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Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                                                     Saundarya Rajesh, Founder – President
                                                                     AVTAR Career Creators
                                              ISO 9001:2008 Talent Strategy Consulting Firm
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                                                          Talent is GOD…



    Omnipotent
    Unfathomable
    Means Different things to different people
    Better to have ON YOUR SIDE!




                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                                         Over the next half hour..



                                   Defining        The 4                 Breaking the
    Current       The IWP &                      Cohorts of   What is
                                    what a                                 Divide &
   workplace          Gen                         IWP’s in    the Gen
                                  generation                            Opening lines of
    scenario      Differences                    the Indian   Divide?
                                     is?                                communication
                                                 workplace




                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages


                       Careers are changing..




                                              Activity
                                      Linear Based
                                      Careers Careers
                                   What Does
                                   this mean     IWP?
                                      for the

                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages


                                                     Hybrid Careers


           Project              Home-                 Compressed Work week
           Based                based


                                                          Fixed Part-time
            Job Sharing
                               Telecommuting

                                                     Weekends        Flexi-fixed hours
     Term-time Working           E-Working



                                   What Does
                                   this mean     IWP?
                                      for the
                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                                                               The IWP……???

                                              Indian
                                             Wedding             Institution
                                             Planner?                for
                                                                   Wise
                                                                Professors?
                International
                    War
                 Prevention?                    Inspector of
                                                Warehouse
                                                   Practices
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                          The Indian Woman Professional!




                                                          Picture courtesy: OF SUCH TIMES: THE
                                        www.avtarcc.com   MODERN INDIAN WOMAN : VANDANA KOHLI
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                                                           Who is the IWP?
                                           Age between
                                             21 and 50 -
                                            Constitutes
                                             13% of the
                                           population of
                                           India and 27%
                                             of women




                                             Indian
                                            Woman
                                          Professional
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



         The Case of the IWP & the Many Lenses
                                                          Gender

                                                          Life Stage

                                                          Generation
                                                          Education &
                                                          SEC
                                                          Personal
                                                          Value Systems




                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                                      A Definition of Generation



        A Generation is a group of people defined by
        Age boundaries who were born during a certain
        era and share similar experiences and social
        dynamics when growing up




                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages
                                                                               Generational
                                                                               Diversity OF
                                                                              Indian Women



  Veterens             Free- Gens             Gen X’s                 E-Gen’s                   Gen Y’s
  • Born: 1920-45      • Born: 1948-1960      •Born: 1960-1970        •Born: 1971-1980          • Born: 1981 – 1990
  • Pre-Independence   • Post Independence    •Socialism-to-          •‘Confident India’        • Constitutes about
                         cohort                Liberalization          cohort
    Cohort                                                                                        26% of workforce
                       • Believe in concept    transitionary cohort   •Comfortable with
  • Unsure and Wary                                                    change – largest cause   • Feels less guilt in
                         of life-time         •Saw the upswing of                                 being an
  • Very rarely in                             economy and             of attrition at the
    active               employment                                    Indian workplace           aggressive
                                               hastened to catch up
    employment         • 20% of today’s        with younger cohorts   •Constitutes 29% of the     consumer
    today                workforce            •Believe in the power    workforce in India       • Has seen one
                       • Interim Seniors       of change               today                      significant big blip
                                              •Account for about      •Has seen the sharpest      – the Recession of
                                               25% of the              trajectory of success,     2008
                                               workforce               inspite of 2 large
                                                                       downturns




                                               www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages
                                                                       Generational Diversity
                                                                      Hard Focus : FREE-GENS




  Veterans             Free- Gens             Gen X’s                  E-Gen’s                   Gen Y’s
  Born: 1920-45        • Born: 1948-1960      •Born: 1960-1970         •Born: 1971-1980          • Born: 1981 – 1990
                       • Post Independence    •Socialism-to-           •‘Confident India’        • Constitutes about
  • Pre-Independence                                                    cohort
                         cohort                Liberalization                                      26% of workforce
    Cohort                                     transitionary cohort    •Comfortable with
                       • Believe in concept                                                      • Feels less guilt in
  • Unsure and Wary                           •Saw the upswing of       change – largest cause
                         of life-time                                                              being an
  • Very rarely in                             economy and              of attrition at the
                         employment                                     Indian workplace           aggressive
    active                                     hastened to catch up
                       • 20% of today’s        with younger cohorts    •Constitutes 29% of the     consumer
    employment today
                         workforce            •Believe in the power     workforce in India       • Has seen one
                       • Interim Seniors       of change                today                      significant big blip
                                              •Account for about       •Has seen the sharpest      – the Recession of
                                               25% of the workforce     trajectory of success,     2008
                                                                        in spite of 2 large
                                                                        downturns




