SlideShare a Scribd company logo
1 of 29
Download to read offline
Twitter 101



Sandra Fathi
President, Affect Strategies
PRSA-NY Workshop, June 1,2009, New York


   Affect Strategies           PROPRIETARY & CONFIDENTIAL   6/2/2009
Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
What: Microblogging



 » Blogging in short form

 » Similar to texting

 » Ability to send and receive messages

 » Ability to follow and be followed

 » Archive information

 » Multiple delivery mechanisms

 » Conversations and interactivity
    Affect Strategies    PROPRIETARY & CONFIDENTIAL   6/2/2009
Twitter




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
How: Microblogging:
Twitter




 Image Source: Caroline-Middlebrook.com



       Affect Strategies                  PROPRIETARY & CONFIDENTIAL   6/2/2009
Plurk




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Jaiku




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Yammer




  Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
A Little Birdie is Born




 » Side project of Jack Dorsey’s in March
  2006 while at Obvious

 » Prototype within 2 weeks

 » Public launch in Aug 2006
                                                             co-
                                                     Twitter co-founders
                                                     Evan Williams, Jack
 » Twitter Inc. May 2007                             Dorsey, and Biz
                                                     Stone.



    Affect Strategies   PROPRIETARY & CONFIDENTIAL                         6/2/2009
Twitter Traffic




    Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Twitter vs. Facebook vs.
YouTube vs. LinkedIn




    Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Tweet Stats




   75% of Twitter users joined in 2009*

   10,000 new accounts opened per day

   35% of Twitter users have 10 followers or less

   9% of Twitter users follow no one at all

   Strong correlation between number of people you follow
     and number that follow you

   Source: Hubspot ‘State of Twittersphere Dec. 2009’

   Affect Strategies                                    PROPRIETARY & CONFIDENTIAL   6/2/2009
10 Reasons to Tweet



        1.        Generate Awareness
        2.        Seek & Create Media Opportunities
        3.        Foster Customer Loyalty
        4.        Launch Viral Marketing Campaigns
        5.        Manage Reputations
        6.        Promote Products and Services
        7.        Network with Customers
        8.        Extend Event Participation
        9.        Monitor Trends & Breaking News
        10.       Recruiting
   Affect Strategies           PROPRIETARY & CONFIDENTIAL   6/2/2009
Twitter: Components
of an Account




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
The Tweet is Born




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
The Basics



   Tweet: Message – 140 Characters
   Twitter Handle: @sandrafathi
   Retweet (RT): Resending a message from
    someone else to your followers
   Message: Direct message (private) from one
    Twitterer to another
   Nudge: Prompt someone to Tweet
   Hashtag: #eventname Easy search for
    events/topic
   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Finding Friends



   Search for people
   Search for keywords
   Search for geography
   Import contacts
   Follow who your friends follow
   #Fridayfollow
   Third-party applications


   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Twitterverse




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Desktop App:
TweetDeck




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Web-based App:
HootSuite




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Twitter Drives Traffic:
TechAffect.com




    Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Rules of Engagement




 » Why are you tweeting?

 » Do you have an agenda?

 » Who are you listening to?

 » Why are your talking to?

 » Do they care?

 » How will you keep them engaged?

 » How are you leveraging your Twitter activity?
   Affect Strategies    PROPRIETARY & CONFIDENTIAL   6/2/2009
Media on Twitter



   www.wefollow.com
   www.journalisttweets.com
   http://prsarahevans.com/mediaontwitter/
   www.vocus.com (paid)




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Twitter Guides: Mashable




   Affect Strategies   PROPRIETARY & CONFIDENTIAL   6/2/2009
Twitter Guides II



    Brian Solis: PR 2.0
    http://www.briansolis.com/2008/10/twitter-tools-for-community-and.htm


    Pistacio Consulting: Twitter for Business
    http://www.pistacioconsulting.com


    Affect Strategies: 10 Reasons Why You Need to Tweet
    http://www.affectstrategies.com/main.php?page=pr_twitter


    Caroline Middlebrook: The Big Juicy Twitter Guide
    http://www.caroline-middlebrook.com/blog/twitter-guide/

