your proposed initiative will positively impact the bottom line ƒƒ Communicating to the rest of the board Sandrine Bardot, Managing Director, The Bardot Group FOCUS: COMPENSATION & BENEFITS METRICS 15.10 Afternoon coffee and networking break 15.40 Executive compensation - using LTIs to motivate and retain key talent in the Middle East ƒƒ Communicating the differences between ‘home country’ and regional LTI benefit schemes to top international talent ƒƒ Creating an ownership mentality with LTIs, without issuing real company shares ƒƒ Ensuring your LTI programmes are aligned, competitive and motivational ƒƒ How long-term incentive plans sustain long-term growth in shareholder value ƒƒ Managing risks associated with LTI based reward programmes in regard to future business sustainability Aroop Misra, VP, Performance & Reward, Mubadala FOCUS: EXECUTIVE COMPENSATION 16.10 Examining retirement planning and long-term benefit options in the Middle East ƒƒ Beyond end of service gratuity - Can companies use retirement plans as an employer differentiator? ƒƒ Designing and implementing a retirement plan for retaining key talent in the Middle East ƒƒ What are the retirement offering options in the MENA market what are and the key factors for choosing between them ƒƒ How to manage the risks of defined benefit programmes Paul Johnstone, Compensation & Benefits Leader, MENAT, GE FOCUS: RETIREMENT BENEFITS 16.50 Compensation modelling: alternative scenario planning techniques ƒƒ How you can identify and use rewards metrics and data visualisations to drive business impact ƒƒ What are the methods available for modelling of different compensation scenarios? ƒƒ How to build and use data to cost different salary and incentive scenarios Michal Kusak, MEA Compensation & Benefits Leader, IBM FOCUS: COMPENSATION & BENEFITS METRICS 17.20 Topic focused interactive roundtables discussions This interactive session divides the audience into 3-4 groups, each discussing one of the below hot topics. Each roundtable is tasked to come up with three practical strategies related to their topic and/or industry. Discussion will go on for 25 minutes and then each moderator will present his or her table findings. ƒƒ Non-cash recognition programmes � Executive compensation ƒƒ Communication of total rewards � Retirement planning scenarios 17.50 Closing remarks from the chair PanelDiscussionPanelDiscussion International casestudy To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
  • 6. Registration starts at 08.00. Masterclass will run from 08.30 until 14 30, followed by lunch. Masterclass B – Wednesday 10 June 2015 The Performance Management and Performance Appraisal Masterclass This masterclass will enable you to get a better understanding of the latest techniques for performance management (PM) and performance appraisals (PA), which are essential cornerstones in building a performance culture and implementing pay-for- performance. Masterclass Outline ƒƒ The fundamentals of performance management and performance appraisal ƒƒ The three critical pillars of performance management ƒƒ The four critical design choices for performance appraisals ƒƒ Managing performance ratings and performance distribution curves Who is this masterclass for? This one-day masterclass is suitable for both HR generalists and Rewards specialists. It covers best practice and essential C&B skills which makes it ideal for all levels of professionals from Associate to Director/VP level. Best Practice Performance Management for Alignment to Business Objectives In Association With Robert Mosley Global Remuneration Expert and HR Consultant CEO of Lemon Pip Consulting Limited Formerly SVP Human Resources at Emirates Group Meet Your International Expert Facilitator The post-forum masterclasses are in association with George Washington University. Participants will receive an Informa / George Washington certificate of attendance provided they attend full sessions and pass an assessment. Registration starts at 08.00. Masterclass will run from 08.30 until 14 30, followed by lunch. Masterclass c – Thursday 11 June 2015 Practical Ways to Encourage Performance, Motivate and Retain Key Talent The Pay-For-Performance Masterclass This masterclass will enable you to re-equip yourself with key C&B skills and get a better understanding of the latest best- practice approaches for reward strategy geared towards pay-for- performance. Masterclass Outline ƒƒ What motivates and retains an employee? ƒƒ Managing performance ratings and performance distribution curves ƒƒ Managing the annual merit-pay review process and linking pay reviews with performance ƒƒ Managing the annual short-term bonus process and linking bonuses with performance ƒƒ Managing retention programmes to retain top performers Who is this masterclass for? This one-day masterclass is suitable for both HR generalists and Rewards specialists. It covers best practice and essential C&B skills which makes it ideal for all levels of professionals from Associate to Director/VP level. In Association With With many markets in the region gearing up for business growth, many employers are facing a challenge of aligning compensation and benefits practices with business objectives, as well as linking both company and employee performance with pay and bonuses. Uncontrolled