                                               www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages

                 Free-Gens – Why they are who
                          they are…

                  Independence
                     in 1947

                                                     •   Planning
                                                     •   New found national freedom
                                                     •   Responsibility
                                                     •   Awareness of being a NATION
                                                     •   Bureaucracy
                                                     •   Negative corporate experience


                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



              Pluses and Minuses of Free-Gens
    PLUS                                             MINUS
    • Service oriented                               • Uncomfortable with conflict
                                                     • Social ‘shyness’
    • Willing to go the extra mile
                                                     • Give more importance to
    • Naturally relationship driven
                                                       Process rather than results
    • Want to please
                                                     • Not willing to go against the flow
    • Very good team players                         • Highly conscious of peer
                                                       pressure
                                                     • Very sensitive to feedback
                                                     • Judgmental of those bucking the
                                                       trend
                                         www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages
                                                                       Generational Diversity
                                                                       Hard Focus : GEN-X’s




  Veterans             Free- Gens             Gen X’s                 E-Gen’s                   Gen Y’s
  • Born: 1920-45      • Born: 1948-1960      •Born: 1960-1970        •Born: 1971-1980          • Born: 1981 – 1990
  • Pre-Independence   • Post Independence    •Socialism-to-          •‘Confident India’        • Constitutes about
                         cohort                Liberalization          cohort
    Cohort                                                                                        26% of workforce
                       • Believe in concept    transitionary cohort   •Comfortable with
  • Unsure and Wary                                                    change – largest cause   • Feels less guilt in
                         of life-time         •Saw the upswing of                                 being an
  • Very rarely in                             economy and             of attrition at the
    active               employment                                    Indian workplace           aggressive
                                               hastened to catch up
    employment today   • 20% of today’s        with younger cohorts   •Constitutes 29% of the     consumer
                         workforce            •Believe in the power    workforce in India       • Has seen one
                       • Interim Seniors       of change               today                      significant big blip
                                              •Account for about      •Has seen the sharpest      – the Recession of
                                               25% of the              trajectory of success,     2008
                                               workforce               in spite of 2 large
                                                                       downturns




                                               www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages

              Gen-X’s – Why they are who they
                           are..
                 Indira Gandhi,
                   India’s first
                 women Prime
                    Minister

                                                     • Teething troubles of a democracy
                                                     • War and its after-effects
                                                     • Doubts about sustainability of
                                                       growth??
                                                     • Women make progress
                                                     • Progress will be slow




                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                 Pluses and Minuses of Gen Xs
    Plus                                             Minus
    • Adaptable                                      • Impatient
    • Techno-literate                                • Poor people skills
    • Creative                                       • Cynical
    • Multi-taskers                                  • More reactive than proactive
    • Aggressive in driving growth
    • Leads with ease
    • Values self-reliance
    • Pragmatic


                                         www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages
                                                                          Generational Diversity
                                                                          Hard Focus : E-GEN’S




  Veterans             Free- Gens             Gen X’s                 E-Gen’s                   Gen Y’s
  • Born: 1920-45      • Born: 1948-1960      •Born: 1960-1970        •Born: 1971-1980          • Born: 1981 – 1990
  • Pre-Independence   • Post Independence    •Socialism-to-          •‘Confident India’        • Constitutes about
                         cohort                Liberalization          cohort
    Cohort                                                                                        26% of workforce
                       • Believe in concept    transitionary cohort   •Comfortable with
  • Unsure and Wary                                                    change – largest cause   • Feels less guilt in
                         of life-time         •Saw the upswing of                                 being an
  • Very rarely in                             economy and             of attrition at the
    active               employment                                    Indian workplace           aggressive
                                               hastened to catch up
    employment         • 20% of today’s        with younger cohorts   •Constitutes 29% of the     consumer
    today                workforce            •Believe in the power    workforce in India       • Has seen one
                       • Interim Seniors       of change               today                      significant big blip
                                              •Account for about      •Has seen the sharpest      – the Recession of
                                               25% of the              trajectory of success,     2008
                                               workforce               in spite of 2 large
                                                                       downturns