    Affect Strategies       PROPRIETARY & CONFIDENTIAL                  6/2/2009
Contact Information & Resources:
          Sandra Fathi
          sfathi@affectstrategies.com
          212 398 9680

          web: www.affectstrategies.com
          blog: www.techaffect.com
          twitter: @sandrafathi
          linkedIn, facebook: Sandra Fathi


   Affect Strategies        PROPRIETARY & CONFIDENTIAL   6/2/2009

More Related Content

What's hot

Social Media Basics: Twitter, Facebook and What's New
Social Media Basics: Twitter, Facebook and What's NewSocial Media Basics: Twitter, Facebook and What's New
Social Media Basics: Twitter, Facebook and What's NewDebbie Friez
 
Facebook How To Lose Friends And Influence People
Facebook   How To Lose Friends And Influence PeopleFacebook   How To Lose Friends And Influence People
Facebook How To Lose Friends And Influence PeopleVariety Events
 
Social Media Usage Survey
Social Media Usage SurveySocial Media Usage Survey
Social Media Usage SurveyDemand Metric
 
Intro Social Media for Small Business
Intro Social Media for Small BusinessIntro Social Media for Small Business
Intro Social Media for Small BusinessAnne Adrian
 
The Cornerstone Of Your Digital Marketing Plan. Marketing Yesterday: Expensi...
The Cornerstone Of Your Digital Marketing Plan.  Marketing Yesterday: Expensi...The Cornerstone Of Your Digital Marketing Plan.  Marketing Yesterday: Expensi...
The Cornerstone Of Your Digital Marketing Plan. Marketing Yesterday: Expensi...Virtual Fundamentals
 
Engaging in the twittersphere 2013
Engaging in the twittersphere 2013Engaging in the twittersphere 2013
Engaging in the twittersphere 2013Bex Lewis
 
Twitter for PR (Public Relations)
Twitter for PR (Public Relations)Twitter for PR (Public Relations)
Twitter for PR (Public Relations)Corinne Weisgerber
 
Forget What You Think You Know About Public Relations – It’s a Whole New Worl...
Forget What You Think You Know About Public Relations – It’s a Whole New Worl...Forget What You Think You Know About Public Relations – It’s a Whole New Worl...
Forget What You Think You Know About Public Relations – It’s a Whole New Worl...Michael Pranikoff
 
WWPR Presentation: Twitter Basics
WWPR Presentation: Twitter BasicsWWPR Presentation: Twitter Basics
WWPR Presentation: Twitter BasicsDebbie Friez
 
PR Newswire Event Silicon Valley December 2009 - Industries In Flux: Meida an...
PR Newswire Event Silicon Valley December 2009 - Industries In Flux: Meida an...PR Newswire Event Silicon Valley December 2009 - Industries In Flux: Meida an...
PR Newswire Event Silicon Valley December 2009 - Industries In Flux: Meida an...Michael Pranikoff
 
Twitter and PR - nail in the coffin or silver bullet
Twitter and PR - nail in the coffin or silver bulletTwitter and PR - nail in the coffin or silver bullet
Twitter and PR - nail in the coffin or silver bulletDrew Benvie
 
Social Media Beltwide Cotton
Social Media Beltwide CottonSocial Media Beltwide Cotton
Social Media Beltwide CottonAnne Adrian
 
Social Media404 Pod Camp Toronto Social Media For Special Causes
Social Media404 Pod Camp Toronto Social Media For Special CausesSocial Media404 Pod Camp Toronto Social Media For Special Causes
Social Media404 Pod Camp Toronto Social Media For Special CausesJohn Sheridan
 
Quick intro to online campaigning
Quick intro to online campaigningQuick intro to online campaigning
Quick intro to online campaigningDropDowNow
 

What's hot (20)

Social Media Basics: Twitter, Facebook and What's New
Social Media Basics: Twitter, Facebook and What's NewSocial Media Basics: Twitter, Facebook and What's New
Social Media Basics: Twitter, Facebook and What's New
 
Facebook How To Lose Friends And Influence People
Facebook   How To Lose Friends And Influence PeopleFacebook   How To Lose Friends And Influence People
Facebook How To Lose Friends And Influence People
 
