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L iving

            n the Edge
          o




5 Ways to Boost Your EdgeRank Scores
Living on the Edge...
5 WAYS TO BOOST YOUR EDGERANK SCORES &
ENGAGE FANS ON FACEBOOK
 With 1 billion members projected by August, 20 Million Page
 Likes each day and 5 billion bits of content shared each
 week it’s no wonder marketers have embraced the giant. But
 building a Facebook Marketing strategy focused solely on                          88% of Fans will never
 Likes is sooo 2011 – especially because ~88% of fans will
                                                                    88%        return to your brand page

 never return to your page. 2012 is the year of engagement
 and engagement on Facebook – at least 95% of it – happens
 in the News Feed.

 So how do you get your content in the News Feeds of the highest possible
 number of fans? It all comes down to understanding the EdgeRank
 Algorithm. Bet you thought marketing wasn’t going to require math!




                                                                   95% of Fan Engagement
                                                                   happens in the newsfeed




                                                                                         855-Snap-App
r
    E            EDGE RANK ALGORITHM ON FACEBOOK

                      ∑
                    edges e
                              u w d
                                 e       e      e




                    ue - Affinity score between viewing user
                    and edge creator

                    we - Weight for this edge type (photo,
                    video, like, tags, event, etc.)

                    de - Time decay factor based on how long
                    ago the edge was created




The EdgeRank Algorithm is made up of 3 parts – Affinity, Weight & Time. Every piece
of content shared on Facebook (status update, a Like, a Share, a picture, an app, etc) is
an Edge and each Edge has a rank or score based on the additive values of these 3
elements:
  • Affinity = How Popular you (the person or the brand) are with a user.
  • Weight = A score based on how likely the content being shared is to drive
    action/engagement. Much like Google’s Search Engine rewards relevant content
    with a higher rank, so does Facebook. Photos, Apps, Videos, etc are among the
    highest weights.
  • Time Decay = The simplest of the 3, time decay is simple a degradation based on
    how old the edge is. Hint, your edge does not age like a fine wine…

So what does this have to do with the News Feed? Simple. The higher your EdgeRank,
the higher your post goes on the list of News Feed items. At a certain point, your score
will be too low to matter, and it won’t show up. This is why it’s crucial to make sure your
edges are heavy, relevant and timely.




                                                                                         855-Snap-App
1. Timeliness & Frequency




                                  Source: http://blog.kissmetrics.com/science-of-social-timing-1




      Post Daily (at a minimum)
          There are lots of studies and opinions on the frequency of posting to Facebook but
          the majority lean towards a minimum of a daily interaction. Even with all this good
          advice, a Sysmos study1 posted on TechCrunch found that on average, Facebook
          Fan pages were updated only once every 16 days! With time decay weighing
          against you, you’re essentially counting yourself out of the game if you aren’t
          posting at least once a day. Some brands with highly engaged fans and great
          content will post from 3-5 times per day. You’ll need to test what frequency is
          acceptable for your audience.

          For more advanced page managers, consider advice from @danzarrella shared by
          KissMetrics which shows that Saturday’s at Noon may be the best time to post for
          getting new Likes. Use tools like Facebook Insights & EdgeRankChecker.com to
          deduce what frequency and content is best for your fans.




 1 http://techcrunch.com/2009/11/28/facebook-fan-pages-77-percent/
                                                                                                   855-Snap-App
2. Gain Some Weight




  Gain Some Weight
    Although there is no pre-set hierarchy of weight value, the edges which tend to
    get high weight scores are posts w/links, videos, pictures and apps. The reason
    behind their weight is simple. More people will want to click them & Facebook
    wants users to click. So, make sure your status updates include media whenever
    possible but keep a nice mix. Just because photos may do well for clicks doesn’t
    mean you should only share pictures – the goal is to keep your audience intrigued
    with new types of content they’ll enjoy.




       DO Include a status update with your media posts.
       A study done by EdgeRankChecker.com found that – completely
       contrary to Twitter, Facebook users actually prefer status updates
       LONGER than 140 characters.