                                               www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                   E-Gens – Why they are who they are…

                          Emergency




                                                               •Protectionism

                                                               •“Hard work combined
                                                               with direction results in
                                                               progress”

                                                               •Success is a linear journey
                       IBM and Coca-Cola                       and follows the right
                        being 'thrown out
                                                               education
                      of India' during the
                      Janata Party regime                      •Progress is a function of
                            in 1977.                           your own speed


                                             www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



              Pluses and Minuses of E-Gens
    Plus                                             Minus
    • Flexible                                       • Inexperienced
    • Global thinking                                • Hates micromanagement
    • Techno-savvy                                   • Strong polarized likes and
    • Results ahead of process                         dislikes
    • Environmentally conscious
    • Focus on Education
    • Wants a ‘life’



                                         www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages
                                                                         Generational Diversity
                                                                          Hard Focus : GEN Y’s




  Veterans             Free- Gens             Gen X’s                 E-Gen’s                   Gen Y’s
  • Born: 1920-45      • Born: 1948-1960      •Born: 1960-1970        •Born: 1971-1980          • Born: 1981 – 1990
  • Pre-Independence   • Post Independence    •Socialism-to-          •‘Confident India’        • Constitutes about
                         cohort                Liberalization          cohort
    Cohort                                                                                        26% of workforce
                       • Believe in concept    transitionary cohort   •Comfortable with
  • Unsure and Wary                                                    change – largest cause   • Feels less guilt in
                         of life-time         •Saw the upswing of                                 being an
  • Very rarely in                             economy and             of attrition at the
    active               employment                                    Indian workplace           aggressive
                                               hastened to catch up
    employment         • 20% of today’s        with younger cohorts   •Constitutes 29% of the     consumer
    today                workforce            •Believe in the power    workforce in India       • Has seen one
                       • Interim Seniors       of change               today                      significant big blip
                                              •Account for about      •Has seen the sharpest      – the Recession of
                                               25% of the              trajectory of success,     2008
                                               workforce               in spite of 2 large
                                                                       downturns




                                               www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                        Gen-Y’s – Why they are who they are..
              Women’s 33 percent reservation Bill was
         originally drafted and introduced by former Prime
           Minister HD Deve Gowda in September 1996.
          10 out of 13 women chief ministers during this
         period. 2 from 1970 to 1980, 1 from 1960 to 1970
                                                                                           •Women no
                                                                                           different from Men
       Outsourcing (World as                                                               •Common
          well as India) &                                       Economic Liberalization
       Phenomenal Growth of                                       in early 90s & Nuclear   prevalence of
                                                                      Testing by India
        the IT, BPO and also
      other Industries creating
                                                                                           flexibility in careers
         demand for talent                                                                 •Sexual preferences
                                                                                           very open
                                                                                           •Disposable Jobs
                                                                                           •Suspicious of
                                                                                           corporate lives



                                                             www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



              Pluses and Minuses of Gen Y’s
    Plus                                             Minus
    • Collective Action                              • Need for Supervision &
    • Optimism                                         structure
    • Tenacity                                       • Inexperienced
    • Techno-brilliance                              • Needs a paternal, inspiring
    • Resilience                                       leadership but constantly
                                                       challenges the same




                                         www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                           What is the Gen Divide??




                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages




                                           What is the Gen Divide?
    • Resounding clash of values
    • Behavior fuelled by strong perception
    • Sharply different POV’s on work, life, sex, marriage, money
    • One cohort polarized to a particular level – hence conflict of
      levels
    • Traditional motivators jangle
    • Differing attitudes on saving v/s spending, on personal
      loyalty v/s organizational commitment

                                         www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages


                                               Age and generations viewed
                                    through the workforce engagement lens
    •   Although all Generations will be found in the 6 engagement segments, Matrix below
        depicts higher proportionate representation

    Engagement Segments      Free-Gens                   Gen X                          E-Gens

    Passionate Advocates                                                                            

    Enthusiastic Followers                                           

    Under-Rewarded                                                                                  
    Supporters
    The Disenchanted                                                                                  
    Unrealised Potentials                                                                             

    Detractors                                          
                                                                 Adapted from ‘Generations at Work’ by Ron Zemke

                                            AVTAR Career Creators
                             ISO 9001:2008 Certified Talent Strategy Consulting Firm
Breaking the Gen-Divide:
Understanding Women professionals through the Ages


          For Individuals: Breaking the Gen Divide
                  Fragile! Handle with Awareness!
    • Finding the right talent versus Being the right
      person!
    • All twenty something's are rebellious
    • All Gen X’ers expect PROOF
    • All Parents are naturally responsible
    • EVERYONE WANTS WORK-LIFE BALANCE!