Managing Social Media Message, Delivery & Interactions
Managing Social Media  Message, Delivery & InteractionsManaging Social Media  Message, Delivery & Interactions
Managing Social Media Message, Delivery & Interactions
 
Engaging The Conversation
Engaging The ConversationEngaging The Conversation
Engaging The Conversation
 
Ibpa slides mary agnes
Ibpa slides mary agnesIbpa slides mary agnes
Ibpa slides mary agnes
 
Social Media Usage Survey
Social Media Usage SurveySocial Media Usage Survey
Social Media Usage Survey
 
Intro Social Media for Small Business
Intro Social Media for Small BusinessIntro Social Media for Small Business
Intro Social Media for Small Business
 
The Cornerstone Of Your Digital Marketing Plan. Marketing Yesterday: Expensi...
The Cornerstone Of Your Digital Marketing Plan.  Marketing Yesterday: Expensi...The Cornerstone Of Your Digital Marketing Plan.  Marketing Yesterday: Expensi...
The Cornerstone Of Your Digital Marketing Plan. Marketing Yesterday: Expensi...
 
A Discussion On Social Networking
A Discussion On Social NetworkingA Discussion On Social Networking
A Discussion On Social Networking
 
Engaging in the twittersphere 2013
Engaging in the twittersphere 2013Engaging in the twittersphere 2013
Engaging in the twittersphere 2013
 
Why Content Strategy Matters
Why Content Strategy MattersWhy Content Strategy Matters
Why Content Strategy Matters
 
Twitter for PR (Public Relations)
Twitter for PR (Public Relations)Twitter for PR (Public Relations)
Twitter for PR (Public Relations)
 
Forget What You Think You Know About Public Relations – It’s a Whole New Worl...
Forget What You Think You Know About Public Relations – It’s a Whole New Worl...Forget What You Think You Know About Public Relations – It’s a Whole New Worl...
Forget What You Think You Know About Public Relations – It’s a Whole New Worl...
 
WWPR Presentation: Twitter Basics
WWPR Presentation: Twitter BasicsWWPR Presentation: Twitter Basics
WWPR Presentation: Twitter Basics
 
PR Newswire Event Silicon Valley December 2009 - Industries In Flux: Meida an...
PR Newswire Event Silicon Valley December 2009 - Industries In Flux: Meida an...PR Newswire Event Silicon Valley December 2009 - Industries In Flux: Meida an...
PR Newswire Event Silicon Valley December 2009 - Industries In Flux: Meida an...
 
Twitter and PR - nail in the coffin or silver bullet
Twitter and PR - nail in the coffin or silver bulletTwitter and PR - nail in the coffin or silver bullet
Twitter and PR - nail in the coffin or silver bullet
 
Web applications
Web applicationsWeb applications
Web applications
 
Social Media Beltwide Cotton
Social Media Beltwide CottonSocial Media Beltwide Cotton
Social Media Beltwide Cotton
 
Social Media404 Pod Camp Toronto Social Media For Special Causes
Social Media404 Pod Camp Toronto Social Media For Special CausesSocial Media404 Pod Camp Toronto Social Media For Special Causes
Social Media404 Pod Camp Toronto Social Media For Special Causes
 
Quick intro to online campaigning
Quick intro to online campaigningQuick intro to online campaigning
Quick intro to online campaigning
 

Similar to Twitter 101 Workshop for Public Relations and Marketing Professionals

Twitter Immersion Workshop: From Novice to Expert (PRSA-NY)
Twitter Immersion Workshop: From Novice to Expert (PRSA-NY)Twitter Immersion Workshop: From Novice to Expert (PRSA-NY)
Twitter Immersion Workshop: From Novice to Expert (PRSA-NY)Sandra Fathi
 
How PR Has Changed in 140 Characters or Less - PRSA Memphis
How PR Has Changed in 140 Characters or Less - PRSA MemphisHow PR Has Changed in 140 Characters or Less - PRSA Memphis
How PR Has Changed in 140 Characters or Less - PRSA MemphisSandra Fathi
 
Twitter 201: Adding Twitter to Your Strategic PR Toolbox
Twitter 201: Adding Twitter to Your Strategic PR ToolboxTwitter 201: Adding Twitter to Your Strategic PR Toolbox
Twitter 201: Adding Twitter to Your Strategic PR ToolboxBurrelles Luce
 