       DON’T use shortened links in your posts.
       This advice given by Socially Engaged Marketing, says that
       shortened URLs decrease trust and are less likely to be clicked.
       They also take away a chance to drive brand recognition – think
       www.snapapp.com VS. http://bit.ly/eo66BO




                                                                                    855-Snap-App
3. Expose Yourself & Get People Talking

     Facebook introduced the “People Talking
     About This” Rating last September as an
     on-page measure of fan engagement. A
     good goal is to aim for 10% of your fans to
     be talking about you on any given
     day/week/month. (So, if you have 2,000 fans you would want to see 200
     People Talking About This). A great way to encourage response to posts
     are to ask questions. Figment, a community for teen writers, does a great
     job of incorporating Apps & Questions into their Facebook posting mix
     using SnapApp’s In News Feed Question and Answer Feature – a double
     win for weight factor (app) and engagement (responses).

     When a fan engages with a fun interactive personality quiz (for example)
     and then shares their results with friends, their post includes a question
     from the Facebook quiz which their friends will then be enticed to click &
     respond to. This method will help increase their on-page People Talking
     About This Rating as well as increase the weight of their edges, expand
     their reach with sharing, and bring new visitor back to their page where
     the interactive personality quiz app lives.




                                                          This is how in News-Feed Question
                                                               and Answer Looks. Questions
                                                         encourage participation and sharing.




                                                                                                855-Snap-App
4. “Ad” Repeat Page Viewings
   Facebook ads, like any marketing channel, have some pros & cons. On
   the down-side, they’re not particularly effective at customer acquisition
   with 70% of marketers saying they failed to convert new customers. This
   may be in part due to Facebook members apparent disdain with traveling
   off of the Facebook site for info. A test done by SEOmoz found that
   when they referred traffic from Facebook to their main site, bounce rates
   increased by 41% and average time on site decreased by 56%.

   Enough of the bad news. The good news with Facebook ads is that,
   compared to other cost-per-click ad options, they’re relatively low cost.
   And, the flexibility with targeting on the platform makes it easy to hit
   precise audiences. Since you pay only for the click, you can also count
   the other impressions as inexpensive branding. Another option to
   consider is getting creative about driving conversion ON your Facebook
   page. Think of ads that drive entries for a Facebook sweepstakes or
   content download back to a SnapApp living on your Facebook page.
   Including a lead gen form and email opt-in (for example) within your app
   is an effective way to drive acquisition on page & leads can be posted to
   your CRM or email system in real-time.




                 This is an example of a Facebook
                 CPC Ad bringing click traffic back to
                 a SnapApp on your Brand page.




                                                                               855-Snap-App
5. Engage With Fans On The Go
   With 44% of Facebook’s current 800M members accessing through
   mobile phones or tablets, you’d do yourself a huge disservice to discount
   the experience for mobile visitors. But many page managers are unaware
   of how their special promotions/apps will work for mobile viewers. Take a
   look at the example below where someone was using a contest app to
   get votes to win a “Dream Job”:




   The experience here for the mobile user was an error code. They were
   unable to access the content, and unable to vote. This experience –
   especially if it is the first time engaging with a brand – is likely not the one
   you’d be aiming for. Make sure when planning your Facebook promotion
   that you ask your vendor about the mobile experience so you don’t risk
   losing conversions, leads or customers.




                                                                                     855-Snap-App
Contact Us To Learn More
     So there you have it – five things you can start doing today to get more of your
     posts in the News Feeds of your fans. If you’d like more information about how
     SnapApp has helped marketers, publishers, brands and agencies of all sizes
     produce engaging, interactive content for their Facebook marketing efforts, visit
     www.snapapp.com and open an account today.  




                    EMAIL                PHONE                         TWITTER                           FACEBOOK




      info@snapapp.com 1–617–923–0000                                 @snap_app                         facebook.com/
                                                                                                        snapapp
                                   1–855–SNAP–APP




WHY SNAPAPP?
SnapApp is a marketing platform that empowers brands, publishers and agencies to foster conversations
across the web, social and mobile, that build brand affinity, connect, educate, entertain and drive sales. With
the SnapApp platform, you create engaging sweepstakes, quiz apps and landing pages that can be shared on
your Facebook page, website, blog and in ad units. Using SnapApp content on Facebook will help to
monetize your lead generation, extend your reach through viral sharing, and drive greater engagement with
your hard-earned Facebook community. Learn more at www.snapapp.com