                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages

          To be a cross-gen successful IWP –
                                       Dont’s

                                 Assume              Stereotype




                                 Ridicule             Exclude




                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages

                To be a successful IWP –
                          Do’s
                                      Be open about your
                                           ‘triggers’




                          Raise
                                                             Be ready
                       awareness
                                                               to flex
                          about
                                                             your style
                       generation
                                                                a bit
                       al diversity

                                          Focus on what
                                       matters – customer
                                       relationships, team
                                      dynamics and overall
                                           growth and
                                           productivity
                                         www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages

                  To be a successful IWP
                                          Do’s
                                 Recognize
                                                     Find common
                                generational
                                                        ground
                                 differences



                               Acknowledge
                                    that             Accept that
                                 everyone            Diversity is
                                   needs              beauty!
                                  respect




                                        www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages




         For Organizations – Breaking the Divide
    • Aggressive Communication – top down stance on
      Generational awareness
         – Anticipate potential conflicts and potential solutions
         – Surfacing unarticulated assumptions and unconscious criteria
    • Difference Deployment – Diversity Strategy
         – Tactical recruitment of a diverse workforce
         – Bringing together / deployment of a diverse group with varied
           backgrounds, opinions, skills and experiences to ensure that
           there is beauty in Diversity


                                         www.avtarcc.com
What is AVTAR Div-In?


 A unique consulting service which enables high-growth organizations to focus
  sharply on an inclusive talent strategy

 Entirely Indian – fully based on Indian work systems and cultures
    50 years of consulting experience
    30 clients including MNCs, Indian Conglomerates, Indian SMEs
    Key insights / solution derived from surveys, experiences, focus group studies
       in the Indian Context

 Successful projects with a range of industries
    Industries: Retail, FMCG, IT / ITES, Banking & Financial Services
    Clients: SCOPE International, Pantaloon Retail (India) Ltd, Citicorp, Heinz,
      Unilever, Thomson Financials, Cognizant




                                    www.avtarcc.com
Breaking the Gen-Divide:
Understanding Women professionals through the Ages



                                    Thank You


                           Saundarya Rajesh
                           AVTAR Career Creators,
                           INDIA
                           Email – sr@avtarcc.com
                           www.avtarcc.com; www.avtariwin.com




                                        www.avtarcc.com

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Breaking The Gen Divide Presentation To Mma 28th Oct 09