Digital Immersion Workshop for PRSA
Digital Immersion Workshop for PRSADigital Immersion Workshop for PRSA
Digital Immersion Workshop for PRSASandra Fathi
 
PR on Steroids, by Sandra Fathi, PDF Version
PR on Steroids, by Sandra Fathi, PDF VersionPR on Steroids, by Sandra Fathi, PDF Version
PR on Steroids, by Sandra Fathi, PDF VersionSandra Fathi
 
10 Reasons to Tweet - PRSA Memphis Chapter
10 Reasons to Tweet - PRSA Memphis Chapter10 Reasons to Tweet - PRSA Memphis Chapter
10 Reasons to Tweet - PRSA Memphis ChapterSandra Fathi
 
Social Media and Your Business - UPDATED
Social Media and Your Business - UPDATEDSocial Media and Your Business - UPDATED
Social Media and Your Business - UPDATEDCorey McPherson Nash
 
Intro to Social Media - for Accountants
Intro to Social Media - for AccountantsIntro to Social Media - for Accountants
Intro to Social Media - for AccountantsJustin Souter
 
Taking Social Media to the Next Level #paii
Taking Social Media to the Next Level #paiiTaking Social Media to the Next Level #paii
Taking Social Media to the Next Level #paiiMike Merrill
 
Social Media & Corporate Identity: Create the Authoritative Voice for Your Br...
Social Media & Corporate Identity: Create the Authoritative Voice for Your Br...Social Media & Corporate Identity: Create the Authoritative Voice for Your Br...
Social Media & Corporate Identity: Create the Authoritative Voice for Your Br...Michael Pranikoff
 
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...Michael Pranikoff
 
Social Meida for College Entrepreneurs - University of Washington Mktg 455 - ...
Social Meida for College Entrepreneurs - University of Washington Mktg 455 - ...Social Meida for College Entrepreneurs - University of Washington Mktg 455 - ...
Social Meida for College Entrepreneurs - University of Washington Mktg 455 - ...social3i
 
The Age Of The Brandividual DFWAMA
The Age Of The Brandividual DFWAMAThe Age Of The Brandividual DFWAMA
The Age Of The Brandividual DFWAMAMike Merrill
 
Social Media and Small Business
Social Media and Small BusinessSocial Media and Small Business
Social Media and Small BusinessStrategyWorks
 
Reflections on Leadership-Women's Business Conference
Reflections on Leadership-Women's Business ConferenceReflections on Leadership-Women's Business Conference
Reflections on Leadership-Women's Business ConferenceSquare Martini Media
 
Media To The Power of 3 - Detroit 9-08
Media To The Power of 3 - Detroit 9-08Media To The Power of 3 - Detroit 9-08
Media To The Power of 3 - Detroit 9-08Michael Pranikoff
 
Intro to Social Media - for Accounts parte the seconde
Intro to Social Media - for Accounts parte the secondeIntro to Social Media - for Accounts parte the seconde
Intro to Social Media - for Accounts parte the secondeJustin Souter
 

Similar to Twitter 101 Workshop for Public Relations and Marketing Professionals (20)

Twitter Immersion Workshop: From Novice to Expert (PRSA-NY)
Twitter Immersion Workshop: From Novice to Expert (PRSA-NY)Twitter Immersion Workshop: From Novice to Expert (PRSA-NY)
Twitter Immersion Workshop: From Novice to Expert (PRSA-NY)
 
How PR Has Changed in 140 Characters or Less - PRSA Memphis
How PR Has Changed in 140 Characters or Less - PRSA MemphisHow PR Has Changed in 140 Characters or Less - PRSA Memphis
How PR Has Changed in 140 Characters or Less - PRSA Memphis
 
Twitter 201: Adding Twitter to Your Strategic PR Toolbox
Twitter 201: Adding Twitter to Your Strategic PR ToolboxTwitter 201: Adding Twitter to Your Strategic PR Toolbox
Twitter 201: Adding Twitter to Your Strategic PR Toolbox
 
