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Best Practices to Deliver Innovative Service Bundles Kerbey Altmann Session: T-904-G   Wednesday, 9 AM
Speaker Contact ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why bundle? ,[object Object],[object Object],[object Object],[object Object]
Best Practices to Deliver ,[object Object],[object Object],[object Object],[object Object]
Products and Services Catalog Integration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Product & Service Management Chaos
Issue: Application Silos VOICE VIDEO DATA
Present
Consistent Services
The Bundle
Service Reuse
Multi Device/Technology
Benefits of Converged Services Layer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Fulfillment for the Bundle ,[object Object],[object Object],[object Object],[object Object]
Service Order Management ,[object Object],[object Object],[object Object],Customer Profile & Other BSS Order Manager OSS/J API Order  Entry Product Specification Service Activation  Order Service Orchestration
Benefits ,[object Object],[object Object],[object Object],[object Object]
Service Layer Transformation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study 1 - Before
Case Study 1 - After
Case Study 2 - Before
Case Study 2 - After
Questions? Chart -

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2010 FTTH Best Practices for Bundle Services

Notas do Editor

  1. Multiple products and levels: The product, in the eyes of end-users, is becoming an “experience” that is based on the delivery of voice, video, and data as an integrated package across mobile and fixed infrastructure which, deconstructed reveals multiple layers of hardware, software, and services. Current Product catalog offering have evolved from billing systems and suffer from lack of functionality, poor integration, and lack of inability to access service catalogs. Rapid technology innovation (and obsolescence): While convergence creates new opportunities for growth through innovation, competition is intense as companies race to gain first-mover advantage — which accelerates obsolescence at all levels. Diverse Product Supplier: Far from the days of the vertically-integrated monopoly of the past, today’s typical Telecom supply chain is a highly fragmented global operation where multiple enterprises (and supply chains) must collaborate to design, develop, and deliver a coordinated experience. Used to be 90% internal; 10% external interactions; this is shifting as NGOs need to up their competitive responsiveness; general trend to increase reliance on partners. i.e. Google Maps Allows for the validation of the services via geography, network Product catalogs are typically siloed to specific areas of the NGO; evolution from individual product offering and services