Facing Innovation Together

1. Company
Profile
2012

2. Mission
The innovation and excellence on product and services creation while adopting emerging
technologies and solutions, either proprietary (Oracle, IBM, Linkare TI, ...) or Open
Source (RedHat JBoss, Sun, Apache Software Foundation, Eclipse Software Foundation, …),
adapted to the needs of our customers, is a constant challenge for Linkare and its
biggest contribution towards modernization and leveraging the competitiveness of
companies, organizations and public administration.
Facing Innovation Together

3. Strategy for Success
1 - Talented Skilled Professionals
Rigorous recruitment programme with focus on proper academic background and behavioural adequacy
2 - eCademy
Constant learning as well as individual and collective sharing of knowledge and certification of
competences
3 - Facing Innovation Together
Innovation in partnership with the customer, applied to the creation of products and services and adoption
of emerging solutions and technologies
4 - Java Excellence
Specialized service on Java technologies, oriented to the costumers' needs
Facing Innovation Together

4. What do we do? How do we do it?
SERVICES BUSINESS MODELS
Development and customization Fixed Price Model (FP) for the
- Portals, Web Sites and Web Applications Tailored projects (turn-key), with
deadlines, cost and methodology agreed
- Mobile and Desktop Applications
upfront
Enterprise Applications &
Time & Means Model (TM) for the
Information Integration
outsourcing projects executed usually in
Asset management, continuous costumers premises
integration, tests and code quality
Quoted Time and Means (QTM) for
Technology Consulting, Software the outsourcing projects executed
Quality Assurance and Training usually in Linkare premises
Facing Innovation Together

5. Services
Portals, Web sites and Web applications
Linkare has acquired considerable experience developing portals, Web sites and rich web
applications, namely for:
- Higher education institutions;
- Public administration, national, regional and local;
- Educational and e-learning projects;
- Information projects, based on news publication;
- Museums;
- Electoral campaigns;
- Industry and services.
Linkare is experienced with eXo Platform, GateIn (JBossPortal), Liferay and WebCenter,
among others Portal frameworks, Web Content Management solutions and web frameworks and
tools, such as JSF with AJAX (RichFaces, PrimeFaces, ICEfaces), Adobe Flash, Struts, JBoss
Seam, ADF,…
Facing Innovation Together

6. Services
Mobile and Desktop Applications
Linkare has a comprehensive experience implementing RIA (Rich Internet Applications) on
Java technologies, namely Java Swing and Java Web Start, under a client/server architecture
based on the Java Enterprise Application (JEE) specification, as well as the development of
mobile applications: Html 5 + CSS 3 and native applications for Android and BlackBerry.
This client/server architecture offers the following advantages:
- High availability and scalability: several instances of the application cluster are permanently
available, warranting a 24/7 availability;
- Reliability, coherence and consistency: using JTA (Java Transaction Architecture);
- Performance in client/server communication: using RMI/IIOP;
- Integration with external systems: using webservices, RMI/IIOP and RMI over HTTP;
- Using asynchronous mechanisms based on JMS (Java Message Service);
- Interoperability: OS (Java Virtual Machine), DB ( JPA) or email system (JavaMail);
- Usability: the client application is based on Java Swing-based interfaces;
- Maintenance: the client is centrally distributed, via Java Web Start;
- Offline access: allows the distribution of the database bundled with the client application,
allowing operations in offline mode and posterior data synchronisation.
Facing Innovation Together

7. Services
Enterprise Applications & Information Integration
Regarding systems integration, Linkare has considerable experience integrating
heterogeneous systems, using SOA (Service Oriented Architecture) and EAI (Enterprise
Application Integration) architectures and the following technologies:
- ESB (Enterprise Service Bus);
- Webservices based in the JAX-WS (Java API For XML – WebServices);
- Business EJB Components communicating via RMI/IIOP (Remote Method Invocation / Internet
InterORB Protocol), that allows integration with clients in C, C++, VB, etc.;
- JMX (Java Management Extensions), JCA (Java EE Connector Architecture) and JNI (Java
Native Interface);
- JAAS (Java Authentication & Authorization Service) API which allows the usage of a set of pre-
existing authentication stacks like Kerberos, LDAP, DB, password files, etc.;
- CAS (Central Authentication Service) to provide Single Sign On;
- PKI (Public Key Infrastructure), WS-Security and SSL (Secure Sockets Layer);
- Identity Manager (Sun Microsystems, …).
Linkare offers services whose purpose is the migration from one information system to
another one, independently of the source and destiny's technologies.
Facing Innovation Together

8. Services
Asset management, continuous integration, tests and code quality
Linkare believes a good asset management together with a good continuous integration
system allows:
- To increase the quality of produced software;
- To adhere good practices in software development;
- To reduce risk, effort, time and therefore costs with development and maintenance;
- To increase the stakeholders' trust in the project and its visibility.
For these reasons, Linkare has invested in the acquisition of competences in customizing and
integrating applications that support asset management and continuous integration systems,
automated testing and software quality management, including among others the following
applications: Oracle Repository & Registry, continuous integration (Hudson/Jenkins), software
quality (SONAR), version control systems (SVN, CVS, Mercurial), build systems (Ant, Maven),
non-conformance management (Bugzilla), service management (OTRS), collaborative tools such
as Wiki's (xWiki) and monitoring systems (Hyperic, Nagios, Oracle Enterprise Manager) ...
Facing Innovation Together