Digital Immersion Workshop for PRSA
Digital Immersion Workshop for PRSADigital Immersion Workshop for PRSA
Digital Immersion Workshop for PRSA
 
PR on Steroids, by Sandra Fathi, PDF Version
PR on Steroids, by Sandra Fathi, PDF VersionPR on Steroids, by Sandra Fathi, PDF Version
PR on Steroids, by Sandra Fathi, PDF Version
 
10 Reasons to Tweet - PRSA Memphis Chapter
10 Reasons to Tweet - PRSA Memphis Chapter10 Reasons to Tweet - PRSA Memphis Chapter
10 Reasons to Tweet - PRSA Memphis Chapter
 
Social Media and Your Business - UPDATED
Social Media and Your Business - UPDATEDSocial Media and Your Business - UPDATED
Social Media and Your Business - UPDATED
 
Intro to Social Media - for Accountants
Intro to Social Media - for AccountantsIntro to Social Media - for Accountants
Intro to Social Media - for Accountants
 
Taking Social Media to the Next Level #paii
Taking Social Media to the Next Level #paiiTaking Social Media to the Next Level #paii
Taking Social Media to the Next Level #paii
 
How To Use Twitter
How To Use TwitterHow To Use Twitter
How To Use Twitter
 
How To Use Twitter
How To Use TwitterHow To Use Twitter
How To Use Twitter
 
Social Media & Corporate Identity: Create the Authoritative Voice for Your Br...
Social Media & Corporate Identity: Create the Authoritative Voice for Your Br...Social Media & Corporate Identity: Create the Authoritative Voice for Your Br...
Social Media & Corporate Identity: Create the Authoritative Voice for Your Br...
 
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...
Techniques to Monitor & Measure Social Media For Managing Brand Reputation – ...
 
Social Meida for College Entrepreneurs - University of Washington Mktg 455 - ...
Social Meida for College Entrepreneurs - University of Washington Mktg 455 - ...Social Meida for College Entrepreneurs - University of Washington Mktg 455 - ...
Social Meida for College Entrepreneurs - University of Washington Mktg 455 - ...
 
The Age Of The Brandividual DFWAMA
The Age Of The Brandividual DFWAMAThe Age Of The Brandividual DFWAMA
The Age Of The Brandividual DFWAMA
 
Social Media and Small Business
Social Media and Small BusinessSocial Media and Small Business
Social Media and Small Business
 
SCK Social Media 2009
SCK Social Media 2009SCK Social Media 2009
SCK Social Media 2009
 
Reflections on Leadership-Women's Business Conference
Reflections on Leadership-Women's Business ConferenceReflections on Leadership-Women's Business Conference
Reflections on Leadership-Women's Business Conference
 
Media To The Power of 3 - Detroit 9-08
Media To The Power of 3 - Detroit 9-08Media To The Power of 3 - Detroit 9-08
Media To The Power of 3 - Detroit 9-08
 
Intro to Social Media - for Accounts parte the seconde
Intro to Social Media - for Accounts parte the secondeIntro to Social Media - for Accounts parte the seconde
Intro to Social Media - for Accounts parte the seconde
 

More from Sandra Fathi

News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...
News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...
News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...Sandra Fathi
 
Cyber Crime: Preparing Your Organization for the New Normal
Cyber Crime: Preparing Your Organization for the New NormalCyber Crime: Preparing Your Organization for the New Normal
Cyber Crime: Preparing Your Organization for the New NormalSandra Fathi
 
Women's Leadership Conference: Changing Perceptions to Change Reality
Women's Leadership Conference: Changing Perceptions to Change RealityWomen's Leadership Conference: Changing Perceptions to Change Reality
Women's Leadership Conference: Changing Perceptions to Change RealitySandra Fathi
 
Managing a Hack: Orchestrating Incident Response to Preserve Brand Reputation
Managing a Hack: Orchestrating Incident Response to Preserve Brand ReputationManaging a Hack: Orchestrating Incident Response to Preserve Brand Reputation
Managing a Hack: Orchestrating Incident Response to Preserve Brand ReputationSandra Fathi
 
PR in the Era of Fake News
PR in the Era of Fake NewsPR in the Era of Fake News
PR in the Era of Fake NewsSandra Fathi
 
