1. Marketing/Customer Service/Education/Business
administration.
Sevarakhon Musurmonova
Nationality Uzbekistan
Date of Birth 25/05/1991
Address (permanent)
Puncak Seri kelana Condominim Jalan PJU1A/46Selangor
Malaysia
Academic
Qualifications
2011-2015 Bachelor degree: University Malaysia Perlis
(UniMap). Program: International Business
Communication Skills
(Written & Spoken)
 Russian
 English
 Turkish
 Malay (Intermediate)
IT Skills (Software)
Microsoft Office application(Word, Excel, Power Point, Access)
MS Windows2000, XP, Vista 7, Internet and Email, Apple
software.
Years of Work
Experience
I have total of 3 years and 4 month working experience in
various industries.
Work Preferences
To seek a career in a well-established company and associate
with the organization that provides myself a promise career path
and growth.
Work Location
Preferences
Kuala Lumpur/Selangor/Cyberjaya/Johor/Penang/Singapore
Salary Expectations RM 3000
References Will be provided
Available Start Date Immediately

2. Personal Characters
I believe this for several reasons. I have a natural ability to
convey trustworthiness, and also possess strong persuasive
abilities and also customer service skills.
My skill base and industry knowledge makes me a particularly
strong candidate for this job role. Having researched your
company, Not only have I previously worked within different
industry segment, I myself am a native of that area (Uzbekistan),
giving me keen insight into how people in this region tend to
think.
I would love to have the opportunity to interview with your
company, and explain my capabilities in more detail. I am
certain that you are very busy, and would happily interview at
your convenience.
Contact
Sevarakhon Musurmonova
Email:smusurmonova91@mail.ru
Mobile: +60 1139494505
BRIEF SUMMARY OF WORKING EXPERIENCE
01/11/2015-31/11/2015
ASEANIA RESORT HOTEL
PUBLIC RELATION/FRONT OFFICE
 Planning publicity strategies and campaigns
 Writing and producing presentations and press releases
 Dealing with enquiries from the public, the press, and related organizations
 Organizing promotional events such as press conferences and presentations
 Providing clients with information about new promotional opportunities and
current PR campaigns progress
 Analyst media coverage
 Commissioning or undertaking relevant market research.
 Register the guest to Opera system.
03/08/2015-30/10/2015
GF-TECHNOLOGY SDN.BHD
CUSTOMER SERVICE, LOGISTIC ADMIN, HUMAN RESOURCE.
Customer Service FACE TO FACE
 Attract potential customers by answering product and services
questions: suggesting information about other products and services.
 Opens customer accounts by recording account information
 Maintains customer records by updating account information
 Resolves products or services problems by clarifying the customer’s
complaining determining the cause of the problem: selecting and
explaining the best solution to solve the problem expediting correction
or adjustment following up to ensure resolution.

3. Human Resource officer
 Working Practices
 Recruitment
 Pay
 Conditions of employment
 Negotiation with external work-related agencies
Logistic Admin
 Properly handle both original and copies of modules
 Identify the availability of originals and copies of modules
 Get the required copies of modules printed or duplicated
 Get duplicated modules arranged and stapled
 Dispatch the modules to centers
 Arrange all the necessary materials for exam dispatch to centers
 Ensure marked exams properly stored
 Execute other activities designated by director
 Develop logistics along with support plans, budget requirements and
deployment timelines for new operations.
 Develop logistical plans for current operations and logistics
contingency plans.
 Develop and execute tools and methodologies to enable effective
implementation of logistic plans
 Design and develop standard operating methods to manage
logistics operations efficiently.
01/08/2007-30/08/2010
YOUTH POWER ORGANISATION IN UZBEKISTAN
CONSULTANT (Russian Speaker)
 Make seminar to Primary schools, High schools, University every
semester about give information about HIV/AIDS, disease, DRUGS,
HUMAN TRAFFICKING.
 Make activity for primary schools for describe by drawing about Human
Trafficking, Drugs by students imaginations.
 Every seminar explain how to aware from the sickness and how to
protect.
 Manage interview for those who going to join as volunteer to Youth
Power.
 Prepare a plan to monitor the effect of training and implementation on
further activities.
 The designs for the contractors’ camps will provide for illustrated
materials informing about STD and HIV/AIDS awareness and
prevention.
 Go to Camping and Implement HIV/AIDS Awareness raising to
communities and local young women about risks of contracting
HIV/AIDS and other communicable diseases from construction camp
workers.

4. INTERNSHIP
01/07/2012-30/08/2012
JOINT STOCK COMMERCIAL BANK “HAMKORBANK” IN UZBEKISTAN
ACCOUNTING OFFICER
 Evaluates current accounting practices and policies and drives continuous
improvement
 Prepares work papers and supporting schedules for the annual financial
review
 Prepares financial statements and other reports to summarize and
interpret current and projected company financial position. Ensures
integrity of all financial information.
 Coordinates monthly closing process
 Develops and implements various accounting procedures
 Works with both internal and external auditors during financial and
operational audits
 Develops, implements and upgrades financial systems and controls
01/07/2013-30/08/2013
JOINT STOCK COMMERCIAL BANK “HAMKORBANK” IN UZBEKISTAN
CUSTOMER SERVICE ADVISER
 Processing cheque, cash and direct debit payments and withdrawals
 Setting up and maintaining customers’ accounts
 Dealing with enquiries
 promoting and selling financial products and services to customers
 using a computerized system to update account details
 General administration tasks such as maintaining records, opening post and
sending letters to customers
 Operating Russia and overseas currency tills helping customers with loan and
mortgage applications.