2. Resources
• The following resources are used in our
demonstration
- SnapLogic Platform
- Salesforce Snap
- Zuora Snap
- Birst Snap
*Snap – A Snap is an extension Component that simplifies reading and updating
sophisticated data sources e.g. Salesforce Snap.
3. Scenario
• The scenario we will be looking at today will be
a round trip CRM account sync to Zuora and
back as well as gathering the new accounts in
Zuora and bringing that to a BI tool to gain
some insight into which regions and states we
have grown the most in
- Salesforce Account round trip sync to Zuora
- Zuora to Birst data upload for BI analytics
4. Zuora Integration Scenario
• CRM Integration
- Customer 360
• Order orchestration
- Upon complete payment, SnapLogic can tie into
provisioning system
• Product catalog synchronization
- Business real time integration to legacy systems
• GL integration
- Business real time integration to financial systems for
pricing tweaks and changes
• Payment Gateway integration
- Integration of payment approval, cancellation, chargebacks, refunds
and other exceptions allows for 360 view in Zuora