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ASnapshotof Digital India
May 2013
Compiled by Ethinos Digital Marketing
31
934.09
123
14.82
70
30
890
137
15.08
78.7
29
892.02
150
15
87.1
30
861.66
168
15
87
Landline Connections Mobile Connections Internet Connections Broadband Connections Internet Through Mobile
Aug-12 Nov-12 Feb-13 April -13
AllfiguresinMillionsofUsers
* Internet Only through Mobiles- 20 Million
Internet Users Statistics
Smartphone Market Share Statistics
Global Smartphone Market Share by Operating System
Operating System Market Share
Android 70.1%
iOS 21%
Blackberry 3.2%
Windows 2.6%
Linux 1.7%
Others 1.3%
Operating System Market Share
Android 62%
Symbian 21%
Windows 8%
iOS 1%
Blackberry 11%
Indian Smartphone Market Share by Operating System
Indian Market Share held by leading Smartphone operating systems 2012 (Estimated)
Smartphone Brand Market Share
Samsung 32.7%
Apple 17.3%
LG 4.8%
Huawei 4.6%
ZTE 4.2%
Others 36.4%
Smartphone Market Share Statistics
Global Smartphone Market Share by Brand
Smartphone Brand Market Share (February 2013)
Samsung 41.6%
Nokia 19.2%
Blackberry 12.1%
Apple 9%
Sony NA
Smartphone Brand Market Share (February 2013)
Indian Smartphone Market Share by Brand
Tablets Market Share Statistics
Operating System Market Share
Android 88%
iOS 10%
Windows 1%
Blackberry 1%
Indian Tablet Market Share by Operating System
Operating System Market Share
Windows 3.3%
Windows RT 0.4%
iOS 39.6%
Android 56.5%
Others 0.2%
Global Tablet Market Share by Operating System
Tablet Brand Market Share
Apple 39.6%
Samsung 17.9%
Amazon 3.7%
Asus 5.5%
Microsoft 1.8%
Others 31.5%
Tablets Market Share Statistics
Global Tablet Market Share by Brand
Tablet Brand Market Share
Samsung 19%
Micromax 12%
Karbonn 10%
Apple 9%
Indian Tablet Market Share by Brand
The Size of Social Media Platforms in India
• Pinterest Users (August 12) – 134,000 6.7% of 20 million
• Pinterest is the 29th most popular site in India 7.2 per cent of the Pinterest users come from India and they generate 6.6
per cent of the pageviews
• Pinterest Users (November 12) – 1, 680, 000 (7.2% of 23.4 million)
• The US is the biggest country on Pinterest (accounting for almost 50% of users), followed by India (4.4%) and Canada
(3.6%)
• Number of users (February 13) – 1.232 million (4.4% of 28 million)
• Number of users (April 13) – 5.55 million (11.8% of 48.7 million)
15+ million Aug ’12
17 million Nov ’12
18 million Feb ‘13
20 million April ‘13
51 million Aug ’12
65 million Nov ’12
71 million Feb ‘13
78 million April ‘13
16 million Aug ’12
33 million Nov ’12
33 million Feb ‘13
33 million April ‘13
1,34,000 Aug ’12
1,680,000 Nov ’12
1.232 million Feb ‘13
5.55 million April ‘13
INDIA CHINA USA UK
FACEBOOK USERS 63 million 580k 158 million 31 million
TWITTER USERS
(not updated)
-
400+ million*
(Sina Weibo)
288 million 11 million
LINKEDIN USERS 20 million 3million** 78 million 11 million
*Twitter numbers not available ** LinkedIn has no official license to operate in China yet
Country-Wise Comparison of Social Media Usage
Facebook penetration percentages of the top ten countries:
United States -- 50.22 %
Brazil -- 34.88 %
India -- 5.44 %
Indonesia -- 19.81 %
Mexico -- 36.89 %
Turkey -- 42.22 %
United Kingdom -- 49.46 %
The Philippines -- 30.48 %
France -- 38.99 %
Germany -- 30.48 %
*Qatar ranked 97th but has 81% penetration
*(put the appropriate images)
Country–Wise Penetration of Facebook
Twitter penetration percentages of the top ten countries:
Argentina-15 %
China -- 2.64 %
India -- 2.65 %
United States -- 7.29 %
Brazil -- 9.94 %
Mexico -- 10.17 %
United Kingdom -- 10.47 %
Argentina -- 15.37 %
Spain -- 10.64 %
Italy -- 5.08 %
Germany -- 2.92 %
*(put the appropriate images)
Country–Wise Penetration of Twitter
LinkedIn penetration percentages of the top ten countries:
United States -- 25.17 %
India -- 1.72 %
United Kingdom -- 18.58%
Canada -- 19.47 %
China -- 0.23 %
Netherlands -- 18.12 %
South Africa -- 4.86 %
Brazil -- 0.98 %
Pakistan -- 0.90 %
*(put the appropriate images)
Country–Wise Penetration of LinkedIn
• Most of the IPL teams have continuously been leveraging the power of social media
through various contests, quizzes, super fans, fantasy league, etc.