business growth poses a new set of risks and challenges that rewards professionals have to plan and prepare for to avoid the pitfalls of pre-recession practices. The Post-Forum masterclasses will ensure you optimise employee renumeration spending and maintain engagement, while managing the risks of the unknown factors in business growth. Post-Forum Masterclasses Event At a Glance Sunday 7 June 2015 Monday 8 June 2015 Tuesday 9 June 2015 Wednesday 10 June 2015 Thursday 11 June 2015 Pre-Forum Masterclass A Advanced Compensation Benchmarking 19th Compensation and Benefits Forum Total Rewards Strategy for Workforce Engagement and Retention Post-Forum Masterclass B Performance Management and Performance Appraisal Post-Forum Masterclass C Pay-For-Performance Masterclass To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
  • 7. PoSItIon your BrAnd AS A lEAdEr In rEWArdS StrAtEGy Sponsorship opportunities Position yourself as a market leader in the field of employee compensation and benefits and meet top decision makers in the discipline. Our customised sponsorship packages are designed to give your brand targeted exposure and increase your client base with targeted speaking and networking opportunities. As business conference experts we know how to best use events to promote, develop and generate business for you. We offer a range of tailored packages. If you have any questions, whether general or specific, we would be happy to help you to answer them. Opportunities open to your business include: ƒ Exposing your company to key compensation and benefits decision makers in MENA through onsite and online branding ƒ Demonstrating consulting and facilitation skills by leading an interactive group or discussion session ƒ Showcasing your expertise by leading a hands-on interactive workshop ƒ Positioning yourself as a thought leader by moderating or taking part in a panel discussion ƒ Exclusive business breakfast, lunch or dinner sponsorship ƒ Releasing your research or reports to a targeted audience Sponsorship Categories: ƒ Remuneration & HR Consultants ƒ Salary Benchmarking Solutions ƒ Insurance Providers ƒ Employee Benefits Providers ƒ Rewards Technology / Software ƒ Recruitment Companies ƒ HR Legal ƒ Payroll Services ƒ Pension Providers ƒ Publishers To discuss these opportunities or to tailor a package specific to your needs contact Faariss Khalil on +971 (0)4 407 2516 or sponsorship@informa.com our SPonSorS & PArtnErS Medstar Insurance (‘Medstar’) are the MENA region's leading specialist in employee benefits insurances - meaning they design and manage medical, life and pension schemes for top level companies. Medstar have significant experience in this field, and a blue-chip client base across the Middle East region. Knowledge Partner Support Sponsor Mercer is a global consulting leader in talent, health, retirement and investments. Mercer works with clients to solve their most complex benefit and human capital issues by designing, implementing and administering health, retirement and other benefit programs. Mercer’s investment services include investment consulting, implemented consulting and multi-manager investment management. Mercer’s 20,000 employees are based in more than 40 countries. The company is a wholly owned subsidiary of Marsh & McLennan Companies, Inc., which lists its stock (ticker symbol: MMC) on the New York and Chicago stock exchanges. In the Middle East, Mercer has offices in Dubai and Riyadh. For more information, visit www.me.mercer.com. customised training solutions is Informa’s in-house training division. With over 20 years’ regional experience and countless satisfied professionals, it’s no surprise that Informa is the corporate training solutions provider of choice. If you are looking for in-company training, let our team work with you to analyse training gaps and develop learning experiences that will make a positive impact. For more info or to set up a meeting with our training consultants, please call: +971 4 407 2624 or email: cts@informa.com Associate Sponsor Exhibitor Globaleye provides unbiased financial solutions to both Corporate and Private Clients. Our expertise in international financial planning has made us the first choice for over 10,000 clients worldwide from our head office in Dubai, with additional offices in Abu Dhabi, Singapore, Hong Kong, Shanghai, Kuala Lumpur, Bangkok, Geneva, Brussels and Moscow. Our Wealth Managers are qualified and trained to international standards to ensure our Clients are provided with the best advice and service at all levels and since the Company is independent, no Bank, Life or Investment Company influences the solutions we offer. This provides added value for our Clients and a truly unbiased approach in creating tailored financial solutions. Exhibitor The region's premier payroll management specialists, outsourced Payroll Solutions, use Gulf hr, the leading HRMS system in the Middle East. Based on international standards and fully compliant with local laws and practices, oPS and Gulf hr provide flexible online solution options for your payroll, HR admin and leave management requirements. To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / email: sowmya.yellappa@informa.com