  • 1. Breaking the Gen-Divide: Understanding Women professionals through the Ages Saundarya Rajesh, Founder – President AVTAR Career Creators ISO 9001:2008 Talent Strategy Consulting Firm
  • 2. Breaking the Gen-Divide: Understanding Women professionals through the Ages Talent is GOD… Omnipotent Unfathomable Means Different things to different people Better to have ON YOUR SIDE! www.avtarcc.com
  • 3. Breaking the Gen-Divide: Understanding Women professionals through the Ages Over the next half hour.. Defining The 4 Breaking the Current The IWP & Cohorts of What is what a Divide & workplace Gen IWP’s in the Gen generation Opening lines of scenario Differences the Indian Divide? is? communication workplace www.avtarcc.com
  • 4. Breaking the Gen-Divide: Understanding Women professionals through the Ages Careers are changing.. Activity Linear Based Careers Careers What Does this mean IWP? for the www.avtarcc.com
  • 5. Breaking the Gen-Divide: Understanding Women professionals through the Ages Hybrid Careers Project Home- Compressed Work week Based based Fixed Part-time Job Sharing Telecommuting Weekends Flexi-fixed hours Term-time Working E-Working What Does this mean IWP? for the www.avtarcc.com
  • 6. Breaking the Gen-Divide: Understanding Women professionals through the Ages The IWP……??? Indian Wedding Institution Planner? for Wise Professors? International War Prevention? Inspector of Warehouse Practices
  • 7. Breaking the Gen-Divide: Understanding Women professionals through the Ages The Indian Woman Professional! Picture courtesy: OF SUCH TIMES: THE www.avtarcc.com MODERN INDIAN WOMAN : VANDANA KOHLI
  • 8. Breaking the Gen-Divide: Understanding Women professionals through the Ages Who is the IWP? Age between 21 and 50 - Constitutes 13% of the population of India and 27% of women Indian Woman Professional
  • 9. Breaking the Gen-Divide: Understanding Women professionals through the Ages The Case of the IWP & the Many Lenses Gender Life Stage Generation Education & SEC Personal Value Systems www.avtarcc.com
  • 10. Breaking the Gen-Divide: Understanding Women professionals through the Ages A Definition of Generation A Generation is a group of people defined by Age boundaries who were born during a certain era and share similar experiences and social dynamics when growing up www.avtarcc.com
  • 11. Breaking the Gen-Divide: Understanding Women professionals through the Ages Generational Diversity OF Indian Women Veterens Free- Gens Gen X’s E-Gen’s Gen Y’s • Born: 1920-45 • Born: 1948-1960 •Born: 1960-1970 •Born: 1971-1980 • Born: 1981 – 1990 • Pre-Independence • Post Independence •Socialism-to- •‘Confident India’ • Constitutes about cohort Liberalization cohort Cohort 26% of workforce • Believe in concept transitionary cohort •Comfortable with • Unsure and Wary change – largest cause • Feels less guilt in of life-time •Saw the upswing of being an • Very rarely in economy and of attrition at the active employment Indian workplace aggressive hastened to catch up employment • 20% of today’s with younger cohorts •Constitutes 29% of the consumer today workforce •Believe in the power workforce in India • Has seen one • Interim Seniors of change today significant big blip •Account for about •Has seen the sharpest – the Recession of 25% of the trajectory of success, 2008 workforce inspite of 2 large downturns www.avtarcc.com
  • 12. Breaking the Gen-Divide: Understanding Women professionals through the Ages Generational Diversity Hard Focus : FREE-GENS Veterans Free- Gens Gen X’s E-Gen’s Gen Y’s Born: 1920-45 • Born: 1948-1960 •Born: 1960-1970 •Born: 1971-1980 • Born: 1981 – 1990 • Post Independence •Socialism-to- •‘Confident India’ • Constitutes about • Pre-Independence cohort cohort Liberalization 26% of workforce Cohort transitionary cohort •Comfortable with • Believe in concept • Feels less guilt in • Unsure and Wary •Saw the upswing of change – largest cause of life-time being an • Very rarely in economy and of attrition at the employment Indian workplace aggressive active hastened to catch up • 20% of today’s with younger cohorts •Constitutes 29% of the consumer employment today workforce •Believe in the power workforce in India • Has seen one • Interim Seniors of change today significant big blip •Account for about •Has seen the sharpest – the Recession of 25% of the workforce trajectory of success, 2008 in spite of 2 large downturns www.avtarcc.com
  • 13. Breaking the Gen-Divide: Understanding Women professionals through the Ages Free-Gens – Why they are who they are… Independence in 1947 • Planning • New found national freedom • Responsibility • Awareness of being a NATION • Bureaucracy • Negative corporate experience www.avtarcc.com