9. Services
Technology Consulting, Software Quality Assurance and Training
Our consulting and quality assurance services are handled by consultants with a broad experience and
competence in Java technology, being able to:
- Identify technical and functional requirements, analyse and systematize processes and architectures,
design architectures and solutions, evaluate and select technologies, and establish budget studies to new
projects;
- Assist technical project teams, support them while adopting good development practices and
introducing continuous integration tools, automated tests and managing code quality;
- Facing Innovation Together: support the customer while adopting emerging solutions and
technologies, both Open Source or proprietary, adapted to their needs;
- Proof of concept (POC) creation such as: system migration to and from Open Source, product version
migration, technology migration, ...
Auditing Software Quality while defining requirements, architectures, methodologies and processes, on
infrastructure and applications performance, on code review and code quality itself and continuous
integration systems, including automated tests and systems monitoring.
Design and implementation of specialized Training actions according to customer needs.
Facing Innovation Together

10. Business Models
Fixed Price (FP) for tailored projects
These projects have a deadline, cost, deliverables and work methodology previously agreed
between the costumer and Linkare.
Generally executed in Linkare premises, the project management is made by Linkare.
In tailored development projects, Linkare partners with the customer, in all stages of
Development:
- Conception: Developing the idea that justified the project, functional and technological
requirements elicitation, goal definition and technological strategy aligned with the business
strategy;
- Planning: Choose a methodology and elaborate a analysis document, work plan and
budgeting;
- Development: Implement the project including tests, corrections and support to deployment of
the developed systems;
- Evolution & maintenance: To support, correcting and evolving, the developed systems
throughout its life time.
Facing Innovation Together

11. Business Models
Time & Means (TM) and Quoted Time & Means (QTM)
Outsourcing projects are generally managed by the customer and we do it according with two
different models:
- Time & Means: executed usually in costumers premises (i.e. on-site or intra-muros), the
costumer specifies the workload (e.g. person-days) and its specific needs for requested profiles;
- Quoted Time & Means: executed usually outside the customer premises (i.e. off-site or extra-
muros), the costumer specifies the different tasks and sub-tasks to be executed and a total
number of days for activities or profiles.
Meeting the objectives of the 3rd generation Outsourcing, Linkare believes in creating value for
its costumers:
- Enhance business processes;
- Cost savings, control and management;
- Access to a larger talent pool of qualified and specialized human resources;
- Introduce the best practices in your IT projects;
- Reduce time to market in software development;
- Focus on your core business.
Facing Innovation Together

12. Team
- The excellence of our tailored project development (turn-key), consulting and outsourcing services
is guaranteed by a qualified and skilled team
- Actually, Linkare has about 30 engineers (consultants, analysts and developers) with a great
availability to work as a team, either internal or integrating external ones (partners/costumers)
Facing Innovation Together

13. Selection and Recruitment Process
Phase I: 1 Day
Determine the ideal recruiting target
Effective and agile recruitment process Understanding the target’s decision criteria
Knowing where our target “hangs out”
for IT professionals:
Phase II: 1/2 Week
Posting Jobs for Sourcing “non-active”
Period of 2/3 weeks for selection and Internal recruiting
active Candidates prospects
recruitment of new professionals; Phase III: 1 Week
Job Application
Over 95% of our consultants have Maybe
No Phone Screen No
confirmed a total adequacy in their Yes
expected role and client satisfaction; Interview
Maybe
On boarding monitoring: minimizes
No Final Interview No
Yes
substitutions and optimizes the Reference Checking
integration process. No
Client Selection Client
No
Process
Yes
Phase IV: 1 Week
Offer
No
Yes
Post- Offer
Acceptance
Phase V: Ongoing On-Boarding
Monitoring
Facing Innovation Together

14. HR Methodology
The human resources methodology allows the consolidation of the alignment approach and
connections between the human resources plan and the company's strategic plan.
Business Individual
eCademy
Requirement Requirement
kpi kpi kpi
Training /
Selection and Mentoring/
Knowledge
Recruitment Coaching
Sharing
Consulting / HR Acquisition and
Outsourcing Certification of
Projects Evaluation
Competency
Facing Innovation Together

15. References: Public Administration
International
& National
Universities
Facing Innovation Together

16. References: Private Sector
IT / IS
Telco
Facing Innovation Together

17. References: Private Sector
Industry
Energy
Others
Facing Innovation Together

18. Facts and Numbers
Founded: Member of:
15th April, 2004
Shareholders:
4 IT professionals
Partner of:
Numbers:
Team ~ 30 software engineers
Revenue in 2010 ~ 1M€
Brand & Domains:
Brand: Linkare
Domains: linkare.pt, .com, .eu PME Líder:
Facing Innovation Together

19. Av. Duque d'Ávila 23
1000-138 Lisboa
Portugal
T: +351 213 590 623 Tailored projects (turn-key)
F: +351 213 590 624
Email: info@linkare.com Outsourcing and Consulting