1. SHELLY HEATH
1257 W. Glenbarr Dr. Springville, UT 84663 405-742-4496
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Objective
I amseekinga lasting position in thehealthcarefieldwhere my strengthsandabilities can be utilized. My objective is to achieve an overall just
and equal statusin alllevelsof employment.Combiningknowledge,experience,andteamwork I will helpdevelop a positiveatmosphere to
encourage high standardsof service to peopleandthe community.
Experience
Insurance Billing Coordinator, Utah Sleep Apnea Dentistry February 6, 2014-Current
Patient advocate, verify patientinsurance, managemedical billing andpatientclaims, obtain pre-authorizations,acting liaison between
patients primary care doctor, patients,andvarious insurancecompanies, submit medicalclaims, processinsurancecompanies’ requests,appeal
patientdenials,post payments, schedule meetings, type correspondenceandreports, prepareweekly financialreports for official record,
project growth, recordandmaintain patient reports, providestatementsforpatients regarding billing, balance, andassignedco-insurance.
Collect oldaccounts, andturn over to agency if needed.Obtain DurableMedicalEquipmentcertification which hasincreasedprofitsby
$45,000 per year. Creatinga financially viable business for overallgrowth results. Cross-trained toworkfrontdesk.
Medical Billing Specialist, Petersen Medical Orem, UT 2012-2014
Billed private paying patients, postedchecksdaily, processEFT, credit/automatedpayments,appliedon accountcash,old accountsreceivable,
collections, accurate recordkeeping,correspondingwith location managersand directors, preparedmonthly invoicesandstatements,billed
facilities,Filedboth PrivateInsuranceandMedicare/Medicaid claims. resolveddeniedclaims,improved overall productivity,revenues, and
efficiency of the billing department as a whole.Reduced the numberof collection accounts through strongpatient education and
communication,abided by all Medicareguidelinesandstandards,HIIPA,OSHA, andother healthcarecompliance. Completedall DMETrain on
line courses.
US Vision, JC Penny Optical Manager Provo, UT 2009-2011
Assisted customers with frame and lensselections, policies and procedureson a retaillevel,ensurecustomersatisfaction,make andconfirm
doctor appointments, filedinsurance,scheduledemployees, accuraterecordkeeping, dataentry, documenting,checksand balances, inventory,
frame repairs,adjustments,conference calls,teammeetings, managed budget projectsandachievedprojectedgoals,improvedcustomer
service satisfaction through management initiatives andbeing flexible,offeredplansto getchildren involvedin health, utilizeda variety of
resources for continuedlearning such as internet,socialnetworkingandteamdiscussion to supporthealthcare’schanging environment
providedoveralladministrativesupport,andassisteddoctor with various needs.
Education
Meridian Technology Center/Health Careers 2003-2004
Northern Oklahoma College, Oklahoma State University/Associates in Applied Science, Graduated 2007
Skills
Medical Terminology. ICD10 Coding, Exceptional understanding of Billing/Communicating with Private Insurances and
Medicare/Medicaid, verbal, written, and social skills, able to multi-task, organized, dependable, Proficient in Excel, Word,
Outlook, PowerPoint, attention to detail, responsible, pro active, flexible, self-motivated, time-management, hard working,
willing to learn, and able to train others successfully.
Referrals
Carol FosterDirector of SleepApnea 801 615 1121
Mandy Westwood Receptionist 801 362 1586