SNAPAPP’S FACEBOOK SPECIFIC FEATURES INCLUDE:
    • Facebook mobile optimization                               • In News Feed Questions & Answers
    • Facebook connect integration                               • Rich Analytics to track your apps performance
    • Multiple app support (run many apps at the same time)      • Multiple engagement types: quizzes, polls, surveys,
                                                                   sweepstakes and more




                                       SnapApp.com   |   info@snapapp.com   |   1-617-923-0000   |   facebook.com/SnapApp | @snap_app
                                                                                                            Brought to you by Pangea Media
    Engage and Acquire Customers

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5 Ways to Boost Facebook Edgerank Scores_4.12

  • 1. L iving n the Edge o 5 Ways to Boost Your EdgeRank Scores
  • 2. Living on the Edge... 5 WAYS TO BOOST YOUR EDGERANK SCORES & ENGAGE FANS ON FACEBOOK With 1 billion members projected by August, 20 Million Page Likes each day and 5 billion bits of content shared each week it’s no wonder marketers have embraced the giant. But building a Facebook Marketing strategy focused solely on 88% of Fans will never Likes is sooo 2011 – especially because ~88% of fans will 88% return to your brand page never return to your page. 2012 is the year of engagement and engagement on Facebook – at least 95% of it – happens in the News Feed. So how do you get your content in the News Feeds of the highest possible number of fans? It all comes down to understanding the EdgeRank Algorithm. Bet you thought marketing wasn’t going to require math! 95% of Fan Engagement happens in the newsfeed 855-Snap-App
  • 3. r E EDGE RANK ALGORITHM ON FACEBOOK ∑ edges e u w d e e e ue - Affinity score between viewing user and edge creator we - Weight for this edge type (photo, video, like, tags, event, etc.) de - Time decay factor based on how long ago the edge was created The EdgeRank Algorithm is made up of 3 parts – Affinity, Weight & Time. Every piece of content shared on Facebook (status update, a Like, a Share, a picture, an app, etc) is an Edge and each Edge has a rank or score based on the additive values of these 3 elements: • Affinity = How Popular you (the person or the brand) are with a user. • Weight = A score based on how likely the content being shared is to drive action/engagement. Much like Google’s Search Engine rewards relevant content with a higher rank, so does Facebook. Photos, Apps, Videos, etc are among the highest weights. • Time Decay = The simplest of the 3, time decay is simple a degradation based on how old the edge is. Hint, your edge does not age like a fine wine… So what does this have to do with the News Feed? Simple. The higher your EdgeRank, the higher your post goes on the list of News Feed items. At a certain point, your score will be too low to matter, and it won’t show up. This is why it’s crucial to make sure your edges are heavy, relevant and timely. 855-Snap-App
  • 4. 1. Timeliness & Frequency Source: http://blog.kissmetrics.com/science-of-social-timing-1 Post Daily (at a minimum) There are lots of studies and opinions on the frequency of posting to Facebook but the majority lean towards a minimum of a daily interaction. Even with all this good advice, a Sysmos study1 posted on TechCrunch found that on average, Facebook Fan pages were updated only once every 16 days! With time decay weighing against you, you’re essentially counting yourself out of the game if you aren’t posting at least once a day. Some brands with highly engaged fans and great content will post from 3-5 times per day. You’ll need to test what frequency is acceptable for your audience. For more advanced page managers, consider advice from @danzarrella shared by KissMetrics which shows that Saturday’s at Noon may be the best time to post for getting new Likes. Use tools like Facebook Insights & EdgeRankChecker.com to deduce what frequency and content is best for your fans. 1 http://techcrunch.com/2009/11/28/facebook-fan-pages-77-percent/ 855-Snap-App
  • 5. 2. Gain Some Weight Gain Some Weight Although there is no pre-set hierarchy of weight value, the edges which tend to get high weight scores are posts w/links, videos, pictures and apps. The reason behind their weight is simple. More people will want to click them & Facebook wants users to click. So, make sure your status updates include media whenever possible but keep a nice mix. Just because photos may do well for clicks doesn’t mean you should only share pictures – the goal is to keep your audience intrigued with new types of content they’ll enjoy. DO Include a status update with your media posts. A study done by EdgeRankChecker.com found that – completely contrary to Twitter, Facebook users actually prefer status updates LONGER than 140 characters. DON’T use shortened links in your posts. This advice given by Socially Engaged Marketing, says that shortened URLs decrease trust and are less likely to be clicked. They also take away a chance to drive brand recognition – think www.snapapp.com VS. http://bit.ly/eo66BO 855-Snap-App