FPRA Capital Chapter: Managing a Hack
FPRA Capital Chapter: Managing a HackFPRA Capital Chapter: Managing a Hack
FPRA Capital Chapter: Managing a HackSandra Fathi
 
Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...
Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...
Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...Sandra Fathi
 
Cyber Security 101: What Your Agency Needs to Know
Cyber Security 101: What Your Agency Needs to KnowCyber Security 101: What Your Agency Needs to Know
Cyber Security 101: What Your Agency Needs to KnowSandra Fathi
 
Show Me the Money: PR Metrics that Impress the C-Suite
Show Me the Money: PR Metrics that Impress the C-SuiteShow Me the Money: PR Metrics that Impress the C-Suite
Show Me the Money: PR Metrics that Impress the C-SuiteSandra Fathi
 
Managing a Hack: A Communicator's Guide to a Data Breach
Managing a Hack: A Communicator's Guide to a Data BreachManaging a Hack: A Communicator's Guide to a Data Breach
Managing a Hack: A Communicator's Guide to a Data BreachSandra Fathi
 
Flash Fires: Crisis Communications in the Age of NOW
Flash Fires: Crisis Communications in the Age of NOWFlash Fires: Crisis Communications in the Age of NOW
Flash Fires: Crisis Communications in the Age of NOWSandra Fathi
 
Break From the Pack with Data Visualization & Infographics
Break From the Pack with Data Visualization & InfographicsBreak From the Pack with Data Visualization & Infographics
Break From the Pack with Data Visualization & InfographicsSandra Fathi
 
Fear Factor Metrics: PR Metrics Communicators Fear Most
Fear Factor Metrics: PR Metrics Communicators Fear MostFear Factor Metrics: PR Metrics Communicators Fear Most
Fear Factor Metrics: PR Metrics Communicators Fear MostSandra Fathi
 
Trade Secrets Your Agency Isn't Sharing
Trade Secrets Your Agency Isn't SharingTrade Secrets Your Agency Isn't Sharing
Trade Secrets Your Agency Isn't SharingSandra Fathi
 
Bloggers Speak Out: New paid and pitching techniques to score more placement
Bloggers Speak Out: New paid and pitching techniques to score more placement Bloggers Speak Out: New paid and pitching techniques to score more placement
Bloggers Speak Out: New paid and pitching techniques to score more placement Sandra Fathi
 
Data-Driven PR Measurement (eMetrics Chicago)
Data-Driven PR Measurement (eMetrics Chicago)Data-Driven PR Measurement (eMetrics Chicago)
Data-Driven PR Measurement (eMetrics Chicago)Sandra Fathi
 
Data-Driven PR Metrics: Share of Voice, Competitive Benchmarking, Correlations
Data-Driven PR Metrics: Share of Voice, Competitive Benchmarking, CorrelationsData-Driven PR Metrics: Share of Voice, Competitive Benchmarking, Correlations
Data-Driven PR Metrics: Share of Voice, Competitive Benchmarking, CorrelationsSandra Fathi
 
How to Develop a Content Strategy
How to Develop a Content StrategyHow to Develop a Content Strategy
How to Develop a Content StrategySandra Fathi
 
Payback: The ROI of SM & PR Measurement
Payback: The ROI of SM & PR MeasurementPayback: The ROI of SM & PR Measurement
Payback: The ROI of SM & PR MeasurementSandra Fathi
 
Before Disaster Strikes: Creating an Effective Crisis Communications Plan
Before Disaster Strikes: Creating an Effective Crisis Communications PlanBefore Disaster Strikes: Creating an Effective Crisis Communications Plan
Before Disaster Strikes: Creating an Effective Crisis Communications PlanSandra Fathi
 

More from Sandra Fathi (20)

News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...
News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...
News Making Machine - How Story Hijacking & Trend Intervention Can Transform ...
 
