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Welcome to the Motorola Mobile
Computer Wireless Configuration
           Tutorial
  Courtesy of ScanSource Technical Services
Motorola Wireless Configuration
                        Where do I begin?




   For CE start here
                         Your Signal Strength Icon can also look like
                         one of these depending on status




                                                                        For WM/WEH start here


                                                                         Return to Saving Profiles
For ES400 & MC65 start here
Motorola Wireless Configuration
                       You have now launched the Wireless or Fusion Launcher

                                 Step 1 : Enable the radio if needed



    Radio is already
       Enabled




                                                                           Tap to Enable Radio




Courtesy of ScanSource Technical Services
Tap Find WLANs to start scanning
          for available networks



      Tap and hold the network and select
                Create Profile



                 OR



 If you are not within range of a network
select Manage Profiles to create a profile
                 “offline”

        Tap and hold a blank space
        to get this menu and select
                    Add
Motorola Wireless Configuration

                                            Creating you WLAN profile can
                                            now begin.

                                            You may change the Profile
                                            Name if desired but ESSID will
                                            need to stay as displayed. For
                                            simplicity we recommend leaving
                                            the profile name the same as the
                                            ESSID but it is not required

                                            Tap Next when finished




Courtesy of ScanSource Technical Services
Motorola Wireless Configuration

                                            County selection may depend on
                                            your access point.
                                            For more information on
                                            selecting countries click here

                                            For our example we will select
                                            “Allow Any Country”

                                            Tap Next when finished




Courtesy of ScanSource Technical Services
Motorola Wireless Configuration
              There are several security methods supported by Motorola mobile
              computers. For our example we are using WPA2 Personal with no
              authentication and a passphrase instead of a hexadecimal key.

              If you are using older security like WEP, select “Legacy (Pre-WPA)”




                                                              Tap Next when finished




Courtesy of ScanSource Technical Services
Motorola Wireless Configuration




                   Your next screen for         To enter the pass-phrase for our example,
                security setup will look like   select Pass-Phrase. For ease of key entry,
                            this.                   uncheck “For added security mask
                                                               characters”


                                                                      Tap Next when finished

Courtesy of ScanSource Technical Services
Motorola Wireless Configuration


                                      Enter your pre-
                                    shared key or pass-
                                         phrase

                                        Note that
                                    minimum length is
                                      8 characters




                                                          Tap Next when finished


Courtesy of ScanSource Technical Services
Motorola Wireless Configuration
                                       Assigning an IP Address




                                                   If you are assigning IP
                                               addresses manually UNCHECK        Tap Next to get the IP entry
                                               “Obtain Device IP..” to get the             screen
                                                        screen below




      If you are using a DHCP server
      to assign IP information leave
      this screen as is and tap Next




Courtesy of ScanSource Technical Services
Motorola Wireless Configuration




              The last two configuration screens we suggest leaving at default.
               If you would like more information about these options please
                        see documentation for your mobile computer
                  Tap Next on the first and then Save on the second to finish
                                         configuration.

Courtesy of ScanSource Technical Services
Motorola Wireless Configuration




                Once you have finished your configuration you will be taken to
               the Manage Profiles screen. You can tap and hold on the profile
                you created to Connect or Edit your profile or Delete unwanted
                                           profiles
Courtesy of ScanSource Technical Services
Motorola Wireless Configuration
                Saving your profile to persist battery loss and
                                  cold boot




             Go back to the Launcher (remind me how I got there) menu
                         Select Options/Export/Export Options

       Leave the location at Application . You can change the file name if desired


Courtesy of ScanSource Technical Services
Motorola Wireless Configuration




Courtesy of ScanSource Technical Services
If “Allow Any Country” is selected and 802.11d is checked (802.11d is checked by
        default) the mobile device will not scan for the AP ESSID until the AP provides the
        regulatory country info in its probe response. The ESSID is then exchanged and the
        association process will happen.

         If there is a specific country selected, 802.11d must then be unchecked as now the
        mobile client is setting its own regulatory country which it deliveres to the AP on probe
        request.
                           Where can I change the 802.11d Setting?




Courtesy of ScanSource Technical Services                        Take me back to setup tutorial
What are the signs I might need to change my 802.11d
                                         settings?




                                                                Manage Profiles shows
                                                               connection to the AP but
                                                                 you still aren’t on the
                                                                       network




Courtesy of ScanSource Technical Services
Access Wireless Status from the now familiar main Launcher window
                               (you may need to scroll down on the right side of the window to see
                                                          this option )




                                                  From Wireless Status you can see:
                                                  •Association info
                                                  •Signal Level
                                                  •Mobile Computer MAC address
                                                  •Associated AP MAC address
                                                  •Assigned DHCP address
                                                  •Wireless (Fusion) firmware information
                                                  •Event Logs



Courtesy of ScanSource Technical Services
Access Wireless Diagnostics from the now familiar main Launcher
                            window (you may need to scroll down on the right side of the window
                                                   to see this option )




                                                    From Wireless Diagnostics you can:

                                                    •Use standard networking diagnostics tools
                                                    like ping tests & trace routes




Courtesy of ScanSource Technical Services
Motorola Wireless Configuration
                       My device supports 802.11a but I can’t
                       connect to my 5GHz network what is
                                     wrong?