IPL Teams on Facebook
• The combined strength of all the IPL teams stands at close to 10 million fans out of which
Mumbai Indians has a lion’s share of more than 30% (3 Million+ Fans on Facebook)
followed by Chennai Superkings and Kolkata Knightriders around 19% each.
• When it comes to the Fan Growth Rate, Hyderabad Sunrisers are way ahead of all the
other teams with a fan growth rate (FGR) of 16.3% in week 3 and an average fan growth
rate of 23% in this IPL edition on Facebook. active users.
Indian Premier League Social Media Coverage
• Mumbai Indians are growing at the least rate which might be attributed to them already
possessing the largest fan based amongst IPL teams
• In terms of Facebook applications, the Kolkata Knight Riders Team has seen the highest
traction in terms of highest active users followed by Royal Challengers Bangalore.
Jointly, both the applications draw more than 1.2K monthly
Indian Premier League Social Media Coverage
Twitter is extensively featured on the tournament’s official website (www.iplt20.com) in various
forms, such as:
• The Team Hashtag Battle: On the Live ‘Match Centre,’ there will be hashtags for both teams
(eg. #KKR and #DD). As the teams fight it out in the middle, their fans will indulge in a battle
of hashtags to ensure that their favourite team triumphs on the popularity front.
• Live Tweet Counter: The ‘Match Centre’ has a counter that keeps rolling as people tweet
anything related to the match, or the Pepsi IPL 2013.
• Top 10 Trends: There is a section on the homepage that ranks the Pepsi IPL 2013 teams on
the basis of how talked about they are on Twitter. It will help fans track the overall Twitter
popularity of their favourite team.
• The Loyalty corner: There will be a box on the homepage where the fans can announce their
allegiance to a team on Twitter. All they need to do is select which team they support and hit
‘TWEET’.
Indian Premier League on Twitter
• Pepsi IPL 2013 Conversation: There will be a box on the official website’s homepage, through
which the fans can let the world know why they are excited about the Pepsi IPL 2013.
• Pepsi IPL 2013 Tweets: There will be a section on the official website that will feature tweets
from the Pepsi IPL 2013 franchises, cricketers, commentators and administrators. The section
will act as a fan’s one-stop destination to know what the ‘who’s who’ of the Pepsi IPL 2013 is
talking about.
• Chennai Superkings and Kolkata Knightriders are leading teams not only in terms of followers
but also the engagement. Closely trailing them is the Mumbai Indians team with an
engagement score of 35 and more than 171K followers.
• On the activity front, more than 66% of the tweets by the IPL franchises were pro-active
tweets, while only 9% being replies to followers. Most of the tweets were in the period
of 6 PM – 12 AM midnight which is understandable with the time slot of night matches
in IPL.
Indian Premier League on Twitter
• Kings XI Punjab has been the most active team on Twitter
responding to most of the tweets (97 replies) by their fans
within a span on 15 minutes or less.