Cyber Crime: Preparing Your Organization for the New Normal
Cyber Crime: Preparing Your Organization for the New NormalCyber Crime: Preparing Your Organization for the New Normal
Cyber Crime: Preparing Your Organization for the New Normal
 
Women's Leadership Conference: Changing Perceptions to Change Reality
Women's Leadership Conference: Changing Perceptions to Change RealityWomen's Leadership Conference: Changing Perceptions to Change Reality
Women's Leadership Conference: Changing Perceptions to Change Reality
 
Managing a Hack: Orchestrating Incident Response to Preserve Brand Reputation
Managing a Hack: Orchestrating Incident Response to Preserve Brand ReputationManaging a Hack: Orchestrating Incident Response to Preserve Brand Reputation
Managing a Hack: Orchestrating Incident Response to Preserve Brand Reputation
 
PR in the Era of Fake News
PR in the Era of Fake NewsPR in the Era of Fake News
PR in the Era of Fake News
 
FPRA Capital Chapter: Managing a Hack
FPRA Capital Chapter: Managing a HackFPRA Capital Chapter: Managing a Hack
FPRA Capital Chapter: Managing a Hack
 
Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...
Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...
Social Shakeup Atlanta: When the Sh*t Hits the Fan - Managing Crises on Socia...
 
Cyber Security 101: What Your Agency Needs to Know
Cyber Security 101: What Your Agency Needs to KnowCyber Security 101: What Your Agency Needs to Know
Cyber Security 101: What Your Agency Needs to Know
 
Show Me the Money: PR Metrics that Impress the C-Suite
Show Me the Money: PR Metrics that Impress the C-SuiteShow Me the Money: PR Metrics that Impress the C-Suite
Show Me the Money: PR Metrics that Impress the C-Suite
 
Managing a Hack: A Communicator's Guide to a Data Breach
Managing a Hack: A Communicator's Guide to a Data BreachManaging a Hack: A Communicator's Guide to a Data Breach
Managing a Hack: A Communicator's Guide to a Data Breach
 
Flash Fires: Crisis Communications in the Age of NOW
Flash Fires: Crisis Communications in the Age of NOWFlash Fires: Crisis Communications in the Age of NOW
Flash Fires: Crisis Communications in the Age of NOW
 
Break From the Pack with Data Visualization & Infographics
Break From the Pack with Data Visualization & InfographicsBreak From the Pack with Data Visualization & Infographics
Break From the Pack with Data Visualization & Infographics
 
Fear Factor Metrics: PR Metrics Communicators Fear Most
Fear Factor Metrics: PR Metrics Communicators Fear MostFear Factor Metrics: PR Metrics Communicators Fear Most
Fear Factor Metrics: PR Metrics Communicators Fear Most
 
Trade Secrets Your Agency Isn't Sharing
Trade Secrets Your Agency Isn't SharingTrade Secrets Your Agency Isn't Sharing
Trade Secrets Your Agency Isn't Sharing
 
Bloggers Speak Out: New paid and pitching techniques to score more placement
Bloggers Speak Out: New paid and pitching techniques to score more placement Bloggers Speak Out: New paid and pitching techniques to score more placement
Bloggers Speak Out: New paid and pitching techniques to score more placement
 
Data-Driven PR Measurement (eMetrics Chicago)
Data-Driven PR Measurement (eMetrics Chicago)Data-Driven PR Measurement (eMetrics Chicago)
Data-Driven PR Measurement (eMetrics Chicago)
 
Data-Driven PR Metrics: Share of Voice, Competitive Benchmarking, Correlations
Data-Driven PR Metrics: Share of Voice, Competitive Benchmarking, CorrelationsData-Driven PR Metrics: Share of Voice, Competitive Benchmarking, Correlations
Data-Driven PR Metrics: Share of Voice, Competitive Benchmarking, Correlations
 
How to Develop a Content Strategy
How to Develop a Content StrategyHow to Develop a Content Strategy
How to Develop a Content Strategy
 
Payback: The ROI of SM & PR Measurement
Payback: The ROI of SM & PR MeasurementPayback: The ROI of SM & PR Measurement
Payback: The ROI of SM & PR Measurement
 
Before Disaster Strikes: Creating an Effective Crisis Communications Plan
Before Disaster Strikes: Creating an Effective Crisis Communications PlanBefore Disaster Strikes: Creating an Effective Crisis Communications Plan
Before Disaster Strikes: Creating an Effective Crisis Communications Plan
 