  • 14. Breaking the Gen-Divide: Understanding Women professionals through the Ages Pluses and Minuses of Free-Gens PLUS MINUS • Service oriented • Uncomfortable with conflict • Social ‘shyness’ • Willing to go the extra mile • Give more importance to • Naturally relationship driven Process rather than results • Want to please • Not willing to go against the flow • Very good team players • Highly conscious of peer pressure • Very sensitive to feedback • Judgmental of those bucking the trend www.avtarcc.com
  • 15. Breaking the Gen-Divide: Understanding Women professionals through the Ages Generational Diversity Hard Focus : GEN-X’s Veterans Free- Gens Gen X’s E-Gen’s Gen Y’s • Born: 1920-45 • Born: 1948-1960 •Born: 1960-1970 •Born: 1971-1980 • Born: 1981 – 1990 • Pre-Independence • Post Independence •Socialism-to- •‘Confident India’ • Constitutes about cohort Liberalization cohort Cohort 26% of workforce • Believe in concept transitionary cohort •Comfortable with • Unsure and Wary change – largest cause • Feels less guilt in of life-time •Saw the upswing of being an • Very rarely in economy and of attrition at the active employment Indian workplace aggressive hastened to catch up employment today • 20% of today’s with younger cohorts •Constitutes 29% of the consumer workforce •Believe in the power workforce in India • Has seen one • Interim Seniors of change today significant big blip •Account for about •Has seen the sharpest – the Recession of 25% of the trajectory of success, 2008 workforce in spite of 2 large downturns www.avtarcc.com
  • 16. Breaking the Gen-Divide: Understanding Women professionals through the Ages Gen-X’s – Why they are who they are.. Indira Gandhi, India’s first women Prime Minister • Teething troubles of a democracy • War and its after-effects • Doubts about sustainability of growth?? • Women make progress • Progress will be slow www.avtarcc.com
  • 17. Breaking the Gen-Divide: Understanding Women professionals through the Ages Pluses and Minuses of Gen Xs Plus Minus • Adaptable • Impatient • Techno-literate • Poor people skills • Creative • Cynical • Multi-taskers • More reactive than proactive • Aggressive in driving growth • Leads with ease • Values self-reliance • Pragmatic www.avtarcc.com
  • 18. Breaking the Gen-Divide: Understanding Women professionals through the Ages Generational Diversity Hard Focus : E-GEN’S Veterans Free- Gens Gen X’s E-Gen’s Gen Y’s • Born: 1920-45 • Born: 1948-1960 •Born: 1960-1970 •Born: 1971-1980 • Born: 1981 – 1990 • Pre-Independence • Post Independence •Socialism-to- •‘Confident India’ • Constitutes about cohort Liberalization cohort Cohort 26% of workforce • Believe in concept transitionary cohort •Comfortable with • Unsure and Wary change – largest cause • Feels less guilt in of life-time •Saw the upswing of being an • Very rarely in economy and of attrition at the active employment Indian workplace aggressive hastened to catch up employment • 20% of today’s with younger cohorts •Constitutes 29% of the consumer today workforce •Believe in the power workforce in India • Has seen one • Interim Seniors of change today significant big blip •Account for about •Has seen the sharpest – the Recession of 25% of the trajectory of success, 2008 workforce in spite of 2 large downturns www.avtarcc.com
  • 19. Breaking the Gen-Divide: Understanding Women professionals through the Ages E-Gens – Why they are who they are… Emergency •Protectionism •“Hard work combined with direction results in progress” •Success is a linear journey IBM and Coca-Cola and follows the right being 'thrown out education of India' during the Janata Party regime •Progress is a function of in 1977. your own speed www.avtarcc.com
  • 20. Breaking the Gen-Divide: Understanding Women professionals through the Ages Pluses and Minuses of E-Gens Plus Minus • Flexible • Inexperienced • Global thinking • Hates micromanagement • Techno-savvy • Strong polarized likes and • Results ahead of process dislikes • Environmentally conscious • Focus on Education • Wants a ‘life’ www.avtarcc.com
  • 21. Breaking the Gen-Divide: Understanding Women professionals through the Ages Generational Diversity Hard Focus : GEN Y’s Veterans Free- Gens Gen X’s E-Gen’s Gen Y’s • Born: 1920-45 • Born: 1948-1960 •Born: 1960-1970 •Born: 1971-1980 • Born: 1981 – 1990 • Pre-Independence • Post Independence •Socialism-to- •‘Confident India’ • Constitutes about cohort Liberalization cohort Cohort 26% of workforce • Believe in concept transitionary cohort •Comfortable with • Unsure and Wary change – largest cause • Feels less guilt in of life-time •Saw the upswing of being an • Very rarely in economy and of attrition at the active employment Indian workplace aggressive hastened to catch up employment • 20% of today’s with younger cohorts •Constitutes 29% of the consumer today workforce •Believe in the power workforce in India • Has seen one • Interim Seniors of change today significant big blip •Account for about •Has seen the sharpest – the Recession of 25% of the trajectory of success, 2008 workforce in spite of 2 large downturns www.avtarcc.com