  • 8. MENA’S Must Attend Total REWARDS EVENT OF THE YEAR © Copyright Informa Middle East Ltd. DELEGATE PRICE Book Before 29 March 2015 Book Before 3 May 2015 Book After 3 May 2015 Entire Event Forum + 3 Masterclasses $4595 BEST BUY $4795 $4995 4 Days Forum + 2 Masterclasses $3995 $4195 $4395 3 Days Forum + 1 Masterclass $3295 $3495 $3695 2 Days Forum OR 2 Masterclasses $2595 $2795 $2995 Any Masterclass $1195 $1395 $1595 For hospitality packages hospitality@informa.com AZ3071 For terms and conditions please visit www.informa-mea.com/terms-and-conditions-for-delegates CALL: +971 4 335 2483 E-MAIL: a.watts@informa.com GROUP DISCOUNTS AVAILABLE Event at a glance Please tick the session/s you wish to attend: Sunday 7 June 2015 Monday 8 June 2015 Tuesday 9 June 2015 Wednesday 10 June 2015 Thursday 11 June 2015 The Address Hotel Dubai Mall • Dubai • UAE  Pre-Forum Masterclass A  Compensation and Benefits Forum  Post-Forum Masterclass B  Post-Forum Masterclass C #TotalRewardsME The event provided a good opportunity to share experiences and best practices in the region. Ridha Al-Badai, Petroleum Development Oman For Registration & Group Discounts, Contact: Conference Sales Manager: Sowmya Yellappa Call : +971 4 4072730 Fax : +971 4 3352718 Email: sowmya.yellappa@informa.com To Register contact Sowmya Tel: +971 4 4072730 / Fax: +971 4 3352718 / Email: sowmya.yellappa@informa.com
  • 9. (Formerly known as IIR Middle East operating in the region for over 20 years) Informa Middle East, Level 20, Sheikh Rashid Tower, Dubai World Trade Centre, PO Box 9428, Dubai, UAE Compensation & Benefits 2015 Sunday 7 th June 2015 Monday & Tuesday 8 th – 9 th June 2015 Wednesday 10 th June 2015 Thursday 11 th June 2015 Please tick your sessions pPre-­‐Forum Master-­‐class A pCompensation & Benefits Forum pPost-­‐Forum Master-­‐class B p Post-­‐Forum Master-­‐class C DELEGATE PRICE Register by 19 th Feb Register by 26 th March Register after 26 th March p5 Days Entire Event*Forum+3 Master-­‐class US$ 4,595 US$ 4,795 US$ 4,995 p 4 Days US$ 3,995 US$ 4,195 US$ 4,395 p 3 Days US$ 3,295 US$ 3,495 US$ 3,695 p 2 Days US$ 2,595 US$ 2,795 US$ 2,995 p 1 Master-­‐class US$ 1,195 US$ 1,395 US$ 1,595 Delegate Details Delegate 1, Name: Job Title: Tel / Mobile: Email: Delegate 2, Name: Job Title: Tel / Mobile: Email: Delegate 3, Name: Job Title: Tel / Mobile: Email: Delegate 4, Name: Job Title: Tel / Mobile: Email: Delegate 5, Name: Job Title: Tel / Mobile: Email: Delegate 6, Name: Job Title: Tel / Mobile: Email: Delegate 7, Name: Job Title: Tel / Mobile: Email: Delegate 8, Name: Job Title: Tel / Mobile: Email: Delegate 9, Name: Job Title: Tel / Mobile: Email: Delegate 10, Name: Job Title: Tel / Mobile: Email: Company Name & Mailing Address: Invoicing Contact Name, Phone & Email Address: Call: +971 4 4072730 PRIORITY REGISTRATION FORM Please complete the registration form and E-­‐mail to: sowmya.yellappa@informa.com or fax to the attention of (Sowmya Yellappa) on Fax number: +971 4 335 2718 For any queries; call Tel Direct: +971 4 4072730 Register by 29 Mar Register by 3rd May Register after 3rd May
  • 10. PAYMENT DETAILS A confirmation letter and invoice will be sent to you on receipt of your registration form. Please note that payment must be received before the event date. Upon receiving invoice my preferred mode of payment will be: Cheque p Bank Transfer p Credit Card p These terms and conditions apply to delegate registrations for all conferences and public training courses (each an "Event") organised by Informa Middle East. Please read them carefully as they contain important information. By submitting your registration you agree to be bound by these terms. If you do not agree to be bound by these terms Informa will be unable to accept your registration. 1 Your registration constitutes an offer to Informa to attend an Event. All registrations are subject to acceptance by Informa which will be confirmed in writing (including but not limited to email). A contract between Informa and you will only be formed when this confirmation is sent to you (whether or not it is received) provided that if confirmation is not sent within 14 days of us receiving your registration, it will be deemed to be confirmed unless we notify you otherwise. Informa reserves the right to refuse to accept any registration. 2 Payment for the Event must be received in full by Informa in accordance with Informa's payment terms from time to time in force but in any event not later than 48 hours before the Event. If payment in full is not received before the Event, Informa reserves the right at its sole discretion and without liability either to require payment as a condition of entry to the Event or to refuse entry to the Event. No refunds of any proportion of fees already paid (if any) will be made and any balance of the fees will remain due and payable where entry to an Event is refused under this condition 2. 3 Discounts for group registrations are only valid for the number of delegates specified. If the number of delegates attending the Event is less than the number specified in the group booking (either as a result of cancellations prior to the Event or as a result of delegates failing to attend the Event), Informa reserves the right to revise the fees in line with the number of delegates actually attending the Event in accordance with Informa's published prices then in force and require payment of such fees in accordance with the terms of condition 2. 