                        5ghz (802.11a) band is not enabled by default.
                           To enable 802.11a from the Launcher:




                                                              Tap 5 GHz to check and
                                                                     tap Save




Courtesy of ScanSource Technical Services

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Motorola Solutions Mobile Computer Wireless Configuration Tutorial

  • 1. Welcome to the Motorola Mobile Computer Wireless Configuration Tutorial Courtesy of ScanSource Technical Services
  • 2. Motorola Wireless Configuration Where do I begin? For CE start here Your Signal Strength Icon can also look like one of these depending on status For WM/WEH start here Return to Saving Profiles For ES400 & MC65 start here
  • 3. Motorola Wireless Configuration You have now launched the Wireless or Fusion Launcher Step 1 : Enable the radio if needed Radio is already Enabled Tap to Enable Radio Courtesy of ScanSource Technical Services
  • 4. Tap Find WLANs to start scanning for available networks Tap and hold the network and select Create Profile OR If you are not within range of a network select Manage Profiles to create a profile “offline” Tap and hold a blank space to get this menu and select Add
  • 5. Motorola Wireless Configuration Creating you WLAN profile can now begin. You may change the Profile Name if desired but ESSID will need to stay as displayed. For simplicity we recommend leaving the profile name the same as the ESSID but it is not required Tap Next when finished Courtesy of ScanSource Technical Services
  • 6. Motorola Wireless Configuration County selection may depend on your access point. For more information on selecting countries click here For our example we will select “Allow Any Country” Tap Next when finished Courtesy of ScanSource Technical Services
  • 7. Motorola Wireless Configuration There are several security methods supported by Motorola mobile computers. For our example we are using WPA2 Personal with no authentication and a passphrase instead of a hexadecimal key. If you are using older security like WEP, select “Legacy (Pre-WPA)” Tap Next when finished Courtesy of ScanSource Technical Services
  • 8. Motorola Wireless Configuration Your next screen for To enter the pass-phrase for our example, security setup will look like select Pass-Phrase. For ease of key entry, this. uncheck “For added security mask characters” Tap Next when finished Courtesy of ScanSource Technical Services
  • 9. Motorola Wireless Configuration Enter your pre- shared key or pass- phrase Note that minimum length is 8 characters Tap Next when finished Courtesy of ScanSource Technical Services
  • 10. Motorola Wireless Configuration Assigning an IP Address If you are assigning IP addresses manually UNCHECK Tap Next to get the IP entry “Obtain Device IP..” to get the screen screen below If you are using a DHCP server to assign IP information leave this screen as is and tap Next Courtesy of ScanSource Technical Services
  • 11. Motorola Wireless Configuration The last two configuration screens we suggest leaving at default. If you would like more information about these options please see documentation for your mobile computer Tap Next on the first and then Save on the second to finish configuration. Courtesy of ScanSource Technical Services
  • 12. Motorola Wireless Configuration Once you have finished your configuration you will be taken to the Manage Profiles screen. You can tap and hold on the profile you created to Connect or Edit your profile or Delete unwanted profiles Courtesy of ScanSource Technical Services
  • 13. Motorola Wireless Configuration Saving your profile to persist battery loss and cold boot Go back to the Launcher (remind me how I got there) menu Select Options/Export/Export Options Leave the location at Application . You can change the file name if desired Courtesy of ScanSource Technical Services
  • 14. Motorola Wireless Configuration Courtesy of ScanSource Technical Services
  • 15. If “Allow Any Country” is selected and 802.11d is checked (802.11d is checked by default) the mobile device will not scan for the AP ESSID until the AP provides the regulatory country info in its probe response. The ESSID is then exchanged and the association process will happen. If there is a specific country selected, 802.11d must then be unchecked as now the mobile client is setting its own regulatory country which it deliveres to the AP on probe request. Where can I change the 802.11d Setting? Courtesy of ScanSource Technical Services Take me back to setup tutorial
  • 16. What are the signs I might need to change my 802.11d settings? Manage Profiles shows connection to the AP but you still aren’t on the network Courtesy of ScanSource Technical Services
  • 17. Access Wireless Status from the now familiar main Launcher window (you may need to scroll down on the right side of the window to see this option ) From Wireless Status you can see: •Association info •Signal Level •Mobile Computer MAC address •Associated AP MAC address •Assigned DHCP address •Wireless (Fusion) firmware information •Event Logs Courtesy of ScanSource Technical Services
  • 18. Access Wireless Diagnostics from the now familiar main Launcher window (you may need to scroll down on the right side of the window to see this option ) From Wireless Diagnostics you can: •Use standard networking diagnostics tools like ping tests & trace routes Courtesy of ScanSource Technical Services
  • 19. Motorola Wireless Configuration My device supports 802.11a but I can’t connect to my 5GHz network what is wrong? 5ghz (802.11a) band is not enabled by default. To enable 802.11a from the Launcher: Tap 5 GHz to check and tap Save Courtesy of ScanSource Technical Services