  • 22. Breaking the Gen-Divide: Understanding Women professionals through the Ages Gen-Y’s – Why they are who they are.. Women’s 33 percent reservation Bill was originally drafted and introduced by former Prime Minister HD Deve Gowda in September 1996. 10 out of 13 women chief ministers during this period. 2 from 1970 to 1980, 1 from 1960 to 1970 •Women no different from Men Outsourcing (World as •Common well as India) & Economic Liberalization Phenomenal Growth of in early 90s & Nuclear prevalence of Testing by India the IT, BPO and also other Industries creating flexibility in careers demand for talent •Sexual preferences very open •Disposable Jobs •Suspicious of corporate lives www.avtarcc.com
  • 23. Breaking the Gen-Divide: Understanding Women professionals through the Ages Pluses and Minuses of Gen Y’s Plus Minus • Collective Action • Need for Supervision & • Optimism structure • Tenacity • Inexperienced • Techno-brilliance • Needs a paternal, inspiring • Resilience leadership but constantly challenges the same www.avtarcc.com
  • 24. Breaking the Gen-Divide: Understanding Women professionals through the Ages What is the Gen Divide?? www.avtarcc.com
  • 25. Breaking the Gen-Divide: Understanding Women professionals through the Ages What is the Gen Divide? • Resounding clash of values • Behavior fuelled by strong perception • Sharply different POV’s on work, life, sex, marriage, money • One cohort polarized to a particular level – hence conflict of levels • Traditional motivators jangle • Differing attitudes on saving v/s spending, on personal loyalty v/s organizational commitment www.avtarcc.com
  • 26. Breaking the Gen-Divide: Understanding Women professionals through the Ages Age and generations viewed through the workforce engagement lens • Although all Generations will be found in the 6 engagement segments, Matrix below depicts higher proportionate representation Engagement Segments Free-Gens Gen X E-Gens Passionate Advocates    Enthusiastic Followers   Under-Rewarded    Supporters The Disenchanted  Unrealised Potentials  Detractors   Adapted from ‘Generations at Work’ by Ron Zemke AVTAR Career Creators ISO 9001:2008 Certified Talent Strategy Consulting Firm
  • 27. Breaking the Gen-Divide: Understanding Women professionals through the Ages For Individuals: Breaking the Gen Divide Fragile! Handle with Awareness! • Finding the right talent versus Being the right person! • All twenty something's are rebellious • All Gen X’ers expect PROOF • All Parents are naturally responsible • EVERYONE WANTS WORK-LIFE BALANCE! www.avtarcc.com
  • 28. Breaking the Gen-Divide: Understanding Women professionals through the Ages To be a cross-gen successful IWP – Dont’s Assume Stereotype Ridicule Exclude www.avtarcc.com
  • 29. Breaking the Gen-Divide: Understanding Women professionals through the Ages To be a successful IWP – Do’s Be open about your ‘triggers’ Raise Be ready awareness to flex about your style generation a bit al diversity Focus on what matters – customer relationships, team dynamics and overall growth and productivity www.avtarcc.com
  • 30. Breaking the Gen-Divide: Understanding Women professionals through the Ages To be a successful IWP Do’s Recognize Find common generational ground differences Acknowledge that Accept that everyone Diversity is needs beauty! respect www.avtarcc.com
  • 31. Breaking the Gen-Divide: Understanding Women professionals through the Ages For Organizations – Breaking the Divide • Aggressive Communication – top down stance on Generational awareness – Anticipate potential conflicts and potential solutions – Surfacing unarticulated assumptions and unconscious criteria • Difference Deployment – Diversity Strategy – Tactical recruitment of a diverse workforce – Bringing together / deployment of a diverse group with varied backgrounds, opinions, skills and experiences to ensure that there is beauty in Diversity www.avtarcc.com
  • 32. What is AVTAR Div-In?  A unique consulting service which enables high-growth organizations to focus sharply on an inclusive talent strategy  Entirely Indian – fully based on Indian work systems and cultures  50 years of consulting experience  30 clients including MNCs, Indian Conglomerates, Indian SMEs  Key insights / solution derived from surveys, experiences, focus group studies in the Indian Context  Successful projects with a range of industries  Industries: Retail, FMCG, IT / ITES, Banking & Financial Services  Clients: SCOPE International, Pantaloon Retail (India) Ltd, Citicorp, Heinz, Unilever, Thomson Financials, Cognizant www.avtarcc.com
  • 33. Breaking the Gen-Divide: Understanding Women professionals through the Ages Thank You Saundarya Rajesh AVTAR Career Creators, INDIA Email – sr@avtarcc.com www.avtarcc.com; www.avtariwin.com www.avtarcc.com