Recently uploaded

PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationAnamaria Contreras
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCRashishs7044
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy Verified Accounts
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdfKhaled Al Awadi
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Riya Pathan
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfJos Voskuil
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxContemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxMarkAnthonyAurellano
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyotictsugar
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Kirill Klimov
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africaictsugar
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCRashishs7044
 
Future Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted VersionFuture Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted VersionMintel Group
 

Recently uploaded (20)

PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement Presentation
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail Accounts
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdf
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxContemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africa
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR
 
Future Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted VersionFuture Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted Version
 

Twitter 101 Workshop for Public Relations and Marketing Professionals

  • 1. Twitter 101 Sandra Fathi President, Affect Strategies PRSA-NY Workshop, June 1,2009, New York Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 2. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 3. What: Microblogging » Blogging in short form » Similar to texting » Ability to send and receive messages » Ability to follow and be followed » Archive information » Multiple delivery mechanisms » Conversations and interactivity Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 4. Twitter Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 5. How: Microblogging: Twitter Image Source: Caroline-Middlebrook.com Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 6. Plurk Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 7. Jaiku Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 8. Yammer Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 9. A Little Birdie is Born » Side project of Jack Dorsey’s in March 2006 while at Obvious » Prototype within 2 weeks » Public launch in Aug 2006 co- Twitter co-founders Evan Williams, Jack » Twitter Inc. May 2007 Dorsey, and Biz Stone. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 10. Twitter Traffic Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 11. Twitter vs. Facebook vs. YouTube vs. LinkedIn Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 12. Tweet Stats 75% of Twitter users joined in 2009* 10,000 new accounts opened per day 35% of Twitter users have 10 followers or less 9% of Twitter users follow no one at all Strong correlation between number of people you follow and number that follow you Source: Hubspot ‘State of Twittersphere Dec. 2009’ Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 13. 10 Reasons to Tweet 1. Generate Awareness 2. Seek & Create Media Opportunities 3. Foster Customer Loyalty 4. Launch Viral Marketing Campaigns 5. Manage Reputations 6. Promote Products and Services 7. Network with Customers 8. Extend Event Participation 9. Monitor Trends & Breaking News 10. Recruiting Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 14. Twitter: Components of an Account Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 15. The Tweet is Born Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 16. The Basics Tweet: Message – 140 Characters Twitter Handle: @sandrafathi Retweet (RT): Resending a message from someone else to your followers Message: Direct message (private) from one Twitterer to another Nudge: Prompt someone to Tweet Hashtag: #eventname Easy search for events/topic Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 17. Finding Friends Search for people Search for keywords Search for geography Import contacts Follow who your friends follow #Fridayfollow Third-party applications Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 18. Twitterverse Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 19. Desktop App: TweetDeck Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 20. Web-based App: HootSuite Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 21. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 22. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 23. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 24. Twitter Drives Traffic: TechAffect.com Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 25. Rules of Engagement » Why are you tweeting? » Do you have an agenda? » Who are you listening to? » Why are your talking to? » Do they care? » How will you keep them engaged? » How are you leveraging your Twitter activity? Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 26. Media on Twitter www.wefollow.com www.journalisttweets.com http://prsarahevans.com/mediaontwitter/ www.vocus.com (paid) Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 27. Twitter Guides: Mashable Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 28. Twitter Guides II Brian Solis: PR 2.0 http://www.briansolis.com/2008/10/twitter-tools-for-community-and.htm Pistacio Consulting: Twitter for Business http://www.pistacioconsulting.com Affect Strategies: 10 Reasons Why You Need to Tweet http://www.affectstrategies.com/main.php?page=pr_twitter Caroline Middlebrook: The Big Juicy Twitter Guide http://www.caroline-middlebrook.com/blog/twitter-guide/ Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  • 29. Contact Information & Resources: Sandra Fathi sfathi@affectstrategies.com 212 398 9680 web: www.affectstrategies.com blog: www.techaffect.com twitter: @sandrafathi linkedIn, facebook: Sandra Fathi Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009

Editor's Notes

  1. <number><number>
  2. <number>
  3. <number>
  4. <number>
  5. <number>
  6. <number>
  7. <number>
  8. <number>
  9. <number>
  10. <number>
  11. <number>
  12. <number>