1. Company Overview Dec‘09

2. SoftLayer Value Statement SoftLayer Delivers World Class, On-demand Virtual Data Center Services. We lead the industry, bringing solutions to market before others realize the need for them. Innovation We push complete control to the end user to create the virtual data center experience. Empowerment We automate every single facet of the data center environment to bring efficiency and standardization. Automation We bring together hardware, software, security, networking, and storage in a single easy to use on-demand service. Integration

4. Consolidator of technology

5. No legacy customers or technology

6. On-demand IT infrastructure – delivered NOW

7. Dedicated, virtualized, cloud, storage, and HPC solutions

8. Industry-leading controls via Customer Portal and open API

9. Geographically diverse data centers – end user experience

11. Automation of Traditional Managed Services The Physical Server is the Fundamental Building Block to All Technologies.

12. Fully Integrated Computing Environment SoftLayer Provides the Only Completely Integrated Solution in the Industry. Dedicated servers, virtualized environments, and cloud solutions all operate together seamlessly to create an on-demand solution that can be scaled in real time.

13. SoftLayer History

15. $83 million for 2009 (est)

16. $100 million annualized run rate (Dec 09)

18. Seattle: 10,000 square feet raised floor

19. Washington DC: 11,500 square feet raised floor

21. More than 23,000 deployed servers

22. Average of 4 servers per customer

26. Cloud storage

28. Image management

29. Storage network

30. WAN acceleration

32. API enhancements

33. WebTop / PDA control panels

35. Technical user

37. Outsource entire IT infrastructure

39. Fortune 2000

40. Out of space, no capex, but still have big projects underway

42. Managed Services

44. Data Centers Innovative Data Center Pod Concept Each data center features one or more “pods” Each pod built to the same specs using best-in-class methods Each pod supports up to 5,000 servers Optimizes key data center performance variables Current Pod Distribution Dallas: 5 Pods Seattle: 2 Pods Washington, D.C.: 2 Pods Total Current Capacity 9 Pods 1,200 racks 45,000 servers

45. SoftLayer Facilities Geographic Diversity Free, fast, and secure connectionsbetween servers in any SoftLayer facility.

47. Private Network

52. Virtualized Servers – 1 to 2 hours

53. Dedicated Servers – 1 to 4 hours

54. Content Delivery – real time

55. StorageLayer – real time

59. Usage based or packages starting as low as $.12/GB

61. Native apps for iPhone, Blackberry, Windows

62. Usage based or packages starting as low as $0.15/GB

64. Open source and enterprise OS selections w/ control panels

65. Monthly billing to start, but evolving to hourly models

66. Automated recovery in the event of hardware failure

67. Usage based or packages starting at $.15/hr or $99/mo