• On YouTube, IPL teams are mostly focusing on getting
one on one with the players/support staff and all the
never seen behind the scenes footage to resonate with
the audience.
• In week 3, Royal Challengers Bangalore, Hyderabad
Sunrisers and Chennai Superkings have a healthy
average view rate per video of above 1,000 views.
• Pune Warriors is non-existent on YouTube with no
activity recorded by the IPL brand for the past 2 years.
• Royal Challengers Bangalore was the most active
channel this week with more than 50 videos uploaded
by the IPL team in weeks 3 alone.
• The IPLT20 website being among the top 1,000 websites
visited in India in the past month (Source:
Similarweb.com), social media has contributed to
around 6% of the overall traffic.
Indian Premier League on YouTube
Social Scorecard
• ESPNcricinfo Match Companion is the first-ever ‘Social’ scorecard for cricket in time for
the IPL 2013 season.
• Providing a second-screen match experience, it combines standard scorecard
information and stats with the functionality of social media – allowing fans to connect
and engage with other fans and friends to chat, debate, play games, follow the chatter
on Twitter and have tools to access in-depth stats, information and analysis.
Indian Premier League Related Apps
Apps by Pepsi (Official Sponsor)
• Pepsi has tied up with Twitter to allow viewers to play cricket on the social
media platform; Google+ is doing special Hangout sessions that will generate
post match conversations. YouTube has made the experience of watching IPL
more social with the ability to chat live and has integrated Google+.
• Pepsi has launched a Tweet20 tournament on Twitter - a Twitter API-based
application, which allows people to play cricket on Twitter.
• Gartner Research has gone as far to say that 50% of web sales will come via social media by
2015
• Forty percent of India’s 90 million urban Internet users say that online activities such as
product research and price comparison influence what they buy.
• Indian men are far more likely than women to be on the Internet (32 percent versus 12
percent) and more than three times likely to be digitally influenced (14 percent versus 4
percent).
Social Commerce in India
• Only 30 percent of online buyers were drawn to Internet
shopping for discounts. A higher proportion (37 percent)
valued the convenience of shopping from home, and 29
percent said that they appreciated the expanded variety
of products available online compared with what is
available at brick-and-mortar stores.
• B2C ecommerce sales grew 21.1% to top $1 trillion for
the first time in 2012, according to eMarketer. In
2013, sales will grow 18.3% to $1.298 trillion worldwide
The Social Commerce Numbers Worldwide
• B2C eCommerce sales share worldwide, by region, 2013:
– Asia-Pacific: 33.4%, to grow to 39.7% by 2016
– North America: 31.5%, to go down to 28.2% by 2016
– Western Europe: 25.7%, to go down to 22.6% by 2016
– Eastern Europe: 3.9%, to go down to 2.7 by 2016
– Latin America: 3.5%, to remain unchanged by 2016
– Middle East & Africa: 2.1%, to grow to 2.3% by 201
• Top 5 countries, ranked by B2C eCommerce sales, 2013:
– US: $384.80 billion
– China: $181.62 billion
– UK: $141.53 billion
– Japan: $140.35 billion
– Germany: $53.00 billion
• The Indian e‐commerce market primarily comprises of five major segments i.e. online
travel, retail, financial services, digital downloads and ‘other services’, wherein the online travel
and retail segments dominate the overall pie with a cumulative share of more than 85%.
• 95% of smartphones users have searched for local information
• 46% of smartphone users researched for products on their
smartphone, and went to the store to purchase
• 61% of smartphones users called a business after
searching, and 59% visited a local business after searching for it
on their smartphone
• 41% researched for products on a smartphone, and made a
purchase on their smartphone
Mobile Commerce Statistics
• U.S. mobile commerce sales will rise 55.7% to $38.40 billion in 2013, 35.8% to $52.17 billion in
2014, 30.9% to $68.29 billion in 2015, and 27.2% to $86.86 billion in 2016, eMarketer forecasts.
