Caso de Éxito Europalia - Software Atennea Incoming

1. CASE STUDY: Europalia
Software Solution for incoming
agencies management.
Atennea Incoming contributed to the integration required to manage different business
processes and to the integration of these with the accounting and financial management. BENEFITS
- It covers a wide set of operative
particularities such as hotel,
transfers, circuits and excursions
reservation management.
- ATENNEA INCOMING is totally
Europalia is dedicated 100% to service incoming travel agency. integrated with the Financial,
Headquartered in Mallorca, it operates in the Canary and Balearic Fixed Assets and other modules.
Islands as well as in the Costa del Sol. - The integration between all the
Europalia focuses its services mainly to the French market where it modules takes the user to work at
holds a leading position in the tourism-oriented areas where it any moment with on-line data.
operates.
EXPERIENCE
Sistemas de Gestion: Over 20 years
SITUATION developing and deploying Software
Atennea Incoming fulfilled the specific requirements and Management Systems for the Tourism
Europalia, which started as a family business, has modernized its
peculiarities in the management of the services offered by Industry.
infrastructures and gained positions within the sector until
incoming travel agencies, thanks to the experience of Sistemas de
reaching its current position. With growth, the needs for
Gestion in the different sectors involved in the tourism cycle, such
management of information increased and became more complex;
as the hotel industry, and transportation, among others.
their management systems were becoming obsolete and did not
integrate. In the same way, the creation of several delegations
geographically distributed created critical needs for the BENEFITS
consolidation of information. The most immediate benefits were provided by the complete
integration in the management of the various business processes
and the subsequent completely consolidates financial accounting
SOLUTION analysis. CONTACT
Atennea Incoming contributed to the integration required to Due to the fact that Atennea Incoming is developed over Phone Number: +34 902 221 223
manage different business processes and to the integration of Microsoft Dynamics Navision, it offered Europalia agility when info@sistemasdegestion.com
these with the accounting and financial management. The consulting or analyzing the information thanks to the integration www.sistemasdegestion.com
delegations problem was addressed by implementing a single of all data in one data base.
database located in the center of the company in Mallorca, to Furthermore, the easy user interface and the integration with
which the delegations may access on-line and in a completely Microsoft Office tools were a key factor towards increasing daily
integrated way with the rest of the company. agility in their operations.