1. SHAGUFTA M CHOUGLE
310, 3rd Floor, Radha Apartments, CST Road, Kurla West,
Mumbai- 400 070.
Contact: +91 99207 47860
Email: shagufta_chougle@yahoo.com
EXECUTIVE ASSISTANT ● ADMINISTRATION ● BACK OFFICE ASSIGNMENTS
Office Management ● Administration ● Correspondence/Filing ● Cross-functional coordination
• Career Objective: To work towards being successful in Service Industry and create a niche for myself with utmost
sincerity enroute to fulfill my dreams and aspirations.
PROFESSIONAL EXPERIENCE
PROFESSIONAL EXPERIENCE
TBWA ANTHEM Pvt Ltd 22st
Jan 2016 – Till date
Executive Assistant to CEO
• Assisting the CEO in day-to-day work and maintaining all the official & personal records
• Accountable for managing ticketing for national and International travel entailing sending the application to relevant
Embassy, documentation and arranging for the visa. etc., appointments
• Key responsibility of maintaining calendar, arranging internal/ external appointments.
• Arranging for Hotel & Car booking as required
• Coordinating with the secretaries & accountant of the Client regarding urgent meeting, agreement (and then accordingly
coordinating with our company accountant for the same).
• Maintaining the monthly record of mobile bill, house rent, credit card bill (sort out official & personal expenses & mark and
give it to the accounts accordingly) reimbursement of personal & office expenses, depositing chq, maintaining all personal
investments documents (reminding on the due dates also), updating client list
• Working late if required, anytime available on the mobile (late night also).
Quanta TowerGen PVT LTD 18th
Sep 2015 – 20th
Jan 2016
Secretary Cum Receptionist
• Office Assistance – President, CFO, Accounts in day-to-day work and maintaining all the official & personal records.
• Accountable for managing ticketing for national and International travel entailing sending the application to relevant
Embassy, documentation and arranging for the visa. etc., appointments
• Key responsibility of maintaining calendar, arranging external appointments.
• Arranging for Hotel & Car booking as required
• Maintaining the monthly record of mobile bill, credit card bill, reimbursement of personal & office expenses.
• Working late if required, anytime available on the mobile (late night also).
Godrej Consumer Product Ltd 18th
March 2015 – 22nd
Aug 2015
Secretary

2. • Assisting Mrs. Parmeshwar Godrej in day-to-day work and maintaining all her Medical & personal records.
• Accountable for managing ticketing for national and International travel trip
• Maintaining Event & Appointment invitation records (birthday, wedding, parties etc….)
MCCANN ERICKSON INDIA PVT LTD 21st
Jan 2013 – 17th
March 2015
Secretary
• Assisting the Vice President – General Manager, Business Directors & Creative Directors in day-to-day work and
maintaining all the official & personal records
• Accountable for managing ticketing for national and International travel entailing sending the application to relevant
Embassy, documentation and arranging for the visa. etc., appointments
• Key responsibility of maintaining calendar, arranging internal/ external appointments.
• Arranging for Hotel & Car booking as required
• Coordinating with the secretaries & accountant of the Client regarding urgent meeting, agreement (and then accordingly
coordinating with our company accountant for the same).
• Maintaining the monthly record of mobile bill, house rent, credit card bill (sort out official & personal expenses & mark and
give it to the accounts accordingly) reimbursement of personal & office expenses, depositing chq, maintaining all personal
investments documents (reminding on the due dates also), updating client list
• Working late if required, anytime available on the mobile (late night also).
BCP ADVISORS PVT LTD June ‘07 – Jan ‘13
Front Office Executive / Executive Assistant
• Accountable for managing overall relationship management while handling overall incoming calls
• Responsible for managing all the administrative & official activities while maintaining the healthy work environment &
discipline. Liaise with various authorities and departments for smooth commercial operations
• Accountable for managing ticketing for national and International travel entailing sending the application to relevant
Embassy, documentation and arranging for the visa. etc., appointments, arranging meetings and preparing minutes of the
meetings
• Assisting the Senior Management in day-to-day work and maintaining all the personal records
• Handle the entire spectrum of activities across providing facilities support to all the office staff and efficiently handling
vendors, house keeping/ pantry services, security supervision, medical facility, mail room operations & Record
management
• Oversee stationary procurement & monitoring, Administrative functions, Purchasing, maintaining & monitoring of assets,
security, general administration and house-keeping.
WARBURG PINCUS INDIA PVT. LTD. Oct’05 – Jun’07
General Assistant
• Deftly handling the task of the various general administrative functions of the organization
• Assisting the Senior Management in day-to-day work and maintaining all the personal records
• Accountable for managing ticketing for national and International travel entailing sending the application to relevant
Embassy, documentation and arranging for the visa. etc., appointments, arranging meetings and preparing minutes of the
meetings
• Handled accounting & proper filing of bills pertaining to advances, reimbursements, installments, adjustment of advances
correspondence and prepared daily, weekly, monthly reports etc.
• Sorting, screening & prioritizing incoming mail (by post/fax), drafting responses to correspondence as required.
M/S ICAP INDIA PVT. LTD. Aug’04 - Aug’05

3. Executive
• Managed responsibilities pertaining to working on a Software “ETC” and gained knowledge of the market.
• Efficiently handled overall responsibilities pertaining to data entry and routine correspondence related to the Bids & Offer
on the software of the company and efficiently looked after overall Data management of the files of projects & business
while ensuring accuracy, precision and facilitating easy retrieval of records whenever required.
M/S TEAM LEASE SERVICES PVT. LTD. Oct’03 – Jul’04
Receptionist
• Managed the operations including Attending Calls, Taking Messages and welcoming the visitors.
• Handling the entire spectrum of activities across providing facilities support to all the office staff and efficiently handling
clients, merchandise assortments, overall office management activities, house keeping services (ensuring that all billing
slips for teas and coffees are filled out immediately) & Record management.
• Implementing effective Administrative Policies and successfully coordinate direct administrative support for the office.
Responsible for managing all the administrative & official activities while maintaining the healthy work environment &
discipline.
• Key responsibility of maintaining calendar, arranging internal/ external appointments and travel booking.
• Acting as one point contact for all administrative matters like Telephone lines, mobile phones, logistics and courier services
and storage and issue of stationery.
• Responsible for leading direct marketing efforts by Tele calling for Business Development team and Web upload for CS
Team.
M/S MAHANAGAR GAS LTD Jul’02 – Dec’02
Receptionist
• Proficient in understanding customer queries and in handling them affectionately and in sorting out their grievances and
queries
• Ensured that appropriate processes are maintained to manage and optimized process and provided suggestions regarding
improvement of processes
• Attended and resolved all front office customer queries in an efficient manner
M/S WOCKHARDT PHARMACEUTICALS Aug’00 – Jun’02
Tele Marketing Executive
• Sorting, screening & prioritizing incoming mail of Doctors (by post/fax), drafting responses to correspondence as required.
• Provide secretarial support to the Doctors while maintaining schedules, coordinating internal/external agencies for
business meetings, scheduling/ organizing meetings with clients for senior management, handling of arrangements for all
activities including conferences & participating in meetings etc.
• Ensured error free collation of customer database, documented in a timely and professional manner and passed it to
correct channels.
• Organized and conducted medical presentations & apprised the customers of the specific software product usage
EDUCATIONAL DEVELOPMENT
B.A. SOCIAL SCIENCE 1997
Computer Proficiency: Ms Word, Excel & Internet Applications.
DATE OF BIRTH: 7th January, 1979
REFERENCES: Available on request