• Of the $24.66 billion in mobile sales in 2012, $13.86 billion, or 56.2%, came from tablets; $9.86
billion, or 40.0%, came from smartphones; and $0.94 billion, or 3.8%, came from other mobile
devices
• Mobile commerce is projected to ten-fold from 2010 ($3 billion) to 2016 ($31 billion)
• Near Field Communications, or NFC, is the global communication standard that enables
mobile devices to securely communicate with a payment terminal. ABI Research forecasts
that a total of 1.95 billion NFC-enabled devices will ship in 2017.
• In 2011, only 5% of the total mobile phones were NFC-enabled; it is estimated that in the
coming five years, this number will rise to approximately 46% by 2016
Near Field Communications
• As more number of NFC products is made
available, the market will see the growth in
verticals such as retail, ticketing, and smart
advertisement application.
• The NFC market is almost evenly distributed
amongst North America, Europe, and APAC. North
America and Europe are the major contributors in
the NFC chips market with combined share of
more than 60%.
• APAC is the fastest growing region. This high growth of NFC market in APAC is attributed to
the countries such as Japan, China, and South Korea.
• The growth of the NFC applications market is expected to be exponential with the revenue
growth from $7,686 million in 2011 to $34,515 million by 2016, at an estimated CAGR of
35% from 2011 to 2016.
Near Field Communications
• The most attractive of all the segments is the mobile
payments segment; followed by the ticketing and access
control.
• The major players that provide chips and controllers for
the NFC products are NXP Semiconductors
(U.S.), Broadcom (U.S.), and Renesas (Japan).
Online Advertising Market
Other Interesting Statistics
Total Online Ad Spend (FY 2012-13) INR 2,260 crores
Trends in spends on various online ad types
Indian Digital Advertising Market Growth
The online advertising market in India is projected to
reach INR 2,938 Crores by March 2014, which was
valued at INR 1,750 Crores in March, 2012 has grown
by 29% over the previous year to reach INR 2,260
Crores by March, 2013
Mobile App Statistics
• 42% of mobile users share multimedia via Facebook
• Smartphone owners now spend as much time using social
networking apps such as Twitter and Facebook as they do playing
games
• Users log an average of 77 minutes per day using apps on their
smartphone
Other Interesting Statistics
Customer Service using Social Media
• Social media users are willing to pay a 21% premium for brands that
deliver great service through social media
• 17% have used social media in past year to obtain a service response
• Social media users who receive great service tell an average of 42
people (compared to just 9 for social absentees)
• 83% of social media users have not completed an intended purchase
because of poor customer service and will inform 53 people
Other Interesting Statistics
• 72 percent of Indian businesses have been exposed to malware, spam and
phishing in the past one year and of these, nearly 37 percent have also lost
critical information and revenue due to these incidents.
• 40% of social networking users quizzed have been sent malware such as
worms via social networking sites, a 90% increase since April 2009
• Two thirds (67%) say they have been spammed via social networking
sites, more than double the proportion less than two years ago
• 43% have been on the receiving end of phishing attacks, more than double
the figure since April 2009
• Every day over 8 billion inbound and 12 billion outbound messages are
sent via WhatsApp messaging application. These numbers surpass the 200
million users who access Twitter every month and total 20 billion messages
are sent and received a month via this application; which is double in
number than those sent on Facebook.
• The number of Internet users in India is expected to nearly triple from 125
million in 2011 to 330 million by 2016
Social Media and Security
WhatsApp
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Sources
Ethinos
Presentations
on Slideshare
Snapshot of Digital
India (August 2012)
How NGOs can use
Social Media to
raise funds
11 Twitter Case
Studies
10 Commandments
of Social Media for
Business
Gamification
– Level 1
siddharth.hegde@ethinos.com
+91 – 9820217252
http://www.linkedin.com/in/hegdesiddharth
http://www.facebook.com /EthinosDigital
http://www.slideshare.net/Ethinos
@siddhegde

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