  • 6. 3. Expose Yourself & Get People Talking Facebook introduced the “People Talking About This” Rating last September as an on-page measure of fan engagement. A good goal is to aim for 10% of your fans to be talking about you on any given day/week/month. (So, if you have 2,000 fans you would want to see 200 People Talking About This). A great way to encourage response to posts are to ask questions. Figment, a community for teen writers, does a great job of incorporating Apps & Questions into their Facebook posting mix using SnapApp’s In News Feed Question and Answer Feature – a double win for weight factor (app) and engagement (responses). When a fan engages with a fun interactive personality quiz (for example) and then shares their results with friends, their post includes a question from the Facebook quiz which their friends will then be enticed to click & respond to. This method will help increase their on-page People Talking About This Rating as well as increase the weight of their edges, expand their reach with sharing, and bring new visitor back to their page where the interactive personality quiz app lives. This is how in News-Feed Question and Answer Looks. Questions encourage participation and sharing. 855-Snap-App
  • 7. 4. “Ad” Repeat Page Viewings Facebook ads, like any marketing channel, have some pros & cons. On the down-side, they’re not particularly effective at customer acquisition with 70% of marketers saying they failed to convert new customers. This may be in part due to Facebook members apparent disdain with traveling off of the Facebook site for info. A test done by SEOmoz found that when they referred traffic from Facebook to their main site, bounce rates increased by 41% and average time on site decreased by 56%. Enough of the bad news. The good news with Facebook ads is that, compared to other cost-per-click ad options, they’re relatively low cost. And, the flexibility with targeting on the platform makes it easy to hit precise audiences. Since you pay only for the click, you can also count the other impressions as inexpensive branding. Another option to consider is getting creative about driving conversion ON your Facebook page. Think of ads that drive entries for a Facebook sweepstakes or content download back to a SnapApp living on your Facebook page. Including a lead gen form and email opt-in (for example) within your app is an effective way to drive acquisition on page & leads can be posted to your CRM or email system in real-time. This is an example of a Facebook CPC Ad bringing click traffic back to a SnapApp on your Brand page. 855-Snap-App
  • 8. 5. Engage With Fans On The Go With 44% of Facebook’s current 800M members accessing through mobile phones or tablets, you’d do yourself a huge disservice to discount the experience for mobile visitors. But many page managers are unaware of how their special promotions/apps will work for mobile viewers. Take a look at the example below where someone was using a contest app to get votes to win a “Dream Job”: The experience here for the mobile user was an error code. They were unable to access the content, and unable to vote. This experience – especially if it is the first time engaging with a brand – is likely not the one you’d be aiming for. Make sure when planning your Facebook promotion that you ask your vendor about the mobile experience so you don’t risk losing conversions, leads or customers. 855-Snap-App
  • 9. Contact Us To Learn More So there you have it – five things you can start doing today to get more of your posts in the News Feeds of your fans. If you’d like more information about how SnapApp has helped marketers, publishers, brands and agencies of all sizes produce engaging, interactive content for their Facebook marketing efforts, visit www.snapapp.com and open an account today.   EMAIL PHONE TWITTER FACEBOOK info@snapapp.com 1–617–923–0000 @snap_app facebook.com/ snapapp 1–855–SNAP–APP WHY SNAPAPP? SnapApp is a marketing platform that empowers brands, publishers and agencies to foster conversations across the web, social and mobile, that build brand affinity, connect, educate, entertain and drive sales. With the SnapApp platform, you create engaging sweepstakes, quiz apps and landing pages that can be shared on your Facebook page, website, blog and in ad units. Using SnapApp content on Facebook will help to monetize your lead generation, extend your reach through viral sharing, and drive greater engagement with your hard-earned Facebook community. Learn more at www.snapapp.com SNAPAPP’S FACEBOOK SPECIFIC FEATURES INCLUDE: • Facebook mobile optimization • In News Feed Questions & Answers • Facebook connect integration • Rich Analytics to track your apps performance • Multiple app support (run many apps at the same time)   • Multiple engagement types: quizzes, polls, surveys, sweepstakes and more SnapApp.com | info@snapapp.com | 1-617-923-0000 | facebook.com/SnapApp | @snap_app Brought to you by Pangea Media Engage and Acquire Customers