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ALESSANDRA LARIU
@alelariu
the role of digital strategy within the agency
working together
THOUGHTS
from a humble creative
AGENCY WIDE
1.   ‘big’ or ‘small’, ‘digital’ or ‘traditional’ agencies
     have a great opportunity and the ones who know
     how to respond to change will succeed.
2.
digital is not a department
3.
test new partnerships




                  +     +
BRIEFING
4.
Brief to solve a problem not a media buy
5.
try a different ways
of doing briefs
(most creatives don’t
mind which way you
do it as long as it’s
inspiring)
6. output doesn’t necessarily need to be a campaign
The




                     VS

                                                  *
PROCESS
7. teams
remix


            DISCOVER           STRATEGY
                                       DISCOVER
      STRATEGY
                          CREATIVES
                 DEFINE
                                              DEFINE
                                  TECH
      CREATIVES
                                                       STRATEGY
               DESIGN
                                              DESIGN        CREATIVES

        TECH
               DEVELOP                                   TECH
                                      STRATEGY
                                            DEVELOP

                             CREATIVES
                 DEPLOY
                                              DEPLOY
                                       TECH
8.
involve creatives when defining the problem
9.
plan for change and respond to it
10.
YOUR NEW ROLE
DIGITAL PLANNERS AND CREATIVES
They collaborate on look and feel, and tone of voice of the brand throughout digital
touchpoints (social media, mobile, website, online tools, and display media)




                 Visual Designers:           Digital
                                                               Copywriters:
                     Come up with        planners: they
                consistent look and       are making       Give content a holistic
                   feel of the brand,                         approach: which
                                          sure that all
                    across different                         content is going to
               system access points.     solutions are     exist in which parts of
                   Work with digital     on-brand and        the system, how to
               planners to make sure     are achieving        make that content
               all parts of the system                      conversational, what
               speak the same visual        strategic      and how to say where
                        language            purpose
DIGITAL PLANNERS AND CREATIVES




look for inspiration here and add
to your brief
DIGITAL PLANNERS AND USER EXPERIENCE
They collaborate on brand behavior across the digital system. They decide together
how a brand should interact, respond, communicate, connect users - i.e. how the
brand interfaces with its target.




                            Digital
                                                   User Experience:
                        planners: they
                         are making             Work closely with a digital
                         sure that all       planner on the list of features
                                              and functionalities, tools and
                        solutions are        apps and the type of behavior
                        on-brand and            they convey (playful, fun,
                        are achieving          serious, informative, useful,
                                            entertaining, some combination
                           strategic                  of the above)
                           purpose
DIGITAL PLANNERS AND
USER EXPERIENCE




design & conduct usability testing and
heuristic analysis

               KONIGI
DIGITAL PLANNERS AND TECHNOLOGISTS
They collaborate on development of systemic brand solutions, filtering out those
that are not feasible and choosing the most suitable development and platform
solutions.




                             Digital
                                                     Technologists:
                        planners: they
                          are making             Work closely with digital
                                               planners to determine if the
                           sure that         solutions are possible to build,
                             brand          how much would it cost to build
                         solutions are        them, and what solutions are
                        in the domain         the most suitable in terms of
                                            cost, investment, and platform.
                           of reality.
DIGITAL PLANNERS AND TECHNOLOGISTS




understand API and open source
DIGITAL PLANNERS AND ACCOUNT MANAGERS
PLUS PRODUCERS!
They collaborate on coming up with the system touchpoints that need to be built
and connected, and the timeline for developing/release of each.




                            Digital
                       planners: they           Account Managers:
                        are making
                        sure that all          They are making sure to
                                             support strategic vision by
                       solutions are        working closely with the client
                          within the       on the budget and timeline and
                        budget and           agreeing on the expected
                                                       results.
                          proposed
                       client timeline
DIGITAL PLANNERS AND ACC MANAGERS
AND PRODUCERS!




understand roughly how much things
cost to make
CREATIVES


   USER
EXPERIENCE



             TECH

ACCOUNT &
PRODUCERS
TAKE AWAYS
• Change and embrace your new role of co-creator

• There are great tools are all around you, you need to
be crafty

• Be the one who starts the conversation, it can start you
(don’t wait for creatives, ideas come from anywhere)
THANKS!

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05 shesays digistrat_workingtogether copy

  • 2. the role of digital strategy within the agency working together
  • 5. 1. ‘big’ or ‘small’, ‘digital’ or ‘traditional’ agencies have a great opportunity and the ones who know how to respond to change will succeed.
  • 6. 2. digital is not a department
  • 9. 4. Brief to solve a problem not a media buy
  • 10. 5. try a different ways of doing briefs (most creatives don’t mind which way you do it as long as it’s inspiring)
  • 11. 6. output doesn’t necessarily need to be a campaign The VS *
  • 13. 7. teams remix DISCOVER STRATEGY DISCOVER STRATEGY CREATIVES DEFINE DEFINE TECH CREATIVES STRATEGY DESIGN DESIGN CREATIVES TECH DEVELOP TECH STRATEGY DEVELOP CREATIVES DEPLOY DEPLOY TECH
  • 14. 8. involve creatives when defining the problem
  • 15. 9. plan for change and respond to it
  • 17. DIGITAL PLANNERS AND CREATIVES They collaborate on look and feel, and tone of voice of the brand throughout digital touchpoints (social media, mobile, website, online tools, and display media) Visual Designers: Digital Copywriters: Come up with planners: they consistent look and are making Give content a holistic feel of the brand, approach: which sure that all across different content is going to system access points. solutions are exist in which parts of Work with digital on-brand and the system, how to planners to make sure are achieving make that content all parts of the system conversational, what speak the same visual strategic and how to say where language purpose
  • 18. DIGITAL PLANNERS AND CREATIVES look for inspiration here and add to your brief
  • 19. DIGITAL PLANNERS AND USER EXPERIENCE They collaborate on brand behavior across the digital system. They decide together how a brand should interact, respond, communicate, connect users - i.e. how the brand interfaces with its target. Digital User Experience: planners: they are making Work closely with a digital sure that all planner on the list of features and functionalities, tools and solutions are apps and the type of behavior on-brand and they convey (playful, fun, are achieving serious, informative, useful, entertaining, some combination strategic of the above) purpose
  • 20. DIGITAL PLANNERS AND USER EXPERIENCE design & conduct usability testing and heuristic analysis KONIGI
  • 21. DIGITAL PLANNERS AND TECHNOLOGISTS They collaborate on development of systemic brand solutions, filtering out those that are not feasible and choosing the most suitable development and platform solutions. Digital Technologists: planners: they are making Work closely with digital planners to determine if the sure that solutions are possible to build, brand how much would it cost to build solutions are them, and what solutions are in the domain the most suitable in terms of cost, investment, and platform. of reality.
  • 22. DIGITAL PLANNERS AND TECHNOLOGISTS understand API and open source
  • 23. DIGITAL PLANNERS AND ACCOUNT MANAGERS PLUS PRODUCERS! They collaborate on coming up with the system touchpoints that need to be built and connected, and the timeline for developing/release of each. Digital planners: they Account Managers: are making sure that all They are making sure to support strategic vision by solutions are working closely with the client within the on the budget and timeline and budget and agreeing on the expected results. proposed client timeline
  • 24. DIGITAL PLANNERS AND ACC MANAGERS AND PRODUCERS! understand roughly how much things cost to make
  • 25. CREATIVES USER EXPERIENCE TECH ACCOUNT & PRODUCERS
  • 26. TAKE AWAYS • Change and embrace your new role of co-creator • There are great tools are all around you, you need to be crafty • Be the one who starts the conversation, it can start you (don’t wait for creatives, ideas come from anywhere)