4 Prices for each Event are correct at the time of publication. Informa reserves the right to change the prices at any time but changes will not affect registrations which have already been confirmed by Informa. 5 Registrations cancelled after confirmation by Informa but more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. If you fail to attend an Event, the full fees remain payable and no refunds will be given. Informa reserves the right to cancel any registration after confirmation in which case all fees paid will be refunded. You acknowledge that the refund of registration fees is your sole remedy in the event of cancellation of your registration by Informa and all other liability is expressly excluded. 6 Substitutions are welcome at any time but in all other respects delegate registrations are issued for your personal use only. You may not purchase registrations as agent for any third party or sell or otherwise transfer your registration to others, or exploit the registration commercially or non-commercially in any way. 7 You may transfer your registration for a training course to an alternative course provided that the alternative course takes place within 3 months of the date of the original course. Transfers are subject to availability and to the payment of any additional fees due in respect of the alternative course. You will not be entitled to any refund when you transfer to an alternative course. You may only transfer between courses once. We regret that we cannot accept cancellations once you have transferred to an alternative course and any fees will be remain payable in full. We regret that we cannot accept the transfer of registrations between conferences. 8 Informa reserves the right at any time to change the format, participants, content, location and timing or any other aspect of the Event, in each case without liability. 9 Informa reserves the right to postpone or cancel an Event at any time for any reason whether or not due to causes beyond its reasonable control. Where an Event is postponed, your registration will be valid for the postponed Event if you wish to attend. Where Informa postpones or cancels an Event (and you no longer wish to attend the Event where it has been postponed), you will entitled to receive either a credit note or a refund in respect of the full registration fees at your discretion. You acknowledge that the credit note or refund of registration fees (or the continued validity of your registration if you choose to attend a postponed Event) is your sole remedy in the event of postponement or cancellation by Informa and all other liability is expressly excluded. 10 Informa reserves the right without liability to refuse admission to, or to eject from the Event, any person in its absolute discretion, including (without limitation) any person who fails to comply with these terms and conditions or who in the opinion of Informa represents a security risk, nuisance or annoyance to the running of the Event. You agree to comply with all reasonable instructions issued by Informa or the venue owners at the Event. 11 Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process. 12 All unauthorised photography and the recording or transmitting of audio or visual material, data or information is expressly prohibited. You consent to filming and sound recording and photography of the Event as a delegate and you consent to the use by Informa of any such recording or photography any where in the world for promotional, marketing and other purposes. 13 The personal information which you provide to us will be held by us on a database and may be shared with other companies in the Informa Group and selected third parties in the UAE and internationally for direct marketing purposes. For more information about how we use the information you provide please see our privacy policy at www.informa-mea.com/privacy-policy. 14 Informa excludes all liability for loss, injury or damage to persons or property at the Event. All indemnities, warranties, terms and conditions (whether express or implied) are excluded. Informa accepts no liability for any loss or damage whatsoever that you may suffer in connection with or arising from the Event whether direct, indirect or consequential (including but not limited to loss of profit, loss of business or any other type of economic loss) or otherwise. If Informa is liable to you for any reason, Informa's total liability to you in relation to the Event (whether under these terms or conditions or otherwise) is limited to the amount of the registration fees paid by you to Informa. The limitations and exclusions in this condition 13 only apply to the extent permitted by applicable law. 15 Informa reserves the right to amend these terms and conditions from time to time and you will be subject to the terms and conditions in force at the time you submit your registration. 16 These terms and conditions will be governed by the laws of the Emirate of Dubai and such federal laws of the UAE applicable in the Emirate of Dubai and disputes under or in connection with them shall be subject to the non-exclusive jurisdiction of the Courts of Dubai. I agree to Terms and Conditions (as below) and confirm this registration: Signature: